Grand Kanaya Hotel

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8.1
/10
Very Good
3,342 reviews

What Guests Say About Their Stay

S***o

10.0
/ 10
The hotel is very clean and comfortable, plus the hotel staff is very friendly. The best.
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ZUHRI H.

10.0
/ 10
The hotel staff is very friendly, the room is clean and the service is also good. The breakfast is varied with a variety of menu choices and tastes good.
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Muhammad I. n.

8.5
/ 10
Good, location is easy to reach, in front there is also Blue Bird, breakfast food is a lot of variety, staff is friendly.
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Dewi N.

8.5
/ 10
The place is strategic. breakfast plenty of variety. just be comfortable
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Marini

9.7
/ 10
Very pleasant stay at this hotel, clean, comfortable and safe for sure. Want to go anywhere too close.
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In the Area
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Jl. Darrussalam No.12, Sei Sikambing D, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Kanaya Hotel is a hotel is located at Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Kanaya Hotel

Jl. Darrussalam No.12, Sei Sikambing D, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119
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Lobby Grand Kanaya Hotel
Lobby 2 Grand Kanaya Hotel

Discover More About Grand Kanaya Hotel

Welcome to the Grand Kanaya Hotel, your premier destination for an unforgettable stay in the vibrant heart of Sumatra Utara, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're visiting for business or leisure, the Grand Kanaya Hotel is designed to be your home away from home. Room rates at Grand Kanaya Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Kanaya Hotel Location

Nestled in the bustling city of Medan, North Sumatra, the Grand Kanaya Hotel is strategically situated in the central business district, offering unparalleled access to the city's key attractions and commercial hubs. Located at Jl. Darussalam No. 12, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119, our hotel is approximately a 45-minute drive from Kualanamu International Airport (KNO), making it a convenient choice for travelers. The hotel's prime location places you within easy reach of vibrant local markets, shopping centers, and cultural landmarks, all contributing to the dynamic atmosphere of Medan. It's an ideal base for exploring the rich heritage and modern pulse of North Sumatra.

Grand Kanaya Hotel Facilities & Services

Facilities for guests at Grand Kanaya Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. Complimentary for guests.
  • Meeting & Banquet Facilities: Host your corporate events or social gatherings in our versatile meeting rooms and grand ballroom, equipped with state-of-the-art audiovisual technology. Various packages are available, starting from PHP 1,500 per person.
  • Business Center: For our business travelers, a fully equipped business center is available to assist with your professional needs, including printing, copying, and secretarial services. Charges apply based on usage.
  • Complimentary Wi-Fi: Stay connected with free high-speed Wi-Fi access throughout the hotel premises.
  • 24-Hour Front Desk: Our friendly and efficient front desk team is available around the clock to assist you with check-in, check-out, and any other inquiries.
  • Concierge Services: Let our knowledgeable concierge help you plan your itinerary, book tours, or arrange transportation.
  • On-site Parking: We offer ample free parking space for guests who are traveling by car.
  • Room Service: Enjoy a selection of dishes from our extensive menu delivered directly to your room, available from 6:00 AM to 11:00 PM.
  • Laundry & Dry Cleaning: Keep your wardrobe fresh with our convenient laundry and dry cleaning services. Charges apply.

Grand Kanaya Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Grand Kanaya Hotel. Each room is designed to provide a relaxing sanctuary for our guests.

  • Superior Room: Offering a comfortable space with either a King or Twin bed configuration. Available with City View. Non-smoking rooms are standard.
  • Deluxe Room: A more spacious option, featuring enhanced amenities and a choice of King or Twin beds. Available with City View. Non-smoking rooms are standard. Some Deluxe rooms may feature a bathtub.
  • Executive Suite: Our Executive Suites provide a luxurious experience with separate living and sleeping areas, ideal for extended stays or those seeking extra space. Available with City View. Non-smoking rooms are standard. These suites typically include a bathtub.
  • Family Suite: Designed for families traveling together, these suites offer ample space and comfortable bedding arrangements to accommodate multiple guests. Available with City View. Non-smoking rooms are standard. Some Family Suites may feature a bathtub.

All rooms are equipped with air conditioning, a flat-screen TV, a minibar, and an en-suite bathroom. Please inquire at the front desk for specific room availability and any potential additional fees for specific amenities or services.

Grand Kanaya Hotel Dining & Restaurants

Savor a delightful culinary journey at the Grand Kanaya Hotel, where our dining venues offer a variety of flavors to please every palate. From local Indonesian specialties to international favorites, our restaurants promise a memorable gastronomic experience.

