Royal Bay Hotel Makassar

Hotels
8.6
/10
Very Good
686 reviews

What Guests Say About Their Stay

E***n

10.0
/ 10
I had a very pleasant stay here. The hotel's central location makes it easy to get around. The hotel room was very pleasant and clean. The staff provided very friendly service. The breakfast menu was varied and delicious.
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s***y

9.7
/ 10
Very strategic location, lots of delicious culinary places, lots of breakfast options, clean hotel, friendly service, affordable prices, basically it's okay
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w***t

10.0
/ 10
I initially stayed there just to try it out because it had a bolster for my kids to sleep comfortably. I booked two rooms. Although check-in wasn't allowed before 2:00 PM, the check-in process was quick, as was check-out. When I got out of the car, the security guard immediately picked up my suitcase and guided me inside. The staff were all friendly, greeted me with smiles. The room was clean, complete with a hot water kettle. The water dispenser was available in front of the room. The bathroom was separate from the toilet, so I didn't have to worry about fighting with my husband, hehe. When I opened the curtains, the view was great, I could see the city and the mosque dome at Losari Beach. The location is strategically located in the city center, there are many eateries and supermarkets around the hotel. The laundry service is also nearby and offers free pick-up and drop-off. Breakfast varies daily, and the market snacks also provide delicious cakes and a variety of daily dishes. Next to the restaurant, there is a children's playground and a children's and adult pool. There is also a slide in the children's pool. The experience of staying for several days was very enjoyable. If I go to Makassar again, I will definitely stay here. I definitely recommend it 🫰
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Andi R. B.

10.0
/ 10
Very good.. Top.. Clean room, cold AC, delicious food, friendly staff, there is a water refill outside the room, TV works well, shower is all good.
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Nuzul Q. H.

10.0
/ 10
the hotel is nice, the staff is friendly, the swimming pool is clean and the water is clear. the room is clean, the water is smooth. very good for children who want to go on vacation because the restaurant already has a ball pool. the hotel is close to the beach and shopping center.
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In the Area
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Jl. Sultan Hasanuddin No.24, Losari, Makassar, Sulawesi Selatan, Indonesia, 901111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Fox Lite Royal Bay Hotel Makassar Staying at Royal Bay Hotel Makassar is a good choice when you are visiting Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Temperature Check

What's around Royal Bay Hotel Makassar

Jl. Sultan Hasanuddin No.24, Losari, Makassar, Sulawesi Selatan, Indonesia, 901111
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Lobby Royal Bay Hotel Makassar
Lobby 2 Royal Bay Hotel Makassar

Discover More About Royal Bay Hotel Makassar

Discover the Charm of Royal Bay Hotel Makassar

Welcome to Royal Bay Hotel Makassar, your premier destination for an unforgettable stay in the vibrant heart of Sulawesi Selatan, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Makassar. Room rates at Royal Bay Hotel Makassar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Royal Bay Hotel Makassar Location

Nestled in the bustling city center of Makassar, Royal Bay Hotel Makassar is strategically situated at Jl. Sultan Hasanuddin No.24, Pantai Losari, Makassar, Sulawesi Selatan, Indonesia, 901111. This prime location places you just a short distance from the city's vibrant pulse, approximately 30 minutes from Sultan Hasanuddin International Airport and easily accessible via major thoroughfares. The hotel's atmosphere is one of sophisticated tranquility, offering a peaceful retreat while remaining close to the city's dynamic attractions and business districts. Whether you're here for leisure or business, our location ensures you are always connected to the best Makassar has to offer.

Royal Bay Hotel Makassar Facilities & Services

Facilities for guests at Royal Bay Hotel Makassar are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim.
  • A well-equipped fitness center to keep up with your workout routine.
  • A serene spa and wellness center offering a variety of treatments to relax and rejuvenate.
  • Complimentary Wi-Fi access throughout the hotel.
  • On-site parking facilities available for guests.
  • 24-hour front desk service to assist with any requests.
  • Meeting and banquet facilities for corporate events and special occasions.

Royal Bay Hotel Makassar Room Types

Explore the diverse room types of Royal Bay Hotel Makassar, each meticulously designed to provide a comfortable and luxurious experience. We offer a range of accommodations to suit every traveler's needs, from solo adventurers to families.
  • Deluxe Room:

    Available with City View or Ocean View. Non-smoking rooms are standard, and some rooms feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced amenities and spacious layouts, with options for City View or Ocean View. Non-smoking rooms are available, and select rooms include a bathtub.
  • Suite:

    Our spacious suites provide the ultimate in comfort and luxury, featuring separate living areas and premium amenities. Enjoy stunning City View or Ocean View. Non-smoking rooms are available, and all suites are equipped with a bathtub.
  • Family Room:

    Ideal for families traveling together, these rooms offer ample space and comfortable sleeping arrangements. Available with various views, and some rooms include a bathtub.
Please note that pet-friendly rooms are not available at Royal Bay Hotel Makassar.

