Aston Inn Batu

Hotels
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8.7
/10
Very Good
4,235 reviews

What Guests Say About Their Stay

Dony W.

10.0
/ 10
A very comfortable hotel, with a room with the best view. The breakfast was delicious, and the location was very close to the Transport Museum.
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Melisa p.

10.0
/ 10
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
See original

Melisa p.

10.0
/ 10
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
See original

Y***k

10.0
/ 10
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
See original

N***a

9.7
/ 10
My favorite hotel every time I stay in Batu, the best in terms of location, service, comfort, and cleanliness. Thank you, Aston Inn Batu, for your hospitality.
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In the Area
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Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ASTON Inn Batu Aston Inn Batu is a hotel is located at Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aston Inn Batu

Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311
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Lobby Aston Inn Batu
Lobby 2 Aston Inn Batu

Discover More About Aston Inn Batu

Discover Your Perfect Getaway at Aston Inn Batu

Welcome to Aston Inn Batu, your premier destination for an unforgettable stay in the heart of Jawa Timur, Indonesia. Whether you're planning a family vacation, a romantic escape, or a business trip, Aston Inn Batu offers a harmonious blend of comfort, convenience, and exceptional service. Immerse yourself in the vibrant local culture and breathtaking landscapes that surround our beautiful property. Room rates at Aston Inn Batu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aston Inn Batu Location

Nestled in the charming city of Batu, Jawa Timur, Aston Inn Batu is strategically situated at Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311. This prime location places you just a short drive from the bustling city center, offering easy access to major transportation routes and key attractions. The atmosphere here is one of serene tranquility, yet you are never far from the vibrant pulse of local life. Imagine stepping out and finding yourself moments away from picturesque natural wonders and local culinary delights. For those arriving by air, the hotel is conveniently located a manageable distance from the nearest major airport, ensuring a smooth transition to your relaxing retreat.

Aston Inn Batu Facilities & Services

Facilities for guests at Aston Inn Batu are designed to cater to every need, ensuring a comfortable and enjoyable experience for all.
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. (Operating hours: 7:00 AM - 7:00 PM, complimentary)
  • A well-equipped fitness center for guests who wish to maintain their workout routine. (Operating hours: 6:00 AM - 9:00 PM, complimentary)
  • A dedicated children's play area, providing a safe and fun space for younger guests to enjoy. (Operating hours: 9:00 AM - 6:00 PM, complimentary)
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • Ample free parking space available for guests arriving by car.
  • A concierge service to assist with tour bookings and local information.
  • Room service for those who prefer to dine in the comfort of their own room. (Operating hours: 6:00 AM - 11:00 PM)

Aston Inn Batu Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Aston Inn Batu include options for every traveler.
  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced comfort and amenities, these rooms also come with City View or Garden View options. Non-smoking. Bathtub available in select rooms.
  • Suite Room:

    For those seeking a more luxurious experience, our suites provide spacious living areas and premium furnishings. Enjoy City View or Garden View. Non-smoking. Bathtub included.
  • Family Room:

    Ideal for families traveling together, these rooms offer ample space and comfortable sleeping arrangements. Non-smoking. Bathtub available in select rooms.
Aston Inn Batu is pleased to offer a limited number of pet-friendly rooms. Please inquire about specific conditions and a cleaning fee of PHP 1,500 per pet, per stay.

Aston Inn Batu Dining & Restaurants

Savor a delightful culinary journey at Aston Inn Batu's dining venues.
  • The Garden Cafe:

    Enjoy a relaxed ambiance with a diverse menu featuring local Indonesian specialties and international favorites. Estimated price per person: PHP 500 - PHP 800. Operating hours: 6:00 AM - 10:00 PM.
  • The Sky Lounge:

    Indulge in refreshing beverages and light snacks with panoramic views of Batu. Estimated price per person: PHP 300 - PHP 600. Operating hours: 4:00 PM - 11:00 PM.

Aston Inn Batu Nearby Attractions and Activities

Explore the wonders that await you just a stone's throw from Aston Inn Batu.
  • Jatim Park 1 & 2:

    A popular amusement and educational park complex offering a variety of attractions for all ages.
  • Batu Night Spectacular (BNS):

    Experience a vibrant night market atmosphere with thrilling rides, games, and live entertainment.
  • Museum Angkut:

    Discover a unique transportation museum showcasing a vast collection of vintage vehicles and themed zones.
  • Coban Rondo Waterfall:

    A majestic natural waterfall surrounded by lush greenery, perfect for a refreshing escape.
  • Selecta Park:

    Enjoy a beautiful recreational park with gardens, a swimming pool, and animal encounters.
If you are looking for other activities around Aston Inn Batu, check out the best deals on Traveloka: Recommended activities in Batu!

