HARRIS Suites Puri Mansion

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8.6
/10
Very Good
3,062 reviews

What Guests Say About Their Stay

Bedroom (239)
Room Space (235)
Staff Friendliness (233)
Ambiance (232)

Anita W.

9.7
/ 10
We are a family of 4 who stayed in a 2-bedroom studio. Everything was perfect. Breakfast had lots of choices and tasted good.

Verified Traveler

10.0
/ 10
The staff is friendly and responsive. The rooms are clean and comfortable. The breakfast is also good quality. The dinner menu is also attractive. The location is strategic, close to the toll gate.
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arif s.

10.0
/ 10
My favorite hotel every time I visit Jakarta. I definitely have to stay here. The hotel is absolutely beautiful, clean, with excellent service, complete facilities, and a stunning view from the room. Absolutely top-notch.
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arif s.

10.0
/ 10
A very comfortable hotel to stay in, away from the noise, very friendly reception staff, easy check-in and check-out, clean hotel area, very clean bedroom and bathroom, and delicious food. Absolutely top-notch.
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linda w.

10.0
/ 10
The location is really nice, strategically located, close to malls, toll roads, and the airport. The environment is comfortable, and the staff is friendly too.
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In the Area
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Jl. Lingkar Luar Puri Mansion Estate Kembangan, Cengkareng, Duri Kosambi, Jakarta, Indonesia, 11610

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at HARRIS Suites Puri Mansion is a good choice when you are visiting Duri Kosambi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Suites Puri Mansion

Jl. Lingkar Luar Puri Mansion Estate Kembangan, Cengkareng, Duri Kosambi, Jakarta, Indonesia, 11610
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Lobby HARRIS Suites Puri Mansion
Lobby 2 HARRIS Suites Puri Mansion

Discover More About HARRIS Suites Puri Mansion

Discover a delightful stay in the heart of Jakarta at

HARRIS Suites Puri Mansion

. This inviting hotel offers a blend of comfort, convenience, and modern amenities, making it an excellent choice for both business and leisure travelers. Room rates at

HARRIS Suites Puri Mansion

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

HARRIS Suites Puri Mansion Location

Nestled in the vibrant West Jakarta area,

HARRIS Suites Puri Mansion

is conveniently situated at , Cengkareng, Duri Kosambi, Jakarta, Indonesia, 11610. This prime location offers easy access to the city's bustling commercial districts and popular attractions. It is approximately a 45-minute drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions. The hotel's setting provides a comfortable retreat from the city's energy while remaining close enough to explore its many offerings. The atmosphere here is one of modern urban living, with a sense of calm amidst the dynamic cityscape.

HARRIS Suites Puri Mansion Facilities & Services

Facilities for guests at

HARRIS Suites Puri Mansion

are designed to enhance your stay. The hotel offers a range of services to ensure comfort and convenience:

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Available from 6:00 AM to 10:00 PM.
  • Restaurant:

    Enjoy delicious meals at the on-site restaurant, offering a variety of local and international cuisines.
  • Meeting Facilities:

    For business travelers, the hotel provides meeting rooms equipped with modern audiovisual technology.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Assistance is available around the clock for your convenience.
  • Parking:

    Complimentary parking is available for guests.

HARRIS Suites Puri Mansion Room Types

Explore the diverse room types of

HARRIS Suites Puri Mansion

, each designed to provide a comfortable and relaxing experience. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.

  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with modern amenities. Available with City View. Non-smoking rooms are available. Some Deluxe Rooms may feature a bathtub.
  • Suite:

    For those seeking extra space and luxury, the Suites provide a more expansive living area and enhanced comfort. Available with City View. Non-smoking suites are available. Suites typically include a bathtub.
  • Family Room:

    Ideal for families, these rooms are designed to accommodate multiple guests comfortably, often featuring a larger space or additional bedding. Available with City View. Non-smoking rooms are available. Family Rooms may include a bathtub.

HARRIS Suites Puri Mansion

does not currently offer pet-friendly rooms.

HARRIS Suites Puri Mansion Dining & Restaurants

Savor a culinary journey at

HARRIS Suites Puri Mansion

, where delightful dining options await. The hotel's restaurant offers a welcoming ambiance and a menu to satisfy various palates.

