How many rooms are available at Harmoni Suites Hotel?

Harmoni Suites Hotel has 144 rooms in total.

Does Harmoni Suites Hotel provide parking?

Yes, Harmoni Suites Hotel provides parking. Please confirm details directly with the hotel.

Does Harmoni Suites Hotel have a swimming pool?

Yes, a swimming pool is available at Harmoni Suites Hotel.

Does Harmoni Suites Hotel provide airport transfer?

Yes, Harmoni Suites Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Harmoni Suites Hotel?

Harmoni Suites Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Harmoni Suites Hotel

Name: Harmoni Suites Hotel
Address: Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432, Jalan Imam Bonjol 1 Nagoya Batam, Kepulauan Riau, 29432, Indonesia
Rating: 8.6

Hotels

8.6

/10

Very Good

1,319 reviews

What Guests Say About Their Stay

Room Space (49)

Bedroom (47)

Staff Friendliness (46)

Hotel Area (46)

P***o

10.0

/ 10

Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.

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M***a

10.0

/ 10

My family and I stayed at the Harmoni Suite Hotel for 4 nights for the first time. We were very satisfied from check-in to checkout. The breakfast was delicious, the service was friendly, the staff were very welcoming, and the hotel had a comfortable and peaceful atmosphere. The Harmoni Suite Hotel is the best. We will definitely stay here again.

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D***A

10.0

/ 10

HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.

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D***A

10.0

/ 10

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D***A

10.0

/ 10

Harmoni suites hotel is the most favorite hotel and has become a subscription every time I want to stay and have activities in Batam City. The employees are friendly, the hotel atmosphere and the rooms are also very good accompanied by very complete facilities, environmental access is also very easy in finding food and other goods. The best hotel in Batam City with very satisfying facilities and services

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In the Area

See Map

Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Harmoni Apartment Harmoni Suites Hotel is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Harmoni Suites Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Harmoni Suites Hotel

Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

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Discover More About Harmoni Suites Hotel

Discover Your Perfect Getaway at Harmoni Suites Hotel

Welcome to Harmoni Suites Hotel, your premier destination for an unforgettable stay in the beautiful Kepulauan Riau region of Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Harmoni Suites Hotel is designed to be your home away from home, providing a tranquil retreat amidst the vibrant surroundings. Room rates at Harmoni Suites Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Harmoni Suites Hotel Location

Harmoni Suites Hotel is strategically situated in the heart of Batam, specifically in the Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432 area. This prime location places you just a short distance from the city center, making it incredibly convenient to explore all that Batam has to offer. For those arriving by air, the hotel is easily accessible from the nearest major transit hub, ensuring a smooth journey to your accommodation. The atmosphere surrounding Harmoni Suites Hotel is one of relaxed sophistication, offering a peaceful sanctuary away from the hustle and bustle, yet remaining close enough to key areas of interest. Guests will find themselves within easy reach of vibrant local markets and popular dining spots, perfect for experiencing the authentic flavors of Kepulauan Riau.

Harmoni Suites Hotel Facilities & Services

Facilities for guests at Harmoni Suites Hotel are thoughtfully curated to enhance your stay and cater to every need. We are dedicated to providing a seamless and enjoyable experience for all our visitors.

Swimming Pool:
Take a refreshing dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM. Complimentary access for guests.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our serene spa. Operating hours are from 10:00 AM to 8:00 PM, with services priced starting from PHP 1,500.
Children's Play Area:
Little ones will delight in our dedicated play area, ensuring fun and safety for our younger guests. Open from 9:00 AM to 6:00 PM, complimentary access.
Business Center:
For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM. Printing and copying services are available at a nominal fee.
Free Parking:
We offer complimentary on-site parking for guests who prefer to drive.
Wi-Fi Access:
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.

Harmoni Suites Hotel Room Types

Discover a range of comfortable and well-appointed accommodations designed to suit every traveler's needs. The room types of Harmoni Suites Hotel offer a variety of options, ensuring a perfect fit for your stay.

