What do past guests say about The Mercer?

The Mercer is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Mercer

Name: The Mercer
Address: 29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island, 29 Jervois Street, Sheung Wan, Hong Kong Island, Hong Kong
Rating: 8.6

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8.6

/10

Very Good

1,007 reviews

What Guests Say About Their Stay

Simon P. H. S.

8.5

/ 10

Nice & clean boutique hotel located at our convenient

Wai

10.0

/ 10

All the staffs here are very nice and helpful as needed and will come back for sure next time.

Moira

10.0

/ 10

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.

Scott

10.0

/ 10

The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.

In the Area

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29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

Laundry service

Fitness center

Luggage storage

Elevator

Fitness center

Limo or town car service

Staying at The Mercer is a good choice when you are visiting Central And Western District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Mercer

29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island

Discover More Places

Discover More About The Mercer

General
Near Hong Kong - Macau Ferry Terminal

Location
A stay at The Mercer places you in the heart of Hong Kong Island, within a 5-minute walk of PMQ and Victoria Harbour. This hotel is 0.9 mi (1.4 km) from Soho and 1 mi (1.6 km) from The Hong Kong Observation Wheel.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hollywood Road - 0.3 km / 0.2 mi
PMQ - 0.3 km / 0.2 mi
Hong Kong - Macau Ferry Terminal - 0.4 km / 0.2 mi
Victoria Harbour - 0.4 km / 0.3 mi
Central Market - 0.5 km / 0.3 mi
Mid-levels Escalators - 0.5 km / 0.3 mi
Soho - 0.5 km / 0.3 mi
Tai Kwun - Centre for Heritage and Arts - 0.5 km / 0.3 mi
Lan Kwai Fong - 0.7 km / 0.4 mi
International Finance Centre - 0.8 km / 0.5 mi
IFC Mall - 0.9 km / 0.5 mi
Landmark Shopping Area - 1 km / 0.6 mi
Hong Kong Zoo and Botanical Gardens - 1 km / 0.6 mi
HSBC Hong Kong Headquarter Building - 1.1 km / 0.7 mi
Central Ferry Piers - 1.2 km / 0.8 mi

The preferred airport for The Mercer is Hong Kong International Airport (HKG) - 36.2 km / 22.5 mi

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.

Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring espresso makers and LED televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

All facilities in The Mercer

Fitness Center

Common Space

Lobby

Accommodation Services

Exterior

Transportation

Limo or town car service

Things to Do

Fitness center

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Mercer

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

Check-in/Check-out Time

Check-in:

15:00 - 02:00

Check-out:

Before 11:00

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, No rollaway/extra beds available

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 02:00 - to 11:00
Available rooms at The Mercer	55
Number of floors in The Mercer	31
Another facilities in The Mercer	Limo or town car service, Fitness center, Free WiFi, Wheelchair accessible, Smoke-free area

Frequently asked question in The Mercer

What is normal check-in & check-out time at The Mercer?

The standard check-in time at The Mercer is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00

What is the star rating of The Mercer?

The Mercer is a 4.0-star hotel.

How many floors does The Mercer have?

The Mercer has 31 floors.

How many rooms are available at The Mercer?

The Mercer has 55 rooms in total.

Does The Mercer provide parking?

Yes, The Mercer provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in The Mercer

Overall Ratings & Reviews The Mercer

Traveloka (7)

Other sources (1,000)

8.6

Very Good

From 1,000 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

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Traveler Reviews The Mercer

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Top reviews

Wai

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

All the staffs here are very nice and helpful as needed and will come back for sure next time.

Steve

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great location with good sized rooms…on site free laundry helps in a pinch

MICHAEL

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Good value

Mr Gregor I

4.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Location is great. Otherwise, property needs maintenance. Room was not clean in various areas. And then basic things - 1 bedroom exec does not even have one power outlet usable for charging a phone or laptop (there is one, in the desk, that no apple charger will fit)..

Ron

with Partner

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great location and very friendly staff. The room was a great size, but could have been cleaned a little better (stains around sink, fake eye lashes stuck to wall next to coffee station). Missing chargers on second side of bed, and bed was extra firm which made for an uncomfortable sleep. The blankout curtains were fantastic, and AC strong and quiet. Overall I would recommend depending on the nightly rate. Gym and facilities missing clean towels for use, paper only.

Christine

with Friends

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The location of the hotel is central with lots of eateries/cafes/coffee shops etc. 2 blocks away from the Sheung Wan mtr makes it extremely convenient. Busy during the day but nights are relatively quiet compared to certain areas that are more vibrant such as Mong Kok or Causeway Bay. It's our first time staying at the Mercer. We would stay here again. The room was clean and fair size with lots of drawers and storage space which we liked. The staff were helpful and polite. They even helped us call for a taxi after we checked out. Overall a good experience.

Jaymee

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Clean room, helpful staff, excellent location. Good for family

Hunter

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, very friendly staff and an awesome location in central!

Adam

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Good location in central Hong Kong. Walkable to some attractions. Accomodation is good, although the bed was very hard.

Moira

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.

Theodore

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Lovely, helpful staff. Wonderful comfortable room. Great central location.

Kyle

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Location 👍 Fast checkin

Subhamoy

Leisure Family

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Nice location and room interiors. Very friendly staff who were helpful

Scott

Business

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

jackson

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Very clean and big room

Wayne

Leisure with Partner

4.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.

Kevin

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.

Yu Hao

Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Convenient location with many great food options within walking distance

Nicole

8.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Very good staff

Mark

Leisure with Partner

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.