  • HARRIS Cafe:

    This all-day dining restaurant serves a delectable array of Indonesian and international dishes. Enjoy breakfast, lunch, and dinner in a casual setting. Estimated price per person for lunch or dinner is around PHP 500 - 800. Operating hours are from 6:00 AM to 10:00 PM.

HARRIS Suites Puri Mansion Nearby Attractions and Activities

Discover the vibrant surroundings of

HARRIS Suites Puri Mansion

with a variety of attractions and activities in and around West Jakarta.

  • Taman Anggrek Mall:

    One of Jakarta's largest shopping malls, offering a wide range of retail, dining, and entertainment options.
  • Central Park Mall:

    A modern shopping complex known for its extensive retail outlets, dining establishments, and entertainment facilities.
  • Museum MACAN (Modern and Contemporary Art in Nusantara):

    Immerse yourself in art at this renowned museum showcasing a diverse collection of modern and contemporary artworks.
  • Jakarta Aquarium & Safari:

    Explore a fascinating underwater world and encounter various marine life at this popular attraction.
  • Kota Tua (Old Town):

    Step back in time in Jakarta's historic center, featuring colonial-era architecture, museums, and vibrant street life.

If you are looking for other activities around

HARRIS Suites Puri Mansion

, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to HARRIS Suites Puri Mansion from the Airport

Getting to

HARRIS Suites Puri Mansion

from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. Understanding how to get to

HARRIS Suites Puri Mansion

will ensure a smooth start to your trip. The airport transfer service of

HARRIS Suites Puri Mansion

can also be arranged for your convenience.

  • Taxi:

    Metered or coupon taxis are readily available at the airport. The journey to the hotel typically takes around 45 minutes, with fares ranging from PHP 150 to PHP 250, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient and often cost-effective transfer. Prices are comparable to taxis.
  • Hotel Private Transfer:

    For a seamless experience, you can pre-book a private airport transfer directly with the hotel. This service offers comfort and direct transport to your accommodation. Please contact the hotel for rates and booking.

For added convenience, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at HARRIS Suites Puri Mansion

Choosing

HARRIS Suites Puri Mansion

for your Jakarta stay offers a multitude of benefits, ensuring a memorable and comfortable experience. The hotel's commitment to guest satisfaction is evident in its well-appointed rooms and excellent service.

  • Prime Location:

    Conveniently situated in West Jakarta, providing easy access to key business districts and popular attractions.
  • Comfortable Accommodations:

    A variety of room types are available, designed for relaxation and equipped with modern amenities. Check

    Room availability at HARRIS Suites Puri Mansion

    for your preferred dates.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining options.
  • Value for Money:

    Offering competitive rates and a rewarding stay, especially with the TRAVELOKA new user promotion.
  • Convenient Booking:

    Booking HARRIS Suites Puri Mansion

    is easy and secure through Traveloka.

Book your stay at

HARRIS Suites Puri Mansion

today and experience the best of Jakarta. For more options, you can Book budget hotels in Jakarta or Easily book domestic and international flights at low prices on Traveloka.

All facilities in HARRIS Suites Puri Mansion

Swimming Pool HARRIS Suites Puri Mansion
Swimming Pool
Entertainment Facility HARRIS Suites Puri Mansion
Entertainment Facility
Fitness Center HARRIS Suites Puri Mansion
Fitness Center
Functional Hall HARRIS Suites Puri Mansion
Functional Hall
Lobby HARRIS Suites Puri Mansion
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Dining area

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Computer station
  • Meeting facilities

Transportation

  • Airport transfer

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Supermarket

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Suites Puri Mansion

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 200,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Suites Puri Mansion
192
Number of floors in HARRIS Suites Puri Mansion
39
Another facilities in HARRIS Suites Puri Mansion
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in HARRIS Suites Puri Mansion

What are available facilities at HARRIS Suites Puri Mansion?
There are top facilites at HARRIS Suites Puri Mansion such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Suites Puri Mansion?
The standard check-in time at HARRIS Suites Puri Mansion is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Suites Puri Mansion provide breakfast?
Yes, HARRIS Suites Puri Mansion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Suites Puri Mansion?
HARRIS Suites Puri Mansion is a 4.0-star hotel.
How many floors does HARRIS Suites Puri Mansion have?
HARRIS Suites Puri Mansion has 39 floors.
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More Reviews from Other Guests in HARRIS Suites Puri Mansion

