The Sentra Hotel Manado

Hotels
8.9
/10
Exceptional
385 reviews

What Guests Say About Their Stay

Verified Traveler
10.0
/ 10
Many thanks to Mr. Enrico, who helped us from the moment we checked in, reminded us to eat breakfast, and helped us retrieve items we left behind after checking out. Thank you for your excellent service. May you be promoted soon. Amen :)
See original
P***a
8.8
/ 10
Review: The Sentra Hotel – A Convenient Haven for Recovery After being hospitalized for five days at Sentra Medika International Hospital Minut, I had the opportunity to stay at The Sentra Hotel, located within the same complex. This proximity is invaluable for patients like myself who require ongoing care. I am currently on my second day here and felt compelled to write this review while still experiencing the comfort and hospitality of the property. I have even extended my stay for an additional night, as the environment has been exceptionally restful and conducive to recovery. As a breast cancer survivor managing multiple health conditions, I deeply appreciate the convenience of having quality accommodations so close to both inpatient and outpatient treatment facilities. The quiet atmosphere, attentive service, and comfortable amenities have allowed me to rest and recharge before resuming my medical treatments. For anyone seeking a comfortable and supportive environment during a period of recovery, The Sentra Hotel offers both comfort and peace of mind.
O***e
10.0
/ 10
The staff was very friendly and helpful. The food was delicious, and the hotel was comfortable, clean, and aesthetically pleasing.
See original
L***y
9.7
/ 10
The service is very satisfying and the hotel staff is friendly and helpful. The hotel is good, especially for those who bring children because there is a children's play area and there is also a swimming pool for children.
See original
Steven s. P. A.
9.7
/ 10
Staff is very friendly, welcome drink and snacks are very delicious. Access to and from the airport is very close and easy. Price is also quite affordable
See original
In the Area
See Map
Jl. Ir. Soekarno, Maumbi, North Minahasa, North Sulawesi, Talawaan, Minahasa Utara, Sulawesi Utara, Indonesia, 95378

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Sentra Hotel Manado is a good choice when you are visiting Talawaan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Sentra Hotel Manado

Jl. Ir. Soekarno, Maumbi, North Minahasa, North Sulawesi, Talawaan, Minahasa Utara, Sulawesi Utara, Indonesia, 95378
Discover More Places
Lobby The Sentra Hotel Manado
Lobby 2 The Sentra Hotel Manado

Discover More About The Sentra Hotel Manado

The Sentra Hotel Manado Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for The Sentra Hotel Manado is easy with Traveloka. The Sentra Hotel Manado room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Sentra Hotel Manado hotel rates? Traveloka is your go-to for the latest deals and promotions.

The Sentra Hotel Manado Location & Address

Wondering where The Sentra Hotel Manado is located? The Sentra Hotel Manado is located at Jl. Ir. Soekarno, Maumbi, North Minahasa, North Sulawesi, Talawaan, Minahasa Utara, Sulawesi Utara, Indonesia, 95378. It's situated in the heart of Manado, known for its beautiful beaches and vibrant culture. The hotel is approximately 5 km from the city center, making it a convenient base for exploring the area.

How to go to The Sentra Hotel Manado from Airport

Getting to The Sentra Hotel Manado from Sam Ratulangi International Airport (MDC) is straightforward. Several options are available to suit your budget and preferences. Here's how you can get from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to The Sentra Hotel Manado takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (most convenient): Ride-hailing services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Hotel Transfer (most comfortable): Some hotels offer airport transfer services. Check with The Sentra Hotel Manado to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance to avoid any hassle upon arrival.

The Sentra Hotel Manado Reviews & Summary

Want to know what other travelers think about The Sentra Hotel Manado? Hotel reviews often highlight the hotel's excellent service and comfortable accommodations. Guests frequently praise the friendly staff and the convenient location, making it easy to explore Manado's attractions. The hotel's standout features include its swimming pool and on-site restaurant, providing guests with a relaxing and enjoyable stay.

One guest raved, "The Sentra Hotel Manado exceeded my expectations! The staff was incredibly helpful, and the room was spotless. I highly recommend this hotel for anyone visiting Manado."

The Sentra Hotel Manado Room Types Available

Looking for the perfect room at The Sentra Hotel Manado? The hotel offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a comfortable option.

