Maya Ubud Resort & Spa

Resorts
9.4
/10
Exceptional
1,267 reviews

What Guests Say About Their Stay

Raden A. T.

10.0
/ 10
Sangat menyenangkan. Kualitas pelayanan baik sekali. Bahkan sudah merencanakan next time datang ke Ubud akan menginap lagi di Maya Ubud Resort & Spa.

Ita

10.0
/ 10
My stay was exceptional! Maya resort Ubud are definitely a very good place to stay in Ubud. Their staff are very friendly and helpful. Especially their front office staff who helped me checked in, she was really friendly and sincere. Every part of the resort are clean, the view is beautiful. Loved their swimming pool and nature walk path. Would love to come back again soon!

Diana Diana

10.0
/ 10
feeling lovely to stay at here when spending our honeymoon, amazing jungle & river view, comfortable bed, friendly staff and thank you so much for a little surprised for us, yummy chocolate cake & beautiful flower petal at bathtub, we want back here again and never forget the moment at here.

Soendoro S.

10.0
/ 10
Very well-maintained hotel. Will come back again.

Setiyo W.

9.4
/ 10
Maya Ubud is a perfect place for escape from the crowd, it provides great location, great view and great spa
In the Area
See Map
Jalan Gunung Sari Peliatan Po Box 1001, Ubud, Gianyar, Bali, Indonesia, 80571

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Maya Ubud Resort & Spa is a resort is located at Ubud. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Maya Ubud Resort & Spa

Jalan Gunung Sari Peliatan Po Box 1001, Ubud, Gianyar, Bali, Indonesia, 80571
Discover More Places
Lobby Maya Ubud Resort & Spa
Exterior 2 Maya Ubud Resort & Spa

Discover More About Maya Ubud Resort & Spa

Discover Serenity at Maya Ubud Resort & Spa

Welcome to Maya Ubud Resort & Spa, your gateway to an unforgettable Balinese escape. Nestled amidst the lush, verdant landscapes of Ubud, this exquisite resort offers a harmonious blend of luxurious comfort, impeccable service, and breathtaking natural beauty. Whether you're seeking a romantic getaway, a rejuvenating wellness retreat, or a tranquil family vacation, Maya Ubud Resort & Spa promises an experience that will enchant and inspire. Discover a sanctuary where the gentle sounds of nature and the warmth of Balinese hospitality converge to create lasting memories.

Maya Ubud Resort & Spa Location

Maya Ubud Resort & Spa is ideally situated in the serene and picturesque region of Ubud, Bali. Specifically, it is located in the tranquil village of Lodtunduh, approximately 10 kilometers from the vibrant cultural heart of Ubud town. This prime location offers a perfect balance, providing a peaceful retreat away from the hustle and bustle while remaining conveniently accessible to the area's renowned attractions. The resort is nestled along the Ayung River, offering stunning natural vistas and a sense of secluded luxury. While not directly adjacent to a major highway, the journey from Ngurah Rai International Airport (DPS) is approximately a 1.5 to 2-hour drive, depending on traffic conditions. The atmosphere surrounding Maya Ubud Resort & Spa is one of profound tranquility, characterized by the sounds of nature and the gentle flow of the river, making it an idyllic setting for relaxation and rejuvenation.

Maya Ubud Resort & Spa Facilities & Services

Facilities for guests at Maya Ubud Resort & Spa are designed to cater to every need, ensuring a comfortable and enriching stay.

  • Swimming Pools:

    Enjoy multiple stunning swimming pools, including an infinity pool overlooking the river valley, open daily from 7:00 AM to 7:00 PM. No additional fees apply.
  • Spa & Wellness Center:

    Indulge in a range of rejuvenating treatments and therapies at the award-winning spa, open from 9:00 AM to 9:00 PM. Prices vary depending on the treatment, starting from approximately PHP 2,500.
  • Fitness Center:

    Maintain your workout routine at the well-equipped fitness center, available from 6:00 AM to 8:00 PM, free of charge for guests.
  • Kids' Club:

    Younger guests can enjoy supervised activities and fun at the Kids' Club, open from 9:00 AM to 5:00 PM. Fees may apply for specific activities, typically around PHP 300 per child.
  • Shuttle Service:

    Complimentary shuttle service is available to and from Ubud town center at scheduled times, offering convenience for exploring local markets and attractions.
  • Free Parking:

    Ample free parking space is provided for guests arriving by private vehicle.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the resort.
  • 24-Hour Front Desk:

    Assistance is available around the clock for your convenience.

Maya Ubud Resort & Spa Room Types

The room types of Maya Ubud Resort & Spa offer a diverse selection to suit every traveler's preference, each designed with elegance and comfort in mind.

