Beverly Hotel Batam

Hotels
8.8
/10
Very Good
926 reviews

What Guests Say About Their Stay

Bedroom (128)
Staff Friendliness (122)
Distance To City Center (121)
Room Space (120)

Andini S.

9.4
/ 10
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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a***n

10.0
/ 10
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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N***h

8.8
/ 10
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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N***a

10.0
/ 10
very comfortable, clean and friendly. soft bed, breakfast is also delicious. tv broadcast ok. clean and spacious bathroom
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Zakiah N. A.

10.0
/ 10
Thank you Sindi, very friendly and helpful. Early in the morning, Mbak Sindi greeted me with a sweet and happy smile. God willing, will come back with family.
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In the Area
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Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Beverly Hotel Batam is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Beverly Hotel Batam

Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Beverly Hotel Batam
Lobby 2 Beverly Hotel Batam

Discover More About Beverly Hotel Batam

Discover Your Perfect Getaway at Beverly Hotel Batam

Welcome to Beverly Hotel Batam, your premier destination for an unforgettable stay in the vibrant Kepulauan Riau region of Indonesia. Nestled in a prime location, Beverly Hotel Batam offers a harmonious blend of comfort, convenience, and exceptional service, making it the ideal choice for both leisure and business travelers. Experience the warm Indonesian hospitality and discover why Beverly Hotel Batam is a top pick for those seeking a memorable escape. Room rates at Beverly Hotel Batam start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Beverly Hotel Batam Location

Beverly Hotel Batam is strategically situated in the heart of Batam, specifically in the Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432. This prime location places you within easy reach of the city's most exciting attractions and essential amenities. Just a short distance from the city center, you'll find yourself immersed in the dynamic pulse of Batam while still enjoying a tranquil retreat. The hotel's accessibility is further enhanced by its proximity to major transportation hubs, ensuring a seamless journey for all our guests. The atmosphere surrounding Beverly Hotel Batam is one of vibrant energy, with a lively district offering a plethora of dining, shopping, and entertainment options just moments away. Whether you're looking to explore local markets, indulge in retail therapy, or experience the nightlife, everything is within easy reach.

Beverly Hotel Batam Facilities & Services

Facilities for guests at Beverly Hotel Batam are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a sun-drenched afternoon. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM, free of charge for all guests.
  • A relaxing spa and wellness center offering a range of rejuvenating treatments. Operating hours are from 10:00 AM to 9:00 PM, with services starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • A business center with essential facilities for corporate travelers. Available 24/7 with a nominal fee for printing services.
  • On-site parking is available and free of charge for all guests.
  • A dedicated concierge service to assist with your inquiries and arrangements. Available 24/7.

Beverly Hotel Batam Room Types

Discover a diverse range of accommodations designed to suit every preference with the various room types of Beverly Hotel Batam. Each room is thoughtfully appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Available in City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Superior Room:

    Offering City View. These are non-smoking rooms.
  • Executive Suite:

    Boasting panoramic City Views. These spacious suites are non-smoking and include a luxurious bathtub.
  • Family Room:

    Ideal for groups or families, these rooms offer ample space and comfort. Available with City View and are non-smoking. Some may feature a bathtub.
Beverly Hotel Batam is not a pet-friendly hotel.

Beverly Hotel Batam Dining & Restaurants

Savor a culinary journey at Beverly Hotel Batam, where exquisite dining experiences await. Our on-site restaurants and bars offer a delightful array of flavors to tantalize your taste buds.
  • The Grand Cafe:

    Our main dining venue, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM, and an international lunch and dinner buffet from 12:00 PM to 2:30 PM and 6:00 PM to 10:00 PM respectively. Estimated price per person for lunch/dinner buffet is PHP 1,200.
  • Sky Lounge:

    Enjoy breathtaking city views and a selection of light snacks and refreshing beverages from 4:00 PM to 12:00 AM. Perfect for evening relaxation.