Deluxe Room:
These elegantly furnished rooms offer a comfortable retreat, available with either a City View or Garden View. Non-smoking rooms are standard.
Executive Suite:
Experience enhanced space and luxury in our Executive Suites, featuring a separate living area and a City View. Some suites include a bathtub for added relaxation.
Family Suite:
Ideal for families or groups, our spacious Family Suites provide ample room to relax and unwind, often featuring multiple sleeping arrangements and a Garden View. Bathtubs are available in select Family Suites.
Harmoni Suite:
Our premier suite offers the ultimate in comfort and style, boasting panoramic City Views and luxurious amenities, including a private bathtub.

We do not currently offer pet-friendly rooms.

Harmoni Suites Hotel Dining & Restaurants

Savor a delightful culinary journey at Harmoni Suites Hotel, where our dining options are crafted to please every palate.

The Harmony Cafe:
Our all-day dining restaurant offers a diverse menu of international and local Indonesian cuisine. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for a full meal is around PHP 800.
The Sunset Lounge:
Unwind with a refreshing drink and light snacks at our cozy lounge, open from 4:00 PM to 11:00 PM. Perfect for evening relaxation.

Harmoni Suites Hotel Nearby Attractions and Activities

Batam offers a wealth of attractions and activities for every type of traveler, and Harmoni Suites Hotel is your ideal base to explore them.

Barelang Bridge:
An iconic series of bridges connecting Batam Island to its neighboring islands, offering stunning views and photo opportunities.
Maha Vihara Duta Maitreya Temple:
A magnificent Buddhist temple, one of the largest in Southeast Asia, known for its serene atmosphere and impressive statues.
Ranoh Island:
A popular destination for water sports and relaxation, offering beautiful beaches and clear waters.
Grand Batam Mall:
A modern shopping destination featuring a wide array of local and international brands, dining options, and entertainment.
Ocarina Park:
A family-friendly amusement park with various attractions and activities, perfect for a day of fun.

If you are looking for other activities around Harmoni Suites Hotel, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Harmoni Suites Hotel from the Airport

Navigating your way to Harmoni Suites Hotel is straightforward, with several convenient options available. The airport transfer service of Harmoni Suites Hotel is designed for your comfort and ease. Here's how to get to Harmoni Suites Hotel from the airport:

Hotel Private Airport Transfer:
For the most seamless experience, we offer a private airport transfer service. Please arrange this in advance with our concierge. The estimated cost is around PHP 1,000 to PHP 1,500, depending on the vehicle type. You can also book airport transfer services directly through Traveloka.
Taxi:
Metered taxis are readily available at the airport. The journey to Harmoni Suites Hotel typically takes about 30-45 minutes, with fares ranging from PHP 300 to PHP 500, depending on traffic.
Ride-hailing Service:
You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a convenient and cost-effective option, with prices similar to metered taxis.

Summary of Why You Should Choose to Stay at Harmoni Suites Hotel

Choosing Harmoni Suites Hotel means opting for a memorable and comfortable experience in Kepulauan Riau. We offer a perfect blend of excellent facilities, a prime location, and warm hospitality.

Prime Location:
Conveniently situated to explore Batam's attractions and business districts.
Comfortable Accommodations:
A variety of well-appointed room types to suit your needs.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and dining options.
Exceptional Service:
Our dedicated staff are committed to making your stay enjoyable.
Value for Money:
Competitive rates and special offers, especially for new users on Traveloka.

Discover the best Room availability at Harmoni Suites Hotel and start planning your trip. For seamless Booking Harmoni Suites Hotel, we recommend using Traveloka.

Explore more options and book your perfect stay:

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All facilities in Harmoni Suites Hotel

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Cafe
Dietary menu

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
DVD player
Hairdryer
In-room safe
Kitchenette
Microwave
Refrigerator
Shower
TV

Things to Do

Fitness center
Garden
Indoor pool
Massage
Pool cabanas
Sauna
Spa
Sun loungers
TV lounge

Hotel Services

Bellhop
Money changer
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper

Business Facilities

Business center
Business facilities
Conference hostess
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

General

AC
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Transportation

Airport transfer
Area shuttle with surcharge
Bicycle rental
Bicycle storage
Car rental
Secure parking

Nearby Facilities

ATM/Banking
Grocery
Hair salon
Laundry
Shops
Supermarket

Sports and Recreations

Billiard
Mini golf
Table tennis

Connectivity

Internet point
LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accessibilty

Accessibility equipment

Accommodation Policy & General Information in Harmoni Suites Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Harmoni Suites Hotel	144
Number of floors in Harmoni Suites Hotel	8
Another facilities in Harmoni Suites Hotel	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Harmoni Suites Hotel

What are available facilities at Harmoni Suites Hotel?

