The Mercer

All the staffs here are very nice and helpful as needed and will come back for sure next time.

Great location with good sized rooms…on site free laundry helps in a pinch

実際の平米数より部屋は狭く感じた。ロケーションは良い。

Good value

Location is great. Otherwise, property needs maintenance. Room was not clean in various areas. And then basic things - 1 bedroom exec does not even have one power outlet usable for charging a phone or laptop (there is one, in the desk, that no apple charger will fit)..

Great location and very friendly staff. The room was a great size, but could have been cleaned a little better (stains around sink, fake eye lashes stuck to wall next to coffee station). Missing chargers on second side of bed, and bed was extra firm which made for an uncomfortable sleep. The blankout curtains were fantastic, and AC strong and quiet. Overall I would recommend depending on the nightly rate. Gym and facilities missing clean towels for use, paper only.

The location of the hotel is central with lots of eateries/cafes/coffee shops etc. 2 blocks away from the Sheung Wan mtr makes it extremely convenient. Busy during the day but nights are relatively quiet compared to certain areas that are more vibrant such as Mong Kok or Causeway Bay. It's our first time staying at the Mercer. We would stay here again. The room was clean and fair size with lots of drawers and storage space which we liked. The staff were helpful and polite. They even helped us call for a taxi after we checked out. Overall a good experience.

Clean room, helpful staff, excellent location. Good for family

Clean room, very friendly staff and an awesome location in central!

突然の部屋の変更希望にも丁寧に対応してくださり、とても助かりました。　また、すぐそばにお粥・牛麵・チャーシューなどの焼き物・パイ・点心のテイクアウトなどなど、美味しい飲食店が多く、お部屋に持ち帰ってゆっくり食べれます。　中国茶のお店もすごそばで、説明をしっかりしてもらって量り売りで購入できます。　 立地もよく、スーツケースが重くても、ほぼ平地で移動できます。 2回目の滞在でしたが、定宿になりそうないいホテルです。

Good location in central Hong Kong. Walkable to some attractions. Accomodation is good, although the bed was very hard.

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.

Lovely, helpful staff. Wonderful comfortable room. Great central location.

La chambre était grande nous sommes restés une semaine c était parfait, L emplacement idéal pour rayonner dans centre. Nous n avons pas vu beaucoup les membres de l hôtel mais ils étaient néanmoins disponibles lorsque nous avions des questions.

no information at check in. Found a gym myself, and that the veranda was closed. The staff was difficult to communicate with in English. no lobby or place to sit down. Didn't get the chance to check out later, but they stored the luggage until the evening. The rooms are large and nice. Simple kitchen but lacking plates and equipment. Comfortable bed. Recommend the restaurant right across the street. Good food and draft beer.

Gute Einrichtung

Location 👍 Fast checkin

Great

Nice location and room interiors. Very friendly staff who were helpful

The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.