Mandarin Oriental Jakarta

Hotels
Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
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About Accommodation

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Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (2)
Clean Room (2)
10.0
/ 10
Dicky D.
Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

9.3

Strategic Location
Lobby Mandarin Oriental Jakarta
Lobby 2 Mandarin Oriental Jakarta

Discover More About Mandarin Oriental Jakarta

Location


Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin.

The hotel is located only 0.78 km away from BNI City Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Mandarin Oriental Jakarta

Whether you are planning an event or other special occasions, Mandarin Oriental Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Jakarta.

Mandarin Oriental Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mandarin Oriental Jakarta will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Mandarin Oriental Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Mandarin Oriental Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental Jakarta is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mandarin Oriental Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Jakarta.

All Facilities

Bar, Cafe and Lounge Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Jakarta
Swimming Pool
Entertainment Facility Mandarin Oriental Jakarta
Entertainment Facility
Fitness Center Mandarin Oriental Jakarta
Fitness Center
Functional Hall Mandarin Oriental Jakarta
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Halfboard without drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Mandarin Oriental Jakarta?
There are top facilites at Mandarin Oriental Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,178 verified guests reviews
9.0
Impressive
Fantastic
680
Very Good
402
Satisfying
12
Average
84
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (2)
clean room (2)
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Category
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Language
English
Show Reviews with Photos
Hendro G.
Staycation
10
/ 10
10 Dec 2023
The room is clean and luxurious, the service is very satisfying with the staff being very helpful. Thank's for the birthday surprise for my wife that exceeded my expectations. The Mandarin Oriental gave me a great staycation experience, and we hope to stay there again.
Review photo of Mandarin Oriental Jakarta from Hendro G.

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Accommodation's Reply
09 Jan 2024
Dear Mr. Goenawan, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards, Andy. Andrew Abram. General Manager.
DD
Dicky D.
Staycation
10
/ 10
30 Oct 2022
Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!
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Review photo of Mandarin Oriental Jakarta from Dicky D.
Review photo of Mandarin Oriental Jakarta 2 from Dicky D.
Review photo of Mandarin Oriental Jakarta 3 from Dicky D.
Review photo of Mandarin Oriental Jakarta 4 from Dicky D.

1 liked this review

Accommodation's Reply
17 Nov 2022
Dear Dicky, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Andrea S. G.
Staycation
10
/ 10
09 May 2022
It was a really great experience staying at mo jakarta
Review photo of Mandarin Oriental Jakarta from Andrea S. G.
Review photo of Mandarin Oriental Jakarta 2 from Andrea S. G.
Review photo of Mandarin Oriental Jakarta 3 from Andrea S. G.
Review photo of Mandarin Oriental Jakarta 4 from Andrea S. G.
Review photo of Mandarin Oriental Jakarta 5 from Andrea S. G.
Review photo of Mandarin Oriental Jakarta 6 from Andrea S. G.

3 liked this review

Yolanda N.
Staycation
10
/ 10
01 Mar 2022
First time to stay in Mandarin Oriental Jakarta for Staycation. The facilities and breakfast was good, I got the best view from Selamat Datang Monument. And I like the services from all staffs, they're all so friendly.
Review photo of Mandarin Oriental Jakarta from Yolanda N.

2 liked this review

Accommodation's Reply
18 Mar 2022
Dear Ms Yolanda, Thank you for your review. We’re delighted to hear that you enjoyed your staycation here. Your satisfaction truly inspired us. We look forward to welcoming you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Dian Risna Saputri – Marketing Communications Manager
Alicia H.
Staycation
9.7
/ 10
03 Oct 2022
Stayed at room 1309 - the views wasn't the best but the natural lighting was exceptional! Very comfy bed, spacious room, amazing bathroom (they have the WC in a separate room) especially the bath tub, tho the lighting in vanity area can be improved. Breakfast was okay, had to wait for a while because it was full but the server was very quick and helpful. We checked the pool but decided not to swim because it was pretty small. The gym seems to be good tho. Overall a very pleasant stay!
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Review photo of Mandarin Oriental Jakarta from Alicia S. H.