There are top facilites at Harmoni Suites Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Harmoni Suites Hotel?

The standard check-in time at Harmoni Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Harmoni Suites Hotel provide breakfast?

Yes, Harmoni Suites Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Harmoni Suites Hotel?

Harmoni Suites Hotel is a 4.0-star hotel.

How many floors does Harmoni Suites Hotel have?

Harmoni Suites Hotel has 8 floors.

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More Reviews from Other Guests in Harmoni Suites Hotel

Overall Ratings & Reviews Harmoni Suites Hotel

Traveloka (984)

Other sources (335)

8.8

Very Good

From 984 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Harmoni Suites Hotel

All

Ambiance (36)

Room Space (35)

Bedroom (35)

Surroundings (34)

Distance to City Center (33)

Accessibility (33)

Hotel Area (32)

Staff Friendliness (31)

Bathroom (31)

Family Friendly (30)

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Traveler Reviews Harmoni Suites Hotel

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Customer reviews

P***o

10.0

/10

Reviewed 2 week(s) ago

Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Harmony Suites Hotel extends its deepest respects and gratitude for your positive review of your stay. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, the cleanliness of your room, and the comprehensive amenities during your stay. Providing a comfortable, home-like experience is one of our top priorities for all our guests. We especially appreciate your appreciation of our front desk team's service. We strive to provide warm, friendly, and helpful service to ensure every guest feels welcome from arrival to departure. Your positive review and support are a great inspiration to our entire team as we continue to provide the best possible service and guest experience. Thank you again for your trust in Harmony Suites Hotel. We look forward to welcoming you back for another memorable and impressive stay in the future. Sincerely, Miko, Front Desk Manager

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Epiones

10.0

/10

Reviewed 3 week(s) ago

The room is neat, clean and the air is fresh. The breakfast is delicious and varied. The AC in the room is very cool.

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Accommodation's Reply

18 May 2026

Dear Ms. Epiones, Harmony Suites Hotel respectfully submits your review of your stay. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the cleanliness, freshness, and the invigorating air in your room. Comfort and cleanliness are always our top priority, ensuring every guest has a pleasant and high-quality stay. We also appreciate your appreciation of our breakfast. Your enjoyment of the diverse and delicious menu is a source of pride for our kitchen and food and beverage teams. Furthermore, we are pleased to hear that the air conditioning in your room worked well and provided a cool and comfortable environment, contributing to your comfort throughout your stay. Thank you for your trust and positive review of Harmony Suites Hotel. We hope to welcome you back again for an even more comfortable and memorable stay in the future. Sincerely, Miko, Front Office Manager

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S***a

10.0

/10

Reviewed 6 week(s) ago

Very satisfied with the service and the room

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Accommodation's Reply

09 May 2026

Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review about your stay. We are delighted that you were satisfied with our services and room. Guest satisfaction and comfort are always our top priority, and positive reviews like this are a great inspiration for our entire team to continue providing the best service. Thank you for your trust in Harmony Suites Hotel, and we hope your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager

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Irapraja

8.2

/10

Reviewed 7 week(s) ago

Maybe because it's an old hotel, the interior is still classic, the TV is old-fashioned, the bathtub is not maintained.

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Accommodation's Reply

09 May 2026

Dear Ms. Irapraja, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to review and provide feedback about your stay with us. We greatly appreciate your comments regarding the hotel's interior, the condition of the bathtub, and the in-room amenities. As a long-established hotel, we continue to perform ongoing maintenance and improvements to our facilities to ensure our guests' greater comfort. Regarding the in-room TVs, we are pleased to inform you that all guest TVs have now been upgraded to 50-inch Google TVs to provide a more modern and convenient entertainment experience. We have forwarded your feedback regarding the condition of the bathtub to the relevant team for consideration and evaluation in our hotel's facility maintenance process. Thank you for your interest and support. We look forward to welcoming you back to Harmony Suites Hotel for an even more comfortable and enjoyable stay in the future. Sincerely, Miko, Front Office Manager

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Verified Traveler

6.5

/10

Reviewed 7 week(s) ago

The water in the bathroom was rusty, and it was yellow in color. When I washed my face, I felt uncomfortable brushing my teeth because of the taste of the rusty water, and it was smelly.

