Hilton Bandung

Hotels
Preferred Partner
No. 4 in Luxury Hotel in Bandung
8.9
/10
Very Good
4,439 reviews

What Guests Say About Their Stay

Room Space (176)
Staff Friendliness (170)
Bedroom (161)
Distance To City Center (152)
Summarized by AI
Recent reviews point to the Hilton Bandung as a great choice, particularly for families, with its spacious and clean rooms, friendly staff, and convenient location. Guests appreciate the hotel's well-maintained facilities and the variety of options available for breakfast. The hotel's commitment to sustainability also stands out, with features like refillable water bottles and amenities available upon request.

Tiara G. R.

10.0
/ 10
It was a wonderful stay at the Hilton Bandung. Excellent service, clean rooms, and a varied and delicious breakfast. Thank you, Hilton.
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Annisa Z. F.

9.4
/ 10
A nice hotel, well-maintained and clean, with spacious rooms and a large bed, making it suitable for a family vacation. The thing that sets it apart from other hotels is that the Hilton Hotel is very concerned with sustainability and is environmentally conscious about the waste produced. For example, is a water bottle in the room or dining area that can be refilled repeatedly and several amenities that can be requested if needed. The hotel staffs are also friendly and professional, as is the standard for a five-star hotel.

Samuel G. H.

9.4
/ 10
We enjoy stay at Hilton Bandung. Trust me, they are perfect stay for your leisure. there is a swimming pool and playground for kids so they can enjoy they time. thank you to Ms. Riana n Mr. David Jonathan and his teams and all Hilton Bandung staff for make our honeymoon very Enjoyable. Breakfast also perfect. my stomach really full. thanks for the service.

Verified Traveler

10.0
/ 10
The hotel's comfortable atmosphere, clean rooms and bathrooms, friendly staff, and varied and delicious restaurant food are all within reach. The hotel's price is commensurate with its amenities, making it highly recommended.
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Muhammad R. P.

9.7
/ 10
Came here with my wife for our 12th anniversary. Best experience I ever had in Bandung, they allow us to check in on 12 PM. I’ll definitely take my family here.
In the Area
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HOS Tjokroaminoto No. 41-43, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40172

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
In the heart of Downtown Area
Excellent City View
Recommended for Family with children
Hilton Bandung is a hotel is located at Pasirkaliki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Bandung

HOS Tjokroaminoto No. 41-43, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40172
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Lobby Hilton Bandung
Bedroom 2 Hilton Bandung

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Hilton Bandung Rates per Night

Looking for the best hotel prices in Bandung? You've come to the right place! Hilton Bandung room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hilton Bandung Location & Address

Hilton Bandung is located at Jl. Pasirkaliki No.126, Pasirkaliki, Cicendo, Bandung City, West Java 40171, Indonesia. It's situated in the heart of Bandung, known for its vibrant culture and delicious food scene. The hotel is approximately 2.5 km from the city center.

How to go to Hilton Bandung from Airport

Planning your trip to Hilton Bandung? Getting from Husein Sastranegara International Airport (BDO) to the hotel is easy with several convenient options. Here's how you can make your way there:
  • Taxi (most direct): Taxis are readily available at the airport. The ride to Hilton Bandung takes approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (most convenient): Services like Traveloka offer ride-hailing options, providing a pre-booked, comfortable journey directly to the hotel.
  • Airport Shuttle (most affordable): Some hotels offer airport shuttle services. Check with Hilton Bandung for availability and schedules.
Tips: For the quickest and most hassle-free experience, consider booking a ride-hailing service through Traveloka.

Hilton Bandung Reviews & Summary

Want to know what other guests think about Hilton Bandung? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and prime location. Guests rave about the stunning city views from the rooms and the hotel's proximity to shopping and dining options. The hotel's rooftop pool is a standout feature, offering a relaxing escape with panoramic views. "I had an amazing stay at Hilton Bandung! The staff was incredibly friendly, the room was spacious and clean, and the breakfast buffet was delicious. I highly recommend this hotel!"

