Do the rooms at Novotel Semarang include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

I'm afraid I don't have access to real-time information, including pricing and specific room amenities for Novotel Semarang. To find out if they offer rooms with sofa beds or the cost of an extra hotel bed, I recommend checking their official website or contacting them directly. Their website should detail room types and any additional charges for extra bedding in hotels, including the option of an extra hotel bed.

Does Novotel Semarang offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

I'm afraid I don't have access to real-time information, including specific services offered by individual hotels like the Novotel Semarang. To confirm whether they provide a hotel transfer service, including transfer from airport to hotel or a shuttle, I recommend checking their official website or contacting them directly. Many hotels with airport shuttle options advertise this on their booking sites.

Does Novotel Semarang offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Novotel Semarang offers a range of event spaces perfect for business or private functions. They have several hotel meeting rooms and a sizeable conference hall in the hotel, providing various options to suit different needs and group sizes. These hotel conference venues are equipped to cater for a variety of events, making them ideal hotels with conference facilities. For specific details on room sizes and availability, it's best to contact the hotel directly.

Is there an ATM or cash machine near me available inside or close to Novotel Semarang, ideally an ATM near me with cash?

I can help with that. To find the closest ATM with cash, I recommend using a map app on your phone and searching for "ATM near me" or "cash machine near me". Inputting "Novotel Semarang" as a location will help narrow the search to ATMs near the hotel. Many apps show which ATMs currently have cash available, ensuring you won't make a wasted trip.

What are available facilities at Novotel Semarang?

There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Semarang?

The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel Semarang

Novotel Semarang has a 4.0-star rating.

Are there any parking spots at Novotel Semarang ?

Yes: Yes, there are parking spots at Novotel Semarang

Is there a swimming pool at Novotel Semarang?

Yes, a swimming pool is available at Novotel Semarang.

Does Novotel Semarang offer airport transfers?

Yes, Novotel Semarang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Novotel Semarang?

Novotel Semarang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Novotel Semarang

Name: Novotel Semarang
Address: Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132, Jl. Pemuda 123, Jawa Tengah, 50132, Indonesia
Rating: 8.3

Hotels

8.3

/10

Very Good

3,015 reviews

What Guests Say About Their Stay

Distance To City Center (92)

Room Space (84)

Staff Friendliness (83)

Bedroom (77)

Summarized by AI

The community consensus is that Novotel Semarang is a great choice for travelers, with many guests highlighting its strategic location and friendly staff. The hotel's proximity to shopping centers like Paragon Mall, as well as attractions and the city center, makes it a convenient base for exploring Semarang. Guests also appreciate the clean and spacious rooms, along with the variety and quality of the breakfast options.

Mohammad R.

9.7

/ 10

I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.

Probo W.

10.0

/ 10

It was a great stay here, nice hotel, friendly staff, spacious and clean rooms, and the food tasted really good.

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Alvin K.

10.0

/ 10

Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.

Deni K.

9.4

/ 10

The room is spacious, comfortable and clean. The location is very strategic, the staff is friendly. Thank you for the service.

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J***i

10.0

/ 10

Our family enjoyed staying at this hotel with its location close to the city center, shopping areas and tourist attractions. The staff service is friendly, the rooms are comfortable and clean.

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In the Area

See Map

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Semarang is a good choice when you are visiting Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

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Novotel Semarang Rates per Night

Looking for the best Novotel Semarang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Novotel Semarang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Novotel Semarang Location & Address

Novotel Semarang is located at Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132. It's situated in the Semarang area of Indonesia, known for its vibrant atmosphere and cultural attractions. The hotel is approximately 2 km from the city center.

How to go to Novotel Semarang from Airport

Need to figure out the best way to get to Novotel Semarang from the airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel.

Taxi (Most Direct):
A taxi is the most straightforward way to get to Novotel Semarang. You can find taxis readily available outside the arrival terminal. The journey typically takes around 20-30 minutes, depending on traffic.
Ride Hailing (Convenient):
Ride Hailing services are readily available in Semarang. Simply book a ride through the app, and a driver will pick you up from the airport. This is a convenient and often cost-effective option.
Airport Bus (Budget-Friendly):
Trans Semarang, the local bus service, operates routes that connect the airport to various parts of the city. You'll need to check the specific route and schedule to see if it aligns with your destination. This is the most affordable option.
Hotel Transfer (Hassle-Free):
Many hotels, including Novotel Semarang, offer airport pick-up services. You can arrange this in advance with the hotel for a hassle-free transfer.