Beverly Hotel Batam Nearby Attractions and Activities

Immerse yourself in the vibrant culture and natural beauty surrounding Beverly Hotel Batam. Explore a variety of attractions that cater to every interest.
  • Batam Centre Ferry Terminal:

    A vital hub for travel to neighboring islands and Singapore, just a short drive away.
  • Mega Mall Batam Center:

    One of the largest shopping destinations, offering a wide range of retail outlets, dining options, and entertainment.
  • Barelang Bridge:

    An iconic series of bridges connecting Batam Island to its neighboring islands, offering stunning views and photo opportunities.
  • Ocarina Park:

    A popular recreational park featuring amusement rides, water attractions, and green spaces, perfect for family outings.
  • Kampung Vietnam:

    Experience a unique cultural enclave with distinct architecture and local crafts.
If you are looking for other activities around Beverly Hotel Batam, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Beverly Hotel Batam from the Airport

Navigating your way to Beverly Hotel Batam is convenient and straightforward. Whether you prefer speed, comfort, or local immersion, there are several options available. The airport transfer service of Beverly Hotel Batam ensures a smooth transition from your arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a direct and hassle-free journey to Beverly Hotel Batam. Prices start from PHP 1,500. You can arrange this through the hotel directly or via Traveloka.
  • Metered/Coupon Taxis:

    Available at the airport arrivals hall, taxis offer a reliable way to reach the hotel. The estimated fare is between PHP 500 to PHP 800, depending on traffic conditions.
  • Ride-Hailing Services:

    You can also opt for ride-hailing services, which are readily available outside the airport. Fares are comparable to metered taxis.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Beverly Hotel Batam

Beverly Hotel Batam stands out as an exceptional choice for your next vacation or business trip. With its prime location, comprehensive facilities, and commitment to guest satisfaction, it offers an unparalleled experience.
  • Prime Location:

    Situated in a vibrant and accessible area of Batam, close to key attractions and amenities.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa for a truly relaxing stay.
  • Comfortable Rooms:

    A variety of well-appointed room types ensure a comfortable and pleasant stay for all guests.
  • Exceptional Service:

    The dedicated staff at Beverly Hotel Batam are committed to providing warm hospitality and efficient service.
  • Great Value:

    Offering competitive rates and special promotions, Beverly Hotel Batam provides excellent value for your money.
Discover the best Room availability at Beverly Hotel Batam and start Planning your trip today. For the best rates and a seamless Booking Beverly Hotel Batam experience, we recommend using Traveloka.

Ready to experience the best of Batam? Book budget hotels in Kepulauan Riau and secure your stay at Beverly Hotel Batam.

Planning your journey to Batam? Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Beverly Hotel Batam

Fitness Center Beverly Hotel Batam
Fitness Center
Functional Hall Beverly Hotel Batam
Functional Hall
Lobby Beverly Hotel Batam
Lobby
Exterior Beverly Hotel Batam
Exterior
Bedroom Beverly Hotel Batam
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Spa
  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Beverly Hotel Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beverly Hotel Batam
156
Number of floors in Beverly Hotel Batam
8
Another facilities in Beverly Hotel Batam
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Beverly Hotel Batam

What are available facilities at Beverly Hotel Batam?
There are top facilites at Beverly Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beverly Hotel Batam?
The standard check-in time at Beverly Hotel Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Beverly Hotel Batam provide breakfast?
Yes, Beverly Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beverly Hotel Batam?
Beverly Hotel Batam is a 4.0-star hotel.
How many floors does Beverly Hotel Batam have?
Beverly Hotel Batam has 8 floors.
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More Reviews from Other Guests in Beverly Hotel Batam