Royal Bay Hotel Makassar Dining & Restaurants

Indulge your palate at Royal Bay Hotel Makassar's exquisite dining venues. Our culinary team is dedicated to providing a memorable gastronomic journey, showcasing both local flavors and international cuisine.
  • The Bay Restaurant:

    Our main dining establishment offers a delightful breakfast buffet with a wide selection of local and international dishes. Estimated price per person for breakfast is around PHP 600. Operating hours are from 6:00 AM to 10:00 AM.
  • Sky Lounge:

    Enjoy breathtaking city views and a curated selection of cocktails and light snacks at our rooftop bar. Operating hours are from 4:00 PM to 12:00 AM.

Royal Bay Hotel Makassar Nearby Attractions and Activities

Discover the vibrant culture and natural beauty surrounding Royal Bay Hotel Makassar. Our prime location offers easy access to some of Makassar's most captivating attractions.
  • Fort Rotterdam:

    A historic Dutch fort that now houses a museum showcasing Bugis-Makassar culture and history.
  • Paotere Harbour:

    Witness the iconic Pinisi schooners, traditional wooden sailing vessels, and experience the bustling maritime life.
  • Trans Studio Makassar:

    One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
  • Losari Beach:

    Famous for its beautiful sunsets and vibrant promenade, where you can enjoy local snacks and street performances.
  • Museum La Galigo:

    Located within Fort Rotterdam, this museum offers a deeper dive into the rich heritage of South Sulawesi.
If you are looking for other activities around Royal Bay Hotel Makassar, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Royal Bay Hotel Makassar from the Airport

Navigating your journey to Royal Bay Hotel Makassar is made simple with various transportation options. The airport transfer service of Royal Bay Hotel Makassar ensures a smooth arrival. Here's how to get to Royal Bay Hotel Makassar:
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book our private airport transfer service. Our driver will meet you at the arrival hall and escort you directly to the hotel. Prices start from approximately PHP 1,500. You can arrange this through our front desk or via airport transfer services.
  • Metered Taxis:

    Available at Sultan Hasanuddin International Airport. Ensure the meter is used for a fair fare. Estimated cost is around PHP 300-400, depending on traffic.
  • Ride-hailing Services:

    Popular ride-hailing apps are readily available at the airport. This offers a convenient and often cost-effective option.

Summary of Why You Should Choose to Stay at Royal Bay Hotel Makassar

Choosing Royal Bay Hotel Makassar means opting for a superior travel experience. We are dedicated to providing exceptional service and comfortable accommodations that make your trip to Sulawesi Selatan truly memorable.
  • Prime Location:

    Situated in the heart of Makassar, offering easy access to attractions and business centers.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites designed for relaxation and convenience.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and dining options.
  • Warm Hospitality:

    Our friendly staff are committed to ensuring your stay is pleasant and hassle-free.
  • Great Value:

    Competitive pricing and special offers make us an ideal choice for all travelers.
Discover the best Room availability at Royal Bay Hotel Makassar and start Planning your trip today. For seamless Booking Royal Bay Hotel Makassar, visit Traveloka. Book budget hotels in Sulawesi Selatan and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Royal Bay Hotel Makassar

Bar, Cafe and Lounge Royal Bay Hotel Makassar
Bar, Cafe and Lounge
Swimming Pool Royal Bay Hotel Makassar
Swimming Pool
Fitness Center Royal Bay Hotel Makassar
Fitness Center
Functional Hall Royal Bay Hotel Makassar
Functional Hall
Lobby Royal Bay Hotel Makassar
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Early bird breakfast
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Beach shuttle
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Braille or raised signage
  • Wheelchair accessible

Things to Do

  • Barbecue
  • Outdoor pool
  • Pool sun loungers
  • Spa

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Royal Bay Hotel Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Bay Hotel Makassar
123
Number of floors in Royal Bay Hotel Makassar
12
Another facilities in Royal Bay Hotel Makassar
Bellhop, Welcoming drinks, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Bay Hotel Makassar

