Aston Inn Batu

Hotels
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8.7
/10
Very Good
4,214 reviews

What Guests Say About Their Stay

Staff Friendliness (263)
Bedroom (223)
Ambiance (221)
Variety (210)

Melisa p.

10.0
/ 10
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
See original

Melisa p.

10.0
/ 10
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
See original

Y***k

10.0
/ 10
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
See original

N***a

9.7
/ 10
My favorite hotel every time I stay in Batu, the best in terms of location, service, comfort, and cleanliness. Thank you, Aston Inn Batu, for your hospitality.
See original

K***l

9.7
/ 10
Superb. Excellent, great view. I recommend getting the highest available room floor with Arjuna Mountain as the main view from the balcony. Great sunrise when waking up.
In the Area
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Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ASTON Inn Batu Aston Inn Batu is a hotel is located at Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aston Inn Batu

Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311
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Lobby Aston Inn Batu
Lobby 2 Aston Inn Batu

Discover More About Aston Inn Batu

Aston Inn Batu Rates per Night

Looking for the best Aston Inn Batu hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Aston Inn Batu room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Aston Inn Batu Location & Address

Aston Inn Batu is located at Jl. Abdul Gani Atas No. 42 - 44, Batu, Malang, Jawa Timur, Indonesia, 65311. It's situated in the Batu area of Indonesia, known for its scenic landscapes and tourist attractions. The hotel is approximately 3 km from the city center.

How to go to Aston Inn Batu from Airport

Getting from Abdul Rachman Saleh Airport (MLG) to Aston Inn Batu is a breeze with several convenient options. Whether you're after speed or budget-friendliness, here's a breakdown to help you choose the best hotel transfer for your needs.
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find taxi stands outside the airport terminal. The journey takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Malang. Simply book a ride through the app after you land. This option offers a balance of convenience and cost.
  • Airport Shuttle (Pre-booked):

    Some private companies offer airport shuttle services. You'll need to book this in advance, but it can be a comfortable and hassle-free option, especially if you're travelling with a group.
  • Public Bus (Most Affordable):

    While not the most direct, you can take a public bus from the airport to Batu. You'll likely need to transfer buses at least once. This is the cheapest option but also the most time-consuming.

Tips:

For the most convenient route, consider a ride hailing service or a taxi. They offer door-to-door service and are relatively affordable. If you're on a tight budget, the public bus is an option, but be prepared for a longer journey.

Aston Inn Batu Reviews & Summary

Looking for all about hotel before you book your stay at Aston Inn Batu? Hotel reviews can give you a great insight into what to expect. This hotel consistently receives positive feedback for its comfortable accommodations and excellent service. Guests love the hotel's convenient location, which provides easy access to Batu's popular attractions. A standout feature is the rooftop pool, offering stunning views of the surrounding mountains. Here's a short, positive review: "Aston Inn Batu exceeded my expectations! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the rooftop pool was a highlight. I highly recommend this hotel for anyone visiting Batu."

Aston Inn Batu Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Aston Inn Batu offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's a hotel bedroom type for everyone.
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of smoking or non-smoking options. Some rooms may have bathtubs, while others have bidets.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Smoking and non-smoking options are available.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include a separate living area.
  • Suite:

    For the ultimate in luxury, the Suites offer a spacious living area, a separate bedroom, and premium amenities.
Aston Inn Batu is not a pet-friendly hotel.

Hotel Facilities in Aston Inn Batu

Aston Inn Batu boasts a range of hotel amenities designed to make your stay as comfortable and enjoyable as possible. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you entertained and relaxed.
  • Swimming Pool:

    Take a dip in the hotel's refreshing swimming pool, open from 7:00 AM to 7:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Spa:

    Pamper yourself with a relaxing massage or treatment at the hotel's spa.
  • Fitness Center:

    Stay active during your stay at the hotel's well-equipped fitness center.
  • Kids' Club:

    Keep the little ones entertained at the hotel's Kids' Club, offering a range of activities and games.
  • Meeting Rooms:

    For business travellers, the hotel offers well-equipped meeting rooms with audio-visual equipment.

Hotel Buffet or Restaurant/Cafe in Aston Inn Batu

Aston Inn Batu offers a delightful culinary experience with its hotel restaurant and cafe. Whether you're looking for a hearty buffet or a quick snack, you'll find plenty of options to satisfy your appetite.
  • The Restaurant:

    This is the main hotel restaurant, serving a buffet breakfast, lunch, and dinner. The cuisine is a mix of Indonesian and international dishes. Expect to pay around SGD 25 per person for the dinner buffet. Opening hours are from 6:00 AM to 10:00 PM.
  • The Cafe:

    Located in the lobby, The Cafe offers a range of light meals, snacks, and beverages. It's the perfect place to grab a coffee or a quick bite.
A special dish to try is their Nasi Goreng Jawa, a flavorful Javanese fried rice.

