Rayz UMM Hotel

Hotels
Preferred Partner
All-star Accommodation
8.9
/10
Very Good
2,116 reviews

What Guests Say About Their Stay

Staff Friendliness (187)
Ambiance (182)
Room Space (181)
Bedroom (181)

Verified Traveler

10.0
/ 10
This is my umpteenth time staying at Rayz UMM, and I've always received excellent service. The staff is friendly, the environment is clean, and the food is delicious. It's simply fantastic.
See original

Intan G.

10.0
/ 10
The room is spacious, clean, the place is comfortable, the staff is friendly, the check-in and checkout process is very fast.
See original

M IQBAL Z.

9.4
/ 10
This is the best 4-star hotel I've ever stayed at in Malang. The rooms are large, the amenities are more complete than other 4-star hotels, and the staff are incredibly friendly.
See original

D***y

9.7
/ 10
In my opinion, it's the best hotel. The service is incredibly friendly and the rooms are incredibly clean. The sheets are spotlessly clean, unlike other hotels where the sheets are sometimes stained and the room is covered in dust. Here, there's no dust at all. It's incredibly clean and comfortable.
See original

Soni H.

10.0
/ 10
As soon as I entered the hotel, it smelled good. The staff were all very friendly. The rooms were clean and fragrant. The food was delicious. I'd love to stay here again next time.
See original
In the Area
See Map
Jl.Sengkaling no1 jetis Dau malang, Lowokwaru, Malang, Jawa Timur, Indonesia, 65151

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Rayz UMM Hotel Malang Rayz UMM Hotel is a hotel is located at Lowokwaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Rayz UMM Hotel

Jl.Sengkaling no1 jetis Dau malang, Lowokwaru, Malang, Jawa Timur, Indonesia, 65151
Discover More Places
Lobby Rayz UMM Hotel
Lobby 2 Rayz UMM Hotel

Discover More About Rayz UMM Hotel

Discover the exceptional comfort and convenience awaiting you at

Rayz UMM Hotel

, a premier accommodation choice nestled in the vibrant region of Jawa Timur, Indonesia. Whether you're visiting for business or leisure,

Rayz UMM Hotel

offers a welcoming atmosphere and a host of amenities designed to make your stay truly memorable. Room rates at

Rayz UMM Hotel

start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rayz UMM Hotel Location

Situated in the dynamic area of Malang,

Rayz UMM Hotel

is conveniently located at {localAddressString}. This prime location places you approximately 30 minutes from the city center of Malang, offering a peaceful retreat while remaining accessible to urban conveniences. For travelers arriving by air, the hotel is about a 45-minute drive from Abdul Rachman Saleh Airport (MLG), making your journey to and from your destination smooth and efficient. The atmosphere surrounding

Rayz UMM Hotel

is one of serene tranquility, perfect for those seeking a relaxing escape, yet it’s close enough to explore the cultural and natural beauty of East Java.

Rayz UMM Hotel Facilities & Services

Facilities for guests at

Rayz UMM Hotel

are thoughtfully curated to ensure a comfortable and enjoyable experience for every visitor.

  • Swimming Pool:

    Take a refreshing dip in our well-maintained swimming pool, perfect for unwinding after a day of exploration. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • Fitness Center:

    Stay active during your stay at our fully equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant, open daily from 6:30 AM to 10:00 PM.
  • Meeting Rooms:

    For business travelers, we offer modern meeting facilities equipped with the latest technology. Please inquire about availability and rates.
  • Free Wi-Fi:

    Stay connected throughout the hotel with complimentary high-speed Wi-Fi access in all areas.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests or inquiries.
  • Parking:

    Complimentary parking is available for all guests, ensuring convenience for those traveling by car.
  • Room Service:

    Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 10:00 PM.

Rayz UMM Hotel Room Types

Explore the diverse

Room types of Rayz UMM Hotel

, each designed to provide a comfortable and relaxing sanctuary during your visit to Jawa Timur.

