The Mercer

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8.6
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Simon P. H. S.

8.5
/ 10
Nice & clean boutique hotel located at our convenient

Wai

10.0
/ 10
All the staffs here are very nice and helpful as needed and will come back for sure next time.

Moira

10.0
/ 10
Really good room with seating and dining space. We were on a dizzyingly high floor, great view.

Scott

10.0
/ 10
The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.
In the Area
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29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

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Laundry service
Luggage storage
Elevator
Limo or town car service
Wheelchair accessible
Multilingual staff
The Mercer is a 4-star hotels that has been welcoming guests since 2011. The accommodation went through a renovation in 2021. The Mercer is part of Independent under Independent. There are 55 rooms spread across 31 floors.
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What's around The Mercer

29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island
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Lobby The Mercer
Lobby 2 The Mercer

Discover More About The Mercer

General Information

The Mercer is a 4-star hotels that has been welcoming guests since 2011. The accommodation went through a renovation in 2021. The Mercer is part of Independent under Independent. There are 55 rooms spread across 31 floors.

Location

Located at 29 Jervois Street, Sheung Wan in Hong Kong, Hong Kong. Those looking to explore will find Tsim Sha Tsui Promenade, Shenzhen Mosque, and Tomb of the Young Song Emperor nearby.

Facilities & Amenities

The Mercer has Laundry service, Luggage storage, Elevator, Limo or town car service, Wheelchair accessible, and more.

Contact

Phone number: 85 22-9229988

All facilities in The Mercer

Fitness Center The Mercer
Fitness Center
Common Space The Mercer
Common Space
Lobby The Mercer
Lobby
Accommodation Services The Mercer
Accommodation Services
Exterior The Mercer
Exterior

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Concierge

Accessibility

  • Wheelchair accessible

Sports & Recreation

  • Fitness Facilities

Public Facilities

  • Elevator
  • Safety deposit box
  • Smoke Free Property

Connectivity

  • Wi-Fi
    TEXT

Transportation

  • Limo or town car service

Activity & Leisure

  • 24-Hour Fitness Facilities

Accommodation Policy & General Information in The Mercer

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Available rooms at The Mercer
55
Number of floors in The Mercer
31
Another facilities in The Mercer
Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in The Mercer

What is normal check-in & check-out time at The Mercer?
The standard check-in time at The Mercer is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of The Mercer
The Mercer has a 4.0-star rating.
How many floors does The Mercer have?
The Mercer has 31.
How many rooms are available at The Mercer
The Mercer has 55.
What do past guests say about The Mercer?
The Mercer is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Mercer

Overall Ratings & Reviews The Mercer

Traveloka (7)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

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Traveler Reviews The Mercer

Number of reviews per page
20
40
Top reviews
Wai
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All the staffs here are very nice and helpful as needed and will come back for sure next time.
Steve
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location with good sized rooms…on site free laundry helps in a pinch
MICHAEL
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good value
Mr Gregor I
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Location is great. Otherwise, property needs maintenance. Room was not clean in various areas. And then basic things - 1 bedroom exec does not even have one power outlet usable for charging a phone or laptop (there is one, in the desk, that no apple charger will fit)..
Ron
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and very friendly staff. The room was a great size, but could have been cleaned a little better (stains around sink, fake eye lashes stuck to wall next to coffee station). Missing chargers on second side of bed, and bed was extra firm which made for an uncomfortable sleep. The blankout curtains were fantastic, and AC strong and quiet. Overall I would recommend depending on the nightly rate. Gym and facilities missing clean towels for use, paper only.
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Christine
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location of the hotel is central with lots of eateries/cafes/coffee shops etc. 2 blocks away from the Sheung Wan mtr makes it extremely convenient. Busy during the day but nights are relatively quiet compared to certain areas that are more vibrant such as Mong Kok or Causeway Bay. It's our first time staying at the Mercer. We would stay here again. The room was clean and fair size with lots of drawers and storage space which we liked. The staff were helpful and polite. They even helped us call for a taxi after we checked out. Overall a good experience.
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Jaymee
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean room, helpful staff, excellent location. Good for family
Hunter
icon-
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, very friendly staff and an awesome location in central!
Adam
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Good location in central Hong Kong. Walkable to some attractions. Accomodation is good, although the bed was very hard.
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.
Theodore
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely, helpful staff. Wonderful comfortable room. Great central location.
Kyle
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Location 👍 Fast checkin
Subhamoy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice location and room interiors. Very friendly staff who were helpful
Scott
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.
Read More
jackson
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very clean and big room
Wayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.
Kevin
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
Yu Hao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Convenient location with many great food options within walking distance
Nicole
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Very good staff
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Number of reviews per page
20
40

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Exterior 4 The Mercer

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.