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Accommodation's Reply
07 Oct 2022
Dear Alicia, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
KH
Kunthi H.
Staycation
9.7
/ 10
12 Jul 2022
Truly awesome hotel for short staycation. The staffs are very friendly and respected the guests every time we passes by. Special thanks for housekeeping team, Ahmad & Reza, for giving warmly welcome note when we checked in. Front office lady also helped us to have late check out. The concierge was also helped whenever we have food package from outside. Thanks a lot for all staffs, definitely memorable staycation!
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Review photo of Mandarin Oriental Jakarta from Kunthi H.
Review photo of Mandarin Oriental Jakarta 2 from Kunthi H.

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Accommodation's Reply
19 Jul 2022
Dear Kunthi, Thank you for your glowing review. We appreciate your recognition towards our team who have gone the extra mile to ensure your stay was a memorable one rest assured Ahmad, Reza and the entire team will be informed of your very kind feedback. Receiving positive guest recognition sincerely inspires the team to constantly work towards delivering excellence amidst unparalleled luxury. In the meantime, we look forward to welcoming you back to our hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Hany A.
This is a private profile
Staycation
9.7
/ 10
31 Mar 2022
Great service, so far we are enjoying our stay here in MOJKT.
Review photo of Mandarin Oriental Jakarta from Hany A.
Review photo of Mandarin Oriental Jakarta 2 from Hany A.

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Accommodation's Reply
20 Apr 2022
Dear Ms Hany, Thank you for your review. We’re delighted to hear that you enjoyed your stay and the service provided by our colleagues. We look forward to welcoming you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Dian Risna Saputri – Marketing Communications Manager
LF
Lea F.
Staycation
8.5
/ 10
22 Feb 2022
Super recommended 👌🏻 good facilities
Review photo of Mandarin Oriental Jakarta from Lea T. F.

1 liked this review

Accommodation's Reply
09 Mar 2022
Dear Ms. Lea, Thank you for giving your review for us. We’re delighted to hear that you enjoyed your staycation here. We look forward to welcoming you back at Mandarin Oriental, Jakarta in the near future. Sincerely, Dian Risna Saputri – Marketing Communications Manager
YY
Yuliyanti Y.
Staycation
8.5
/ 10
22 Feb 2022
Good ambiance 👌🏻 good service
Review photo of Mandarin Oriental Jakarta from Lea T. F.
Review photo of Mandarin Oriental Jakarta 2 from Lea T. F.

2 liked this review

Accommodation's Reply
09 Mar 2022
Dear Ms. Yuliyanti, Thank you for giving your review for us. We’re delighted to hear that you enjoyed your staycation here. Your satisfaction truly inspired us. We look forward to welcoming you back at Mandarin Oriental, Jakarta in the near future. Sincerely, Dian Risna Saputri – Marketing Communications Manager
MD
Muhammad D. A. S.
Staycation
6.7
/ 10
01 Apr 2022
Short: overall is good (4/5) but too much dissatisfaction resulting in complaint for ⭐⭐⭐⭐⭐ class hotel long: /checkin process + arrival lucky draw for special item + ice cream welcome treat + super kind hotelier - long & complicated checkin process (esp. Register membership) - need to deposit money /room + premium furniture + spacious room + watering & air-conditioning tools is top notch -- we found previous guest trash on refrigerator while room is already sealed - thin tissue. Poor quality - jet flush is half-broken. Cant control the power /guest services + responsive & quite helpful + they offer upgrade room & amenities when we complaint about the trash (just so unfortunate we cant accept the room upgrade since we just arrived from flight and prefer to rest). The bath bomb/bath liquid is awesome - some (2) young inexperienced staff cant answer when we questioning food-related inquiry (we're foodies) /food + signature food is a must-try + variety isnt as much as any other hotel but the taste is solid + pastry is tasty and we love the cheese palate! ❤️❤️❤️ - limited fresh juice option
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Review photo of Mandarin Oriental Jakarta from Muhammad D. A. S.
Review photo of Mandarin Oriental Jakarta 2 from Muhammad D. A. S.

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Lobby 4 Mandarin Oriental Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.