  • Deluxe Room: These rooms typically offer a comfortable space with a double or twin beds, and often include views of the city.
  • Superior Room: Slightly larger than the Deluxe rooms, Superior rooms may offer additional amenities and space.
  • Family Room: Designed for families, these rooms usually have more space and multiple beds.
  • Suite: For those seeking extra luxury, suites offer separate living areas and enhanced amenities.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in The Sentra Hotel Manado

The Sentra Hotel Manado offers a range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, the hotel has something for everyone.

  • Swimming Pool: Take a refreshing dip in the hotel's swimming pool.
  • Restaurant: Enjoy delicious meals at the hotel's on-site restaurant.
  • Fitness Center: Stay active with the hotel's fitness center.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in The Sentra Hotel Manado

Dining at The Sentra Hotel Manado is a delightful experience, with options to satisfy every palate. Whether you're looking for a quick bite or a leisurely meal, the hotel's dining options have you covered.

  • Restaurant: The hotel's restaurant offers a variety of dishes, from local Indonesian cuisine to international favorites.
  • Breakfast Buffet: Start your day with a delicious breakfast buffet, featuring a wide selection of options. Price per person: ₱150,000.
  • Room Service: Enjoy the convenience of room service, available for breakfast, lunch, and dinner.

The Sentra Hotel Manado Airport pickups and How to Book

Need a hassle-free transfer from the airport? The Sentra Hotel Manado offers airport pick-up services to make your arrival smooth and easy. This service ensures a comfortable and convenient transfer directly to the hotel.

To book an airport pick-up:

  • Contact the hotel directly: You can arrange your airport transfer by contacting The Sentra Hotel Manado directly.
  • Provide your flight details: Make sure to provide your flight number and estimated time of arrival.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Manado is easy with convenient public transportation options. While Manado doesn't have an MRT system, there are several bus stops nearby The Sentra Hotel Manado, providing access to various parts of the city.

  • Public Transportation: Local buses and minibuses are available near the hotel.
  • Ride-hailing services: Ride-hailing services are also readily available.

Nearby Attractions for Family / Kid Friendly

Planning a family vacation near The Sentra Hotel Manado? Manado and its surrounding areas offer a variety of kid-friendly attractions. From exploring nature to enjoying fun activities, there's something for everyone.

  • Bunaken National Marine Park: Explore the stunning underwater world with snorkeling or diving. Entry price: ₱50,000.
  • Taman Nasional Tangkoko Batuangus Dua Saudara: Discover unique wildlife and lush landscapes. Entry price: ₱25,000.
  • I Love Manado: Take photos at this iconic landmark. Free.
  • CitraLand Waterpark Manado: Enjoy a fun day at the waterpark. Entry price: ₱100,000.
  • Zero Point Manado: Visit this historical site. Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Sentra Hotel Manado (Minahasa Utara)

Exploring the local culinary scene near The Sentra Hotel Manado is a must for food lovers. From cafes to street food, you'll find a variety of delicious options to satisfy your cravings.

  • Cafes/Restaurants:
  • RM Dego Dego: Known for its authentic Manado cuisine.
  • Warung Kopi Srikandi: A popular spot for coffee and snacks.
  • Restoran Tuna House: Offers fresh seafood dishes.
  • Local Street Food:
  • Tinutuan (Bubur Manado): A flavorful porridge with vegetables.
  • Mie Cakalang: Noodles with smoked skipjack tuna.
  • Nasi Kuning: Yellow rice with various side dishes.
  • Gohu Ikan: Raw fish salad with a spicy sauce.
  • Panada: Baked bread filled with spicy fish.

Shopping places near The Sentra Hotel Manado (Minahasa Utara)

Looking for shopping options near The Sentra Hotel Manado? While the area offers local markets, you can also explore shopping centers in the broader city.

  • Manado Town Square: A popular shopping mall with various stores and restaurants.
  • MTC (Mega Trade Center): A large shopping complex with a wide range of products.
  • Multimart: A local supermarket for daily needs.

Other Places to Stay Near The Sentra Hotel Manado

If you're looking for alternative accommodations near The Sentra Hotel Manado, there are several options to consider. From luxury hotels to budget-friendly choices, you'll find something to suit your needs.