8.8
Very Good
From 926 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (90)
Bedroom (86)
Ambiance (79)
Room Space (77)
Distance to City Center (73)
Bathroom (71)
Check-in/out Time (62)
Hotel Area (62)
Wifi (59)
Accessibility (56)
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Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mels
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice hotel. Very comfortable to stay here.
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Accommodation's Reply
20 Jun 2026
Dear Ms Mels, Thank you for your kind review. We are delighted to hear that you found our hotel comfortable and enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Dadang K Asst Fo Manager
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
I ordered a bathtub, but it wasn't available when I arrived at the hotel. The system wasn't updated. It's not suitable.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced regarding incorrect information about the bathtub upon arrival at the hotel. We understand your disappointment that an expected amenity was unavailable due to outdated system information. We have noted your feedback and will contact the relevant team immediately to ensure that the information displayed on the system and booking platform is always accurate and up-to-date to prevent this from happening again in the future. We apologize again for this inconvenience and hope to welcome you back and provide you with a better stay experience in the future. Sincerely, Dadang, Assistant Front Office Manager
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v***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
2 times staying here did not disappoint, special thanks to Kak Sindi Gemoy who is friendly and kind.
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v***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Comfortable, clean, friendly receptionist (if I'm not mistaken, Mas Alfa "promoted his position").
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Andini S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the staff was excellent, and I was given a free room upgrade. Thank you to the hotel staff.
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1 people find it helpful
p***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Satisfying experience at this place
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1 people find it helpful
M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is very good, the person guarding the door is very friendly and polite.
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 10 week(s) ago
The room was never cleaned during my stay, and the soundproofing was so poor that you could hear from the next room. The food menu wasn't extensive.
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 10 week(s) ago
The room was never cleaned during my stay. The soundproofing was also so good that it could be heard from the next room.
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M***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Good to stay and easy access to the city
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is nice, just a little far from the shopping area...
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I've stayed at this hotel twice and the service has been excellent. They respond quickly on WhatsApp. The second time, I was upgraded to a larger room and had an earlier check-in time. The only thing I need to be aware of is the poor soundproofing, as I could hear people from the next room. Could it be because the room I was staying in was a connecting room (since there's a door to the room). But overall, it was good. Thanks.
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It's cool, the hotel is nice, clean, and comfortable.
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Accommodation's Reply
17 Mar 2026
Dear Mr./Ms. A*l, Thank you so much for your positive review. We are delighted to hear that you found our hotel to be good, clean, and comfortable during your stay. Maintaining the cleanliness and comfort of the rooms is our top priority, as is ensuring that all amenities are in proper working order, so that every guest can enjoy a pleasant and memorable stay. Compliments like yours are a great inspiration for our entire team to continue working diligently. We are committed to maintaining our friendly and professional service standards at all times and continuously improving our facilities and services to provide guests with an even more satisfying experience. We hope your review will be a helpful reference for other guests considering staying at our hotel. Furthermore, we sincerely hope to welcome you back to Beverly Batam Hotel on your next visit, with even friendlier service, a more comfortable atmosphere, and an even more enjoyable stay. Thank you again for your trust and compliments, and we look forward to seeing you again on your next visit. We are always ready to welcome you with the best service and comfort. Sincerely, Anggi Marsepto, Rooms Division Manager
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BEN T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The staff was quite welcoming and friendly. I took a large deluxe room. It didn't disappoint.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Mr. Ben T., Thank you for taking the time to share your experience staying at Beverly Hotel Batam. We appreciate your review and are delighted to hear that you had a positive experience with us. We are pleased that you felt the warm and friendly welcome from our staff. Friendly, warm, and helpful service is one of the core values we always instill in our team. Therefore, your compliments on our staff's service are a significant motivator for us to continue providing the best service to all our guests. We are also pleased to hear that the Deluxe room you chose met your expectations. The spacious rooms are designed to provide added comfort to guests, allowing them to relax freely and enjoy their stay even more. It's certainly good news for us that the room did not disappoint you. Once again, we thank you for choosing Beverly Hotel Batam as your accommodation during your stay in Batam. We hope your experience was a wonderful memory, and we look forward to welcoming you back on your next visit with the same or even better service. Sincerely, Angki Marcepto, Rooms Manager, Beverly Hotel Batam
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
