Does SERRA Hotel provide parking?

Yes, SERRA Hotel provides parking. Please confirm details directly with the hotel.

Does SERRA Hotel provide airport transfer?

Yes, SERRA Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about SERRA Hotel?

SERRA Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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SERRA Hotel

Name: SERRA Hotel
Address: Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Kepulauan Riau, 29432, Indonesia
Rating: 9.2

Hotels

All-star Accommodation

9.2

/10

Exceptional

121 reviews

What Guests Say About Their Stay

Andi K.

10.0

/ 10

Thank you for your assistance in finding my lost item in the hotel yard. Excellent teamwork. I will recommend this excellent location to my friends who will be staying at the hotel.

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I***d

10.0

/ 10

I stayed at Serra Hotel in Batam and honestly it was a really nice surprise 🛏️✨. The hotel is pretty new, affordable, and definitely worth the stay—especially if you’re looking for a budget-friendly place that still feels comfortable. The rooms were clean and cozy, with good air conditioning, nice beds, and free Wi-Fi throughout. One of the best things? The staff were friendly and helpful, check-in was smooth, and the service felt personal even though the price was reasonable. It’s also strategically located—close to ferry terminals like Harbour Bay and Batam Centre, and near places like Nagoya Citywalk if you want to grab food or explore the town. Overall? Serra Hotel isn’t fancy, but it’s clean, practical, and great value for money—perfect for travelers who want a comfy night’s sleep without spending too much 🤍

Inggrid a. p.

10.0

/ 10

I stayed at Serra Hotel in Batam and honestly it was a really nice surprise 🛏️✨ The hotel is pretty new, affordable, and definitely worth the stay—especially if you’re looking for a budget-friendly place that still feels comfortable. The rooms were clean and cozy, with good air conditioning, nice beds, and free Wi-Fi throughout. One of the best things? The staff were friendly and helpful, check-in was smooth, and the service felt personal even though the price was reasonable. It’s also strategically located—close to ferry terminals like Harbour Bay and Batam Centre, and near places like Nagoya Citywalk if you want to grab food or explore the town. Overall? Serra Hotel isn’t fancy, but it’s clean, practical, and great value for money—perfect for travelers who want a comfy night’s sleep without spending too much 🤍

yudiansyah p.

9.7

/ 10

My stay here was very comfortable, with clean rooms, excellent service, and a reasonable price. I highly recommend this hotel.

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D***o

10.0

/ 10

No regrets choosing SERRA Hotel that day, the hotel is clean, the rooms are nice and spacious also with affordable prices, and the receptionist is nice and very friendly.

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In the Area

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Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at SERRA Hotel is a good choice when you are visiting Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in SERRA Hotel

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What's around SERRA Hotel

Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

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Discover More About SERRA Hotel

Discover Your Perfect Getaway at SERRA Hotel in Kepulauan Riau

Welcome to SERRA Hotel, your premier destination for an unforgettable experience in the beautiful Kepulauan Riau region of Indonesia. Whether you're planning a relaxing vacation, a productive business trip, or an adventurous exploration, SERRA Hotel offers a harmonious blend of comfort, convenience, and exceptional service. We are dedicated to making your stay with us a truly memorable one, providing a welcoming atmosphere and top-notch amenities to cater to your every need. Room rates at SERRA Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

SERRA Hotel Location

SERRA Hotel is ideally situated in the vibrant heart of Batam, specifically in the Sekupang district. Located at Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, our hotel offers easy access to the city's key attractions and business centers. Just a short drive from the ferry terminal, which connects you to Singapore and other Indonesian islands, SERRA Hotel provides a convenient base for both leisure and business travelers. The atmosphere surrounding SERRA Hotel is one of tranquil beauty, offering a peaceful retreat from the bustling city while remaining close enough to enjoy its energy. You'll find yourself within easy reach of local markets, dining establishments, and scenic spots, making exploration effortless.

SERRA Hotel Facilities & Services

Facilities for guests at SERRA Hotel are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of services to meet the needs of all our guests.

A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim. Operating hours are from 7:00 AM to 7:00 PM.
A well-equipped fitness center, available for guests from 6:00 AM to 9:00 PM, to help you maintain your workout routine.
Complimentary Wi-Fi access is available throughout the hotel, ensuring you stay connected.
A business center with printing and fax services, open from 8:00 AM to 6:00 PM, to support your professional needs.
On-site parking is available free of charge for all guests.
Room service is available from 7:00 AM to 11:00 PM, offering a convenient dining option in the comfort of your room.
Concierge services are available 24/7 to assist with any inquiries or arrangements.
For families traveling with young children, we offer a dedicated children's play area, open from 9:00 AM to 5:00 PM.

