Does favehotel LTC Glodok provide parking?

Yes, favehotel LTC Glodok provides parking. Please confirm details directly with the hotel.

What do past guests say about favehotel LTC Glodok?

favehotel LTC Glodok is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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favehotel LTC Glodok

Name: favehotel LTC Glodok
Address: LTC Glodok Building 8th Floor, Jl. Hayam Wuruk No. 127, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11180, LTC Glodok Building 8th Floor, Jl. Hayam Wuruk No. 127, Jakarta, 11180, Indonesia
Rating: 8.1

Hotels

8.1

/10

Very Good

6,924 reviews

What Guests Say About Their Stay

Staff Friendliness (114)

Distance To City Center (110)

Bedroom (100)

Room Space (93)

B***g

9.4

/ 10

strategic hotel location, clean comfortable rooms, and super friendly service

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I***n

9.4

/ 10

Overall the room is very comfortable, the staff is very friendly, the breakfast is also varied and delicious. I often stay here when I go to Jakarta.

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ANANG T.

10.0

/ 10

The main choice when vacationing and relaxing in the city of Jakarta, strategic location to tourist destinations, many culinary choices, friendly staff. All requests in the application are considered and responded quickly. Thank you fave hotel ltc glodok

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H***n

9.4

/ 10

As usual, front desk staff are always helpful and very friendly. Again, got myself another upgraded room, thanks so much. Special shoutout for Mr. Ougest 👏.

H***n

10.0

/ 10

The front desk staff were very helpful and responsive when checking in and also out. They even upgraded my room without any surcharge. Nice surprise 🙃.

In the Area

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LTC Glodok Building 8th Floor, Jl. Hayam Wuruk No. 127, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11180

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Fave Hotel LTC Glodok Staying at favehotel LTC Glodok is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in favehotel LTC Glodok

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around favehotel LTC Glodok

LTC Glodok Building 8th Floor, Jl. Hayam Wuruk No. 127, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11180

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Discover More About favehotel LTC Glodok

Discover Your Perfect Stay at favehotel LTC Glodok

Welcome to favehotel LTC Glodok, your ideal destination for a comfortable and convenient stay in the vibrant heart of Jakarta. Whether you're visiting for business or leisure, favehotel LTC Glodok offers a welcoming atmosphere and excellent amenities to make your trip memorable. Room rates at favehotel LTC Glodok start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

favehotel LTC Glodok Location

favehotel LTC Glodok is strategically situated in the bustling Glodok area of Jakarta Barat, Indonesia. Located at LTC Glodok Building 8th Floor, Jl. Hayam Wuruk No. 127, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11180, the hotel is approximately 10 kilometers from the city center, offering a convenient base for exploring the capital. Its proximity to major transportation routes makes it easily accessible, with the nearest major highway just a short drive away. The atmosphere surrounding favehotel LTC Glodok is dynamic and commercial, reflecting the energetic spirit of Jakarta. It's an area known for its vibrant markets and business activities, providing guests with a true taste of local life. For those interested in historical sites, the iconic National Monument (Monas) is a notable landmark within reasonable reach.

favehotel LTC Glodok Facilities & Services

Facilities for guests at favehotel LTC Glodok are designed to ensure a pleasant and productive stay. The hotel offers a range of services to cater to every need:

Complimentary Wi-Fi access throughout the hotel.
24-hour front desk assistance for your convenience.
On-site restaurant serving delicious local and international cuisine.
Meeting rooms available for business gatherings and events.
Air-conditioned rooms for a comfortable environment.
Daily housekeeping services to keep your space tidy.
Secure parking facilities for guests traveling by car.
Concierge services to assist with travel arrangements and local information.