Hilton Bandung Room Types Available

Looking for the perfect room at Hilton Bandung? The hotel offers a variety of room types to suit every traveler's needs. Here's a glimpse of what you can expect:
  • Deluxe Room: Comfortable and stylish, with city views.
  • Executive Room: Offers extra space and access to the Executive Lounge.
  • Suite: Spacious suites with separate living areas and premium amenities.
  • Family Room: Designed to accommodate families with ample space and comfort.
Smoking and non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hilton Bandung

Hilton Bandung offers a range of amenities to ensure a comfortable and enjoyable stay. Here's a look at the hotel's facilities:
  • Swimming Pool: Relax and unwind in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in a massage or treatment at the spa.
  • Business Center: Stay connected with business services.
  • Kids' Club: Keep the little ones entertained with fun activities.
Operating hours and extra fees may apply for certain facilities.

Hotel Buffet or Restaurant/Cafe in Hilton Bandung

Dining at Hilton Bandung is a treat! The hotel boasts several restaurants and cafes to satisfy your cravings. Here's a taste of what's on offer:
  • Purnawarman Restaurant: Offers a diverse buffet with international and local cuisine. Price per person: ₱500. Opening hours: 6:00 AM - 10:00 PM. Signature dishes include Nasi Timbel and Soto Bandung.
  • Fresca Bistro: Serves a variety of light meals, snacks, and beverages. Price per person: ₱300. Opening hours: 10:00 AM - 10:00 PM.
  • The Lounge: A perfect spot for afternoon tea or evening cocktails. Price per person: ₱250. Opening hours: 10:00 AM - 12:00 AM.

Hilton Bandung Airport pickups and How to Book

Need a ride from the airport? Hilton Bandung offers airport pick-up services to make your arrival seamless. To book an airport transfer:
  • Contact the hotel directly: Call or email the hotel in advance to arrange your pick-up.
  • Provide your flight details: Share your arrival time, flight number, and the number of passengers.
  • Confirm the details: The hotel will confirm your booking and provide instructions.
Advance notice is required to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Bandung is easy with convenient public transport options near Hilton Bandung.
  • Nearest Bus Stop: The nearest bus stop is located within a short walking distance from the hotel.
  • Trans Metro Bandung: This bus service offers routes throughout the city.
Public transport cards are available for purchase at various locations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hilton Bandung? Here are some family-friendly attractions:
  • Trans Studio Bandung: An indoor theme park with rides and attractions. Distance: 3 km. Entry price: ₱350.
  • Bandung Zoo: A great place to see various animals. Distance: 4 km. Entry price: ₱30.
  • Museum Geologi: Explore geological exhibits and learn about the earth. Distance: 3 km. Entry price: Free.
  • Saung Angklung Udjo: Experience traditional Sundanese music and culture. Distance: 7 km. Entry price: ₱100.
  • Floating Market Lembang: Enjoy a unique dining experience with food stalls on the water. Distance: 18 km. Entry price: ₱10.

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Where to eat near Hilton Bandung (Bandung)

Exploring the local food scene near Hilton Bandung is a must! Here are some great options: Cafes/ Restaurants:
  • Kopi Anjis: A popular coffee shop with a cozy atmosphere.
  • Warung Nasi Ibu Imas: Serves delicious Sundanese cuisine.
  • Lereng Anteng Panoramic Coffee Place: Offers stunning views and coffee.
Local Streetfood:
  • Batagor Kingsley: Famous for its fried tofu and fish dumplings.
  • Mie Kocok Mang Dadeng: A local favorite for noodle soup.
  • Surabi Enhaii: Try the traditional pancakes with various toppings.
  • Seblak Oces: A spicy and flavorful dish with crackers and noodles.
  • Cireng Cipaganti: Enjoy the crispy and chewy fried tapioca cakes.