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Accommodation's Reply

11 May 2026

Dear Valued Guest, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the unpleasant experience you encountered with the bathroom water condition. We truly understand how uncomfortable and concerning it must have been to experience yellowish and rusty-smelling water while washing your face and brushing your teeth. Please be assured that this is not the standard of quality and comfort we aim to provide to our guests. Kindly allow us to explain that the discoloration may occasionally occur due to temporary sediment or residue within the pipeline system. However, we fully understand that this should not interfere with our guests’ comfort and confidence during their stay. Your feedback has been taken very seriously and immediately followed up by our Engineering team. Thorough flushing and inspection of the water system have been carried out to ensure that the water condition returns to clear, clean, and normal for guest use. We deeply regret the inconvenience and disappointment caused during your stay. Guest comfort, cleanliness, and safety remain our top priorities, and your feedback is very valuable in helping us improve our facilities and maintenance processes. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay experience. Warm regards, Miko Front Office Manager

A***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

The room is comfortable and clean, the hotel staff is friendly, I will stay here again if I go to Batam.

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Accommodation's Reply

09 May 2026

Dear Valued Guest, Greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were impressed with the cleanliness of your room and the friendliness of our staff. Friendly service and a comfortable stay are always our top priorities. We are pleased that you plan to stay with us again when you visit Batam. Your trust and support mean a great deal to our entire team. We look forward to welcoming you back to Harmony Suites Hotel for an even more memorable stay in the future. Sincerely, Miko, Front Office Manager

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TAN Y. H.

Staycation

5.4

/10

Reviewed 8 week(s) ago

Not good anymore. After the 5 years of support, it is rubbish now.

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Accommodation's Reply

11 May 2026

Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback with us. We are truly sorry and disappointed to learn that your recent experience did not meet your expectations, especially after your continued support over the past 5 years. As one of our loyal guests, your feedback is extremely important to us, and we deeply regret that you feel our service and standards have declined. Please accept our sincere apologies for the disappointment and frustration you experienced during your recent stay. We understand how valuable consistency in service and hospitality is, particularly for returning guests who have trusted us for many years. Your comments have been taken seriously and shared with our Management team for thorough evaluation and improvement across all related departments. At Harmoni Suites Hotel, we remain committed to continuously improving our facilities, services, and overall guest experience. We truly regret that we were unable to provide the level of comfort and satisfaction you previously experienced with us. Thank you once again for your loyalty and honest feedback. We sincerely hope you may allow us another opportunity in the future to restore your confidence and provide you with a much better stay experience. Warm regards, Miko Front Office Manager

TAN Y. H.

Business

5.4

/10

Reviewed 8 week(s) ago

To management, I've been staying at this hotel for about five years. Since you changed management, I think everything has changed. The front office has left, housekeeping has left, rooms have been extended, and they're not cleaned.

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1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Mr. Tan Y.H., This is a brief message from Harmony Suites Hotel. Thank you for taking the time to share your review and feedback with us. We appreciate your loyalty in choosing Harmony Suites Hotel for approximately 5 years. Your support and trust mean a great deal to us. We apologize if during your recent stay you felt there was a change in service that did not meet your expectations, particularly regarding the front desk, housekeeping, and room cleaning services during your extended stay. We understand that consistent experience and good service are important to loyal guests like you. We have taken your feedback seriously and will review it with all relevant departments to ensure our services can once again meet guest expectations and will continue to improve in the future. We sincerely apologize for any inconvenience you experienced and hope you will give us the opportunity to improve your stay experience in the future. Thank you again for your interest and loyalty to Harmony Suites Hotel. We look forward to welcoming you again with even better and more satisfying service. Sincerely, Miko, Front Desk Manager

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Rahmalina

Leisure

10.0

/10

Reviewed 10 week(s) ago

The staff is friendly, the chef's cooking is really delicious, suits your palate.