What are available facilities at Royal Bay Hotel Makassar?
There are top facilites at Royal Bay Hotel Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Bay Hotel Makassar?
The standard check-in time at Royal Bay Hotel Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Bay Hotel Makassar provide breakfast?
Yes, Royal Bay Hotel Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Bay Hotel Makassar?
Royal Bay Hotel Makassar is a 4.0-star hotel.
How many floors does Royal Bay Hotel Makassar have?
Royal Bay Hotel Makassar has 12 floors.
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More Reviews from Other Guests in Royal Bay Hotel Makassar

8.6
Very Good
From 686 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.9

Service and Facilites

8.4

People often mention about Royal Bay Hotel Makassar
All
Distance to City Center (80)
Staff Friendliness (79)
Bedroom (76)
Ambiance (73)
Accessibility (70)
Surroundings (63)
Bathroom (62)
Room Space (61)
Taste (61)
Hotel Area (57)
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Traveler Reviews Royal Bay Hotel Makassar

Number of reviews per page
20
40
Customer reviews
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Andi B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 hour(s) ago
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A***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Good, clean, comfortable, but the toilet is a bit dirty, a little yellow and can be replaced.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The food is delicious, the staff is friendly, but the rooms could be renovated a bit, yeah, the ones that are damaged so they can be even better.
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Accommodation's Reply
02 Jun 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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F***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
The room I got smelled quite nice, but the amenities were a bit limited, and there were no tissues, especially in the toilet. If you want an iron, there's a charge for the charger. I recommend changing the bedsheets, as they're yellowing.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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Arul S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
If possible, put a cover on the bolster in the room to make it look cleaner.
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Accommodation's Reply
25 May 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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A***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The cheapest hotel, fragrant, clean, good service.
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Accommodation's Reply
25 May 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A comfortable staycation spot for kids
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1 people find it helpful
Accommodation's Reply
21 May 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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wahyuni z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff are friendly, but unfortunately the corridor area of the room is not very clean and the sheets should be changed because they are starting to turn yellow 🙏
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Accommodation's Reply
21 May 2026
On behalf of all the staff at Royal Bay Hotel, we extend our sincerest apologies. We are deeply sorry that we were unable to meet your expectations. The entire hotel management team offers our deepest apologies. We will forward your feedback to the relevant departments and take immediate action to improve our service. We will do our utmost to ensure that your next stay is even more satisfying. Royal Bay Hotel Management Team
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N***u
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
If possible, the key deposit should only be identification, no need to use cash, the swimming pool is nice, please pay more attention to the cleanliness of the water.
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2 people find it helpful
Accommodation's Reply
21 May 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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p***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
Got a room on the 12th floor that smelled musty and dusty, and the toilet smelled so bad it looked like it hadn't been cleaned. It was so uncomfortable that I couldn't sleep soundly. The pool wasn't clean either, and while the reviews on TikTok made it look great, it wasn't really in real life. My first and last stay there.
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Accommodation's Reply
23 Apr 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
friendly, fast, clean, quiet, close to everywhere
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, serving and helping whenever there is a need.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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alfian l. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good hotel, close to the city center and culinary spots, all the staff are friendly, only the sheets are a bit less clean, but otherwise it's good, recommended hotel near the city, standard room rates.
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Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and polite. When I had a problem with my room key, it took less than 10 minutes for the satellite technician to fix it.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel was a bit dark, the pool was clean but I don't know which part of it made my kids' feet scratched.
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Accommodation's Reply
23 Apr 2026
Sincerely, Royal Bay Hotel Management. We sincerely apologize that our service did not meet your expectations. We regret the inconvenience and have forwarded your feedback to the relevant team for immediate improvement. We look forward to welcoming you back again to provide you with an even better stay. Sincerely, The Royal Bay Hotel Management.
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Sahidunzuhri
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10.0
/10
Reviewed 9 week(s) ago
Okay, clean and friendly service, even the OB and Security are very friendly
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Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly. The hotel smells good.
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1 people find it helpful
Accommodation's Reply
02 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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Dhayfina F. U.
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9.7
/10
Reviewed 10 week(s) ago
The rooms are comfortable, clean, and tidy. The staff are friendly.
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Accommodation's Reply
02 Apr 2026
Welcome to Royal Bay Hotel. Thank you for choosing us as your accommodation in Makassar. We hope to welcome you again on your next visit!
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S***n
icon-Leisure
Leisure
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8.8
/10
Reviewed 12 week(s) ago
The staff are very friendly, especially the security guard. The location is good, close to shopping areas.
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Accommodation's Reply
25 Mar 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Great for a long stay, close to shopping.
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Accommodation's Reply
17 Mar 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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Number of reviews per page
20
40