Shopping places near Hilton Bandung (Bandung)

Need some retail therapy? Here are some shopping destinations near Hilton Bandung:
  • Paris Van Java (PVJ): A modern shopping mall with a variety of stores and restaurants.
  • Cihampelas Walk (Ciwalk): An open-air shopping center with unique boutiques and eateries.
  • Bandung Indah Plaza (BIP): A well-known mall with a wide selection of shops.

Other Places to Stay Near Hilton Bandung

Looking for alternative accommodations near Hilton Bandung? Here are some options: Luxury/5–6 Star Hotels Nearby:
  • The Trans Luxury Hotel Bandung
  • InterContinental Bandung Dago Pakar
  • GH Universal Hotel Bandung
For 5-star:

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Four-Star Hotels Nearby:
  • Aston Pasteur Hotel
  • Grand Tjokro Bandung
  • Padma Hotel Bandung
For 4-star:

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Three-Star Hotels Nearby:
  • Amaris Hotel Cihampelas Bandung
  • De Paviljoen Bandung
  • Zest Hotel Bandung
For 3-star:

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Hotel availability and room booking

Ready to book your stay at Hilton Bandung? Finding the perfect room is easy with Traveloka. Check hotel availability and make your reservations today. Enjoy a seamless booking experience and secure the best deals for your trip.

All facilities in Hilton Bandung

Swimming Pool Hilton Bandung
Swimming Pool
Fitness Center Hilton Bandung
Fitness Center
Common Space Hilton Bandung
Common Space
Lobby Hilton Bandung
Lobby
Bedroom Hilton Bandung
Bedroom

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool
  • Barbecue

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Coffee shop
  • Elevator
  • Room service

General

  • AC
  • Swimming pool

In-room Facilities

  • Hairdryer
  • TV

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Hilton Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hilton Bandung
186
Number of floors in Hilton Bandung
12
Another facilities in Hilton Bandung
Fitness center, Health club, Outdoor pool, Barbecue, Accessibility equipment

Frequently asked question in Hilton Bandung

What are available facilities at Hilton Bandung?
There are top facilites at Hilton Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hilton Bandung?
The standard check-in time at Hilton Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hilton Bandung?
Hilton Bandung is a 5.0-star hotel.
How many floors does Hilton Bandung have?
Hilton Bandung has 12 floors.
How many rooms are available at Hilton Bandung?
Hilton Bandung has 186 rooms in total.
See All

More Reviews from Other Guests in Hilton Bandung

Overall Ratings & Reviews Hilton Bandung

Traveloka (3,888)
Other sources (551)
8.9
Very Good
From 3,888 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.0

Service and Facilites

9.1

Summarized by AI

Recent reviews point to the Hilton Bandung as a great choice, particularly for families, with its spacious and clean rooms, friendly staff, and convenient location. Guests appreciate the hotel's well-maintained facilities and the variety of options available for breakfast. The hotel's commitment to sustainability also stands out, with features like refillable water bottles and amenities available upon request.
Food Quality
Guests consistently praise the food quality at Hilton Bandung, particularly the breakfast. The breakfast offers a wide variety of options, catering to different tastes. The responsiveness and attentiveness of the staff during breakfast service also contribute positively to the dining experience.
Proximity to Mall
The Hilton Bandung's location is highly convenient, with easy access to the Paskal 23 mall and many dining options. Guests appreciate being able to walk to nearby attractions without the hassle of traffic. The hotel's proximity to the train station is also a plus for travelers.
Staff Behavior
The staff at Hilton Bandung are consistently described as friendly, helpful, and professional. Guests appreciate their responsiveness and willingness to go the extra mile to ensure a pleasant stay. From check-in to dining, the staff's attentiveness and positive attitude contribute significantly to the overall experience.
People often mention about Hilton Bandung
All
Room Space (110)
Staff Friendliness (103)
Hotel Area (94)
Bedroom (93)
Distance to City Center (88)
Bathroom (87)
Ambiance (84)
Family Friendly (83)
Accessibility (68)
Taste (67)
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Traveler Reviews Hilton Bandung

