Harmoni Suites Hotel

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8.6
/10
Very Good
1,366 reviews

What Guests Say About Their Stay

C***a

8.5
/ 10
The hotel staff and security are friendly, allowing for late check-in, and close access to shopping and dining options. The rooms and hotel area are well-equipped with amenities.
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latifah u.

10.0
/ 10
What a wonderful stay! All the hotel staff were very friendly, helpful, and kid-friendly, making us feel comfortable while staying with our children. The hotel is clean and well-maintained. Although it's an older building, the luxurious and elegant feel is still very much present. The amenities are also complete, including a clean and comfortable bathtub. The warm service, maintained cleanliness, and the hotel's elegant ambiance made our stay even more memorable. Thank you for the excellent service. Definitely worth staying, especially for families traveling with kids! ❤️
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B***y

10.0
/ 10
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
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P***o

10.0
/ 10
Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.
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M***a

10.0
/ 10
My family and I stayed at the Harmoni Suite Hotel for 4 nights for the first time. We were very satisfied from check-in to checkout. The breakfast was delicious, the service was friendly, the staff were very welcoming, and the hotel had a comfortable and peaceful atmosphere. The Harmoni Suite Hotel is the best. We will definitely stay here again.
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In the Area
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Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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This accommodation offers:
Indoor pool
Mini golf
Table tennis
Swimming pool
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Harmoni Suites Hotel is a 4-star hotels that has been welcoming guests since 2002. It was previously known as Harmoni Apartment. The accommodation went through a renovation in 2002. Harmoni Suites Hotel is part of Independent. There are 144 rooms spread across 8 floors.
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What's around Harmoni Suites Hotel

Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Discover More About Harmoni Suites Hotel

General Information

Harmoni Suites Hotel is a 4-star hotels that has been welcoming guests since 2002. It was previously known as Harmoni Apartment. The accommodation went through a renovation in 2002. Harmoni Suites Hotel is part of Independent. There are 144 rooms spread across 8 floors.

Location

Located at Jalan Imam Bonjol 1 Nagoya Batam in Batam, Indonesia. Those looking to explore will find Sentosa Merlion, Fasum Blok 2, and OUB Ojol Batam nearby.

Facilities & Amenities

Harmoni Suites Hotel has Indoor pool, Mini golf, Table tennis, Swimming pool, Laundry service, and more.

Business Facilities

For guests traveling for work, Harmoni Suites Hotel has Business facilities and Conference hostess available.

Dining

Guests can stop by the café.

Contact

Email: info.hshbtm@harmonigroup.biz
Phone number: +62778455550
Website: www.harmonigroup.biz

All facilities in Harmoni Suites Hotel

Facility

  • Indoor pool
  • Mini golf
  • Table tennis
  • Swimming pool
Others Harmoni Suites Hotel
Others

Business Facilities

  • Conference room
  • Printer
  • Conference hostess
  • Business facilities
  • Projector
  • Meeting facilities
  • Photocopier

Guest Services

  • Bellboy service
  • Luggage storage
  • Newspaper in lobby
  • Laundry Service
  • Multilingual staff
  • 24-hour front desk
  • Newspaper stand
  • 24-hour security
  • Currency exchange

Activity & Leisure

  • Indoor pool
  • Garden
  • Pool cabanas
  • Spa
  • Sauna
  • Massage

Sports & Recreation

  • Billiard
  • Mini golf
  • Table Tennis

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box
  • Restaurant
  • Elevator

Connectivity

  • Wi-Fi in public areas
  • LAN Internet access
  • Wi-Fi

Accommodation Facilities

  • Car park
  • Family room
  • Smoking area

Nearby Facilities

  • ATM/Bank
  • Hair salon
  • Launderette
  • Supermarket
  • Grocery store

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Café

Transportation

  • Car hire
  • Secure parking
  • Bicycle hire
  • Airport transfer

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in Harmoni Suites Hotel

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harmoni Suites Hotel
144
Number of floors in Harmoni Suites Hotel
8
Another facilities in Harmoni Suites Hotel
Conference room, Printer, Conference hostess, Business facilities, Projector

Frequently asked question in Harmoni Suites Hotel

What is normal check-in & check-out time at Harmoni Suites Hotel?
The standard check-in time at Harmoni Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Harmoni Suites Hotel provide breakfast?
Yes, Harmoni Suites Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Harmoni Suites Hotel have?
Harmoni Suites Hotel is a 4.0-star hotel.
How many floors does Harmoni Suites Hotel have?
Harmoni Suites Hotel has 8 floors.
How many rooms does Harmoni Suites Hotel have?
Harmoni Suites Hotel has 144 rooms in total.
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More Reviews from Other Guests in Harmoni Suites Hotel