  • The Coffee Shop: Our all-day dining restaurant offers a diverse buffet breakfast, lunch, and dinner, featuring a wide array of local and international dishes. Breakfast buffet is available from 6:00 AM to 10:00 AM, priced at approximately PHP 350 per person. Lunch and dinner à la carte menus are available from 11:00 AM to 10:00 PM.
  • The Lounge Bar: Relax and unwind at our elegant lounge bar, serving a selection of refreshing beverages, cocktails, and light snacks. Open daily from 10:00 AM to 11:00 PM. Drinks start from PHP 150.

We are committed to providing delicious food and excellent service in a welcoming atmosphere.

Grand Kanaya Hotel Nearby Attractions and Activities

The Grand Kanaya Hotel is ideally situated to explore the vibrant city of Medan and its surrounding attractions. Immerse yourself in the local culture, history, and natural beauty that North Sumatra has to offer.

  • Maimun Palace: A magnificent palace showcasing the rich Malay heritage and architectural style of the Sultanate of Deli.
  • Great Mosque of Medan (Masjid Raya Medan): An iconic landmark of Medan, known for its stunning architecture and historical significance.
  • Tjong A Fie Mansion: A beautifully preserved historical mansion offering a glimpse into the life of a prominent Chinese businessman in Medan.
  • Asam Kumbang Crocodile Farm: One of the largest crocodile farms in Southeast Asia, a fascinating place to observe these ancient reptiles.
  • Lake Toba: While a bit further afield, this is the largest volcanic lake in the world and a must-visit for its breathtaking scenery and Batak culture. It's a popular day trip or overnight excursion from Medan.

If you are looking for other activities around Grand Kanaya Hotel, check out the best deals on Traveloka: Recommended activities in Medan!

How to Get to Grand Kanaya Hotel from the Airport

Getting to the Grand Kanaya Hotel from Kualanamu International Airport (KNO) is convenient, with several transportation options available to suit your needs and budget. We aim to make your arrival as smooth as possible, whether you prefer a direct transfer or a more local experience.

  • Hotel Private Airport Transfer: For the utmost convenience and comfort, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist you with your luggage directly to the hotel. This service can be arranged in advance through our concierge. Estimated cost: PHP 800 - PHP 1,200.
  • Taxi: Metered taxis are readily available at the airport's designated taxi stands. The journey to the hotel typically takes around 45 minutes, depending on traffic conditions. Estimated cost: PHP 250 - PHP 400.
  • Ride-hailing Service: You can also book a ride-hailing service through your preferred app upon arrival at the airport. Designated pick-up points are available. Estimated cost: PHP 200 - PHP 350.
  • Airport Bus: Several airport bus services operate from Kualanamu International Airport to various points in Medan. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. Estimated cost: PHP 50 - PHP 100 for the bus.

We recommend pre-booking airport transfer services for a hassle-free journey. For specific inquiries about the Grand Kanaya Hotel airport transfer, please contact our front desk.

Summary of Why You Should Choose to Stay at Grand Kanaya Hotel

Choosing the Grand Kanaya Hotel means opting for a superior travel experience in Sumatra Utara. Our commitment to guest satisfaction, combined with our excellent facilities and prime location, makes us the ideal choice for your next trip.

  • Prime Location: Situated in the heart of Medan, offering easy access to business districts, shopping, and cultural attractions.
  • Comfortable Accommodations: A variety of well-appointed rooms and suites designed for relaxation and productivity. Check Room availability at Grand Kanaya Hotel for your preferred dates.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and business amenities.
  • Exceptional Service: Our dedicated staff is committed to providing warm hospitality and efficient service.
  • Convenient Access: Easy transportation options from the airport and to local destinations.
  • Value for Money: Competitive rates and special offers, especially when booking through Traveloka.

Experience the best of Medan by Booking Grand Kanaya Hotel today. For the best rates and seamless booking, visit Traveloka.