Number of reviews per page
20
40
Customer reviews
Ellenor R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Since long ago, I have chosen Hilton Bandung because it can maintain its 5-star service reputation. However, amidst the growth of the hotel industry, Hilton must continue to improve its services and update its facilities.
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Accommodation's Reply
09 Mar 2026
Dear Ellenor R. P., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
i***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Okay... it can be an alternative choice when staying in Bandung.
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm from Bandung and just tried a staycation here. The facilities are amazing even though it's an old hotel.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
O***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Clean, spacious. Will come back again
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
good service...if you go to Bandung, don't forget to stay at Hilton Bandung
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Accommodation's Reply
25 Feb 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Management Hilton Bandung
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are clean and the breakfast is also delicious.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
t***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Overall it's good but the amenities etc are just so-so for a 5 star hotel.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
Rizkya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A strategically located hotel in Bandung City. Very close to Bandung train station.
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Accommodation's Reply
26 Jan 2026
Dear Rizkya, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
Tiara G. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was a wonderful stay at the Hilton Bandung. Excellent service, clean rooms, and a varied and delicious breakfast. Thank you, Hilton.
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Accommodation's Reply
22 Jan 2026
Dear Tiara G. R., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service, good experience, good service, good experience, good service, good experience, very clean, friendly staff, the lobby smells very good, amenities are very complete
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
n***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nearby to train station, city centre, choose premier room, great bathtub and spacious room. Lobby and pool and kids stuffs quite basic
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is good and friendly, the rooms are clean and the swimming pool is nice, I want to go back there
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Management Hilton Bandung
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hilton, friendly for the price, and hospitality hotel. Thanks Hilton
1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly receptionist and fast service, clean and large room with a bed that fits 2 people
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2 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was great, from the service to the cleanliness and tidiness of the rooms. Absolutely top-notch.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Z***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Stayed for two nights with my wife and kids. The room was spacious with two queen beds. The kids loved being able to share a room with their parents but still have their own bed.
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Strategic location, especially for whoosh riders. All the staff was friendly and accomodating. The room is spacious with direct view to the pool, they also decorating their lobby in the cutest way 🎀🎁🎄
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Profile Picture
Rahul P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Excellent location and good service.
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Rahul, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Mauhammad M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Convenient and close to two major Bandung malls, Paskal Mall and PVJ Mall. Close to the Jakarta toll road. Sundanese hospitality is evident.
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2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mauhammad M., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 12 week(s) ago
Disappointing because when purchasing the ticket, it included breakfast for 4 people, and it was also confirmed during registration. On day 1, it was okay when entering the breakfast area, but on day 2, it was suddenly said that only 2 people were allowed to have breakfast. This means there is something wrong with the system of this 5-star hotel. Why can there be different rules on different days, making your appetite immediately lose its mood... the first and last time here.
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2 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Value Guest, Thank you for taking the time to share your feedback regarding your recent stay with Hilton Bandung. We sincerely apologize for the inconveniences you experienced during your visit. Your feedback is invaluable to us, and we are committed to enhancing our services to ensure a more enjoyable stay for all our guests. We hope you will give us another opportunity to welcome you back and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we look forward to the possibility of serving you better in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Number of reviews per page
20
40

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Swimming Pool 4 Hilton Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hilton Bandung

Traveloka (3,888)
Other sources (551)
8.9
Very Good
From 3,888 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.0

Service and Facilites

9.1

Summarized by AI

Recent reviews point to the Hilton Bandung as a great choice, particularly for families, with its spacious and clean rooms, friendly staff, and convenient location. Guests appreciate the hotel's well-maintained facilities and the variety of options available for breakfast. The hotel's commitment to sustainability also stands out, with features like refillable water bottles and amenities available upon request.
Food Quality
Guests consistently praise the food quality at Hilton Bandung, particularly the breakfast. The breakfast offers a wide variety of options, catering to different tastes. The responsiveness and attentiveness of the staff during breakfast service also contribute positively to the dining experience.
Proximity to Mall
The Hilton Bandung's location is highly convenient, with easy access to the Paskal 23 mall and many dining options. Guests appreciate being able to walk to nearby attractions without the hassle of traffic. The hotel's proximity to the train station is also a plus for travelers.
Staff Behavior
The staff at Hilton Bandung are consistently described as friendly, helpful, and professional. Guests appreciate their responsiveness and willingness to go the extra mile to ensure a pleasant stay. From check-in to dining, the staff's attentiveness and positive attitude contribute significantly to the overall experience.
People often mention about Hilton Bandung
All
Room Space (110)
Staff Friendliness (103)
Hotel Area (94)
Bedroom (93)
Distance to City Center (88)
Bathroom (87)
Ambiance (84)
Family Friendly (83)
Accessibility (68)
Taste (67)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hilton Bandung