  • Luxury/5-6 Star Hotels Nearby:
  • Four Points by Sheraton Manado
  • Gran Puri Hotel Manado
  • Swiss-Belhotel Maleosan Manado
  • Four-Star Hotels Nearby:
  • Aryaduta Manado
  • Aston Manado Hotel
  • Novotel Manado Golf Resort & Convention Center
  • Three-Star Hotels Nearby:
  • Whiz Prime Hotel Manado
  • Hotel Gran Central Manado
  • Sintesa Peninsula Hotel Manado

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability and Booking

Ready to book your stay at The Sentra Hotel Manado? Finding hotel availability and making reservations is easy with Traveloka. You can quickly check room availability, compare prices, and secure your booking with just a few clicks.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip to Manado!

All facilities in The Sentra Hotel Manado

Bar, Cafe and Lounge The Sentra Hotel Manado
Bar, Cafe and Lounge
Swimming Pool The Sentra Hotel Manado
Swimming Pool
Fitness Center The Sentra Hotel Manado
Fitness Center
Functional Hall The Sentra Hotel Manado
Functional Hall
Common Space The Sentra Hotel Manado
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Gala dinner
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Children play area
  • Fitness center
  • Indoor pool
  • Karaoke

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Transportation

  • Secure parking
  • Shopping center shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Sentra Hotel Manado

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sentra Hotel Manado
196
Number of floors in The Sentra Hotel Manado
4
Another facilities in The Sentra Hotel Manado
A la carte dinner, A la carte lunch, Bar, Breakfast and dinner, Breakfast and lunch

Frequently asked question in The Sentra Hotel Manado

What are available facilities at The Sentra Hotel Manado?
There are top facilites at The Sentra Hotel Manado such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sentra Hotel Manado?
The standard check-in time at The Sentra Hotel Manado is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sentra Hotel Manado provide breakfast?
Yes, The Sentra Hotel Manado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sentra Hotel Manado?
The Sentra Hotel Manado is a 4.0-star hotel.
How many floors does The Sentra Hotel Manado have?
The Sentra Hotel Manado has 4 floors.
See All

More Reviews from Other Guests in The Sentra Hotel Manado

9.0
Exceptional
From 377 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

8.7

Service and Facilites

8.9

People often mention about The Sentra Hotel Manado
All
Staff Friendliness (41)
Room Space (41)
Bedroom (40)
Taste (39)
Bathroom (38)
Hotel Area (38)
Ambiance (37)
Variety (36)
Check-in/out Time (28)
Accessibility (27)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sentra Hotel Manado