  • Deluxe Room:

    These beautifully appointed rooms offer a serene Garden View and are strictly non-smoking. They feature a luxurious bathtub for ultimate relaxation.
  • Maya Room:

    Similar to the Deluxe Room, the Maya Room also provides a peaceful Garden View and includes a bathtub, ensuring a comfortable and tranquil stay. These rooms are non-smoking.
  • Valley Deluxe Room:

    Experience breathtaking views of the Ayung River valley from these spacious rooms. They are non-smoking and equipped with a bathtub.
  • Riverfront Villa:

    For an enhanced experience, these private villas offer direct access to the river and unparalleled views. They are non-smoking and feature a private bathtub.
  • Presidential Villa:

    The epitome of luxury, the Presidential Villa boasts expansive living spaces, private plunge pools, and spectacular river valley views. These are non-smoking villas with a private bathtub.

Maya Ubud Resort & Spa is not a pet-friendly establishment.

Maya Ubud Resort & Spa Dining & Restaurants

Savor exquisite culinary journeys at Maya Ubud Resort & Spa, where diverse dining options cater to every palate.

  • Maya Sari Restaurant:

    Offering all-day dining with stunning views of the river valley, Maya Sari serves a delectable array of international and Indonesian cuisine. Estimated price per person: PHP 1,200 - PHP 2,000. Operating hours: 7:00 AM - 10:30 PM.
  • The Pool Bar:

    Enjoy refreshing cocktails, light snacks, and casual meals by the main swimming pool. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 10:00 AM - 6:00 PM.
  • In-Villa Dining:

    For a more private experience, enjoy a curated menu delivered directly to your villa, available 24 hours a day. Prices vary based on selection.

Maya Ubud Resort & Spa Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding Maya Ubud Resort & Spa with these captivating nearby attractions and activities.

  • Tegalalang Rice Terraces:

    Witness the iconic, emerald-green rice paddies that are a hallmark of Bali's agricultural landscape.
  • Ubud Monkey Forest:

    Explore this sacred sanctuary, home to hundreds of long-tailed macaques and ancient temples.
  • Goa Gajah (Elephant Cave):

    Discover this archaeological site featuring a historically significant cave with intricate carvings.
  • Ubud Art Market:

    Browse a vibrant array of local handicrafts, souvenirs, and traditional Balinese art.
  • Campuhan Ridge Walk:

    Enjoy a scenic and relatively easy trek offering panoramic views of lush valleys and tropical flora.

If you are looking for other activities around Maya Ubud Resort & Spa, check out the best deals on Traveloka: Recommended activities in Gianyar!

How to Get to Maya Ubud Resort & Spa from the Airport

Navigating your journey to Maya Ubud Resort & Spa is made convenient with several transportation options. The airport transfer service of Maya Ubud Resort & Spa ensures a seamless arrival.

  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book a private transfer directly through the resort. This service offers a hassle-free experience with a driver meeting you at the airport arrivals hall. Estimated cost: PHP 2,000 - PHP 3,000.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare beforehand. Estimated cost: PHP 1,500 - PHP 2,500.
  • Ride-Hailing Services:

    You can arrange for a ride-hailing service to pick you up from designated areas outside the airport. Estimated cost: PHP 1,200 - PHP 2,000.
  • Pre-booked Airport Transfer Services:

    Various companies offer pre-booked airport transfer services, providing a reliable and often cost-effective alternative. Estimated cost: PHP 1,300 - PHP 2,200.

The journey from Ngurah Rai International Airport (DPS) to Maya Ubud Resort & Spa typically takes between 1.5 to 2 hours, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Maya Ubud Resort & Spa

Choosing Maya Ubud Resort & Spa for your Bali vacation guarantees an experience filled with tranquility, luxury, and exceptional service.

  • Stunning Natural Setting:

    Immerse yourself in the breathtaking beauty of the Ayung River valley and lush tropical surroundings.
  • Luxurious Accommodations:

    Enjoy elegantly appointed rooms and private villas designed for ultimate comfort and relaxation.
  • World-Class Facilities:

    Benefit from excellent amenities including multiple swimming pools, a renowned spa, and a well-equipped fitness center.
  • Exceptional Dining:

    Indulge in diverse culinary offerings at the resort's restaurants and bars.
  • Tranquil Ambiance:

    Escape the everyday and find peace in a serene environment that promotes well-being.
  • Convenient Location:

    While secluded, the resort offers easy access to Ubud's cultural attractions and natural wonders.

Discover the best Room availability at Maya Ubud Resort & Spa and start planning your dream getaway. Booking Maya Ubud Resort & Spa is simple and rewarding when you choose Traveloka.

Book budget hotels in Bali and experience the magic of this enchanting island.