How to Get to Aston Inn Batu from the Airport

Navigating your journey to Aston Inn Batu is made simple with various transportation options. The airport transfer service of Aston Inn Batu ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book Aston Inn Batu's private airport transfer service. Contact the hotel directly for rates and booking. This service offers a comfortable and direct journey.
  • Metered Taxi:

    Available at the airport arrival hall, metered taxis offer a reliable way to reach Aston Inn Batu. Estimated fare: PHP 800 - PHP 1,200, depending on traffic.
  • Ride-hailing Service:

    Utilize popular ride-hailing services for a convenient and often cost-effective option. Prices may vary based on demand.
You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Aston Inn Batu

Aston Inn Batu stands out as the ideal choice for your next getaway, offering a perfect blend of comfort, convenience, and memorable experiences.
  • Exceptional location in the heart of Batu, providing easy access to attractions and local culture.
  • A wide array of modern facilities and services catering to both leisure and business travelers.
  • Diverse and comfortable room types to suit every guest's needs.
  • Delicious dining options to tantalize your taste buds.
  • Proximity to exciting tourist spots and activities for endless exploration.
  • Excellent value for money, especially when utilizing special offers.
Discover the best Room availability at Aston Inn Batu and start planning your dream vacation today. For seamless Booking Aston Inn Batu, we recommend using Traveloka. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Aston Inn Batu

Bar, Cafe and Lounge Aston Inn Batu
Bar, Cafe and Lounge
Swimming Pool Aston Inn Batu
Swimming Pool
Entertainment Facility Aston Inn Batu
Entertainment Facility
Functional Hall Aston Inn Batu
Functional Hall
Common Space Aston Inn Batu
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool

Food and Drinks

  • Bar
  • Buffet breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Aston Inn Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Batu
103
Number of floors in Aston Inn Batu
8
Another facilities in Aston Inn Batu
Coffee shop, Room service, Safety deposit box, Cable TV, Desk

Frequently asked question in Aston Inn Batu

What are available facilities at Aston Inn Batu?
There are top facilites at Aston Inn Batu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Batu?
The standard check-in time at Aston Inn Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Batu provide breakfast?
Yes, Aston Inn Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aston Inn Batu?
Aston Inn Batu is a 4.0-star hotel.
How many floors does Aston Inn Batu have?
Aston Inn Batu has 8 floors.
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More Reviews from Other Guests in Aston Inn Batu

Overall Ratings & Reviews Aston Inn Batu

Traveloka (4,207)
Other sources (28)
8.8
Very Good
From 4,207 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Aston Inn Batu
All
Staff Friendliness (178)
Bedroom (161)
Ambiance (157)
Variety (157)
Taste (155)
Hotel Area (142)
Family Friendly (138)
Bathroom (135)
Surroundings (132)
Distance to City Center (129)
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Most Recent
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Traveler Reviews Aston Inn Batu