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Exterior 4 Royal Bay Hotel Makassar

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 686 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.9

Service and Facilites

8.4

People often mention about Royal Bay Hotel Makassar
All
Distance to City Center (80)
Staff Friendliness (79)
Bedroom (76)
Ambiance (73)
Accessibility (70)
Surroundings (63)
Bathroom (62)
Room Space (61)
Taste (61)
Hotel Area (57)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Bay Hotel Makassar

Number of reviews per page
20
40
Customer reviews
Profile Picture
Andi B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 hour(s) ago
...............................
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A***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Good, clean, comfortable, but the toilet is a bit dirty, a little yellow and can be replaced.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The food is delicious, the staff is friendly, but the rooms could be renovated a bit, yeah, the ones that are damaged so they can be even better.
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Accommodation's Reply
02 Jun 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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F***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
The room I got smelled quite nice, but the amenities were a bit limited, and there were no tissues, especially in the toilet. If you want an iron, there's a charge for the charger. I recommend changing the bedsheets, as they're yellowing.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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Arul S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
If possible, put a cover on the bolster in the room to make it look cleaner.
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Accommodation's Reply
25 May 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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A***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The cheapest hotel, fragrant, clean, good service.
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Accommodation's Reply
25 May 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A comfortable staycation spot for kids
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1 people find it helpful
Accommodation's Reply
21 May 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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wahyuni z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff are friendly, but unfortunately the corridor area of the room is not very clean and the sheets should be changed because they are starting to turn yellow 🙏
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Accommodation's Reply
21 May 2026
On behalf of all the staff at Royal Bay Hotel, we extend our sincerest apologies. We are deeply sorry that we were unable to meet your expectations. The entire hotel management team offers our deepest apologies. We will forward your feedback to the relevant departments and take immediate action to improve our service. We will do our utmost to ensure that your next stay is even more satisfying. Royal Bay Hotel Management Team
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N***u
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
If possible, the key deposit should only be identification, no need to use cash, the swimming pool is nice, please pay more attention to the cleanliness of the water.
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2 people find it helpful
Accommodation's Reply
21 May 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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p***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
Got a room on the 12th floor that smelled musty and dusty, and the toilet smelled so bad it looked like it hadn't been cleaned. It was so uncomfortable that I couldn't sleep soundly. The pool wasn't clean either, and while the reviews on TikTok made it look great, it wasn't really in real life. My first and last stay there.
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Accommodation's Reply
23 Apr 2026
Sincerely, Royal Bay Hotel. We sincerely apologize that our service did not meet your expectations. The management regrets the inconvenience. We have forwarded your feedback to the relevant team for immediate improvement. We hope to welcome you back again to provide you with an even better stay. Sincerely, The Management, Royal Bay Hotel.
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
friendly, fast, clean, quiet, close to everywhere
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, serving and helping whenever there is a need.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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alfian l. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good hotel, close to the city center and culinary spots, all the staff are friendly, only the sheets are a bit less clean, but otherwise it's good, recommended hotel near the city, standard room rates.
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Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and polite. When I had a problem with my room key, it took less than 10 minutes for the satellite technician to fix it.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel was a bit dark, the pool was clean but I don't know which part of it made my kids' feet scratched.
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Accommodation's Reply
23 Apr 2026
Sincerely, Royal Bay Hotel Management. We sincerely apologize that our service did not meet your expectations. We regret the inconvenience and have forwarded your feedback to the relevant team for immediate improvement. We look forward to welcoming you back again to provide you with an even better stay. Sincerely, The Royal Bay Hotel Management.
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Sahidunzuhri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Okay, clean and friendly service, even the OB and Security are very friendly
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Accommodation's Reply
20 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly. The hotel smells good.
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1 people find it helpful
Accommodation's Reply
02 Apr 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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Dhayfina F. U.
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9.7
/10
Reviewed 10 week(s) ago
The rooms are comfortable, clean, and tidy. The staff are friendly.
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Accommodation's Reply
02 Apr 2026
Welcome to Royal Bay Hotel. Thank you for choosing us as your accommodation in Makassar. We hope to welcome you again on your next visit!
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The staff are very friendly, especially the security guard. The location is good, close to shopping areas.
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Accommodation's Reply
25 Mar 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Great for a long stay, close to shopping.
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Accommodation's Reply
17 Mar 2026
Greetings from Royal Bay Hotel. Thank you for choosing us as one of your accommodations in Makassar. We look forward to seeing you again next time!
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