SERRA Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's preference with our diverse room types of SERRA Hotel. Each room is thoughtfully appointed to ensure a comfortable and relaxing stay.

Deluxe Room:
Available with either a City View or Garden View. These rooms are non-smoking and do not feature a bathtub.
Executive Room:
Offering a City View, these rooms are non-smoking and include a bathtub for your added relaxation.
Suite:
Enjoy a spacious living area and a City View. Our Suites are non-smoking and come equipped with a bathtub.
Family Room:
Ideal for families, these rooms offer ample space and a Garden View. They are non-smoking and do not include a bathtub.

We do not currently offer pet-friendly rooms.

SERRA Hotel Dining & Restaurants

Savor a delightful culinary journey at SERRA Hotel, where our dining venues offer a range of flavors to please every palate.

The Terrace Restaurant:
Our main dining restaurant, offering a breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of PHP 450 per person. Lunch and dinner are served à la carte from 11:00 AM to 10:00 PM, with main courses typically ranging from PHP 300 to PHP 600.
The Poolside Bar:
Enjoy refreshing drinks and light snacks by the pool from 10:00 AM to 8:00 PM. Prices for beverages start at PHP 150, and snacks are around PHP 200.

SERRA Hotel Nearby Attractions and Activities

Explore the wonders of Batam and its surrounding areas with SERRA Hotel as your convenient starting point.

Maha Vihara Duta Maitreya:
A magnificent Buddhist temple offering a serene and spiritual experience.
Barelang Bridge:
An iconic series of bridges connecting Batam Island to nearby islands, offering stunning views.
Batam Centre Ferry Terminal:
Your gateway to international travel, with frequent ferry services to Singapore and Malaysia.
Mega Mall Batam Center:
A popular shopping destination offering a wide array of retail outlets, dining options, and entertainment.
Ocarina Park:
A family-friendly amusement park with various attractions and recreational activities.

If you are looking for other activities around SERRA Hotel, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to SERRA Hotel from the Airport

Navigating your way to SERRA Hotel is straightforward, with several convenient options available. The airport transfer service of SERRA Hotel ensures a smooth arrival. Here’s how to get to SERRA Hotel:

Hotel Private Airport Transfer:
For the utmost convenience, you can arrange a private airport transfer directly through SERRA Hotel. This service offers a comfortable and direct journey to the hotel. The estimated cost is PHP 800. Please contact the hotel in advance to book this service.
Taxi:
Metered taxis are readily available at the airport. The journey to SERRA Hotel typically takes around 30-45 minutes, depending on traffic, and is estimated to cost between PHP 300 to PHP 400.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The fare is comparable to metered taxis.

For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at SERRA Hotel

Choosing SERRA Hotel for your stay in Kepulauan Riau guarantees a delightful and hassle-free experience. Our commitment to guest satisfaction is evident in every aspect of our service.

Prime Location:
Conveniently situated in Batam, offering easy access to attractions and transport hubs.
Comfortable Accommodations:
A range of well-appointed rooms and suites to suit your needs.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and other amenities designed for your relaxation and convenience.
Attentive Service:
Our friendly and professional staff are dedicated to making your stay exceptional.
Value for Money:
Competitive rates and special offers ensure a memorable stay without breaking the bank.

Discover the best Room availability at SERRA Hotel and start planning your trip. For seamless Booking SERRA Hotel, we recommend using Traveloka.

Ready to experience the best of Kepulauan Riau? Book budget hotels in Kepulauan Riau with ease and find the perfect place to stay. Don't forget to also Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in SERRA Hotel

Lobby

Exterior

Others

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

Transportation

Airport transfer

Things to Do

Connectivity

Free WiFi

General

Smoking area

Business Facilities

Meeting facilities

Accommodation Policy & General Information in SERRA Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at SERRA Hotel	52
Number of floors in SERRA Hotel	5
Another facilities in SERRA Hotel	Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in SERRA Hotel

What are available facilities at SERRA Hotel?

There are top facilites at SERRA Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at SERRA Hotel?

The standard check-in time at SERRA Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of SERRA Hotel?