Tips: For the most convenient route, consider pre-booking a hotel transfer or using a Ride Hailing service. This will save you time and ensure a smooth journey to Novotel Semarang.

Novotel Semarang Reviews & Summary

Want to know all about hotel before you book? Novotel Semarang consistently receives positive hotel reviews, making it a popular choice for travellers. Guests rave about the hotel's comfortable accommodations and excellent service. What guests love most about Novotel Semarang is its central location, making it easy to explore the city's attractions. The hotel also boasts a range of amenities, including a swimming pool, fitness center, and on-site dining options. A standout feature is the spacious and well-appointed rooms, ensuring a relaxing stay. Here's a short, positive review: "Excellent hotel with friendly staff and great facilities. The location is perfect for exploring Semarang, and the rooms are very comfortable. Highly recommended!"

Novotel Semarang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Novotel Semarang offers a variety of categories of hotel rooms to suit every traveller's needs. From cozy standard rooms to spacious suites, there's something for everyone.

Standard Room:
These rooms offer comfortable accommodations with a choice of a king-size bed or twin beds. Non-smoking options are available.
Superior Room:
Slightly larger than the standard rooms, Superior Rooms offer added amenities and enhanced comfort. Some rooms offer city views.
Deluxe Room:
These rooms feature a separate seating area and a larger bathroom with a bathtub. Smoking and non-smoking rooms are available.
Executive Suite:
The Executive Suites offer the most space and luxury, with a separate living room, bedroom, and a well-equipped bathroom with a bathtub and bidet.
Family Room:
Designed for families, these rooms offer ample space and can accommodate extra beds or cots.

Novotel Semarang is not a pet-friendly hotel.

Hotel Facilities in Novotel Semarang

Looking for a hotel with top-notch hotel facilities? Novotel Semarang has you covered! The hotel offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests.

Swimming Pool:
Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your stay at the hotel's well-equipped fitness center. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
Kids Club:
Keep the little ones entertained at the Kids Club, offering a variety of activities and games.
Business Center:
Stay connected and productive at the hotel's business center, offering printing and faxing services.
Meeting Rooms:
Novotel Semarang offers several meeting rooms for business events and conferences.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Novotel Semarang

Craving a delicious meal or a quick bite? Novotel Semarang boasts several dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Whether you're in the mood for local cuisine or international fare, you'll find something to satisfy your taste buds.

Citruz Restaurant:
This all-day dining restaurant offers a wide selection of Indonesian and international dishes. The hotel buffet breakfast is served here daily. Buffet prices start from SGD 25 per person. Open from 6:00 AM to 10:00 PM.
Gajah Mada Lounge:
Relax and unwind at the Gajah Mada Lounge, offering a variety of cocktails, wines, and light snacks. Open from 10:00 AM to 1:00 AM.
Poolside Bar:
Enjoy refreshing drinks and snacks by the pool at the Poolside Bar. Open from 9:00 AM to 6:00 PM.

Citruz Restaurant is known for its signature dish, Nasi Goreng Special, a flavorful Indonesian fried rice dish.

Novotel Semarang Airport pickups and How to Book

Need a convenient hotel to airport transfer? Novotel Semarang offers hotels with airport shuttle services for a hassle-free arrival and departure. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Semarang using public transport is easy with several MRT nearby and bus stops nearby. Here's a guide to the nearest options:

BRT Trans Semarang Halte Imam Bonjol:
This bus stop is located approximately 500 meters from Novotel Semarang. It is served by several BRT Trans Semarang routes, providing access to various parts of the city.
BRT Trans Semarang Halte Pemuda:
Located about 800 meters from the hotel, this bus stop also offers access to different BRT Trans Semarang routes.