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1 people find it helpful

Accommodation's Reply

09 May 2026

Dear Ms. Rahmalina, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write such a wonderful review about your stay. We are delighted to hear that you were satisfied with our staff's service. Warm, friendly, and helpful service to all our guests is our top priority, and positive reviews like this are a great inspiration to our entire team. We especially appreciate your compliments on our chef's culinary skills. Knowing that the food we serve is delicious and enjoyed by all our guests is a source of pride for our kitchen and food and beverage team. We will share your positive feedback with the chef and the entire team to show our gratitude for their hard work. Thank you for your trust and support of Harmony Suites Hotel. We hope to welcome you back again in the future for an even more comfortable and memorable experience. Sincerely, Miko, Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Clean, spacious rooms and friendly service.

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1 people find it helpful

Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were satisfied with the cleanliness and comfort of our spacious rooms, as well as the friendly service from our team. Providing every guest with a memorable experience is our top priority. Your compliments motivate us to continue maintaining the quality of our facilities and services. We hope to welcome you back to Harmony Suites Hotel in the future. Sincerely, Miko, Front Office Manager

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M***a

Leisure

10.0

/10

Reviewed 10 week(s) ago

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Accommodation's Reply

25 Mar 2026

Dear Valued Guest, Harmony Suites Hotel would like to express our gratitude for your positive review and compliments. We are delighted that you and your family enjoyed your 4-night stay at Harmony Suites Hotel. We are happy to know that your experience, from check-in to check-out, was smooth and enjoyable. Your compliments regarding the quality of the breakfast, the friendly service, and the comfort and tranquility of the hotel atmosphere are a source of pride for our entire team. Your review is a great motivation for us to continuously maintain and improve the quality of service we provide to all our guests. We are very grateful that you have trusted us and chosen to stay with us again in the future. We hope to welcome you and your family back to Harmony Suites Hotel for another memorable, or perhaps even better, stay. Sincerely, Miko, Front Office Manager

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D***A

Staycation

10.0

/10

Reviewed 11 week(s) ago

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Accommodation's Reply

23 Mar 2026

Dear Valued Guest, Harmony Suites Hotel extends a warm welcome. Thank you for your excellent review and for choosing Harmony Suites Hotel as your preferred destination every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay. Your compliments on our friendly staff, comfortable hotel grounds, quality rooms, and comprehensive amenities are a great inspiration to our entire team as we continue to provide the best service. We are also pleased to hear that easy access to restaurants and other amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Such positive feedback encourages us to further improve the quality of our services and facilities. Thank you again for your support and trust. We look forward to welcoming you back to Harmony Suites Hotel and providing you with another memorable stay. Sincerely, Miko, Head of Front Office

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D***A

Staycation

10.0

/10

Reviewed 11 week(s) ago

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Accommodation's Reply

23 Mar 2026

Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for your excellent review and for your continued trust and loyalty in choosing Harmony Suites Hotel as your preferred choice every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay with us. Your compliments regarding the friendliness of our staff, the comfortable atmosphere of the hotel, the quality of the rooms, and the comprehensive amenities are a great motivation for our entire team to continuously provide the best possible service. We are delighted to know that the easy access to restaurants and amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Positive reviews like yours encourage us to further improve the quality of our services and facilities. Thank you again for your support and trust. We hope to welcome you back to Harmony Suites Hotel and provide you with another memorable stay. Sincerely, Miko, Front Office Manager

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G***n

Leisure

6.0

/10

Reviewed 16 week(s) ago

Wi-Fi is poor. The room smells dusty and musty. Strategic location. Cheap.

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1 people find it helpful

Accommodation's Reply

28 Feb 2026

Dear Valued Guest, Harmony Suites Hotel extends its warmest greetings and thanks you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced regarding the poor Wi-Fi signal and musty odor in your room, which certainly does not reflect the high standards of comfort and cleanliness we strive to provide for all our guests. We have forwarded your comments to the relevant departments for immediate investigation and improvement, both in terms of internet connectivity and room cleaning and renovation processes. Furthermore, we appreciate your appreciation of the hotel's excellent location and reasonable pricing. We are committed to continuously improving our facilities and services to provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more comfortable experience on your next visit. Sincerely, Miko, Head of Front Office