SERRA Hotel is a 2.0-star hotel.

How many floors does SERRA Hotel have?

SERRA Hotel has 5 floors.

How many rooms are available at SERRA Hotel?

SERRA Hotel has 52 rooms in total.

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More Reviews from Other Guests in SERRA Hotel

Overall Ratings & Reviews SERRA Hotel

Traveloka (121)

9.2

Exceptional

From 121 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.2

Service and Facilites

9.3

People often mention about SERRA Hotel

All

Distance to City Center (9)

Staff Friendliness (9)

Room Space (9)

Ambiance (8)

Bedroom (8)

Hotel Area (8)

Family Friendly (7)

Wifi (7)

Bathroom (7)

Surroundings (6)

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Traveler Reviews SERRA Hotel

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Customer reviews

R***a

Leisure

9.4

/10

Reviewed 2 week(s) ago

Next time I go to Batam, I will stay here again. I recommend it.

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1 people find it helpful

R***a

Leisure

9.4

/10

Reviewed 2 week(s) ago

I stayed here for a few days, and on the last day I got a free room upgrade. Thank you.

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R***a

Leisure

8.2

/10

Reviewed 2 week(s) ago

Thank you, friendly staff, great service. I'll come back here again if I go to Batam.

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Rudi

9.4

/10

Reviewed 3 week(s) ago

The room is clean, the bathroom is also great, you can try it guys.

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Y***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

Cheap price with good facilities and cleanliness, next time will always go to SERRA to rest, the bathroom is very clean.

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D***y

8.5

/10

Reviewed 5 week(s) ago

Nice room and worth the price.

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Andi K.

Transit

10.0

/10

Reviewed 8 week(s) ago

Thank you for your assistance in finding my lost item in the hotel yard. Excellent teamwork. I will recommend this excellent location to my friends who will be staying at the hotel.

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Farrel V.

10.0

/10

Reviewed 8 week(s) ago

Friendly staff, comfortable rooms, very fragrant hotel environment, perhaps the wifi could be improved.

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s***a

Business

8.2

/10

Reviewed 9 week(s) ago

Not far from Harbour Bay Ferry Terminal

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Kurnia A.

9.7

/10

Reviewed 10 week(s) ago

The location is close to everything and is busy, so we spent most of our time walking. We arrived in Batam at 7 a.m., and thankfully, the hotel agreed to allow us to check in early at 10 a.m.

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1 people find it helpful

Fitri

Staycation

9.4

/10

Reviewed 11 week(s) ago

The hotel is all good 🙏, clean, quiet atmosphere 🙏. Before Serra, this hotel was my regular Night and Day Hotel.

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Andi K.

Transit

9.4

/10

Reviewed 12 week(s) ago

The room was spacious, clean, and the AC was cold. Check-in was quick. I'll definitely be back again.

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1 people find it helpful

N***n

Leisure

8.8

/10

Reviewed 14 week(s) ago

everything is okay, the service staff there is very good, the area is very close to shops and food stalls, everything is easy, the room is very big, I am really satisfied

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C***a

Leisure

8.2

/10

Reviewed 14 week(s) ago

Just so-so, the room is not too clean and not too dirty, there is a little dust on the table, the bathroom has a little smell, once the room was not cleaned for a day so I mopped it myself with a cloth, then the next day it was cleaned, when I first entered the floor was not cleaned because the floor felt sticky on my feet, the first day I slept my body was a little itchy, the next day it didn't happen again, requests were completed, the service is so-so, not too good but not bad, in the morning the guests next door were noisy, talking and laughing loudly, actually there are no big problems with this hotel, only the cleanliness should be improved and the employees should be friendlier.

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Yudi I.

9.4

/10

Reviewed 15 week(s) ago

Nice hotel, nice place to stay

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I***d

10.0

/10

Reviewed 18 week(s) ago

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Inggrid a. p.

10.0

/10

Reviewed 18 week(s) ago

1 people find it helpful

a***h

10.0

/10

Reviewed 18 week(s) ago

It's really nice to stay at this fun hotel

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TAN Y. H.

Business

9.4

/10

Reviewed 18 week(s) ago

Okay... Hidden gems... Gave it a try. There's something I cannot explain which is surprisingly comfortable.

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A***a

10.0

/10

Reviewed 18 week(s) ago

Get a room with a spacious and comfortable size, a clean and spacious bathroom

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.