  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with modern amenities. Available with either a City View or Garden View. Non-smoking rooms are standard.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms provide enhanced comfort and may include additional seating areas. Available with City View or Garden View. Non-smoking rooms are standard.
  • Suite:

    For those seeking an elevated experience, our Suites offer generous living spaces, premium furnishings, and often a separate living area. Some suites may feature a bathtub. Available with City View or Garden View. Non-smoking rooms are standard.
  • Family Room:

    Ideal for families or larger groups, these rooms are designed to accommodate multiple guests comfortably, often featuring multiple beds. Available with Garden View. Non-smoking rooms are standard.

Please note that while most rooms are non-smoking, specific requests can be made at the time of booking. The presence of a bathtub varies by room type and availability.

Rayz UMM Hotel Dining & Restaurants

Indulge your palate at

Rayz UMM Hotel

, where culinary delights await to enhance your stay. Our on-site dining options are crafted to offer a memorable gastronomic journey.

  • Rayz Restaurant:

    The hotel's main restaurant offers a delightful array of Indonesian and international dishes. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 500.
  • Lobby Lounge:

    A cozy spot to relax with a cup of coffee or enjoy light snacks and beverages throughout the day. Open from 9:00 AM to 11:00 PM.

Rayz UMM Hotel Nearby Attractions and Activities

Discover the charm of the Malang area with these exciting attractions and activities located near

Rayz UMM Hotel

.

  • Taman Rekreasi Kota Malang (Malang City Recreation Park):

    A popular family-friendly destination offering various rides and attractions.
  • Jatim Park 1 & 2:

    These expansive theme parks offer a wide range of entertainment, educational exhibits, and animal encounters.
  • Museum Angkut:

    An innovative transportation museum showcasing a diverse collection of vintage vehicles.
  • Alun-Alun Kota Malang:

    The central city square, a vibrant hub for local life, street food, and community events.
  • Coban Rondo Waterfall:

    A beautiful natural attraction offering stunning views and a refreshing escape into nature.

If you are looking for other activities around

Rayz UMM Hotel

, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Rayz UMM Hotel from the Airport

Navigating your way to

Rayz UMM Hotel

is straightforward, with several convenient options available. The

airport transfer service of Rayz UMM Hotel

ensures a seamless arrival. Here's

how to get to Rayz UMM Hotel

from Abdul Rachman Saleh Airport (MLG):

  • Hotel Private Airport Transfer:

    For the utmost convenience, you can arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your accommodation. Please contact the hotel in advance to book this service. Estimated cost: PHP 800 - PHP 1200.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. The journey typically takes around 45 minutes. Estimated cost: PHP 500 - PHP 700.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This offers a convenient and often cost-effective option. Estimated cost: PHP 450 - PHP 650.
  • Car Rental:

    If you prefer to have your own transportation, car rental services are available at the airport. This gives you the flexibility to explore the region at your own pace.

For peace of mind, consider pre-booking airport transfer services or inquire about the Rayz UMM Hotel airport transfer.

Summary of Why You Should Choose to Stay at Rayz UMM Hotel

Choosing

Rayz UMM Hotel

for your Jawa Timur adventure promises a blend of comfort, convenience, and excellent service. Here’s why it stands out:

  • Prime Location:

    Situated in Malang, offering easy access to local attractions while providing a peaceful environment.
  • Comprehensive Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining to enhance your stay.
  • Comfortable Rooms:

    A variety of well-appointed room types cater to different needs, ensuring a restful night's sleep.
  • Exceptional Service:

    A dedicated team is ready to assist you, ensuring a smooth and enjoyable experience.
  • Value for Money:

    Competitive pricing combined with quality services makes

    Rayz UMM Hotel

    an excellent choice.

Check

Room availability at Rayz UMM Hotel

and secure your preferred dates. For the best rates and a seamless booking process, consider

Booking Rayz UMM Hotel

through Traveloka.