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All facilities in Maya Ubud Resort & Spa

Bar, Cafe and Lounge Maya Ubud Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Maya Ubud Resort & Spa
Swimming Pool
Entertainment Facility Maya Ubud Resort & Spa
Entertainment Facility
Fitness Center Maya Ubud Resort & Spa
Fitness Center
Functional Hall Maya Ubud Resort & Spa
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Area shuttle
  • Bicycle rental
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Golf course
  • Tennis

Food and Drinks

  • Bar

Nearby Facilities

  • Shops

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Maya Ubud Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Any booking under Room Type Domestic must be presented ID/KITAS/KITAP Holder Upon Check-in. The hotel will decline upon check-in any booking that does not comply with this rule and will address the guests to contact the Travel agent. The guests must contact their provider by themselves or check-in with published rates as per The Resort’s Website.

Extra Breakfast

Accommodation charges IDR 345,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Maya Ubud Resort & Spa
108
Number of floors in Maya Ubud Resort & Spa
3
Another facilities in Maya Ubud Resort & Spa
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Maya Ubud Resort & Spa

What are available facilities at Maya Ubud Resort & Spa?
There are top facilites at Maya Ubud Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Maya Ubud Resort & Spa?
The standard check-in time at Maya Ubud Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Maya Ubud Resort & Spa provide breakfast?
Yes, Maya Ubud Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Maya Ubud Resort & Spa?
Maya Ubud Resort & Spa is a 5.0-star hotel.
How many floors does Maya Ubud Resort & Spa have?
Maya Ubud Resort & Spa has 3 floors.
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More Reviews from Other Guests in Maya Ubud Resort & Spa

Overall Ratings & Reviews Maya Ubud Resort & Spa

Traveloka (261)
Other sources (1,006)
9.6
Exceptional
From 1,006 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Maya Ubud Resort & Spa

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and genuine staff. I Love my room
Macarena
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property, wonderful amenities. Large and clean room with a stunning view. The staff was kind and generous. I would love to return dome day.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There really isn’t anything negative to say about this place - only various positives. This is my second stay here (last one was 2019) and it was as incredible this time as last time - by far my go to stay in ubud. Got a heavenly pool villa with butler service this time and it was incredible!
Max
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms are beautiful, private and secluded. There is ample space both in the room and in the private garden and pool. The staff are the most beautiful people. We have stayed here 3 times and will be back again.
Elham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love Maya Ubud Resort and Spa. Specially, most of the people work there were friendly and nice. The room was so clean, quiet and comfortable. Their breakfast was wonderful, they had Indonesian food and Indian, Chinese food and regular breakfast. Everything was so fresh. They had gluten free options for bread and pastries,… fresh fruit. Fresh bread, thank you so much Darsa the manager for helping us to make a the other reservations.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellence place for relaxing vacations.
Christine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing resort, welcoming and accommodating staff. I had the best time there. I highly recommend for the breathtaking views. If you’re looking for value, quality, amazing food and excellence I recommend staying here.
Jacob
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Maya Ubud Resort & Spa was an unforgettable stay. My room had 2 balconies that offered stunning views, and waking up to the sounds of nature each morning brought a deep sense of peace and tranquility. The infinity forest pool was beautiful, but the river infinity pool was my favorite- Truly a one of a kind experience surrounded by jungle. The food was spot on, and there was daily entertainment with live bands and performances, which added so much to the atmosphere. On top of it all, the resort is perfectly located in the heart of Ubud, making it easy to reach most of the area's famous attractions while still feeling like a private escape.
Read More
Suranjit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly and room was good. We koved it and will come back
Yenny
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staffs are amazing. The
Javeed
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was one of the most disappointing hotel experiences I’ve ever had, and I don’t understand how this property is marketed as “5-star.” We paid to stay here and couldn’t even reliably access the resort/our room. When we arrived, there was construction with blocked-off access and staff wouldn’t allow paying guests through. We were told “Security is coming.” We waited and followed up—security never came. No escort, no clear direction, no ownership. The only response we eventually got was essentially “go to the room,” as if blocking guests from entering is normal. What made it worse: they offered NOTHING to fix their mistake. No meaningful apology, no remedy, no compensation, and no manager stepping in—just deflection and moving on. Cleanliness was also a serious issue. The room felt damp and poorly maintained, with concerns around the bathroom. The A/C had an unpleasant odor and appeared dirty, making the air quality feel questionable. Even dining was unsanitary: at one of the restaurants the silverware was visibly not properly cleaned (residue/film). Disgusting for a resort at this price point. We also experienced bites/skin irritation consistent with pests. Regardless of what they claim, we left uncomfortable and concerned—and they showed no urgency. Worst part: after the stay I emailed the resort FIVE times and called TWICE. Not one person has returned a single response.. If you’re wondering whether they’ll take care of you when an issue occurs they won’t!
Read More
Michelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was wonderful. The staff were outstanding. All of them. So attentive and friendly and caring, they really made me feel at home. The rooms and facilities were outstanding and the food was delicious at every meal.
Justin
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Such a serene and tranquil place. The connection to balinese culture was amazing, from the people to the food. The room was big and modern. I was also impressed with the high ceilings.
Elodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Incredibly clean and lush, all the amenities and more that you need. Incredibly helpful and friendly staff!
Chiru
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very beautiful resort in the middle of the nature, quite with wildlife around it.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was Amazing! Pleasant & made sure every small detail was perfect!
Jonno
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent rooms, excellent staff. Great facillites and entertainment.
Alana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival.
Fazeela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If you love nature, you will love this place! Amazing
Mishna
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing service from everyone! Parka in the restaurant would always sort out our large group tables for all meals. We had a very good experience at Maya.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Maya Ubud Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Maya Ubud Resort & Spa