Overall Ratings & Reviews HARRIS Suites Puri Mansion

Traveloka (2,999)
Other sources (63)
8.7
Very Good
From 2,999 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about HARRIS Suites Puri Mansion
All
Bedroom (161)
Staff Friendliness (155)
Ambiance (149)
Bathroom (149)
Room Space (144)
Hotel Area (138)
Accessibility (125)
Taste (116)
Family Friendly (111)
Check-in/out Time (104)
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Traveler Reviews HARRIS Suites Puri Mansion

Number of reviews per page
20
40
Customer reviews
Anita W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
We are a family of 4 who stayed in a 2-bedroom studio. Everything was perfect. Breakfast had lots of choices and tasted good.
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Anita W, Thank you for choosing HARRIS Puri Mansion for your stay. We appreciate your positive review and are delighted to hear that you had a memorable experience during your time with us. Once again, thank you for choosing HARRIS Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
First time staying here. The vibes are indeed good and the atmosphere is very comfortable. But I asked for a complementary birthday cake as informed by the staff via WhatsApp, informed one day before and I confirmed it on the day before. But when I checked in, I was hampered by waiting in the lobby for 2 hours and the reception area was very hot with the excuse that the room was not ready. And for the birthday cake, it was delivered around 7 pm with the excuse that it was delivered from 6 pm onwards. Even though I called the hotel staff repeatedly and WhatsApped the hotel number. I was there to give a surprise to a friend, but it was a complete failure. Next, maybe the management can improve their customer service. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation and thank you for taking the time to share your experience. First, we apologize for the inconvenience you experienced, especially the lengthy check-in process that required you to wait in the lobby, as well as the uncomfortable conditions in the reception area. We are particularly sorry that the birthday cake you previously confirmed could not be delivered as requested. We understand that this surprise was very special to you and your friends, and we deeply regret that we were unable to ensure that moment could be fulfilled as it should have been. We have followed up on your feedback with the relevant departments to use as information in our evaluation of room availability, team coordination, and handling of special requests, in order to improve our services and make them more timely in the future. Thank you for appreciating the atmosphere and comfort of our hotel. We appreciate all feedback as it is valuable learning experience for us to continue improving the quality of our services. Once again, we apologize for this unpleasant experience. We hope to welcome you back to Harris Puri Mansion and provide you with a better experience in the future. Sincerely, Febby Ferdaus, Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room was okay. It was quite nice. The location was also perfect for us, as it's quite strategic. We chose a room type that could accommodate four people.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Puri Mansion. Thank you again for your choice, and we hope to welcome you back again. Sincerely, Febi Firdaus, Front Office Manager
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Next best stay, location, and good for sleeping.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing HARRIS Puri Mansion for your stay. We appreciate your positive review and are delighted to hear that you had a memorable experience during your time with us. Once again, thank you for choosing HARRIS Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
D***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The incident occurred at 9:25 PM. The door was suddenly opened by an officer claiming to check on my room, while I was sleeping. In my opinion, this was a lack of ethical service, and neither the officer nor the receptionist apologized when I called to complain. This is the first time I've had a stay like this.
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Accommodation's Reply
02 Jul 2026
Dear Guests, We sincerely apologize for the inconvenience caused. We deeply regret that our staff mistakenly opened your room door while you were resting. We also deeply regret that we were unable to provide the kind and courteous service you expected when you contacted the front desk. We take this matter very seriously, as it meant that we did not meet the high standards of service that our hotel always maintains. To resolve this issue, our staff contacted you immediately after the incident to offer their apologies again and provided you with a complimentary breakfast as compensation for the inconvenience. Furthermore, we have conducted an internal investigation with the relevant departments to improve the procedure for opening room doors and to prevent similar incidents from happening again. We apologize once again. Thank you very much for your valuable feedback. We promise to provide you with a more comfortable stay on your next visit to Harrisbury Manor Hotel. Sincerely, Front Desk Manager, Febi Pildaus
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Little D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable. The city lights view is also beautiful. We got a complimentary birthday cake and mirror art. Dinner was delicious. Breakfast was tasty and had a lot of choices. The kids loved the pizza-making session while swimming. The rooms were clean and smelled good. I've stayed here twice.
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Accommodation's Reply
28 Jun 2026
Dear Ms. Little D, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
First time staying in a family suite, nice, soft bed, delicious breakfast.
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Accommodation's Reply
29 Jun 2026