Overall Ratings & Reviews Harmoni Suites Hotel

Traveloka (1,017)
Other sources (349)
8.8
Very Good
From 1,017 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Harmoni Suites Hotel
All
Ambiance (47)
Bedroom (47)
Room Space (45)
Distance to City Center (44)
Surroundings (44)
Accessibility (44)
Staff Friendliness (43)
Bathroom (40)
Hotel Area (40)
Wifi (38)
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Traveler Reviews Harmoni Suites Hotel

Number of reviews per page
20
40
Customer reviews
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff and security are friendly, allowing for late check-in, and close access to shopping and dining options. The rooms and hotel area are well-equipped with amenities.
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Edward f.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Staff is very welcoming and helpful.
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N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
nice for the location...........
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latifah u.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
What a wonderful stay! All the hotel staff were very friendly, helpful, and kid-friendly, making us feel comfortable while staying with our children. The hotel is clean and well-maintained. Although it's an older building, the luxurious and elegant feel is still very much present. The amenities are also complete, including a clean and comfortable bathtub. The warm service, maintained cleanliness, and the hotel's elegant ambiance made our stay even more memorable. Thank you for the excellent service. Definitely worth staying, especially for families traveling with kids! ❤️
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DEWI F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice. The service is good, satisfied 😍❤️. I'm from Bali.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, keep it up.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you were satisfied with our service. Such support and feedback motivate us to continue maintaining the quality of our service. We hope to welcome you back to Harmony Suites Hotel on your next visit. Sincerely, Miko, Front Office Manager
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Comfortable and enjoyable to live there, easy parking.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Harmony Suites Hotel. Thank you so much for taking the time to share your experience. We are delighted to hear that you were comfortable during your stay at Harmony Suites Hotel and appreciated our parking facilities. Guest comfort is our top priority, and your positive feedback encourages our entire team to continue striving for the best possible service. We look forward to welcoming you back to Harmony Suites Hotel again for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager
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I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The staff is friendly, the rooms are clean.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Harmony Suites Hotel extends its warmest greetings. We sincerely thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with our friendly staff and the cleanliness of your room during your stay. Your compliments mean a great deal to us and inspire our entire team to continue striving to provide friendly, comfortable, and excellent service to all our guests. We hope to welcome you back to Harmony Suites Hotel in the future. Sincerely, Miko, Head of Front Office
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Clean and tidy rooms, close to public facilities.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respect and gratitude for taking the time to write such a positive review. We are delighted to hear that you were comfortable in your clean and well-maintained room and appreciated our convenient location close to various amenities. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to continue striving to maintain our cleanliness, comfort, and quality of service. We hope to welcome you back to Harmony Suites Suites for another memorable stay. Sincerely, Miko, Front Office Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Clean and tidy rooms, close to public facilities.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respects. Thank you so much for taking the time to write such a positive review. We are delighted to hear that you were comfortable in your clean and well-maintained room and appreciated our convenient location close to various amenities. Guest satisfaction and comfort are our top priority. Your compliments motivate our entire team to continue striving to maintain cleanliness, comfort, and quality of service. We hope to welcome you back to Harmony Suites again for an even more memorable stay. Sincerely, Miko, Front Office Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Clean and tidy rooms, close to public facilities.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respects. Thank you so much for taking the time to write such a positive review. We are delighted to hear that you were comfortable in your clean and well-maintained room and appreciated our convenient location close to various amenities. Guest satisfaction and comfort are our top priority. Your compliments motivate our entire team to continue striving to maintain our cleanliness, comfort, and quality of service. We hope to welcome you back to Harmony Suites again for an even more memorable stay. Sincerely, Miko, Front Office Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is nice and worth it, close to public areas.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Gentlemen/Ladies, Harmony Suites Hotel would like to express our sincere gratitude for taking the time to write a positive review. We are delighted to hear that you were satisfied with our room, found it to be good value for money, and appreciated the hotel's location close to amenities and public areas. Your compliments mean a great deal to us and motivate us to continue striving for excellent service and comfortable accommodations for all our guests. Thank you for choosing Harmony Suites Hotel. We hope to welcome you back again in the future. Sincerely, Miko, Front Office Manager
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Elfi K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Nice atmosphere, feel homey.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Ms. Elfie, Harmony Suites Hotel would like to express our sincere respect and gratitude for taking the time to write such a positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel and felt comfortable and relaxed during your stay. Guest comfort and satisfaction are our top priority, and your compliments motivate our entire team to continue striving to provide the best possible service. Thank you for choosing Harmony Suites Hotel. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager
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B***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
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Accommodation's Reply
13 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Harmony Suites Hotel. Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendliness of our staff, the spacious rooms, and our service. We are also pleased to hear that you enjoyed the food we served. Your compliments mean a great deal to our entire team and motivate us to continue striving for the best service and comfortable accommodations for all our guests. Thank you for choosing Harmony Suites Hotel. We hope to welcome you back again for an even more memorable stay next time. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
All the hotel staff are friendly and helpful when necessary.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Warmest greetings from Harmoni Suites Hotel. Thank you for taking the time to share your kind feedback. We are delighted to know that you found our hotel staff friendly and helpful throughout your stay. Your appreciation is sincerely valued and serves as great encouragement for our team to continue providing attentive and professional service to all our guests. Thank you for choosing Harmoni Suites Hotel. We look forward to welcoming you back for another pleasant and enjoyable stay. Warm regards, Miko Front Office Manager
P***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respects and gratitude for your positive review of your stay. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, the cleanliness of your room, and the comprehensive amenities during your stay. Providing a comfortable, home-like experience is one of our top priorities for all our guests. We especially appreciate your appreciation of our front desk team's service. We strive to provide warm, friendly, and helpful service to ensure every guest feels welcome from arrival to departure. Your positive review and support are a great inspiration to our entire team as we continue to provide the best possible service and guest experience. Thank you again for your trust in Harmony Suites Hotel. We look forward to welcoming you back for another memorable and impressive stay in the future. Sincerely, Miko, Front Desk Manager
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Epiones
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The room is neat, clean and the air is fresh. The breakfast is delicious and varied. The AC in the room is very cool.
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Accommodation's Reply
18 May 2026
Dear Ms. Epiones, Harmony Suites Hotel respectfully submits your review of your stay. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the cleanliness, freshness, and the invigorating air in your room. Comfort and cleanliness are always our top priority, ensuring every guest has a pleasant and high-quality stay. We also appreciate your appreciation of our breakfast. Your enjoyment of the diverse and delicious menu is a source of pride for our kitchen and food and beverage teams. Furthermore, we are pleased to hear that the air conditioning in your room worked well and provided a cool and comfortable environment, contributing to your comfort throughout your stay. Thank you for your trust and positive review of Harmony Suites Hotel. We hope to welcome you back again for an even more comfortable and memorable stay in the future. Sincerely, Miko, Front Office Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very satisfied with the service and the room
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review about your stay. We are delighted that you were satisfied with our services and room. Guest satisfaction and comfort are always our top priority, and positive reviews like this are a great inspiration for our entire team to continue providing the best service. Thank you for your trust in Harmony Suites Hotel, and we hope your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager
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Irapraja
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
Maybe because it's an old hotel, the interior is still classic, the TV is old-fashioned, the bathtub is not maintained.
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Accommodation's Reply
09 May 2026
Dear Ms. Irapraja, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to review and provide feedback about your stay with us. We greatly appreciate your comments regarding the hotel's interior, the condition of the bathtub, and the in-room amenities. As a long-established hotel, we continue to perform ongoing maintenance and improvements to our facilities to ensure our guests' greater comfort. Regarding the in-room TVs, we are pleased to inform you that all guest TVs have now been upgraded to 50-inch Google TVs to provide a more modern and convenient entertainment experience. We have forwarded your feedback regarding the condition of the bathtub to the relevant team for consideration and evaluation in our hotel's facility maintenance process. Thank you for your interest and support. We look forward to welcoming you back to Harmony Suites Hotel for an even more comfortable and enjoyable stay in the future. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
The water in the bathroom was rusty, and it was yellow in color. When I washed my face, I felt uncomfortable brushing my teeth because of the taste of the rusty water, and it was smelly.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the unpleasant experience you encountered with the bathroom water condition. We truly understand how uncomfortable and concerning it must have been to experience yellowish and rusty-smelling water while washing your face and brushing your teeth. Please be assured that this is not the standard of quality and comfort we aim to provide to our guests. Kindly allow us to explain that the discoloration may occasionally occur due to temporary sediment or residue within the pipeline system. However, we fully understand that this should not interfere with our guests’ comfort and confidence during their stay. Your feedback has been taken very seriously and immediately followed up by our Engineering team. Thorough flushing and inspection of the water system have been carried out to ensure that the water condition returns to clear, clean, and normal for guest use. We deeply regret the inconvenience and disappointment caused during your stay. Guest comfort, cleanliness, and safety remain our top priorities, and your feedback is very valuable in helping us improve our facilities and maintenance processes. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay experience. Warm regards, Miko Front Office Manager
Number of reviews per page
20
40

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