Number of reviews per page
20
40
Customer reviews
Brendahill C. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
beautiful room, comfortable children in the hotel and delicious food
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
It's terrible! The noisiest hotel I've ever stayed in. The rooms are completely soundproof. The noise in the corridors was unbearable from morning until night. The noise from neighboring rooms was also audible. We stayed on the 5th floor, directly above us in a ballroom that held events until 11 PM. The noise from footsteps and music could be heard in our room. After complaining repeatedly over the phone, we were finally able to sleep at 12 AM. But what was worse was that at 2 AM, we were woken up because the hotel was cleaning the ballroom area at that hour, rearranging chairs, making noise from machines, trolleys, etc. It was truly disrespectful to guests who were resting and had paid dearly. I complained over the phone to the receptionist, but the cleaning activity continued until 4 AM. It was so noisy, that I had to go down to the receptionist to ask her to listen to all the video recordings containing the noises heard in our room. The staff at the reception said that there was indeed a cleaning activity that started at 2 AM and would convey our complaint to the manager, but until we checked out there was no apology. Seriously... we just found out there are already many reviews about this. The hotel should be aware of this and fix it. We were fooled by the high reviews, considering it's a 4-star hotel and quite expensive. But it's very disrespectful to your guest, and we couldn't have a rest for the whole three days because of all that noise. Please, for a 4-star hotel, other guests pay to host an event and stay there, but please ensure that other paying guests are not disturbed and can rest well at night.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Many thanks to Mr. Enrico, who helped us from the moment we checked in, reminded us to eat breakfast, and helped us retrieve items we left behind after checking out. Thank you for your excellent service. May you be promoted soon. Amen :)
Translated by Google Icon
See original
2 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Complete facilities include a gym and a playground for the kids to play in. The facilities are excellent, and all the staff, from the front desk to the restaurant, are very friendly.
Translated by Google Icon
See original
2 people find it helpful
s***e
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Breakfast is the best!!!.. favorite: cakalang noodles and yellow rice..
Translated by Google Icon
See original
Find this review helpful?
s***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I've booked here several times even though I'm in Manado for work. I've tried all the hotels, and this one is the most perfect for me. Every month I definitely book here, why?: breakfast.. super perfect.. Hotel comfort, etc., definitely on par with other star-rated hotels.. but nothing can beat The Sentra's breakfast.. For the month of August, I stayed here for a total of 12 days.. My favorite: Cakalang noodles and yellow rice, especially with the incredibly delicious and spicy coto sauce.. It's a shame that at the end of the month, the typical Manadonese yellow noodles were replaced with egg noodles.. I really felt the difference.. I know the reason, because previously the yellow noodles were a bit hard, maybe that's why they were replaced with egg noodles the next day.. Honestly, the hard yellow noodles are still much tastier than egg noodles.. The taste is so different.. Even the yellow rice doesn't have the beef stew.. just the cakalang floss.. Hopefully when I come back again In September, the food was perfect again as before... but what is certain is that the food here is guaranteed to be much tastier and more varied than the food in other star hotels.
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
So far, the hotel is the best. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Review: The Sentra Hotel – A Convenient Haven for Recovery After being hospitalized for five days at Sentra Medika International Hospital Minut, I had the opportunity to stay at The Sentra Hotel, located within the same complex. This proximity is invaluable for patients like myself who require ongoing care. I am currently on my second day here and felt compelled to write this review while still experiencing the comfort and hospitality of the property. I have even extended my stay for an additional night, as the environment has been exceptionally restful and conducive to recovery. As a breast cancer survivor managing multiple health conditions, I deeply appreciate the convenience of having quality accommodations so close to both inpatient and outpatient treatment facilities. The quiet atmosphere, attentive service, and comfortable amenities have allowed me to rest and recharge before resuming my medical treatments. For anyone seeking a comfortable and supportive environment during a period of recovery, The Sentra Hotel offers both comfort and peace of mind.
Read More
Find this review helpful?
A***g
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff were very friendly and when asked for early check in, they were not intimidated before check out time.
Translated by Google Icon
See original
Find this review helpful?
J***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff is friendly and kind. It makes your holiday even more enjoyable.
Translated by Google Icon
See original
1 people find it helpful
O***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff was very friendly and helpful. The food was delicious, and the hotel was comfortable, clean, and aesthetically pleasing.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Will come back for staycation, kids friendly
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Good hospitality, kids friendly, pleasant to stay here.
Find this review helpful?
Profile Picture
Oldy I. K.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
For a 4-star hotel: 1. I was a bit disappointed with the service, because when I asked for a towel to take a shower, it took a long time, about 25 minutes, for the towel to be brought to the room. That was because I had called 3 times. 2. The food at breakfast was not much, not varied enough and the menu was ordinary, nothing special. But the yellow rice was delicious. 3. The room was not soundproof
Read More
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Family friendly hotel. Spacious rooms, delicious food, there is a playground for children so the little ones don't get bored. Swimming pool for the little ones and family. The slide in the pool makes the little ones feel like playing in a waterboom. There is a gym so they can exercise. However, the check-in time was quite a long wait. Thankfully there were fried banana snacks in the lobby so they didn't get bored waiting
Read More
Translated by Google Icon
See original
1 people find it helpful
Sri M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
easy access to Sentra Medika Hospital
Translated by Google Icon
See original
Find this review helpful?
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Delicious food, lots of varieties, good service
Translated by Google Icon
See original
Find this review helpful?
P***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 33 week(s) ago
Too far from the city, but OK for not going to the city. 9.2 is too overscored.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
Friendly staff, spacious room, and variety of food (traditional and western).
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 34 week(s) ago
The receptionist could really use some training in hospitality. Check-in time was at 2 PM, but I arrived close to 4 PM and the room still wasn’t ready. I had to wait for 15 minutes. The receptionist—I didn’t catch his name—was not welcoming at all. He didn’t smile, didn’t greet us, and gave me a look as if I was an intruder rather than a guest. And to be clear, I didn’t book the cheapest standard room—I booked a suite. I can’t imagine how they treat guests staying in standard rooms if this is how they treat suite guests. As the front liner, he should’ve known that hospitality is key in this line of work, but not a single smile was offered as basic courtesy. Another thing: the room’s overall concept felt off. The bedroom had a modern vibe, but the bathroom looked like it was from a 1990s apartment. The shower wasn’t adjustable, unlike what I usually find in 4-star hotels, and the bathroom facilities felt more like something from an OYO hotel. The breakfast selection was inconsistent. On the first day, the buffet had a decent variety of chicken and fish, which I assumed was because there was an event at the hotel and many guests were staying. But on the second day, the breakfast was unappealing, with very few options—mostly gorengan. I had no complaints about the taste, but I wasn’t a fan of the menu variety. Also, on the first day, I was charged for my kid’s breakfast, but on the second day, it was free. I’m not sure why there was such inconsistency. This was my first time staying here, and I don’t see myself coming back in the future.
Read More
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Sentra Hotel Manado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 377 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