Dear Dear Guest, thank you for choosing Harris Suites Puri Mansion. We appreciate you leaving a positive review, and we are delighted to hear that you had a wonderful time at Harris Suites Puri Mansion. Thank you again for staying with us, and we look forward to seeing you again. Sincerely, Febi Pirdaus, Head of Front Desk
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Ida A. R. A. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Recommend, have stayed here twice.
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Accommodation's Reply
23 Jun 2026
Dear Ms. Ida Aram, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back for another wonderful occasion. Sincerely, Febi Ferdaus, Front Office Manager
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the room service is clean, the breakfast is delicious and there are many choices.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Puri Mansion. Thank you for choosing Harris Suite Puri Mansion. We hope to welcome you back again. Sincerely, Febi Firdaus, Front Office Manager
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atok i.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All the staff are friendly, the hotel is clean, and the rooms are clean. Awesome.
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Accommodation's Reply
13 Jun 2026
Dear Mr. Atok, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always say that great things happen 🙏
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
Yosa B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Enjoyed my stay here. Definitely will be on my next holiday list for staying.
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Accommodation's Reply
10 Jun 2026
Dear Yosa B, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
L***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always have a great time at Harris
1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
M. Reza H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Overall it was very pleasant to stay here, but it was a bit quiet at night and too high.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear M Reza H,, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
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Simon P.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The staff was friendly, but my room wasn't cleaned even though I had my make-up room set up. It was around 12 noon when I checked out. The breakfast food was okay, but the service wasn't great, with people busy chatting even when we were about to order.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Mr. Simon Petrus, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the friendly service from our staff. However, we apologize for the inconvenience you experienced regarding the cleanliness of your room and the service during breakfast. Regarding the room not being cleaned, we have checked with the housekeeping team, and according to the records we received, on May 30th, there was a reported refusal of service, meaning that room cleaning could not be provided at that time. However, we understand that this may have caused inconvenience, especially if you were expecting your room to be cleaned that day. We also apologize for the unpleasant experience during breakfast. Your feedback about the lack of attentiveness from staff as they were arguing has been forwarded to the relevant team for evaluation and improvement, in order to provide faster and more professional service. Thank you for your valuable feedback. We hope to welcome you back to Harris Puri Mansion and provide you with a better stay in the future. Sincerely, Febby Ferdaus, Front Office Manager
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Komang A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff member checking in on May 28th and 29th was very friendly and helpful, giving tips on vacationing in Jakarta. Thank you (sorry, I forgot her name).
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Accommodation's Reply
01 Jun 2026
Dear Mr. Komang Ah, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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s***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very satisfying, breakfast and dinner were delicious.
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Accommodation's Reply
30 May 2026
Dear Guests, Thank you very much for staying at Harizpur Manor Suites. We are delighted to receive your warm review. We are honored that you had such a wonderful time at Harizpur Manor Suites. Thank you again for your patronage. We look forward to welcoming you back again. Sincerely, Febi Pildaus, Front Desk Manager
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BASTIANUS A. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and the hotel is child-friendly. The kids loved playing in the pool and playground. However, the cleanliness of the playground area could use some improvement.
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Accommodation's Reply
28 May 2026
Dear Mr. Bastianus A. J., Thank you for choosing Harris Puri Mansion as your accommodation and thank you for taking the time to write a review. We are pleased to hear that you and your family enjoyed the children's facilities, especially the pool and playground. We also appreciate your appreciation for the friendliness of our staff. However, we regret that the cleanliness of the playground did not meet your expectations. This feedback is very important to us, and we have forwarded it to the relevant team to address and improve cleanliness and maintenance for the comfort of all guests, especially children. Thank you again for your feedback. We hope to welcome you and your family back to Harris Puri Mansion again for a better experience next time. Sincerely, Febi Firdaus, Front Office Manager
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Limited TV channels and aircon takes longer to cool.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Aircon wasn't working well and limited TV channels.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
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Overall Ratings & Reviews HARRIS Suites Puri Mansion

