The room smiley, the towel not clean and have dark spot and color not white, had complained they bring new towel with good condition, bathroom leak from the roof, when we used toilet water drip from roof. Its so annoying.
In general, below average hotel. Not at same par with best hotels in Pekanbaru such as Novotel or Premiere. Bad/no reception on TV, bath towels like sandpaper, toilet smelled of sewage, food (hamburger) was poorly prepared and under cooked, bread was stale, no ketchup available. The best things: staff were friendly, and they ensured morning taxi was available at time requested, hotel is convenient distance from Starbucks and Airport via taxi, gado-gado salad was good (no Caesar salad available).