To use the BRT Trans Semarang, you can purchase a prepaid card at designated kiosks or bus stops. The card can be topped up with credit and used to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Semarang offers a variety of nearby places to go that are perfect for families and kids. Here are a few suggestions for nearby sightseeing places:

Semarang Zoo:
Get up close and personal with a variety of animals at Semarang Zoo. Located approximately 10 km from the hotel. Entry price: SGD 4 per person.
Dusun Semilir Eco Park:
A unique eco-tourism destination with various attractions, including a mini zoo, water park, and cultural performances. Located approximately 30 km from the hotel. Entry price: SGD 6 per person.
Old City 3D Trick Art Museum:
Have fun taking creative photos at this interactive museum featuring 3D trick art. Located approximately 2 km from the hotel. Entry price: SGD 5 per person.
Brown Canyon:
Explore the unique geological formations of Brown Canyon, a former quarry that has been transformed into a scenic landscape. Located approximately 20 km from the hotel. Free entry.
Lawang Sewu:
Visit this historical landmark, a former railway headquarters known for its unique architecture and spooky atmosphere. Located approximately 1 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Novotel Semarang (Semarang)

Craving some delicious nearby dining options? Semarang offers a wide variety of local food and international cuisine. Here are a few recommendations for food eatiries near me:

Cafes/Restaurants:

Spiegel Bar & Bistro:
A popular spot known for its European cuisine and stylish ambiance.
Nestcology Land & Cafe:
A unique cafe with a nature-inspired setting and a diverse menu.
Loenpia Mbak Lien:
A famous restaurant specializing in Loenpia, a traditional Semarang spring roll.

Local Street Food:

Nasi Ayam Semarang:
Rice with shredded chicken, egg, and a savory sauce.
Tahu Gimbal:
Fried tofu with shrimp fritters, vegetables, and peanut sauce.
Loenpia:
A traditional Semarang spring roll filled with bamboo shoots, vegetables, and meat.
Soto Ayam:
Chicken soup with rice noodles, vegetables, and a flavorful broth.
Es Cendol:
A sweet dessert drink made with coconut milk, palm sugar, and green jelly noodles.

Shopping places near Novotel Semarang (Semarang)

Looking for some retail therapy? Semarang offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few suggestions for shops near me:

Paragon City Mall Semarang:
A large shopping mall with a wide selection of international and local brands.
DP Mall Semarang:
Another popular mall with a variety of shops, restaurants, and entertainment options.
Semawis Market:
A night market offering a variety of local food, souvenirs, and handicrafts.

Other Places to Stay Near Novotel Semarang

Looking for alternative accommodations? Semarang offers a variety of affordable hotels nearby to suit every budget and preference. Here are a few suggestions:

Luxury/5–6 star hotels nearby:

Hotel Tentrem Semarang:
A luxurious hotel offering elegant accommodations and top-notch amenities.
The Trans Luxury Hotel Bandung (Slightly Further):
While not directly in Semarang, this hotel offers a luxurious experience.
Padma Hotel Semarang:
A high-end hotel with excellent service and facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

Grand Arkenso Parkview Hotel Semarang:
A comfortable hotel with a range of amenities and a convenient location.
MG Setos Hotel Semarang:
A stylish hotel with modern accommodations and a rooftop pool.
Aston Inn Pandanaran Semarang:
A well-appointed hotel with comfortable rooms and a variety of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

ibis Budget Semarang Tendean:
A budget-friendly hotel offering clean and comfortable accommodations.
Pop! Hotel Pemuda Semarang:
A modern and affordable hotel with a convenient location.
@HOM Hotel Semarang:
A simple and comfortable hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Novotel Semarang? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Semarang. Don't miss out on the hotel availability and book your room today! Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. Whether you're looking for a relaxing getaway or a productive business trip, Novotel Semarang has everything you need. Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka today!

All facilities in Novotel Semarang

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Transportation

Valet parking
Airport transfer

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting

Things to Do

Outdoor pool

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Novotel Semarang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Novotel Semarang	8
Another facilities in Novotel Semarang	Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer

Frequently asked question in Novotel Semarang

Is Novotel Semarang parking free for hotel guests, and do you offer valet parking services?

Parking at Novotel Semarang is complimentary for hotel guests. We don't currently offer valet parking services; however, ample hotel parking is available for your convenience. Should you require assistance with your vehicle, please don't hesitate to ask at reception.

Does Novotel Semarang offer hotel smoking rooms or designated smoking areas for guests?

I'd recommend contacting Novotel Semarang directly to confirm their policy on smoking. While some hotels offer hotel smoking rooms or designated smoking areas, policies vary. To ensure you have the most up-to-date information and avoid any disappointment, it's best to check with the hotel before your arrival.

Does Novotel Semarang offer free hotel Wi-Fi for guests during their stay?

Yes, Novotel Semarang provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance. Enjoy your stay!

Where is the nearest MRT station or bus stops nearby Novotel Semarang? What are the top visitor attractions near the hotel?

