Novotel Semarang is a 4-star hotels that has been welcoming guests since 2005.
Novotel Semarang is part of Novotel under Accor.
There are 174 rooms spread across 8 floors.
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Novotel Semarang
Hotels
Sustainable Hotel
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8.3
/10
Very Good
3,096 reviews
What Guests Say About Their Stay
A***g
9.4
/ 10
The hotel is very strategic and close to the airport, suitable for transit, the rooms are comfortable, the hotel staff is friendly and helpful, the food is delicious, the facilities are complete, in short, it is worth the price, I will come back again if I have an agenda to go to Semarang!
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Didik S.
10.0
/ 10
Comfortable room, delicious breakfast, friendly staff, quick and hassle-free check-in and check-out. Thanks Novotel, I'll be back.
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Agus L.
10.0
/ 10
Friendly and helpful staff, comfortable atmosphere suitable for staying with family or business trips, strategic location in the city center near tourist areas, shopping, and good access to public transportation.
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Mohammad R.
9.7
/ 10
I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.
Probo W.
10.0
/ 10
It was a great stay here, nice hotel, friendly staff, spacious and clean rooms, and the food tasted really good.
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In the Area
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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
Main Facilities
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This accommodation offers:
Outdoor pool
Swimming pool
Parking
Airport transfer
Express check-out
What's around Novotel Semarang
Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
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Discover More About Novotel Semarang
General Information
Novotel Semarang is a 4-star hotels that has been welcoming guests since 2005. Novotel Semarang is part of Novotel under Accor. There are 174 rooms spread across 8 floors.
Location
Located at Semarang 50132, Central Java, Indonesia, Jl. Pemuda 123 in SEMARANG, INDONESIA. Those looking to explore will find Demak Avocado Nursery, Saint Mary Rosa Mystica Cave Banyurip, and Gate of Kudus the City of Kretek nearby. Closest airport is Achmad Yani, 4.413 km away from the accommodation.
Facilities & Amenities
Novotel Semarang has Outdoor pool, Swimming pool, Parking, Airport transfer, Express check-out, and more.
Contact
Email: info@novotelsemarang.com
Phone number: 62243563000
Website: http://www.accorhotels.com
All facilities in Novotel Semarang
Facility
- Outdoor pool
- Swimming pool
Entertainment Facility
Others
Restaurant
Travelling with Companions
- Babysitting
Accommodation Facilities
- Car park
Guest Services
- Express check-out
- Express check-in
- 24-hour front desk
Transportation
- Valet parking
- Airport transfer
Activity & Leisure
- Outdoor pool
Accommodation Policy & General Information in Novotel Semarang
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Novotel Semarang | 174 |
Number of floors in Novotel Semarang | 8 |
Another facilities in Novotel Semarang | Babysitting, Car park, Express check-out, Express check-in, 24-hour front desk |
Frequently asked question in Novotel Semarang
What is normal check-in & check-out time at Novotel Semarang?
The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Novotel Semarang have?
Novotel Semarang is a 4.0-star hotel.
How many floors does Novotel Semarang have?
Novotel Semarang has 8 floors.
How many rooms does Novotel Semarang have?
Novotel Semarang has 174 rooms in total.
Does Novotel Semarang have a swimming pool?
Yes, a swimming pool is available at Novotel Semarang.
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More Reviews from Other Guests in Novotel Semarang
Overall Ratings & Reviews Novotel Semarang
Traveloka (2,930)
Other sources (166)
8.4
Very Good
From 2,930 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.8
Service and Facilites
8.5
People often mention about Novotel Semarang
All
Staff Friendliness (68)
Distance to City Center (67)
Room Space (64)
Surroundings (58)
Bedroom (58)
Bathroom (55)
Hotel Area (51)
Accessibility (49)
Ambiance (49)
Variety (45)
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Traveler Reviews Novotel Semarang
Number of reviews per page
20
40
Customer reviews
Y***i
Staycation
8.5
/10
Reviewed 1 week(s) ago
Unfortunately, there is no swimming pool for children, so the mother joined in swimming.
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PH
Pampam H.
9.4
/10
Reviewed 1 week(s) ago
Everything is ok and all staff hospitality, thanks a lot.
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m***d
9.6
/10
Reviewed 2 week(s) ago
The hotel is okay, but the food is too ordinary for a 4-star hotel.
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DS
Didik S.
Business
10.0
/10
Reviewed 2 week(s) ago
Sleep well, breakfast is delicious.
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A***g
Transit
9.4
/10
Reviewed 3 week(s) ago
The hotel is very strategic and close to the airport, suitable for transit, the rooms are comfortable, the hotel staff is friendly and helpful, the food is delicious, the facilities are complete, in short, it is worth the price, I will come back again if I have an agenda to go to Semarang!
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M***h
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out.
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GI
Gideon I.
Leisure
10.0
/10
Reviewed 4 week(s) ago
All is good 👍 Pelayanan always okay
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cl
citra l. b. m.
Staycation
10.0
/10
Reviewed 5 week(s) ago
For the umpteenth time, I stayed at Novotel. Every time I go to Semarang, I always come here with a request for a room with a view of Paragon Mall. Last year, I also celebrated my child's birthday here. The receptionist always tries to get a room according to my request, all the hotel and restaurant staff are very friendly, overall it's okay. But yesterday I was a bit surprised because in May 2026, there was still a food tenant at the right end of the restaurant. Now it has been replaced with sofas for guests to eat, so some of the breakfast tenants have changed. Hopefully, the change in tenant location doesn't reduce the breakfast menu. Always success to Novotel Semarang 🙏🏻😍
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W***s
9.7
/10
Reviewed 5 week(s) ago
AC in the room is a bit loud; I had to use earplugs to sleep tight.