Aston Inn Batu Airport pickups and How to Book

Need hotels with airport shuttle services? Aston Inn Batu offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel staff will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

While Malang doesn't have an MRT system, there are several nearby bus stops that provide convenient access to the city and surrounding areas. Knowing the nearby MRT station and nearby bus station locations can be very helpful.
  • Terminal Arjosari Bus Stop:

    This is the main bus terminal in Malang, located approximately 10 km from Aston Inn Batu. From here, you can catch buses to various destinations in Java and beyond.
  • Landungsari Bus Stop:

    This bus stop is located closer to the city center, approximately 5 km from the hotel. It offers local bus services to different parts of Malang.
You can purchase bus tickets directly at the bus stops.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Malang and its surrounding areas offer a wealth of nearby places to go, perfect for a memorable family vacation. Here are some nearby sightseeing places and things to see nearby:
  • Jatim Park 1 (5 km):

    A popular amusement park with a variety of rides, attractions, and educational exhibits. Entry fee is approximately SGD 20 per person.
  • Batu Secret Zoo (7 km):

    Home to a diverse collection of animals from around the world, this zoo offers an interactive and educational experience. Entry fee is approximately SGD 18 per person.
  • Museum Angkut (6 km):

    A unique transportation museum showcasing a vast collection of vehicles from different eras and countries. Entry fee is approximately SGD 15 per person.
  • Selecta Recreational Park (8 km):

    A beautiful park with flower gardens, swimming pools, and various recreational activities. Entry fee is approximately SGD 10 per person.
  • Coban Rondo Waterfall (15 km):

    A stunning waterfall surrounded by lush greenery, offering a refreshing escape from the city. Entry fee is approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Inn Batu (Malang)

Exploring the local food scene is a must when visiting Malang! You'll find plenty of nearby dining options, from cozy cafes to bustling local restaurants. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Java Dancer Coffee:

    A popular coffee shop serving a variety of coffee drinks, pastries, and light meals.
  • Madam Wang Secret Garden:

    A charming restaurant with a beautiful garden setting, serving Indonesian and Western cuisine.
  • Melati Restaurant at Tugu Hotel Malang:

    A fine-dining restaurant offering a sophisticated dining experience with Indonesian and international dishes.

Local Street Food:

  • Bakso Malang:

    A must-try meatball soup, a local specialty.
  • Sate Kelinci:

    Grilled rabbit skewers, a unique and flavorful dish.
  • Rawon:

    A rich and flavorful beef soup with a distinctive black color.
  • Nasi Goreng:

    Indonesian fried rice, a classic and satisfying dish.
  • Gado-Gado:

    A traditional Indonesian salad with peanut sauce.

Shopping places near Aston Inn Batu (Malang)

Need some retail therapy? You'll find several shopping places near Aston Inn Batu, offering a variety of dept stores near me and shops near me. Here are some options for nearby shopping:
  • Batu Townsquare (5 km):

    A modern shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Pasar Besar Batu (3 km):

    A traditional market where you can find fresh produce, local snacks, and souvenirs.
  • Malang Town Square (15 km):

    A larger shopping mall located in Malang city, offering a wider range of international and local brands.

Other Places to Stay Near Aston Inn Batu

Looking for alternative accommodations? Here are some other hotels in Malang to consider, offering a range of options from luxury to budget-friendly. Whether you're looking for an apartment, affordable hotels nearby, or the best hotel nearby, there's something for everyone.

3 luxury/5–6 star hotels nearby:

  • Hotel Tugu Malang:

    A luxurious hotel with a rich history and elegant design.
  • The Singhasari Resort Batu:

    A sprawling resort with stunning views and a range of facilities.
  • Grand Mercure Malang Mirama:

    A modern hotel with spacious rooms and excellent service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

3 four-star hotels nearby:

  • Swiss-Belinn Malang:

    A comfortable and convenient hotel with a central location.
  • Best Western OJ Hotel Malang:

    A well-appointed hotel with a range of amenities.
  • Regent's Park Hotel Malang:

    A stylish hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 three-star hotels nearby:

  • Sahid Montana Hotel Malang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Hotel Pelangi Malang:

    A charming hotel with a traditional Javanese design.
  • Gajahmada Graha Hotel Malang:

    A simple and affordable hotel in the heart of Malang.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Batu and looking for the perfect place to stay? Aston Inn Batu offers a comfortable and convenient base for exploring all that this charming city has to offer. With its range of amenities, excellent service, and strategic location, it's an ideal choice for both leisure and business travellers. Check Hotel availability and make your Hotel reservations today! Don't miss out on the best deals! Book your stay at Aston Inn Batu through Traveloka and enjoy a hassle-free booking experience. Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Aston Inn Batu