Number of reviews per page
20
40
Customer reviews
Laurensia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the rooms are clean, the bathrooms are clean, and the food is varied. Unfortunately, when we visited, they didn't have Malang meatballs on the menu. The rooms have good views, and for a superior room, they are a bit small, but still comfortable. They aren't soundproof, so noise from neighboring rooms and outside can be heard.
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1 people find it helpful
Profile Picture
Momo S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
So far, there have been no problems during my stay. Everything is safe, the room is clean, the hotel is clean, the hot water is also running smoothly, amenities are also available and there are no shortages, and there is a hairdryer. Only maybe there are a lot of small ants on the table under the TV, but it's still okay, it's not too disturbing. The service is also very friendly 🥰❤️
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Ruhul N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, with a mountain-facing room. Beautiful view, decent food. Excellent service.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The place was comfortable and cozy, but for some reason, the lights suddenly went out in the middle of the night for no apparent reason. The breakfast was excellent, everything was delicious and varied.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Aston Inn is a beautiful and perfect place for a family holiday.
Find this review helpful?
Dony W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very comfortable hotel, with a room with the best view. The breakfast was delicious, and the location was very close to the Transport Museum.
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Haris T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second time staying at Aston Inn Batu. The service is always excellent and friendly. The deluxe rooms are quite spacious, clean, and comfortable. The atmosphere is quite peaceful; I recommend choosing a room on the upper floors for a beautiful view. My favorite thing here is the breakfast menu, which is very varied and quite delicious. I'll definitely be back next time. A little suggestion about the TV: it's time to upgrade to a smart TV.
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1 people find it helpful
G***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It's a shame for the bed if you want 1 queen or king. It's a twin bed made into 1. There's no full 1 queen size like that. The food tastes decent and varied too, but not the best like the average Aston other. It's like a 3-star hotel, even though it's actually a 4-star. Then for the rice porridge, it's really forced, it's not perfectly cooked when it's served, it's still rough. But the view is really the best. This is a typical Aston hotel that may be a bit old, but the cleanliness and Aston standards are still well maintained. It's just a shame for the type of bed, if you want 1 queen, the twin is made into 1, there's no full 1 like that. But everything is paid for by the view.
Read More
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1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
We are supported by BF Boxes to be taken to Mount Bromo.
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Dwi P. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Suitable for work trips, close to tourist attractions, breakfast is also delicious.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here several times. Highly recommended.
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3 people find it helpful
A***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The price is appropriate, the food menu is varied.
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Find this review helpful?
Sandri Y. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the hotel is comfortable.
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1 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 6 week(s) ago
I think this is a nice hotel in Malang, but unfortunately, we found what looked like a leech in the bathroom. We've informed the hotel staff, and someone has seen our video footage, but instead of apologizing, they just kept quiet. This kind of service is terrible for a hotel like Aston. Breakfast was varied, but the vegetables and fried rice were bland. I won't be staying here again next time I'm in Malang.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during your stay with us. We are deeply saddened by the findings in the bathroom and the experience you had in informing our team. This was certainly not the standard of service we expect. We have taken your feedback seriously and will take action with the relevant team to ensure better management in the future, both in terms of room cleanliness and the quality of service for our guests. We also appreciate your feedback regarding the breakfast menu. We will forward your comments to the food team to be used in our evaluation to improve the quality of the food we serve. Once again, we apologize for this unpleasant experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay experience. Sincerely, Front Office Manager
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
My first stay at Aston Inn Batu was very satisfying. My second experience was also quite good. This third time, I was a bit disappointed because the two single beds in my room weren't connected, even though I waited the day before, and no hotel staff came. I also requested a mountain view, but instead I got a balcony with a view of trees covering the mountain, even though I booked two weeks in advance. Otherwise, there were no issues. Sorry, this is an honest review... 🙏🙏
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing Aston Inn Batu for your third stay. We apologize for any inconvenience you may have experienced, particularly regarding your request to combine beds, which our team was unable to fulfill. We have been informed of this issue and will investigate further to improve our service. Regarding your request for a mountain view room, we understand your disappointment that this expectation could not be met. While we strive to accommodate all special requests from our guests, fulfillment is subject to room availability. We apologize if we were unable to provide a room with your desired view. Thank you for your honest review. Your feedback is invaluable in helping us improve our services. We look forward to welcoming you back to Aston Inn Batu and providing you with an even better experience on your next stay. Sincerely, Front Office Manager
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Melisa p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
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Melisa p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
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Y***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Overall, it is very good and recommended for a hotel in a tourist city with a very attractive mountain view.
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Have repeated stays at Aston
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1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Aston Inn Batu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aston Inn Batu

Traveloka (4,207)
Other sources (28)
8.8
Very Good
From 4,207 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Aston Inn Batu
All
Staff Friendliness (178)
Bedroom (161)
Ambiance (157)
Variety (157)
Taste (155)
Hotel Area (142)
Family Friendly (138)
Bathroom (135)
Surroundings (132)
Distance to City Center (129)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Inn Batu