While specific operating hours and fees for certain services may vary, guests can expect professional and friendly service at all times.

favehotel LTC Glodok Room Types

A variety of room types are available at favehotel LTC Glodok, ensuring there's a perfect fit for every traveler. The room types of favehotel LTC Glodok include:

Standard Room:
Comfortable and well-appointed rooms, available in smoking and non-smoking options. These rooms typically offer city views.
Deluxe Room:
Offering more space and enhanced amenities, Deluxe Rooms are also available in smoking and non-smoking configurations, with city views. Some Deluxe Rooms may feature a bathtub.
Suite:
For those seeking extra luxury and space, our Suites provide a premium experience. These rooms often include separate living areas and may feature a bathtub.

All rooms are designed to be non-smoking for the comfort of all guests. Please inquire at the front desk for specific room availability and any potential additional fees for specific room features or services.

favehotel LTC Glodok Dining & Restaurants

favehotel LTC Glodok features an on-site restaurant that serves a delightful array of culinary options. Guests can enjoy breakfast, lunch, and dinner in a relaxed setting. The restaurant focuses on providing fresh, flavorful dishes, incorporating both local Indonesian specialties and popular international favorites.

On-site Restaurant:
Offers a diverse menu with estimated prices per person ranging from PHP 300 to PHP 700. Operating hours are typically from 6:00 AM to 10:00 PM daily.

Enjoy a satisfying meal without having to leave the comfort of the hotel.

favehotel LTC Glodok Nearby Attractions and Activities

The Glodok area and its surroundings offer a wealth of attractions and activities for visitors to explore. Here are some popular spots near favehotel LTC Glodok:

National Monument (Monas):
An iconic symbol of Indonesia, offering panoramic views of Jakarta from its observation deck.
Istiqlal Mosque:
The largest mosque in Southeast Asia, a significant religious and architectural landmark.
Jakarta Old Town (Kota Tua):
Explore historical Dutch colonial buildings, museums, and vibrant street art.
Taman Fatahillah:
The central square in Kota Tua, often bustling with street performers and local vendors.
Glodok Market:
Immerse yourself in the bustling atmosphere of one of Jakarta's largest electronics and traditional markets.

If you are looking for other activities around favehotel LTC Glodok, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to favehotel LTC Glodok from the Airport

Getting to favehotel LTC Glodok from Soekarno-Hatta International Airport (CGK) is straightforward, with several transportation options available. The airport transfer service of favehotel LTC Glodok can be arranged for a seamless journey. Here's how to get to favehotel LTC Glodok:

Hotel Private Airport Transfer:
For the most convenient option, you can pre-book a private airport transfer directly through the hotel. Prices typically range from PHP 800 to PHP 1,500, depending on the vehicle type. This service ensures a hassle-free arrival directly to the hotel.
Taxi:
Metered taxis are readily available at the airport. The journey to favehotel LTC Glodok usually takes between 45 minutes to 1.5 hours, depending on traffic conditions. Estimated taxi fare is between PHP 250 to PHP 400.
Ride-hailing Service:
You can also use a ride-hailing service booked via your smartphone. This offers a similar convenience to taxis, with fares often comparable.
Airport Premium Bus:
Several airport bus services operate from CGK to various points in Jakarta. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. This is generally the most budget-friendly option, with bus fares around PHP 50 to PHP 100.

For a stress-free arrival, consider booking airport transfer services or the favehotel LTC Glodok airport transfer in advance.

Summary of Why You Should Choose to Stay at favehotel LTC Glodok

Choosing favehotel LTC Glodok for your Jakarta stay offers numerous advantages, making it a top choice for travelers seeking comfort, convenience, and value.

Prime Location:
Situated in the accessible Glodok area, providing easy access to business districts and local attractions.
Comfortable Accommodations:
A range of well-appointed rooms designed for a restful stay.
Convenient Facilities:
Enjoy essential amenities like Wi-Fi, on-site dining, and helpful concierge services.
Affordable Rates:
Excellent value for money, especially when utilizing special promotions.
Seamless Booking:
Easy Room availability at favehotel LTC Glodok and straightforward booking processes.