Bar, Cafe and Lounge Aston Inn Batu
Bar, Cafe and Lounge
Swimming Pool Aston Inn Batu
Swimming Pool
Entertainment Facility Aston Inn Batu
Entertainment Facility
Functional Hall Aston Inn Batu
Functional Hall
Common Space Aston Inn Batu
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool

Food and Drinks

  • Bar
  • Buffet breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Aston Inn Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Batu
103
Number of floors in Aston Inn Batu
8
Another facilities in Aston Inn Batu
Coffee shop, Room service, Safety deposit box, Cable TV, Desk

Frequently asked question in Aston Inn Batu

What are available facilities at Aston Inn Batu?
There are top facilites at Aston Inn Batu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Batu?
The standard check-in time at Aston Inn Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Batu provide breakfast?
Yes, Aston Inn Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aston Inn Batu
Aston Inn Batu has a 4.0-star rating.
How many floors does Aston Inn Batu have?
Aston Inn Batu has 8.
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More Reviews from Other Guests in Aston Inn Batu

Overall Ratings & Reviews Aston Inn Batu

Traveloka (4,186)
Other sources (28)
8.8
Very Good
From 4,186 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Aston Inn Batu
All
Staff Friendliness (173)
Bedroom (157)
Ambiance (152)
Variety (150)
Taste (149)
Hotel Area (137)
Family Friendly (134)
Bathroom (131)
Surroundings (128)
Distance to City Center (124)
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Traveler Reviews Aston Inn Batu

Number of reviews per page
20
40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
We are supported by BF Boxes to be taken to Mount Bromo.
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Dwi P. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Suitable for work trips, close to tourist attractions, breakfast is also delicious.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here several times. Highly recommended.
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1 people find it helpful
A***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The price is appropriate, the food menu is varied.
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Sandri Y. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and the hotel is comfortable.
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1 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 3 week(s) ago
I think this is a nice hotel in Malang, but unfortunately, we found what looked like a leech in the bathroom. We've informed the hotel staff, and someone has seen our video footage, but instead of apologizing, they just kept quiet. This kind of service is terrible for a hotel like Aston. Breakfast was varied, but the vegetables and fried rice were bland. I won't be staying here again next time I'm in Malang.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during your stay with us. We are deeply saddened by the findings in the bathroom and the experience you had in informing our team. This was certainly not the standard of service we expect. We have taken your feedback seriously and will take action with the relevant team to ensure better management in the future, both in terms of room cleanliness and the quality of service for our guests. We also appreciate your feedback regarding the breakfast menu. We will forward your comments to the food team to be used in our evaluation to improve the quality of the food we serve. Once again, we apologize for this unpleasant experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay experience. Sincerely, Front Office Manager
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
My first stay at Aston Inn Batu was very satisfying. My second experience was also quite good. This third time, I was a bit disappointed because the two single beds in my room weren't connected, even though I waited the day before, and no hotel staff came. I also requested a mountain view, but instead I got a balcony with a view of trees covering the mountain, even though I booked two weeks in advance. Otherwise, there were no issues. Sorry, this is an honest review... 🙏🙏
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing Aston Inn Batu for your third stay. We apologize for any inconvenience you may have experienced, particularly regarding your request to combine beds, which our team was unable to fulfill. We have been informed of this issue and will investigate further to improve our service. Regarding your request for a mountain view room, we understand your disappointment that this expectation could not be met. While we strive to accommodate all special requests from our guests, fulfillment is subject to room availability. We apologize if we were unable to provide a room with your desired view. Thank you for your honest review. Your feedback is invaluable in helping us improve our services. We look forward to welcoming you back to Aston Inn Batu and providing you with an even better experience on your next stay. Sincerely, Front Office Manager
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Melisa p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
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Melisa p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
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Y***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Overall, it is very good and recommended for a hotel in a tourist city with a very attractive mountain view.
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Have repeated stays at Aston
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1 people find it helpful
MARIA U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is luxurious, clean, and the food is delicious. My kids absolutely loved staying at the Aston Inn during the school holidays.
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
My favorite hotel every time I stay in Batu, the best in terms of location, service, comfort, and cleanliness. Thank you, Aston Inn Batu, for your hospitality.
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A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was quite friendly, check-in and check-out were quick, the food was delicious, the hotel facilities were okay, and the view was excellent. Unfortunately, the room wasn't very soundproof.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
What's extraordinary about this hotel is that it has a special room for children (family room).
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Frendy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and clean. Comfortable place for families. Recommended.
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Rony S. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Ok, breakfast is also ok, parking is quite good.
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Dwi R. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very fun, kid friendly, want to come back next time.
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2 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was the best stay here. All the staff are friendly, the food is really delicious 👍
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Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Aston Inn Batu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aston Inn Batu