Book budget hotels in Jawa Timur and experience the convenience of Traveloka. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Rayz UMM Hotel

Bar, Cafe and Lounge Rayz UMM Hotel
Bar, Cafe and Lounge
Swimming Pool Rayz UMM Hotel
Swimming Pool
Fitness Center Rayz UMM Hotel
Fitness Center
Functional Hall Rayz UMM Hotel
Functional Hall
Common Space Rayz UMM Hotel
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Fullboard with non-alcoholic drinks
  • No alcohol
  • Snacks
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours
  • Wedding service

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Bus/truck parking
  • Secure parking
  • Valet parking

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rayz UMM Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rayz UMM Hotel
157
Number of floors in Rayz UMM Hotel
10
Another facilities in Rayz UMM Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Rayz UMM Hotel

What are available facilities at Rayz UMM Hotel?
There are top facilites at Rayz UMM Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rayz UMM Hotel?
The standard check-in time at Rayz UMM Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rayz UMM Hotel provide breakfast?
Yes, Rayz UMM Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rayz UMM Hotel?
Rayz UMM Hotel is a 4.0-star hotel.
How many floors does Rayz UMM Hotel have?
Rayz UMM Hotel has 10 floors.
See All

More Reviews from Other Guests in Rayz UMM Hotel

8.9
Very Good
From 2,116 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Rayz UMM Hotel
All
Staff Friendliness (121)
Room Space (112)
Bedroom (110)
Ambiance (109)
Hotel Area (107)
Accessibility (97)
Bathroom (93)
Taste (91)
Family Friendly (90)
Surroundings (87)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rayz UMM Hotel

Number of reviews per page
20
40
Customer reviews
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good to stay there. Good ambience.
Find this review helpful?
Accommodation's Reply
05 Jun 2026
To Mrs. C***A, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Our less-than-pleasant experience while staying here was the complimentary dinner and breakfast provided by the hotel. I wasn't the only one who felt the same way; the drinking glasses still smelled unpleasant. Sorry, but it smelled a bit off. Perhaps in the future, they could be more careful; they shouldn't just be clean, but also deodorized. So, when we drank from the small glasses, whether we filled them with juice or tea, the glasses had an unpleasant odor.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. A*S, Thank you for your feedback. We are sorry that your experience did not meet our service standards. We apologize for this incident and have discussed it with the relevant team to improve future services. We are also following up on this matter. We apologize again for any inconvenience. We sincerely hope to have the opportunity to welcome you back again with better service. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is my umpteenth time staying at Rayz UMM, and I've always received excellent service. The staff is friendly, the environment is clean, and the food is delicious. It's simply fantastic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The implementation of housekeeping SOPs needs to be reviewed to ensure the suitability between operational procedures and guest comfort aspects, especially regarding housekeeping activities carried out while guests are still in the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. T*I, Thank you for your feedback. We are sorry that your experience did not meet our service standards. We apologize for this incident and have discussed it with the relevant team to improve in the future, and we are following up on this matter. We apologize again for any inconvenience. We hope to have the opportunity to welcome you back again with better service. Good People - Good Places - Rayz The Moment. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
S***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Easy access and staff friendly
Find this review helpful?
Accommodation's Reply
02 Jun 2026
To Mr. S***L, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
Arif F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good place to stay and relax. Will come back next time
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr. Arif E., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
d***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
It was very impressive, especially when we got a surprise dinner, so we didn't have to go out to find food that night, we could just rest.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr. D*N, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff is very friendly, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. D*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Profile Picture
Intan G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room is spacious, clean, the place is comfortable, the staff is friendly, the check-in and checkout process is very fast.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Intan Gee, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful. The atmosphere is comfortable and serene, and the property is very clean. Parking is safe, spacious, and secure.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
A hotel located on the Malang-Batu highway with a pleasant atmosphere and views, but quite far from the city center. The bedrooms are spacious and comfortable, and the amenities and service are quite good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*A, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Located in the middle between the city center of Malang and Batu, it is perfect if you want to vacation in Malang.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
l***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Overall recommended, only the car parking area needs to be expanded.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. I*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Love this hotel, choose the villa type, there is a private hot spring pool, living room, kitchen, really feel at home.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is comfortable and not cramped, clean too
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff are friendly and kids friendly, making it a very comfortable holiday close to Batu's tourist attractions and culinary center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. Y*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The service, infrastructure, food are the best, everything is satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. P*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Profile Picture
M IQBAL Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
This is the best 4-star hotel I've ever stayed at in Malang. The rooms are large, the amenities are more complete than other 4-star hotels, and the staff are incredibly friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr. M. Iqbal C., Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
v***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I stayed in a deluxe room, which was quite spacious and comfortable. The soundproofing from the neighbors and the hallway was also excellent. Breakfast was okay, but during my two-night stay, it remained the same, lacking variety.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Mr./Ms. V*O, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
its good placeeeeeeee good ambience good location
Find this review helpful?
Accommodation's Reply
31 Jan 2026
To Mr. A***A, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Rayz UMM Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 2,116 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Rayz UMM Hotel
All
Staff Friendliness (121)
Room Space (112)
Bedroom (110)
Ambiance (109)
Hotel Area (107)
Accessibility (97)
Bathroom (93)
Taste (91)
Family Friendly (90)
Surroundings (87)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rayz UMM Hotel