8.7

Service and Facilites

8.9

People often mention about The Sentra Hotel Manado
All
Staff Friendliness (41)
Room Space (41)
Bedroom (40)
Taste (39)
Bathroom (38)
Hotel Area (38)
Ambiance (37)
Variety (36)
Check-in/out Time (28)
Accessibility (27)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sentra Hotel Manado

Number of reviews per page
20
40
Customer reviews
Brendahill C. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
beautiful room, comfortable children in the hotel and delicious food
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
It's terrible! The noisiest hotel I've ever stayed in. The rooms are completely soundproof. The noise in the corridors was unbearable from morning until night. The noise from neighboring rooms was also audible. We stayed on the 5th floor, directly above us in a ballroom that held events until 11 PM. The noise from footsteps and music could be heard in our room. After complaining repeatedly over the phone, we were finally able to sleep at 12 AM. But what was worse was that at 2 AM, we were woken up because the hotel was cleaning the ballroom area at that hour, rearranging chairs, making noise from machines, trolleys, etc. It was truly disrespectful to guests who were resting and had paid dearly. I complained over the phone to the receptionist, but the cleaning activity continued until 4 AM. It was so noisy, that I had to go down to the receptionist to ask her to listen to all the video recordings containing the noises heard in our room. The staff at the reception said that there was indeed a cleaning activity that started at 2 AM and would convey our complaint to the manager, but until we checked out there was no apology. Seriously... we just found out there are already many reviews about this. The hotel should be aware of this and fix it. We were fooled by the high reviews, considering it's a 4-star hotel and quite expensive. But it's very disrespectful to your guest, and we couldn't have a rest for the whole three days because of all that noise. Please, for a 4-star hotel, other guests pay to host an event and stay there, but please ensure that other paying guests are not disturbed and can rest well at night.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Many thanks to Mr. Enrico, who helped us from the moment we checked in, reminded us to eat breakfast, and helped us retrieve items we left behind after checking out. Thank you for your excellent service. May you be promoted soon. Amen :)
Translated by Google Icon
See original
2 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Complete facilities include a gym and a playground for the kids to play in. The facilities are excellent, and all the staff, from the front desk to the restaurant, are very friendly.
Translated by Google Icon
See original
2 people find it helpful
s***e
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Breakfast is the best!!!.. favorite: cakalang noodles and yellow rice..
Translated by Google Icon
See original
Find this review helpful?
s***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I've booked here several times even though I'm in Manado for work. I've tried all the hotels, and this one is the most perfect for me. Every month I definitely book here, why?: breakfast.. super perfect.. Hotel comfort, etc., definitely on par with other star-rated hotels.. but nothing can beat The Sentra's breakfast.. For the month of August, I stayed here for a total of 12 days.. My favorite: Cakalang noodles and yellow rice, especially with the incredibly delicious and spicy coto sauce.. It's a shame that at the end of the month, the typical Manadonese yellow noodles were replaced with egg noodles.. I really felt the difference.. I know the reason, because previously the yellow noodles were a bit hard, maybe that's why they were replaced with egg noodles the next day.. Honestly, the hard yellow noodles are still much tastier than egg noodles.. The taste is so different.. Even the yellow rice doesn't have the beef stew.. just the cakalang floss.. Hopefully when I come back again In September, the food was perfect again as before... but what is certain is that the food here is guaranteed to be much tastier and more varied than the food in other star hotels.
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