Traveloka (4,186)
Other sources (28)
8.8
Very Good
From 4,186 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Aston Inn Batu
All
Staff Friendliness (173)
Bedroom (157)
Ambiance (152)
Variety (150)
Taste (149)
Hotel Area (137)
Family Friendly (134)
Bathroom (131)
Surroundings (128)
Distance to City Center (124)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Inn Batu

Number of reviews per page
20
40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
We are supported by BF Boxes to be taken to Mount Bromo.
Translated by Google Icon
See original
Find this review helpful?
Dwi P. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Suitable for work trips, close to tourist attractions, breakfast is also delicious.
Translated by Google Icon
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Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here several times. Highly recommended.
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1 people find it helpful
A***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The price is appropriate, the food menu is varied.
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Find this review helpful?
Sandri Y. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and the hotel is comfortable.
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 3 week(s) ago
I think this is a nice hotel in Malang, but unfortunately, we found what looked like a leech in the bathroom. We've informed the hotel staff, and someone has seen our video footage, but instead of apologizing, they just kept quiet. This kind of service is terrible for a hotel like Aston. Breakfast was varied, but the vegetables and fried rice were bland. I won't be staying here again next time I'm in Malang.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during your stay with us. We are deeply saddened by the findings in the bathroom and the experience you had in informing our team. This was certainly not the standard of service we expect. We have taken your feedback seriously and will take action with the relevant team to ensure better management in the future, both in terms of room cleanliness and the quality of service for our guests. We also appreciate your feedback regarding the breakfast menu. We will forward your comments to the food team to be used in our evaluation to improve the quality of the food we serve. Once again, we apologize for this unpleasant experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay experience. Sincerely, Front Office Manager
Translated by Google Icon
See original
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
My first stay at Aston Inn Batu was very satisfying. My second experience was also quite good. This third time, I was a bit disappointed because the two single beds in my room weren't connected, even though I waited the day before, and no hotel staff came. I also requested a mountain view, but instead I got a balcony with a view of trees covering the mountain, even though I booked two weeks in advance. Otherwise, there were no issues. Sorry, this is an honest review... 🙏🙏
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing Aston Inn Batu for your third stay. We apologize for any inconvenience you may have experienced, particularly regarding your request to combine beds, which our team was unable to fulfill. We have been informed of this issue and will investigate further to improve our service. Regarding your request for a mountain view room, we understand your disappointment that this expectation could not be met. While we strive to accommodate all special requests from our guests, fulfillment is subject to room availability. We apologize if we were unable to provide a room with your desired view. Thank you for your honest review. Your feedback is invaluable in helping us improve our services. We look forward to welcoming you back to Aston Inn Batu and providing you with an even better experience on your next stay. Sincerely, Front Office Manager
Translated by Google Icon
See original
Melisa p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, modern interior, clean, and friendly staff. It will be our next choice if we stay in Batu.
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Melisa p.
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10.0
/10
Reviewed 3 week(s) ago
The hotel is nice, clean, the staff are friendly and very helpful, the amenities are also complete.
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Y***k
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, the view from the balcony was beautiful, and the breakfast menu was varied. I'll definitely stay here again if I ever return to Batu. Thank you.
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I***n
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Overall, it is very good and recommended for a hotel in a tourist city with a very attractive mountain view.
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A***n
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8.5
/10
Reviewed 4 week(s) ago
Have repeated stays at Aston
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1 people find it helpful
MARIA U.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is luxurious, clean, and the food is delicious. My kids absolutely loved staying at the Aston Inn during the school holidays.
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
My favorite hotel every time I stay in Batu, the best in terms of location, service, comfort, and cleanliness. Thank you, Aston Inn Batu, for your hospitality.
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A***t
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was quite friendly, check-in and check-out were quick, the food was delicious, the hotel facilities were okay, and the view was excellent. Unfortunately, the room wasn't very soundproof.
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Y***a
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
What's extraordinary about this hotel is that it has a special room for children (family room).
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Frendy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and clean. Comfortable place for families. Recommended.
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Rony S. L.
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8.8
/10
Reviewed 5 week(s) ago
Ok, breakfast is also ok, parking is quite good.
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Dwi R. W.
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10.0
/10
Reviewed 5 week(s) ago
Very fun, kid friendly, want to come back next time.
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2 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was the best stay here. All the staff are friendly, the food is really delicious 👍
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