Experience the best of Jakarta by Booking favehotel LTC Glodok. For your next trip, consider exploring more options: Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in favehotel LTC Glodok

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

24-hour security
Laundry service
Luggage storage
24-hour Receptionist

Things to Do

Garden
Spa
TV lounge

General

AC
Non-smoking room
Smoking area

Food and Drinks

Connectivity

LAN Internet

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

Sports and Recreations

Billiard

Accommodation Policy & General Information in favehotel LTC Glodok

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at favehotel LTC Glodok	203
Number of floors in favehotel LTC Glodok	3
Another facilities in favehotel LTC Glodok	24-hour room service, Room service, Safety deposit box, WiFi in public area, 24-hour security

Frequently asked question in favehotel LTC Glodok

What are available facilities at favehotel LTC Glodok?

There are top facilites at favehotel LTC Glodok such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at favehotel LTC Glodok?

The standard check-in time at favehotel LTC Glodok is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of favehotel LTC Glodok?

favehotel LTC Glodok is a 2.0-star hotel.

How many floors does favehotel LTC Glodok have?

favehotel LTC Glodok has 3 floors.

How many rooms are available at favehotel LTC Glodok?

favehotel LTC Glodok has 203 rooms in total.

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More Reviews from Other Guests in favehotel LTC Glodok

Overall Ratings & Reviews favehotel LTC Glodok

Traveloka (6,583)

Other sources (341)

8.2

Very Good

From 6,583 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.3

Service and Facilites

8.3

People often mention about favehotel LTC Glodok

All

Staff Friendliness (78)

Bedroom (77)

Distance to City Center (68)

Ambiance (68)

Bathroom (67)

Room Space (64)

Accessibility (58)

Hotel Area (55)

Check-in/out Time (52)

Wifi (51)

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Traveler Reviews favehotel LTC Glodok

Number of reviews per page

Customer reviews

D***I

Business

9.4

/10

Reviewed 3 week(s) ago

The staff was very friendly, and the room was small, but it was enough for two people to rest. I will definitely stay at Fave again.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to review and rate your stay at Favehotel LTC Glodok. We are delighted to know that the friendliness of our staff made a positive impression throughout your stay. We appreciate your comments regarding the comfort of the room, which was sufficient for a comfortable rest for two. What makes us happiest is that you plan to stay at Favehotel LTC Glodok again in the future. The trust and loyalty of guests like you is the greatest driving force for us to continue improving the quality of service and comfort we provide. Thank you for your support and appreciation. We hope to welcome you again and provide you with a similarly memorable stay experience in the future. Sincerely, Andy R - General Manager

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Yusva M.

7.8

/10

Reviewed 6 week(s) ago

There are cockroaches in the room, the white rice smells a bit

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Accommodation's Reply

05 Jun 2026

Dear Ms. Yuswa M., Thank you for taking the time to provide a review and feedback regarding your stay. We apologize for the inconvenience you experienced, particularly the cockroaches found in your room and the unsatisfactory quality of the white rice. We understand that these may have diminished your comfort during your stay and dining experience. We have forwarded your feedback to our housekeeping, pest control, and kitchen teams for immediate assessment and action. We are committed to maintaining the cleanliness of our rooms and the quality of the food we serve to always meet the expectations of our guests. Thank you for your valuable attention and feedback. We sincerely hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Andy R - General Manager

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K***a

Business

10.0

/10

Reviewed 7 week(s) ago

The hotel staff are very friendly and helpful.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to write a review and rate your stay with us. We are delighted to hear that you were satisfied with the service our team provided. Your comments about the friendliness and responsiveness of our hotel staff in assisting with all guest needs mean a great deal to us. Positive reviews like yours are an encouragement to our entire team to provide the best service and create memorable guest experiences. Thank you for your trust in us. We hope to welcome you back on your next stay and provide you with the same excellent experience, or perhaps even better! Sincerely, Andy R - General Manager