Traveloka (2,999)
Other sources (63)
8.7
Very Good
From 2,999 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about HARRIS Suites Puri Mansion
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Bedroom (161)
Staff Friendliness (155)
Ambiance (149)
Bathroom (149)
Room Space (144)
Hotel Area (138)
Accessibility (125)
Taste (116)
Family Friendly (111)
Check-in/out Time (104)
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Traveler Reviews HARRIS Suites Puri Mansion

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40
Customer reviews
Anita W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
We are a family of 4 who stayed in a 2-bedroom studio. Everything was perfect. Breakfast had lots of choices and tasted good.
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Anita W, Thank you for choosing HARRIS Puri Mansion for your stay. We appreciate your positive review and are delighted to hear that you had a memorable experience during your time with us. Once again, thank you for choosing HARRIS Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
First time staying here. The vibes are indeed good and the atmosphere is very comfortable. But I asked for a complementary birthday cake as informed by the staff via WhatsApp, informed one day before and I confirmed it on the day before. But when I checked in, I was hampered by waiting in the lobby for 2 hours and the reception area was very hot with the excuse that the room was not ready. And for the birthday cake, it was delivered around 7 pm with the excuse that it was delivered from 6 pm onwards. Even though I called the hotel staff repeatedly and WhatsApped the hotel number. I was there to give a surprise to a friend, but it was a complete failure. Next, maybe the management can improve their customer service. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation and thank you for taking the time to share your experience. First, we apologize for the inconvenience you experienced, especially the lengthy check-in process that required you to wait in the lobby, as well as the uncomfortable conditions in the reception area. We are particularly sorry that the birthday cake you previously confirmed could not be delivered as requested. We understand that this surprise was very special to you and your friends, and we deeply regret that we were unable to ensure that moment could be fulfilled as it should have been. We have followed up on your feedback with the relevant departments to use as information in our evaluation of room availability, team coordination, and handling of special requests, in order to improve our services and make them more timely in the future. Thank you for appreciating the atmosphere and comfort of our hotel. We appreciate all feedback as it is valuable learning experience for us to continue improving the quality of our services. Once again, we apologize for this unpleasant experience. We hope to welcome you back to Harris Puri Mansion and provide you with a better experience in the future. Sincerely, Febby Ferdaus, Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room was okay. It was quite nice. The location was also perfect for us, as it's quite strategic. We chose a room type that could accommodate four people.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Puri Mansion. Thank you again for your choice, and we hope to welcome you back again. Sincerely, Febi Firdaus, Front Office Manager
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V***a
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Next best stay, location, and good for sleeping.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing HARRIS Puri Mansion for your stay. We appreciate your positive review and are delighted to hear that you had a memorable experience during your time with us. Once again, thank you for choosing HARRIS Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
D***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The incident occurred at 9:25 PM. The door was suddenly opened by an officer claiming to check on my room, while I was sleeping. In my opinion, this was a lack of ethical service, and neither the officer nor the receptionist apologized when I called to complain. This is the first time I've had a stay like this.
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Accommodation's Reply
02 Jul 2026
Dear Guests, We sincerely apologize for the inconvenience caused. We deeply regret that our staff mistakenly opened your room door while you were resting. We also deeply regret that we were unable to provide the kind and courteous service you expected when you contacted the front desk. We take this matter very seriously, as it meant that we did not meet the high standards of service that our hotel always maintains. To resolve this issue, our staff contacted you immediately after the incident to offer their apologies again and provided you with a complimentary breakfast as compensation for the inconvenience. Furthermore, we have conducted an internal investigation with the relevant departments to improve the procedure for opening room doors and to prevent similar incidents from happening again. We apologize once again. Thank you very much for your valuable feedback. We promise to provide you with a more comfortable stay on your next visit to Harrisbury Manor Hotel. Sincerely, Front Desk Manager, Febi Pildaus
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Little D.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable. The city lights view is also beautiful. We got a complimentary birthday cake and mirror art. Dinner was delicious. Breakfast was tasty and had a lot of choices. The kids loved the pizza-making session while swimming. The rooms were clean and smelled good. I've stayed here twice.
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Accommodation's Reply
28 Jun 2026
Dear Ms. Little D, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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T***a
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9.7
/10
Reviewed 3 week(s) ago
First time staying in a family suite, nice, soft bed, delicious breakfast.
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Accommodation's Reply
29 Jun 2026