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M***n

8.5

/10

Reviewed 18 week(s) ago

friendly hotel staff and strategic hotel location

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Accommodation's Reply

28 Feb 2026

Dear Gentlemen/Ladies, Harmony Suites Hotel would like to express our sincere gratitude for your positive review. We are delighted to hear that you appreciated the friendly service from our hotel staff. Friendly and professional service is our core commitment to providing every guest with a memorable stay. We are also thankful for the hotel's excellent location, which provided convenience and relaxation during your stay. This is one of the advantages our guests appreciate. We hope to welcome you back to Harmony Suites Hotel again in the future. Sincerely, Miko, Front Office Manager

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TAN Y. H.

Business

9.7

/10

Reviewed 18 week(s) ago

see i told u all.. im here again .. how many times review i was .... SO ..TRUST ME. GOOD BED.. GOOD ENVIROMENT. good stauff .. good front office.. MARVERLOUS HOTEL

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Accommodation's Reply

28 Feb 2026

Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for your amazing and enthusiastic review. We are truly grateful for your continued trust and for choosing to stay with us again. It brings us great joy to know that you consistently enjoy our comfortable beds, pleasant environment, and the service provided by our staff and Front Office team. Your repeated visits and reviews are the greatest compliment we could receive. Your confidence in recommending our hotel means so much to us. We will continue to uphold our standards and strive to deliver an even better experience each time you return. We look forward to welcoming you back again to Harmoni Suites Hotel for another marvelous stay. Warm regards, Miko Front Office Manager

TAN Y. H.

Staycation

10.0

/10

Reviewed 18 week(s) ago

No complaint at all... 5-star service, but budget price... Nice.

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Accommodation's Reply

28 Feb 2026

Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for sharing your wonderful review with us. We are truly delighted to know that you experienced no complaints at all during your stay. Your remark describing our service as “5-star service with a budget price” is greatly appreciated. Delivering excellent service while maintaining good value for our guests is exactly what we strive for, and it is rewarding to know that we achieved this during your visit. Your kind words motivate our entire team to continue providing attentive service and comfortable accommodations to every guest. We sincerely look forward to welcoming you back to Harmoni Suites Hotel for another pleasant stay in the near future. Warm regards, Miko Front Office Manager

TAN Y. H.

Staycation

10.0

/10

Reviewed 18 week(s) ago

Still the best choice hotel.. Keep it up, guys.. You did it great!

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Accommodation's Reply

28 Feb 2026

Dear Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for your encouraging and positive review. We are truly honored to know that you still consider us the best choice hotel. Your kind words, “keep it up” and “you did it great,” are deeply appreciated by our entire team. Feedback like yours motivates us to continue delivering excellent service and maintaining the comfort and quality that our guests deserve. We sincerely value your support and loyalty, and we look forward to welcoming you back to Harmoni Suites Hotel for another outstanding stay in the near future. Warm regards, Miko Front Office Manager

TAN Y. H.

Staycation

10.0

/10

Reviewed 19 week(s) ago

Very very good hotel. Still the best and always be.. Love you

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Accommodation's Reply

28 Feb 2026

Dear Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for your wonderful and enthusiastic review. Your kind words truly mean a lot to our entire team. We are delighted to know that you still consider us the best and that your experience continues to meet your expectations. Such heartfelt feedback is incredibly motivating and encourages us to consistently maintain the quality of our service and facilities. We sincerely appreciate your support and loyalty. It is always a pleasure to welcome you, and we look forward to hosting you again at Harmoni Suites Hotel for another memorable stay. Warm regards, Miko Front Office Manager

TAN Y. H.

Business

10.0

/10

Reviewed 19 week(s) ago

Finally, they reopen back the hotel. Thank you, Harmon Suites. The best in Batam.

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Accommodation's Reply

28 Feb 2026

Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for sharing your enthusiastic review and for your continued support. We are truly delighted to know that you are happy about our reopening. Your kind words, “The Best in Batam,” mean a great deal to our entire team. After reopening, we remain committed to delivering the same comfort, service quality, and memorable experience that our guests have always appreciated. We sincerely appreciate your trust and look forward to welcoming you back to Harmoni Suites Hotel for another excellent stay in the near future. Warm regards, Miko Front Office Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.