The nearest bus stops are a short walk from Novotel Semarang, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including exploring the vibrant local markets and perhaps visiting the Lawang Sewu historical building, depending on your interests.

Is Novotel Semarang a pet friendly hotel?

I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Novotel Semarang is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm their pet policy and any associated fees or restrictions for animal-friendly hotels.

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More Reviews from Other Guests in Novotel Semarang

Overall Ratings & Reviews Novotel Semarang

Traveloka (2,861)

Other sources (154)

8.4

Very Good

From 2,861 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

Summarized by AI

Strategic Location

Guests consistently praise the hotel's strategic location in the heart of Semarang. Its proximity to Paragon Mall, Lawang Sewu museum, and other attractions makes it easy for guests to explore the city. The hotel's central location is particularly convenient for those with business in Semarang, with easy access to various parts of the city.

Proximity to Mall

The hotel's location directly across from Paragon Mall is a significant advantage for many guests. This proximity allows for easy access to shopping, dining, and entertainment options. Guests appreciate the convenience of being able to walk to the mall, making it a desirable location for those who enjoy shopping and exploring local amenities.

Staff Behavior

The staff at Novotel Semarang are consistently described as friendly, helpful, and attentive. Guests feel welcomed and assisted throughout their stay, from check-in to check-out. The staff's positive attitude and willingness to help with luggage and other needs contribute significantly to a positive guest experience.

People often mention about Novotel Semarang

All

Distance to City Center (53)

Staff Friendliness (52)

Room Space (51)

Surroundings (46)

Bedroom (46)

Bathroom (44)

Hotel Area (39)

Accessibility (38)

Ambiance (36)

Taste (34)

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Traveler Reviews Novotel Semarang

Number of reviews per page

Customer reviews

A***e

Leisure

10.0

/10

Reviewed 6 day(s) ago

Very comfortable. Recommended!!!!

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Accommodation's Reply

30 Mar 2026

Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group

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H***a

9.7

/10

Reviewed 1 week(s) ago

The room is comfortable, the staff is responsive and kind

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Accommodation's Reply

24 Mar 2026

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I***G

Business

9.7

/10

Reviewed 4 week(s) ago

Overall, I was satisfied with my stay here, according to Novotel standards. The only downside for me was the bathroom: the bathtub, curtain, and powerful shower combined to create a muddy mess. Furthermore, there was no drain/ditch for the water to drain. The only way to do this was to call housekeeping. Better yet, remove the bathtub and replace it with a pure shower, like most hotels nowadays. Otherwise, it was a pleasant experience. Bravo, Novotel Semarang.

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Accommodation's Reply

03 Mar 2026

Dear Mr. Heinje Marantika, Thank you for your positive review of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group

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Verified Traveler

Staycation

10.0

/10

Reviewed 4 week(s) ago

Both location and service are good

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Accommodation's Reply

24 Mar 2026

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The breakfast was delicious, the front office staff in the lobby were very friendly.

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Accommodation's Reply

24 Mar 2026

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Verified Traveler

Leisure

9.4

/10

Reviewed 6 week(s) ago

The room is dark and old with a dark wooden floor that creaked at certain places when you stepped on them. The room probably needs a bit of touch-up but is very spacious with a lovely view of Paragon mall. Very pretty at night. The beds are big and comfy. The bathroom is spacious with a shower over the bathtub. The shower screen needs to be replaced. It is all brown and moldy looking. The cupboard is spacious but needs a light installed in it. We couldn't see much in it, like a cave 😅 The housekeeping staff are friendly and prompt. The bell boy, Rizky, is very helpful. He's friendly and always has a smile. The security staff as well, friendly and helpful. The breakfast buffet is good. Plenty of choices. The staff doesn't interact much but is helpful, especially the 2 staff at the egg stations. They are so kind to make me something due to my dietary requirements. The chef, chef Wahidin, was very kind and helpful. Thank you chef. The location is good, nearby (at the front of the hotel, slightly to the right) a foot bridge to cross over to the Paragon mall. We enjoyed our stay and will stay again if we come to Semarang again. Thank you for your hospitality.

1 people find it helpful

Accommodation's Reply

24 Mar 2026

Dear Respected Guest, We appreciate you took the time to share your positive experience with us. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful. All of us are looking forward on welcoming you back at the soonest. Best Regards, Adrian H. Utomo Cluster General Manager

T***n

Staycation

10.0

/10

Reviewed 6 week(s) ago

The sound from the next room, especially next to room 401, was that someone was using the bathroom.