Number of reviews per page
20
40
Customer reviews
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good to stay there. Good ambience.
Find this review helpful?
Accommodation's Reply
05 Jun 2026
To Mrs. C***A, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Our less-than-pleasant experience while staying here was the complimentary dinner and breakfast provided by the hotel. I wasn't the only one who felt the same way; the drinking glasses still smelled unpleasant. Sorry, but it smelled a bit off. Perhaps in the future, they could be more careful; they shouldn't just be clean, but also deodorized. So, when we drank from the small glasses, whether we filled them with juice or tea, the glasses had an unpleasant odor.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. A*S, Thank you for your feedback. We are sorry that your experience did not meet our service standards. We apologize for this incident and have discussed it with the relevant team to improve future services. We are also following up on this matter. We apologize again for any inconvenience. We sincerely hope to have the opportunity to welcome you back again with better service. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is my umpteenth time staying at Rayz UMM, and I've always received excellent service. The staff is friendly, the environment is clean, and the food is delicious. It's simply fantastic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The implementation of housekeeping SOPs needs to be reviewed to ensure the suitability between operational procedures and guest comfort aspects, especially regarding housekeeping activities carried out while guests are still in the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. T*I, Thank you for your feedback. We are sorry that your experience did not meet our service standards. We apologize for this incident and have discussed it with the relevant team to improve in the future, and we are following up on this matter. We apologize again for any inconvenience. We hope to have the opportunity to welcome you back again with better service. Good People - Good Places - Rayz The Moment. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
S***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Easy access and staff friendly
Find this review helpful?
Accommodation's Reply
02 Jun 2026
To Mr. S***L, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
Arif F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good place to stay and relax. Will come back next time
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr. Arif E., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
d***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
It was very impressive, especially when we got a surprise dinner, so we didn't have to go out to find food that night, we could just rest.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr. D*N, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff is very friendly, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. D*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Profile Picture
Intan G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room is spacious, clean, the place is comfortable, the staff is friendly, the check-in and checkout process is very fast.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Intan Gee, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful. The atmosphere is comfortable and serene, and the property is very clean. Parking is safe, spacious, and secure.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
A hotel located on the Malang-Batu highway with a pleasant atmosphere and views, but quite far from the city center. The bedrooms are spacious and comfortable, and the amenities and service are quite good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*A, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Located in the middle between the city center of Malang and Batu, it is perfect if you want to vacation in Malang.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
l***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Overall recommended, only the car parking area needs to be expanded.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. I*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Love this hotel, choose the villa type, there is a private hot spring pool, living room, kitchen, really feel at home.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is comfortable and not cramped, clean too
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff are friendly and kids friendly, making it a very comfortable holiday close to Batu's tourist attractions and culinary center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. Y*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The service, infrastructure, food are the best, everything is satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. P*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
Profile Picture
M IQBAL Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
This is the best 4-star hotel I've ever stayed at in Malang. The rooms are large, the amenities are more complete than other 4-star hotels, and the staff are incredibly friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr. M. Iqbal C., Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
v***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I stayed in a deluxe room, which was quite spacious and comfortable. The soundproofing from the neighbors and the hallway was also excellent. Breakfast was okay, but during my two-night stay, it remained the same, lacking variety.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Mr./Ms. V*O, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
its good placeeeeeeee good ambience good location
Find this review helpful?
Accommodation's Reply
31 Jan 2026
To Mr. A***A, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager
Number of reviews per page
20
40