This is an old hotel with a classic feel, comfortable, and feels safe for pre-elderly women like me. The service is good, with all the staff friendly and efficient. There was only a slight issue with the AC being positioned directly above my head. Another issue was the elevator being very slow, as only one was working. Hopefully, all the shortcomings can be addressed, as I was actually satisfied with this hotel. Unfortunately, I didn't have time to take any photos.
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3 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr. G*t, Warm greetings from Beverly Batam Hotel. Thank you very much for your review and compliments. We are delighted to hear that you felt comfortable, safe, and enjoyed the classic atmosphere of our hotel. Your compliments on the friendliness and responsiveness of our team will encourage all staff to continue providing the best service. Regarding your suggestions about the air conditioning unit facing directly towards the bed and the information that there is currently only one operational elevator, resulting in longer waiting times, we will discuss these with management for consideration and improvement in the future. Thank you for your interest and understanding. We hope to welcome you back to Beverly Batam Hotel again for an even more comfortable and memorable experience. Sincerely, Angki Marcepto, Rooms Division Manager
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D***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 17 week(s) ago
It's also ok for a staycation at this hotel.
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Accommodation's Reply
25 Feb 2026
Dear Mr./Ms./Mrs. D*Y, From Beverly Batam Hotel, we sincerely thank you for taking the time to write a review and choosing our hotel as your vacation destination. We are delighted to know that you found our hotel to be a suitable and comfortable place to relax. We strive to provide a warm atmosphere, friendly service, and amenities that meet the needs of all guests, whether traveling for business or a short break with family and loved ones. Your smooth holiday is a source of pride and motivation for our entire team to continuously improve the quality of our service. We hope to welcome you back to Beverly Batam Hotel again in the future and provide you with an even more memorable stay. Thank you for your trust. Sincerely, Angki Marcepto, Rooms Division Manager
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good, keep up the service. Keep up the good work.
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. H*y, Greetings from Beverly Batam Hotel. Thank you so much for your kind review and support. We are delighted to know that you rated our service highly and appreciated the efforts of our team. Such comments are a great inspiration to all our staff to maintain the quality of service, cleanliness, and provide a comfortable and memorable stay for all guests. We believe that friendly and professional service is an essential part of a memorable stay, and we are committed to continuously improving those standards. Your appreciation and enthusiasm will drive us to continuously develop new things, pay attention to detail, and ensure that every guest feels welcome and comfortable throughout their stay at our hotel. We hope to continue providing adequate facilities, comfortable rooms, and fast and responsive service so that every visit to Beverly Batam Hotel is a pleasant experience. We hope to welcome you back again in the future and provide an even better, more comfortable, and memorable experience. Thank you for your trust and support in Beverly Batam Hotel. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Manager, Beverly Batam Hotel
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P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 18 week(s) ago
Check-in time is 3 o'clock, the staff is not friendly when asking to check out even though it is still less than 12 o'clock, the room is not soundproof, the bathtub is dirty, the hotel amenities are not as per the description, some have to be requested, overall the room is nice but there are several things that make it uncomfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. P*I, Thank you very much for your review. We apologize for any inconvenience you experienced during your stay at The Beverly Hotel Batam. We are deeply sorry that your experience was unsatisfactory due to several issues such as check-out service, noise in the room, the condition of the bathtub, and limited amenities. This is certainly not the standard of service and comfort we strive to provide to all our guests. Your feedback is very important to us, and our team will take it seriously and make improvements. To better track your experience, we kindly request that you contact us directly at fom@beverly-hotel.com with more complete information. This will ensure that the issues you experienced are resolved promptly and do not recur in the future. We hope that despite some issues, you still enjoyed your room and facilities. Thank you for this honest feedback, which helps us further improve the quality of our service and the guest experience. Sincerely, Angki Marcepto, Rooms Division Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel is highly recommended, the receptionist staff are kind and very friendly, especially thank you to Mbak Cindi and Mas Alfa for giving us a free room upgrade.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*a, Thank you so much for your wonderful review of your stay at Beverly Batam Hotel. We are delighted to hear that you highly recommend our hotel and that you received a warm welcome from the entire team, especially from Cindy and Alpha. We are also glad that the complimentary room upgrade added to your comfort and positive experience during your stay. Providing a pleasant, personalized, and memorable stay for all our guests is our top priority, and your review is proof that our efforts have been appreciated. We will pass on your thanks directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Such positive reviews are a great inspiration for the entire team to continue maintaining our high standards of service and the quality of our facilities. Thank you again for your trust and recommendation. We hope to welcome you back to Beverly Batam Hotel again for an even more special stay in the future. Sincerely, Angie Marcepto, Rooms Division Manager
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Number of reviews per page
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Exterior 4 Beverly Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 926 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (90)