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Accommodation's Reply

24 Mar 2026

Dear Valued Guest, Thank you for your feedback. Your comments are extremely important to us as we strive for continuous improvement in all areas. We will share your message with all our staff to further enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group

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a***e

8.5

/10

Reviewed 6 week(s) ago

Service, rooms are all good, not disappointing 👍

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Accommodation's Reply

24 Mar 2026

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Mohammad R.

9.7

/10

Reviewed 7 week(s) ago

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Accommodation's Reply

16 Feb 2026

Dear Mr. Mohammad R, Thank you for your perfect rating for Novotel Semarang. We very much appreciate your feedback regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback. I will share this with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian H. Utomo Cluster Cluster General Manager Novotel Semarang

C***n

Business

10.0

/10

Reviewed 7 week(s) ago

Really enjoyed staying at this hotel

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Accommodation's Reply

16 Feb 2026

Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group

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Calvin A.

Business

9.1

/10

Reviewed 7 week(s) ago

Yesterday, I booked at a different hotel by mistake and had an incredibly enjoyable experience at the Novotel Semarang. The friendly and courteous service is typical of Semarang. I highly recommend this hotel for those of you who are on vacation or working and need a comfortable place to stay in Semarang.

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr. Calvin A., Thank you for your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive feedback. We will share your comments with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group

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r***a

Staycation

10.0

/10

Reviewed 9 week(s) ago

It was really fun, even though it was only one night, it was memorable. I never get bored staying at Novotel.

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Accommodation's Reply

16 Feb 2026

Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback about your stay at Novotel Semarang. We are delighted to receive such a positive and detailed review. We will share your valuable comments with all our staff to improve our services. Thank you again and we hope to serve you again in the future. Adrian H. Utomo, General Manager, Novotel Semarang

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Harry N.

Leisure

10.0

/10

Reviewed 10 week(s) ago

My stay at the Novotel Semarang was very enjoyable. The pool and restaurant were lovely, the breakfast was excellent, and the staff were very friendly. Unfortunately, the elevator to the basement parking area was broken, making it difficult to access.

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Accommodation's Reply

16 Feb 2026

Dear Mr. Harry N, Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group

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S***a

Leisure

9.4

/10

Reviewed 10 week(s) ago

It was a great stay here, child-friendly, with baby cot facilities which are rare in hotels, friendly staff, close to malls and food, and fast check-out 🩶

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Accommodation's Reply

16 Feb 2026

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Verified Traveler

Leisure

10.0

/10

Reviewed 12 week(s) ago

I've stayed at this hotel several times, and the service always gets better. I'll definitely stay here again when I'm in Semarang.

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Accommodation's Reply

16 Feb 2026

Dear Guest, Thank you very much for your valuable feedback regarding your stay at Novotel Semarang. We are delighted to receive such a positive and detailed review. We will share your valuable feedback with all our staff to further improve our service quality. Thank you again, and we hope you will have a pleasant experience on your next visit. Sincerely, Adrian H. Utomo, General Manager of Novotel Semarang

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F***S

Leisure

7.2

/10

Reviewed 13 week(s) ago

pillows too thin. bfast lacks variety

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Accommodation's Reply

16 Feb 2026

Dear Valued Guest, Thank you for your feedback. Your feedback is extremely important to us as we strive to continuously improve our services. We will share your feedback with all our staff to help us enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group

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J***n

Leisure

8.4

/10

Reviewed 13 week(s) ago

The sheets are not clean, there are stains, they should not be used anymore

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Accommodation's Reply

16 Feb 2026

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H***s

Leisure

8.5

/10

Reviewed 13 week(s) ago

Friendly staff and good location

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Accommodation's Reply

16 Feb 2026

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Verified Traveler

Leisure

10.0

/10

Reviewed 13 week(s) ago

The hotel staff are all friendly... we feel very helped by having children, especially when taking out, putting in, and carrying our luggage.

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Accommodation's Reply

24 Mar 2026

Dear Valued Guest, Thank you for your excellent review of Novotel Semarang. We hope your stay at the hotel met your expectations. We are committed to further improving our services. I am sure this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang

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M***a

Staycation

10.0

/10

Reviewed 15 week(s) ago

All the staff are very friendly and helpful, the swimming pool is clean, the food for breakfast is varied and delicious, the rooms are very comfortable and clean.

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Accommodation's Reply

19 Dec 2025

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