Traveloka (261)
Other sources (1,006)
9.6
Exceptional
From 1,006 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Maya Ubud Resort & Spa

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and genuine staff. I Love my room
Macarena
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property, wonderful amenities. Large and clean room with a stunning view. The staff was kind and generous. I would love to return dome day.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There really isn’t anything negative to say about this place - only various positives. This is my second stay here (last one was 2019) and it was as incredible this time as last time - by far my go to stay in ubud. Got a heavenly pool villa with butler service this time and it was incredible!
Max
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms are beautiful, private and secluded. There is ample space both in the room and in the private garden and pool. The staff are the most beautiful people. We have stayed here 3 times and will be back again.
Elham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love Maya Ubud Resort and Spa. Specially, most of the people work there were friendly and nice. The room was so clean, quiet and comfortable. Their breakfast was wonderful, they had Indonesian food and Indian, Chinese food and regular breakfast. Everything was so fresh. They had gluten free options for bread and pastries,… fresh fruit. Fresh bread, thank you so much Darsa the manager for helping us to make a the other reservations.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellence place for relaxing vacations.
Christine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing resort, welcoming and accommodating staff. I had the best time there. I highly recommend for the breathtaking views. If you’re looking for value, quality, amazing food and excellence I recommend staying here.
Jacob
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Maya Ubud Resort & Spa was an unforgettable stay. My room had 2 balconies that offered stunning views, and waking up to the sounds of nature each morning brought a deep sense of peace and tranquility. The infinity forest pool was beautiful, but the river infinity pool was my favorite- Truly a one of a kind experience surrounded by jungle. The food was spot on, and there was daily entertainment with live bands and performances, which added so much to the atmosphere. On top of it all, the resort is perfectly located in the heart of Ubud, making it easy to reach most of the area's famous attractions while still feeling like a private escape.
Read More
Suranjit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly and room was good. We koved it and will come back
Yenny
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staffs are amazing. The
Javeed
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was one of the most disappointing hotel experiences I’ve ever had, and I don’t understand how this property is marketed as “5-star.” We paid to stay here and couldn’t even reliably access the resort/our room. When we arrived, there was construction with blocked-off access and staff wouldn’t allow paying guests through. We were told “Security is coming.” We waited and followed up—security never came. No escort, no clear direction, no ownership. The only response we eventually got was essentially “go to the room,” as if blocking guests from entering is normal. What made it worse: they offered NOTHING to fix their mistake. No meaningful apology, no remedy, no compensation, and no manager stepping in—just deflection and moving on. Cleanliness was also a serious issue. The room felt damp and poorly maintained, with concerns around the bathroom. The A/C had an unpleasant odor and appeared dirty, making the air quality feel questionable. Even dining was unsanitary: at one of the restaurants the silverware was visibly not properly cleaned (residue/film). Disgusting for a resort at this price point. We also experienced bites/skin irritation consistent with pests. Regardless of what they claim, we left uncomfortable and concerned—and they showed no urgency. Worst part: after the stay I emailed the resort FIVE times and called TWICE. Not one person has returned a single response.. If you’re wondering whether they’ll take care of you when an issue occurs they won’t!
Read More
Michelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was wonderful. The staff were outstanding. All of them. So attentive and friendly and caring, they really made me feel at home. The rooms and facilities were outstanding and the food was delicious at every meal.
Justin
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Such a serene and tranquil place. The connection to balinese culture was amazing, from the people to the food. The room was big and modern. I was also impressed with the high ceilings.
Elodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Incredibly clean and lush, all the amenities and more that you need. Incredibly helpful and friendly staff!
Chiru
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very beautiful resort in the middle of the nature, quite with wildlife around it.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was Amazing! Pleasant & made sure every small detail was perfect!
Jonno
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent rooms, excellent staff. Great facillites and entertainment.
Alana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival.
Fazeela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If you love nature, you will love this place! Amazing
Mishna
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing service from everyone! Parka in the restaurant would always sort out our large group tables for all meals. We had a very good experience at Maya.
Number of reviews per page
20
40