Dear Dear Guest, thank you for choosing Harris Suites Puri Mansion. We appreciate you leaving a positive review, and we are delighted to hear that you had a wonderful time at Harris Suites Puri Mansion. Thank you again for staying with us, and we look forward to seeing you again. Sincerely, Febi Pirdaus, Head of Front Desk
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Ida A. R. A. M.
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8.5
/10
Reviewed 4 week(s) ago
Recommend, have stayed here twice.
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Accommodation's Reply
23 Jun 2026
Dear Ms. Ida Aram, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back for another wonderful occasion. Sincerely, Febi Ferdaus, Front Office Manager
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A***i
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the room service is clean, the breakfast is delicious and there are many choices.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Puri Mansion. Thank you for choosing Harris Suite Puri Mansion. We hope to welcome you back again. Sincerely, Febi Firdaus, Front Office Manager
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atok i.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All the staff are friendly, the hotel is clean, and the rooms are clean. Awesome.
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Accommodation's Reply
13 Jun 2026
Dear Mr. Atok, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always say that great things happen 🙏
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
Yosa B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Enjoyed my stay here. Definitely will be on my next holiday list for staying.
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Accommodation's Reply
10 Jun 2026
Dear Yosa B, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
L***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always have a great time at Harris
1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
M. Reza H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Overall it was very pleasant to stay here, but it was a bit quiet at night and too high.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear M Reza H,, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
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Simon P.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The staff was friendly, but my room wasn't cleaned even though I had my make-up room set up. It was around 12 noon when I checked out. The breakfast food was okay, but the service wasn't great, with people busy chatting even when we were about to order.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Mr. Simon Petrus, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the friendly service from our staff. However, we apologize for the inconvenience you experienced regarding the cleanliness of your room and the service during breakfast. Regarding the room not being cleaned, we have checked with the housekeeping team, and according to the records we received, on May 30th, there was a reported refusal of service, meaning that room cleaning could not be provided at that time. However, we understand that this may have caused inconvenience, especially if you were expecting your room to be cleaned that day. We also apologize for the unpleasant experience during breakfast. Your feedback about the lack of attentiveness from staff as they were arguing has been forwarded to the relevant team for evaluation and improvement, in order to provide faster and more professional service. Thank you for your valuable feedback. We hope to welcome you back to Harris Puri Mansion and provide you with a better stay in the future. Sincerely, Febby Ferdaus, Front Office Manager
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Komang A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff member checking in on May 28th and 29th was very friendly and helpful, giving tips on vacationing in Jakarta. Thank you (sorry, I forgot her name).
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Accommodation's Reply
01 Jun 2026
Dear Mr. Komang Ah, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager
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s***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
Very satisfying, breakfast and dinner were delicious.
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Accommodation's Reply
30 May 2026
Dear Guests, Thank you very much for staying at Harizpur Manor Suites. We are delighted to receive your warm review. We are honored that you had such a wonderful time at Harizpur Manor Suites. Thank you again for your patronage. We look forward to welcoming you back again. Sincerely, Febi Pildaus, Front Desk Manager
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BASTIANUS A. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and the hotel is child-friendly. The kids loved playing in the pool and playground. However, the cleanliness of the playground area could use some improvement.
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Accommodation's Reply
28 May 2026
Dear Mr. Bastianus A. J., Thank you for choosing Harris Puri Mansion as your accommodation and thank you for taking the time to write a review. We are pleased to hear that you and your family enjoyed the children's facilities, especially the pool and playground. We also appreciate your appreciation for the friendliness of our staff. However, we regret that the cleanliness of the playground did not meet your expectations. This feedback is very important to us, and we have forwarded it to the relevant team to address and improve cleanliness and maintenance for the comfort of all guests, especially children. Thank you again for your feedback. We hope to welcome you and your family back to Harris Puri Mansion again for a better experience next time. Sincerely, Febi Firdaus, Front Office Manager
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Limited TV channels and aircon takes longer to cool.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Aircon wasn't working well and limited TV channels.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager
Number of reviews per page
20
40