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D***d

Leisure

9.7

/10

Reviewed 15 week(s) ago

There was good hotel service and a good attitude.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you very much for taking the time to share your feedback and for awarding us such an excellent rating. We are delighted to hear that you enjoyed your stay and appreciated the service provided by our team. Your kind words regarding our staff's positive attitude and hospitality are truly encouraging and will be shared with the entire team. Providing warm, friendly, and attentive service is our priority, and it is rewarding to know that we were able to make your stay enjoyable and memorable. Thank you once again for your valuable feedback. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Andi R - General Manager

S***a

Business

10.0

/10

Reviewed 17 week(s) ago

Very impressive, friendly staff service, and delicious food.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to write a review and rate your stay with us. We are delighted to hear that you enjoyed your stay. Your compliments regarding the friendly service of our staff and the quality of our food are deeply appreciated by our entire team. Friendly service and a satisfying dining experience are always our top priority, and we are proud to have provided you with a memorable experience. Thank you for your trust and support. We hope to welcome you back on your next stay and provide you with a similarly impressive experience. Sincerely, Andy R - General Manager

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C***n

Business

9.4

/10

Reviewed 18 week(s) ago

Good hotel at 8th floor of LTC Glodok. Room space is quite big.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent business stay with us. We are delighted to know that you enjoyed your stay and found our hotel to be a good choice during your visit. It is especially pleasing to hear that you appreciated the spacious room and our location within LTC Glodok. Your positive comments are greatly appreciated and serve as encouragement for our team to continue providing comfortable accommodations and excellent service to all our guests. Thank you once again for your kind review and high rating. We look forward to welcoming you back on your next visit. Warm regards, Andi R - General Manager

TRI P. H.

Staycation

10.0

/10

Reviewed 18 week(s) ago

I've stayed here twice. It never disappoints.

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1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Ms. Tree P.H., Thank you for taking the time to write a review and give us such an excellent rating for your stay. We are delighted to learn that this was your second stay and that our hotel continued to meet your expectations. Your simple yet meaningful compliment, "I've stayed here twice now and have never been disappointed," is a great inspiration to our entire team to maintain the quality of service and comfort for all our guests. Your continued trust in us is invaluable. We hope to remain your choice of accommodation every time you visit Jakarta. Thank you for your support and trust. We look forward to welcoming you back again in the future. Sincerely, Andy R - General Manager

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N***r

Transit

9.1

/10

Reviewed 18 week(s) ago

The hotel is in accordance with its class, because it is on the 8th floor, access to the 1st floor must be outside the hotel area.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to review and rate your stay so positively. We are delighted to hear that our hotel met your expectations in terms of level and amenities. We appreciate your feedback regarding access to the first floor from the hotel premises. We understand that access to the lower floors requires guests to exit the hotel area first, as the hotel is located on the 8th floor of the LTC Glodok building. We greatly appreciate this feedback, which we use in our evaluation process to improve guest comfort and provide clearer information before and during their stay. Thank you for your trust in us. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Andy R - General Manager

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b***u

Transit

5.7

/10

Reviewed 22 week(s) ago

There is no hot water, and the room is small for 3 people for 1 million rupiah. No hairdryer provided.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide a review and feedback regarding your stay. We apologize for any inconvenience you experienced, particularly regarding the hot water during your stay. This feedback is invaluable and has been forwarded to the relevant team for investigation and follow-up to ensure all guests enjoy the utmost comfort. Regarding room size, please note that the room you booked is designed for two people. For the comfort of three guests, we recommend booking a Deluxe room with an extra bed or booking two separate rooms to maximize space during your stay. As for room rates, prices vary depending on demand and occupancy levels at any given time, especially during peak seasons. To obtain more competitive pricing, we recommend booking well in advance of your arrival date. Additionally, please note that hair dryers are available upon request at the reception desk in most rooms, while Deluxe rooms have them provided directly in the room. Thank you again for your feedback. We look forward to welcoming you back in the future and providing you with an even better stay experience. Sincerely, Andy R - General Manager