Number of reviews per page
20
40
Customer reviews
Ellenor R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Since long ago, I have chosen Hilton Bandung because it can maintain its 5-star service reputation. However, amidst the growth of the hotel industry, Hilton must continue to improve its services and update its facilities.
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Accommodation's Reply
09 Mar 2026
Dear Ellenor R. P., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
i***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Okay... it can be an alternative choice when staying in Bandung.
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm from Bandung and just tried a staycation here. The facilities are amazing even though it's an old hotel.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
O***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Clean, spacious. Will come back again
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
good service...if you go to Bandung, don't forget to stay at Hilton Bandung
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Accommodation's Reply
25 Feb 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Management Hilton Bandung
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are clean and the breakfast is also delicious.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
t***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Overall it's good but the amenities etc are just so-so for a 5 star hotel.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
Rizkya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A strategically located hotel in Bandung City. Very close to Bandung train station.
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Accommodation's Reply
26 Jan 2026
Dear Rizkya, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Management Hilton Bandung
Tiara G. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was a wonderful stay at the Hilton Bandung. Excellent service, clean rooms, and a varied and delicious breakfast. Thank you, Hilton.
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Accommodation's Reply
22 Jan 2026
Dear Tiara G. R., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Management Hilton Bandung
I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service, good experience, good service, good experience, good service, good experience, very clean, friendly staff, the lobby smells very good, amenities are very complete
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
n***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nearby to train station, city centre, choose premier room, great bathtub and spacious room. Lobby and pool and kids stuffs quite basic
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Management Hilton Bandung
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is good and friendly, the rooms are clean and the swimming pool is nice, I want to go back there
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Management Hilton Bandung
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hilton, friendly for the price, and hospitality hotel. Thanks Hilton
1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly receptionist and fast service, clean and large room with a bed that fits 2 people
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2 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was great, from the service to the cleanliness and tidiness of the rooms. Absolutely top-notch.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Z***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Stayed for two nights with my wife and kids. The room was spacious with two queen beds. The kids loved being able to share a room with their parents but still have their own bed.
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Strategic location, especially for whoosh riders. All the staff was friendly and accomodating. The room is spacious with direct view to the pool, they also decorating their lobby in the cutest way 🎀🎁🎄
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
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Rahul P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Excellent location and good service.
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Accommodation's Reply
05 Jan 2026
Dear Rahul, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Mauhammad M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Convenient and close to two major Bandung malls, Paskal Mall and PVJ Mall. Close to the Jakarta toll road. Sundanese hospitality is evident.
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2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mauhammad M., Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 12 week(s) ago
Disappointing because when purchasing the ticket, it included breakfast for 4 people, and it was also confirmed during registration. On day 1, it was okay when entering the breakfast area, but on day 2, it was suddenly said that only 2 people were allowed to have breakfast. This means there is something wrong with the system of this 5-star hotel. Why can there be different rules on different days, making your appetite immediately lose its mood... the first and last time here.
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2 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Value Guest, Thank you for taking the time to share your feedback regarding your recent stay with Hilton Bandung. We sincerely apologize for the inconveniences you experienced during your visit. Your feedback is invaluable to us, and we are committed to enhancing our services to ensure a more enjoyable stay for all our guests. We hope you will give us another opportunity to welcome you back and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we look forward to the possibility of serving you better in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
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