Bedroom (86)
Ambiance (79)
Room Space (77)
Distance to City Center (73)
Bathroom (71)
Check-in/out Time (62)
Hotel Area (62)
Wifi (59)
Accessibility (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mels
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice hotel. Very comfortable to stay here.
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Dear Ms Mels, Thank you for your kind review. We are delighted to hear that you found our hotel comfortable and enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Dadang K Asst Fo Manager
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
I ordered a bathtub, but it wasn't available when I arrived at the hotel. The system wasn't updated. It's not suitable.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced regarding incorrect information about the bathtub upon arrival at the hotel. We understand your disappointment that an expected amenity was unavailable due to outdated system information. We have noted your feedback and will contact the relevant team immediately to ensure that the information displayed on the system and booking platform is always accurate and up-to-date to prevent this from happening again in the future. We apologize again for this inconvenience and hope to welcome you back and provide you with a better stay experience in the future. Sincerely, Dadang, Assistant Front Office Manager
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v***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
2 times staying here did not disappoint, special thanks to Kak Sindi Gemoy who is friendly and kind.
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v***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Comfortable, clean, friendly receptionist (if I'm not mistaken, Mas Alfa "promoted his position").
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Andini S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the staff was excellent, and I was given a free room upgrade. Thank you to the hotel staff.
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1 people find it helpful
p***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Satisfying experience at this place
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1 people find it helpful
M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is very good, the person guarding the door is very friendly and polite.
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K***y
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Staycation
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5.4
/10
Reviewed 10 week(s) ago
The room was never cleaned during my stay, and the soundproofing was so poor that you could hear from the next room. The food menu wasn't extensive.
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K***y
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Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 10 week(s) ago
The room was never cleaned during my stay. The soundproofing was also so good that it could be heard from the next room.
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M***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Good to stay and easy access to the city
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is nice, just a little far from the shopping area...
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Verified Traveler
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I've stayed at this hotel twice and the service has been excellent. They respond quickly on WhatsApp. The second time, I was upgraded to a larger room and had an earlier check-in time. The only thing I need to be aware of is the poor soundproofing, as I could hear people from the next room. Could it be because the room I was staying in was a connecting room (since there's a door to the room). But overall, it was good. Thanks.
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It's cool, the hotel is nice, clean, and comfortable.
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Accommodation's Reply
17 Mar 2026
Dear Mr./Ms. A*l, Thank you so much for your positive review. We are delighted to hear that you found our hotel to be good, clean, and comfortable during your stay. Maintaining the cleanliness and comfort of the rooms is our top priority, as is ensuring that all amenities are in proper working order, so that every guest can enjoy a pleasant and memorable stay. Compliments like yours are a great inspiration for our entire team to continue working diligently. We are committed to maintaining our friendly and professional service standards at all times and continuously improving our facilities and services to provide guests with an even more satisfying experience. We hope your review will be a helpful reference for other guests considering staying at our hotel. Furthermore, we sincerely hope to welcome you back to Beverly Batam Hotel on your next visit, with even friendlier service, a more comfortable atmosphere, and an even more enjoyable stay. Thank you again for your trust and compliments, and we look forward to seeing you again on your next visit. We are always ready to welcome you with the best service and comfort. Sincerely, Anggi Marsepto, Rooms Division Manager
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BEN T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The staff was quite welcoming and friendly. I took a large deluxe room. It didn't disappoint.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Mr. Ben T., Thank you for taking the time to share your experience staying at Beverly Hotel Batam. We appreciate your review and are delighted to hear that you had a positive experience with us. We are pleased that you felt the warm and friendly welcome from our staff. Friendly, warm, and helpful service is one of the core values we always instill in our team. Therefore, your compliments on our staff's service are a significant motivator for us to continue providing the best service to all our guests. We are also pleased to hear that the Deluxe room you chose met your expectations. The spacious rooms are designed to provide added comfort to guests, allowing them to relax freely and enjoy their stay even more. It's certainly good news for us that the room did not disappoint you. Once again, we thank you for choosing Beverly Hotel Batam as your accommodation during your stay in Batam. We hope your experience was a wonderful memory, and we look forward to welcoming you back on your next visit with the same or even better service. Sincerely, Angki Marcepto, Rooms Manager, Beverly Hotel Batam