The water pressure of the shower and wastafel is fabulous! 🤩
Nice large smoking lounge and the long black coffee is great.
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DS
Didik S.
10.0
/10
Reviewed 6 week(s) ago
Comfortable room, delicious breakfast, friendly staff, quick and hassle-free check-in and check-out. Thanks Novotel, I'll be back.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Didik, Thank you very much for your positive review and for choosing Novotel Semarang. We are delighted to hear that you enjoyed the comfort of the room, the breakfast, and the friendliness of our team. We especially appreciate the quick and easy check-in and check-out process, which made your stay even more comfortable. Such positive feedback is an encouragement to our entire team to continue providing the best service. We look forward to seeing you again at Novotel Semarang! We look forward to welcoming you back! Sincerely, Pratama Suarmandika, General Manager, Novotel Semarang
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A***A
Leisure
8.5
/10
Reviewed 7 week(s) ago
Strategic location and close to everywhere.
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N
Nurchayati
10.0
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, the service was excellent, the rooms were clean, and the location was excellent.
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Accommodation's Reply
05 Oct 2026
Dear Ms. Nurchayati, Thank you for your kind review and for choosing Novotel Semarang. We are delighted to hear that the hotel's excellent location and proximity to various tourist attractions provided you with comfort and satisfaction during your stay. We hope to welcome you back to Novotel Semarang for your next stay. Sincerely, Ai Gede Pratama Suarmandika, General Manager, Novotel Semarang
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CU
Cahyanul U.
Leisure
7.4
/10
Reviewed 11 week(s) ago
The location is strategic, in the city center and close to everything. The hotel appears to be older, but the rooms are large, allowing for ample space even with an extra bed. Cleanliness, especially in the bathroom, needs attention. Overall, it was a pleasant experience and I recommend staying here.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Mr./Ms. Cahyanul, Thank you for taking the time to share your experience staying at Novotel Semarang. We are delighted to hear that the hotel's excellent location and spacious rooms provided comfort, including the use of an extra bed. We appreciate your feedback regarding the condition and cleanliness of the hotel, particularly the bathroom. This feedback is very important to us, and we will forward it to the relevant team for future improvements. Thank you for your comments. We hope to welcome you back to Novotel Semarang again and provide you with an even more comfortable stay. Sincerely, i gede Pratama Suarmandika, General Manager, Novotel Semarang
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Totok Y.
Staycation
10.0
/10
Reviewed 11 week(s) ago
Nice, clean and tidy room.
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S***i
Leisure
10.0
/10
Reviewed 12 week(s) ago
If you're planning a trip to Semarang, I recommend staying here. It's definitely worth it. The price is affordable, but the facilities are excellent.
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B***s
Business
8.5
/10
Reviewed 13 week(s) ago
ok good 👍👍👍👍👍👍👍👍👍👍👍👍👍
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for your positive review and for choosing Novotel Semarang. We are delighted to hear that the hotel's excellent location and proximity to various attractions provided you with a comfortable and enjoyable stay. We sincerely hope to welcome you back to Novotel Semarang for your next stay. Sincerely, Ai Gede Pratama Suarmandika, General Manager, Novotel Semarang
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Y
Yohanes
9.4
/10
Reviewed 17 week(s) ago
The hotel is nice, located on a main road in Semarang. The rooms are cozy, and there's a mall right in front of the hotel.
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2 people find it helpful
Welly
Leisure
9.7
/10
Reviewed 19 week(s) ago
If you go to Semarang, stay again at Novotel Semarang.
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1 people find it helpful
i***e
6.2
/10
Reviewed 22 week(s) ago
I stayed with my wife and three children. I had requested a non-smoking room on the app, but instead, I was given a smoking room on a smoking-free floor. It was uncomfortable seeing the children sleeping in a room that smelled of cigarettes.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for choosing Novotel Semarang as your accommodation during your stay in Semarang. First, we apologize for the inconvenience you experienced regarding the incorrect room selection. We greatly appreciate your feedback, which helps us further improve the quality of our services and facilities. Thank you again for your willingness to provide feedback, and we hope to have the opportunity to welcome you back with even better service in the near future. We wish you good health. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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o***s
Leisure
8.8
/10
Reviewed 23 week(s) ago
A comfortable hotel, returning to the Novotel Semarang after 15 years. I think the standard has dropped significantly, perhaps because it's quite old. The sofa in the room smells musty, the sheets, and the towels aren't as white as they used to be. The tea, coffee, and sugar are unhygienic. I happened to get sugar that was quite wet and mixed with coffee. The water comes from a refill, and the water cooker is broken. Maybe the hotel wants to save money, but for me, it's quite annoying, because we don't know who used the room before me. Come on, you're a 4-star hotel, but you're inferior to 2- and 3-star hotels in terms of hygiene and cleanliness.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Novotel Semarang. I sincerely apologize that your experience did not meet your expectations. We deeply regret this. Your feedback is very important to us as we strive to continuously improve our services and all aspects of our experience. We have investigated the matter with the relevant teams and discussed with department heads the possibility of conducting periodic refresher training. We hope this assures you that we are taking appropriate and serious action to address this issue and prevent it from recurring in the future. We look forward to the opportunity to serve you better in the near future. Sincerely, Adrian H. Utomo, General Manager
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Number of reviews per page
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