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Verified Traveler

Staycation

8.5

/10

Reviewed 24 week(s) ago

Wonderful, great, nice, friendly staff, can request a view, delicious breakfast. Enjoyable

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1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for choosing to stay with us. We are delighted to hear that you had an enjoyable experience and appreciated our friendly staff, delicious breakfast, and the room view that we were able to arrange for you. It is truly rewarding to know that your stay was memorable and met your expectations. Your kind words, such as "wonderful," "great," and "nice," are greatly appreciated and serve as encouragement for our team to continue providing exceptional hospitality and personalized service to all our guests. Thank you once again for your positive review. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Andi R - General Manager

ANANG T.

Leisure

10.0

/10

Reviewed 24 week(s) ago

Just to share my experience, rooms at Fave Hotel LTC Glodok during the New Year 2025 are in high demand, so if you don't book early during check-in, you won't be able to extend your stay because the rooms are fully booked. Forced to move hotels, I realized my personal mistake was beyond my expectations even though I've been staying here for years when vacationing in Jakarta.... Always be successful Fave Hotel🙏

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1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Mr. Anang, Thank you so much for your wonderful review and for your trust in choosing Favehotel LTC Glodok as your preferred accommodation for many years when visiting Jakarta. We greatly appreciate your willingness to share your experience regarding the high occupancy rate during the New Year holiday. We regret that we were unable to fulfill your request to extend your stay at this hotel due to all rooms being fully booked. We understand the inconvenience caused by having to change hotels, even though it was due to the high demand for rooms during that time. However, we are delighted to know that you still have your understanding and support. Your loyalty and appreciation are a great inspiration to the entire team to continue providing the best service. Thank you for your well wishes and hopes. We wish you good health and continued success. We hope to welcome you back to Favehotel LTC Glodok on your next visit. Sincerely, Andy R - General Manager

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N***r

Leisure

8.8

/10

Reviewed 24 week(s) ago

It's amazing and if I go to Jakarta again, I want to stay there again.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and gave us such a positive rating. Your comment, "It was fantastic, and I will definitely stay here again if I am in Jakarta again," means a great deal to our entire team. Knowing that you wish to return to stay with us again when you visit Jakarta is the greatest honor for us. It motivates us to continue striving to provide the best service and experience for all our guests. Thank you for your trust in us. We hope to welcome you back on your next visit. Sincerely, Andy R - General Manager

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G***e

Business

8.5

/10

Reviewed 26 week(s) ago

Worth the price. Big room compared to others with the same price

1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that you found your stay to be worth the price and that you appreciated the spaciousness of our rooms. Providing comfortable accommodations and excellent value for money is one of our key priorities, and it is rewarding to hear that we met your expectations. Your kind comments encourage us to continue delivering quality service and a pleasant experience for all our guests, especially business travelers seeking comfort and convenience. Thank you once again for your review. We look forward to welcoming you back on your next visit. Warm regards, Andi R - General Manager

S***n

8.5

/10

Reviewed 31 week(s) ago

Clean hotel and friendly service

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Accommodation's Reply

24 Nov 2025

Dear Valued Guest, Thank you for choosing to stay with us and for your positive review. We are very glad that you were satisfied with our hotel's cleanliness and the friendly service from our team. We look forward to welcoming you back to favehotel ltc glodok for your next stay. Best regards, Andy R. - General Manager

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Y***i

Transit

8.5

/10

Reviewed 31 week(s) ago

A comfortable, clean place. Easy access to everything, especially for those looking for affordable engineering supplies.

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1 people find it helpful

Accommodation's Reply

24 Nov 2025

Dear Valued Guest, Thank you for choosing to stay with us and for your positive review. We are very glad that you felt comfortable with the cleanliness of our room and the location of our hotel, which is convenient for traveling to various places, especially for those who want to buy engineering equipment. We hope that this impressive experience will bring you back to stay at favehotel ltc glodok again on your next visit. We are always ready to provide the best service. Best regards, Andy R. - General Manager

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Kristianus P. M.