Book budget hotels in Sumatra Utara and discover incredible deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Kanaya Hotel

Entertainment Facility Grand Kanaya Hotel
Entertainment Facility
Functional Hall Grand Kanaya Hotel
Functional Hall
Common Space Grand Kanaya Hotel
Common Space
Lobby Grand Kanaya Hotel
Lobby
Accommodation Services Grand Kanaya Hotel
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Cafe
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Parking with surcharge
  • Car rental
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Grand Kanaya Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Kanaya Hotel
220
Number of floors in Grand Kanaya Hotel
7
Another facilities in Grand Kanaya Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Late check-out, Breakfast restaurant

Frequently asked question in Grand Kanaya Hotel

What are available facilities at Grand Kanaya Hotel?
There are top facilites at Grand Kanaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Kanaya Hotel?
The standard check-in time at Grand Kanaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Kanaya Hotel provide breakfast?
Yes, Grand Kanaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Kanaya Hotel?
Grand Kanaya Hotel is a 4.0-star hotel.
How many floors does Grand Kanaya Hotel have?
Grand Kanaya Hotel has 7 floors.
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More Reviews from Other Guests in Grand Kanaya Hotel

Overall Ratings & Reviews Grand Kanaya Hotel

Traveloka (3,336)
Other sources (6)
8.2
Very Good
From 3,336 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Grand Kanaya Hotel
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Ambiance (69)
Bedroom (68)
Distance to City Center (61)
Bathroom (61)
Staff Friendliness (58)
Accessibility (54)
Taste (54)
Room Space (50)
Hotel Area (48)
Variety (48)
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Traveler Reviews Grand Kanaya Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 day(s) ago
The hot water is very problematic, the plunger in the toilet needs to be fixed.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It's a great place to stay in the city center. It's close to the mall plaza.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
Last New Year's, we stayed here and were quite satisfied. But now, it's very disappointing. We stayed here because my child wanted to swim. When we arrived, the pool was dirty and full of moss. I asked the receptionist and they said it was being treated and would be ready to use tomorrow morning. The next morning, after breakfast, I checked again and the pool was still full of moss. In the end, we didn't swim. While having breakfast at the restaurant, a small cockroach was walking around on our table. Unbelievable.
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D***u
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
While staying here, I had to change rooms three times. I was moved from the first room because the bathroom light was broken. In the second room, there was no telephone, no towel hanger. I tripped over peeling vinyl flooring. In the third room, the hot water was off, the AC wasn't cooling, and I fell because I slipped on a loose barrier between the ceramic floor and the vinyl flooring. Finally, I decided to check out that night. As of this writing, the hotel hasn't contacted me as informed at check-out. But I consider it my unlucky day. By the way, I was offered a room upgrade when I was about to check out, but I declined because I was afraid I'd get another dud. Also, pay attention to the completeness of the room's amenities. I also managed to borrow an iron, and the condition of the iron was terrible. The iron's main cord protector was exposed, so the main cord was clearly peeled and risky to use. I don't mean to badmouth this hotel, but I hope this can provide input and improvements for the future.
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The distance to the city center is very close, and the environment around the hotel is very clean and comfortable.
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The room we were in was dark, the atmosphere felt strange.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Please add more soap to the bathroom, it's too little. Improve the taste of the food.
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H***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The Wi-Fi didn't work at all in the room. I've complained repeatedly to the receptionist, but there's been no response. The AC in the room wasn't cold enough. Other than that, it was fine.
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Meilinarti
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good place to stay and transit.
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TAUFIK
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is old but there is no doubt about its cleanliness and the friendliness of the hotel staff is quite good as well as a large car parking area.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Hot room, not as ordered. Booked a twin, but got a double.
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Sarah p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The swimming pool is nice, compared to hotels in its class... it's very good.
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1 people find it helpful
Rony M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great location close to the action, varied food, clean and comfortable rooms.
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T***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Overall okay, only the bathroom is bad.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is nice and the service is friendly.
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1 people find it helpful
ind m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Ok for staycation.. close to urban area
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2 people find it helpful
z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff is very friendly, the facilities are excellent, the rooms are clean.
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is very clean and comfortable, plus the hotel staff is very friendly. The best.
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N***l
icon-origin-TRAVELOKA
8.6
/10
Reviewed 12 week(s) ago
Please pay attention to the cleanliness of the room and toilet again.
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1 people find it helpful
E***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The service, from the security guard, receptionist, and staff, was excellent and friendly. The breakfast was quite tasty. The room we got had a lot of problems. The AC wasn't cooling, and the room leaked, likely from the room above. We complained, but the staff didn't take any action. The Wi-Fi was a bit slow, and the toilet seemed clogged, so when we used it, there was a puddle of water that didn't drain immediately.
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2 people find it helpful
Number of reviews per page
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40

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Exterior 4 Grand Kanaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.