Novotel Semarang

Very comfortable. Recommended!!!!

The room is comfortable, the staff is responsive and kind

Overall, I was satisfied with my stay here, according to Novotel standards. The only downside for me was the bathroom: the bathtub, curtain, and powerful shower combined to create a muddy mess. Furthermore, there was no drain/ditch for the water to drain. The only way to do this was to call housekeeping. Better yet, remove the bathtub and replace it with a pure shower, like most hotels nowadays. Otherwise, it was a pleasant experience. Bravo, Novotel Semarang.

Both location and service are good

The breakfast was delicious, the front office staff in the lobby were very friendly.

The room is dark and old with a dark wooden floor that creaked at certain places when you stepped on them. The room probably needs a bit of touch-up but is very spacious with a lovely view of Paragon mall. Very pretty at night. The beds are big and comfy. The bathroom is spacious with a shower over the bathtub. The shower screen needs to be replaced. It is all brown and moldy looking. The cupboard is spacious but needs a light installed in it. We couldn't see much in it, like a cave 😅 The housekeeping staff are friendly and prompt. The bell boy, Rizky, is very helpful. He's friendly and always has a smile. The security staff as well, friendly and helpful. The breakfast buffet is good. Plenty of choices. The staff doesn't interact much but is helpful, especially the 2 staff at the egg stations. They are so kind to make me something due to my dietary requirements. The chef, chef Wahidin, was very kind and helpful. Thank you chef. The location is good, nearby (at the front of the hotel, slightly to the right) a foot bridge to cross over to the Paragon mall. We enjoyed our stay and will stay again if we come to Semarang again. Thank you for your hospitality.

The sound from the next room, especially next to room 401, was that someone was using the bathroom.

Service, rooms are all good, not disappointing 👍

I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.

Really enjoyed staying at this hotel

Yesterday, I booked at a different hotel by mistake and had an incredibly enjoyable experience at the Novotel Semarang. The friendly and courteous service is typical of Semarang. I highly recommend this hotel for those of you who are on vacation or working and need a comfortable place to stay in Semarang.

It was really fun, even though it was only one night, it was memorable. I never get bored staying at Novotel.

My stay at the Novotel Semarang was very enjoyable. The pool and restaurant were lovely, the breakfast was excellent, and the staff were very friendly. Unfortunately, the elevator to the basement parking area was broken, making it difficult to access.

It was a great stay here, child-friendly, with baby cot facilities which are rare in hotels, friendly staff, close to malls and food, and fast check-out 🩶

I've stayed at this hotel several times, and the service always gets better. I'll definitely stay here again when I'm in Semarang.

pillows too thin. bfast lacks variety

The sheets are not clean, there are stains, they should not be used anymore

Friendly staff and good location

The hotel staff are all friendly... we feel very helped by having children, especially when taking out, putting in, and carrying our luggage.

All the staff are very friendly and helpful, the swimming pool is clean, the food for breakfast is varied and delicious, the rooms are very comfortable and clean.