9.7

/10

Reviewed 32 week(s) ago

Sometimes the hot water works, sometimes it doesn't. But overall it's good.

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Accommodation's Reply

07 Nov 2025

Dear Mr. Christianus P.M., Thank you for taking the time to write a review and positive rating. We appreciate your feedback regarding the issue of the hot water not working properly at times. We have escalated this matter to our technical team for immediate investigation and repair to prevent the issue from reoccurring. We are pleased to hear that you had a comfortable stay overall. We look forward to welcoming you back for an even better experience on your next visit. Best regards, Andy R. - General Manager

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T***i

Transit

9.7

/10

Reviewed 34 week(s) ago

Comfortable and customized accommodation

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for choosing Favehotel LTC Glodok and for taking the time to write a positive review. We are so glad that you felt comfortable at our hotel and that our accommodations met your needs. We look forward to welcoming you back for another memorable experience. Best regards, Andy R. General Manager

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E***a

Leisure

8.2

/10

Reviewed 35 week(s) ago

I stayed for 2 nights and took 2 rooms. In one of the rooms I couldn't access the phone, it was inactive and I had contacted the hotel but the phone was still off and couldn't be used. There were lots of small insects in my room. The staff were friendly and made me feel at home. Many foreigners stayed. We could find food at the food court on the 2nd floor, there were many variations. That was one of the things that made it comfortable.

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Accommodation's Reply

23 Oct 2025

Welcome to Favehotel LTC Glodok and thank you for your time. We sincerely apologize for the inconvenience caused by the telephone connection issue and the insect infestation in your room. We have forwarded your feedback to the relevant department and will immediately review and make improvements, striving to provide you with better service. We are also pleased that you were satisfied with the warmth and friendliness of our staff and our convenient location near the dining area. We look forward to providing you with a better experience in the future. Thank you! General Manager Andi R.

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Puspita C.

Leisure

6.8

/10

Reviewed 35 week(s) ago

I checked in at check-in time, from the beginning of check-in the condition was already not convincing because the FO officer was still asking his colleague about the availability of the room even though I had made a reservation quite a long time ago, finally I checked in and when I opened the room it turned out there was another guest in the room, it was a shock of course, when I complained, the response was "oh there's a guest?" Well, the officer who gave me the key wasn't me taking it myself, as a result I had to repeat the check-in process again, but since there had been a previous incident, it felt less secure when there was the sound of the room being opened with the key. In the room the plug location was also funny because it was behind the pillow with a screw sticking out as a hook to open it, wouldn't it be dangerous if it hit the guest's head? Unfortunately I didn't have time to take a picture. Is that really the standard?

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Accommodation's Reply

16 Oct 2025

Dear Ms. Puspita C., Thank you for taking the time to share your feedback regarding your stay at our hotel. We apologize for the inconvenience you experienced during check-in and for the condition of the room, which did not meet your expectations. This does not reflect the service standards we are committed to. We have passed your comments regarding the room security system and the location of the power outlets to the relevant team for immediate follow-up action to prevent such incidents from occurring again in the future. We sincerely appreciate your interest and feedback, which will serve as a driving force for us to continue improving the quality of our services. We look forward to welcoming you back for an even better stay experience in the future. Sincerely, Andy R. General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 37 week(s) ago

It's really comfortable to stay here, easy access to everywhere, lots of shops and definitely safe, definitely recommended

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1 people find it helpful

Accommodation's Reply

06 Oct 2025

Dear Valued Guest, Thank you for your excellent review and recommendation. We are delighted to hear that the hotel's location, comfort, and sense of security provided a pleasant stay for you. We hope to welcome you back soon with our best service. Sincerely, Andi R - General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.