Number of reviews per page
20
40
Customer reviews
Laurensia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the rooms are clean, the bathrooms are clean, and the food is varied. Unfortunately, when we visited, they didn't have Malang meatballs on the menu. The rooms have good views, and for a superior room, they are a bit small, but still comfortable. They aren't soundproof, so noise from neighboring rooms and outside can be heard.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Momo S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
So far, there have been no problems during my stay. Everything is safe, the room is clean, the hotel is clean, the hot water is also running smoothly, amenities are also available and there are no shortages, and there is a hairdryer. Only maybe there are a lot of small ants on the table under the TV, but it's still okay, it's not too disturbing. The service is also very friendly 🥰❤️
Read More
Translated by Google Icon
See original
Find this review helpful?
Ruhul N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, with a mountain-facing room. Beautiful view, decent food. Excellent service.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The place was comfortable and cozy, but for some reason, the lights suddenly went out in the middle of the night for no apparent reason. The breakfast was excellent, everything was delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Aston Inn is a beautiful and perfect place for a family holiday.
Find this review helpful?
Dony W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very comfortable hotel, with a room with the best view. The breakfast was delicious, and the location was very close to the Transport Museum.
Translated by Google Icon
See original
Find this review helpful?
Haris T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second time staying at Aston Inn Batu. The service is always excellent and friendly. The deluxe rooms are quite spacious, clean, and comfortable. The atmosphere is quite peaceful; I recommend choosing a room on the upper floors for a beautiful view. My favorite thing here is the breakfast menu, which is very varied and quite delicious. I'll definitely be back next time. A little suggestion about the TV: it's time to upgrade to a smart TV.
Read More
Translated by Google Icon
See original
1 people find it helpful
G***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It's a shame for the bed if you want 1 queen or king. It's a twin bed made into 1. There's no full 1 queen size like that. The food tastes decent and varied too, but not the best like the average Aston other. It's like a 3-star hotel, even though it's actually a 4-star. Then for the rice porridge, it's really forced, it's not perfectly cooked when it's served, it's still rough. But the view is really the best. This is a typical Aston hotel that may be a bit old, but the cleanliness and Aston standards are still well maintained. It's just a shame for the type of bed, if you want 1 queen, the twin is made into 1, there's no full 1 like that. But everything is paid for by the view.
Read More
Translated by Google Icon
See original
1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
We are supported by BF Boxes to be taken to Mount Bromo.
Translated by Google Icon
See original
Find this review helpful?
Dwi P. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Suitable for work trips, close to tourist attractions, breakfast is also delicious.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here several times. Highly recommended.
Translated by Google Icon
See original
3 people find it helpful
A***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The price is appropriate, the food menu is varied.
Translated by Google Icon
See original
Find this review helpful?
Sandri Y. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the hotel is comfortable.
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 6 week(s) ago
I think this is a nice hotel in Malang, but unfortunately, we found what looked like a leech in the bathroom. We've informed the hotel staff, and someone has seen our video footage, but instead of apologizing, they just kept quiet. This kind of service is terrible for a hotel like Aston. Breakfast was varied, but the vegetables and fried rice were bland. I won't be staying here again next time I'm in Malang.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during your stay with us. We are deeply saddened by the findings in the bathroom and the experience you had in informing our team. This was certainly not the standard of service we expect. We have taken your feedback seriously and will take action with the relevant team to ensure better management in the future, both in terms of room cleanliness and the quality of service for our guests. We also appreciate your feedback regarding the breakfast menu. We will forward your comments to the food team to be used in our evaluation to improve the quality of the food we serve. Once again, we apologize for this unpleasant experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay experience. Sincerely, Front Office Manager
Translated by Google Icon
See original
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
My first stay at Aston Inn Batu was very satisfying. My second experience was also quite good. This third time, I was a bit disappointed because the two single beds in my room weren't connected, even though I waited the day before, and no hotel staff came. I also requested a mountain view, but instead I got a balcony with a view of trees covering the mountain, even though I booked two weeks in advance. Otherwise, there were no issues. Sorry, this is an honest review... 🙏🙏
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing Aston Inn Batu for your third stay. We apologize for any inconvenience you may have experienced, particularly regarding your request to combine beds, which our team was unable to fulfill. We have been informed of this issue and will investigate further to improve our service. Regarding your request for a mountain view room, we understand your disappointment that this expectation could not be met. While we strive to accommodate all special requests from our guests, fulfillment is subject to room availability. We apologize if we were unable to provide a room with your desired view. Thank you for your honest review. Your feedback is invaluable in helping us improve our services. We look forward to welcoming you back to Aston Inn Batu and providing you with an even better experience on your next stay. Sincerely, Front Office Manager
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Melisa p.
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10.0
/10
Reviewed 6 week(s) ago
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
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Melisa p.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
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Y***k
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
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I***n
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Leisure
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9.1
/10
Reviewed 6 week(s) ago
Overall, it is very good and recommended for a hotel in a tourist city with a very attractive mountain view.
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A***n
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8.5
/10
Reviewed 7 week(s) ago
Have repeated stays at Aston
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1 people find it helpful
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