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
This is an old hotel with a classic feel, comfortable, and feels safe for pre-elderly women like me. The service is good, with all the staff friendly and efficient. There was only a slight issue with the AC being positioned directly above my head. Another issue was the elevator being very slow, as only one was working. Hopefully, all the shortcomings can be addressed, as I was actually satisfied with this hotel. Unfortunately, I didn't have time to take any photos.
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3 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr. G*t, Warm greetings from Beverly Batam Hotel. Thank you very much for your review and compliments. We are delighted to hear that you felt comfortable, safe, and enjoyed the classic atmosphere of our hotel. Your compliments on the friendliness and responsiveness of our team will encourage all staff to continue providing the best service. Regarding your suggestions about the air conditioning unit facing directly towards the bed and the information that there is currently only one operational elevator, resulting in longer waiting times, we will discuss these with management for consideration and improvement in the future. Thank you for your interest and understanding. We hope to welcome you back to Beverly Batam Hotel again for an even more comfortable and memorable experience. Sincerely, Angki Marcepto, Rooms Division Manager
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D***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 17 week(s) ago
It's also ok for a staycation at this hotel.
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Accommodation's Reply
25 Feb 2026
Dear Mr./Ms./Mrs. D*Y, From Beverly Batam Hotel, we sincerely thank you for taking the time to write a review and choosing our hotel as your vacation destination. We are delighted to know that you found our hotel to be a suitable and comfortable place to relax. We strive to provide a warm atmosphere, friendly service, and amenities that meet the needs of all guests, whether traveling for business or a short break with family and loved ones. Your smooth holiday is a source of pride and motivation for our entire team to continuously improve the quality of our service. We hope to welcome you back to Beverly Batam Hotel again in the future and provide you with an even more memorable stay. Thank you for your trust. Sincerely, Angki Marcepto, Rooms Division Manager
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good, keep up the service. Keep up the good work.
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. H*y, Greetings from Beverly Batam Hotel. Thank you so much for your kind review and support. We are delighted to know that you rated our service highly and appreciated the efforts of our team. Such comments are a great inspiration to all our staff to maintain the quality of service, cleanliness, and provide a comfortable and memorable stay for all guests. We believe that friendly and professional service is an essential part of a memorable stay, and we are committed to continuously improving those standards. Your appreciation and enthusiasm will drive us to continuously develop new things, pay attention to detail, and ensure that every guest feels welcome and comfortable throughout their stay at our hotel. We hope to continue providing adequate facilities, comfortable rooms, and fast and responsive service so that every visit to Beverly Batam Hotel is a pleasant experience. We hope to welcome you back again in the future and provide an even better, more comfortable, and memorable experience. Thank you for your trust and support in Beverly Batam Hotel. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Manager, Beverly Batam Hotel
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P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 18 week(s) ago
Check-in time is 3 o'clock, the staff is not friendly when asking to check out even though it is still less than 12 o'clock, the room is not soundproof, the bathtub is dirty, the hotel amenities are not as per the description, some have to be requested, overall the room is nice but there are several things that make it uncomfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. P*I, Thank you very much for your review. We apologize for any inconvenience you experienced during your stay at The Beverly Hotel Batam. We are deeply sorry that your experience was unsatisfactory due to several issues such as check-out service, noise in the room, the condition of the bathtub, and limited amenities. This is certainly not the standard of service and comfort we strive to provide to all our guests. Your feedback is very important to us, and our team will take it seriously and make improvements. To better track your experience, we kindly request that you contact us directly at fom@beverly-hotel.com with more complete information. This will ensure that the issues you experienced are resolved promptly and do not recur in the future. We hope that despite some issues, you still enjoyed your room and facilities. Thank you for this honest feedback, which helps us further improve the quality of our service and the guest experience. Sincerely, Angki Marcepto, Rooms Division Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel is highly recommended, the receptionist staff are kind and very friendly, especially thank you to Mbak Cindi and Mas Alfa for giving us a free room upgrade.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*a, Thank you so much for your wonderful review of your stay at Beverly Batam Hotel. We are delighted to hear that you highly recommend our hotel and that you received a warm welcome from the entire team, especially from Cindy and Alpha. We are also glad that the complimentary room upgrade added to your comfort and positive experience during your stay. Providing a pleasant, personalized, and memorable stay for all our guests is our top priority, and your review is proof that our efforts have been appreciated. We will pass on your thanks directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Such positive reviews are a great inspiration for the entire team to continue maintaining our high standards of service and the quality of our facilities. Thank you again for your trust and recommendation. We hope to welcome you back to Beverly Batam Hotel again for an even more special stay in the future. Sincerely, Angie Marcepto, Rooms Division Manager
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