So far, the hotel is the best. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Review: The Sentra Hotel – A Convenient Haven for Recovery After being hospitalized for five days at Sentra Medika International Hospital Minut, I had the opportunity to stay at The Sentra Hotel, located within the same complex. This proximity is invaluable for patients like myself who require ongoing care. I am currently on my second day here and felt compelled to write this review while still experiencing the comfort and hospitality of the property. I have even extended my stay for an additional night, as the environment has been exceptionally restful and conducive to recovery. As a breast cancer survivor managing multiple health conditions, I deeply appreciate the convenience of having quality accommodations so close to both inpatient and outpatient treatment facilities. The quiet atmosphere, attentive service, and comfortable amenities have allowed me to rest and recharge before resuming my medical treatments. For anyone seeking a comfortable and supportive environment during a period of recovery, The Sentra Hotel offers both comfort and peace of mind.
Read More
Find this review helpful?
A***g
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff were very friendly and when asked for early check in, they were not intimidated before check out time.
Translated by Google Icon
See original
Find this review helpful?
J***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff is friendly and kind. It makes your holiday even more enjoyable.
Translated by Google Icon
See original
1 people find it helpful
O***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff was very friendly and helpful. The food was delicious, and the hotel was comfortable, clean, and aesthetically pleasing.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Will come back for staycation, kids friendly
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Good hospitality, kids friendly, pleasant to stay here.
Find this review helpful?
Profile Picture
Oldy I. K.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
For a 4-star hotel: 1. I was a bit disappointed with the service, because when I asked for a towel to take a shower, it took a long time, about 25 minutes, for the towel to be brought to the room. That was because I had called 3 times. 2. The food at breakfast was not much, not varied enough and the menu was ordinary, nothing special. But the yellow rice was delicious. 3. The room was not soundproof
Read More
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Family friendly hotel. Spacious rooms, delicious food, there is a playground for children so the little ones don't get bored. Swimming pool for the little ones and family. The slide in the pool makes the little ones feel like playing in a waterboom. There is a gym so they can exercise. However, the check-in time was quite a long wait. Thankfully there were fried banana snacks in the lobby so they didn't get bored waiting
Read More
Translated by Google Icon
See original
1 people find it helpful
Sri M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
easy access to Sentra Medika Hospital
Translated by Google Icon
See original
Find this review helpful?
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Delicious food, lots of varieties, good service
Translated by Google Icon
See original
Find this review helpful?
P***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 33 week(s) ago
Too far from the city, but OK for not going to the city. 9.2 is too overscored.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
Friendly staff, spacious room, and variety of food (traditional and western).
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 34 week(s) ago
The receptionist could really use some training in hospitality. Check-in time was at 2 PM, but I arrived close to 4 PM and the room still wasn’t ready. I had to wait for 15 minutes. The receptionist—I didn’t catch his name—was not welcoming at all. He didn’t smile, didn’t greet us, and gave me a look as if I was an intruder rather than a guest. And to be clear, I didn’t book the cheapest standard room—I booked a suite. I can’t imagine how they treat guests staying in standard rooms if this is how they treat suite guests. As the front liner, he should’ve known that hospitality is key in this line of work, but not a single smile was offered as basic courtesy. Another thing: the room’s overall concept felt off. The bedroom had a modern vibe, but the bathroom looked like it was from a 1990s apartment. The shower wasn’t adjustable, unlike what I usually find in 4-star hotels, and the bathroom facilities felt more like something from an OYO hotel. The breakfast selection was inconsistent. On the first day, the buffet had a decent variety of chicken and fish, which I assumed was because there was an event at the hotel and many guests were staying. But on the second day, the breakfast was unappealing, with very few options—mostly gorengan. I had no complaints about the taste, but I wasn’t a fan of the menu variety. Also, on the first day, I was charged for my kid’s breakfast, but on the second day, it was free. I’m not sure why there was such inconsistency. This was my first time staying here, and I don’t see myself coming back in the future.
Read More
Find this review helpful?
Number of reviews per page
20
40