Does @thome provide parking?

Yes, @thome provides parking. Please confirm details directly with the hotel.

What do past guests say about @thome?

@thome is well-known for its Cleanliness, as reviewed by verified Traveloka guests.

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@thome

Name: @thome
Address: Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161, Jalan Gembong No.36 M (Pertokoan Atoom Megah), Jawa Timur, 60161, Indonesia
Rating: 7.2

Guest Houses

7.2

/10

Pleasant

699 reviews

What Guests Say About Their Stay

Distance To City Center (8)

Staff Friendliness (8)

Bedroom (7)

Ambiance (6)

Gunawan

8.5

/ 10

Suitable for business affairs, strategic location wherever.

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Hufron N.

9.1

/ 10

Good, clean, cheap, strategic

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Dita r.

9.4

/ 10

Comfortable, clean, strategic place.

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Arief C.

8.4

/ 10

Okay here the hotel as a backpacker recommendation

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Muhammad Z.

8.2

/ 10

Near the mall and to Gubeng Station

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In the Area

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Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161

Main Facilities

24-Hour Front Desk

Parking

WiFi

@thome is located in area / city Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in @thome

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What's around @thome

Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161

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Discover More About @thome

Discover @thome: Your Gateway to East Java's Charm

Welcome to @thome, a premier accommodation nestled in the heart of Jawa Timur, Indonesia. We pride ourselves on offering a warm, hospitable, and trustworthy experience for every guest. Whether you're here for business or leisure, @thome provides a comfortable and convenient base to explore the vibrant culture and stunning landscapes of East Java. Our commitment is to ensure your stay is memorable, filled with relaxation and discovery. Room rates at @thome start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

@thome Location

@thome is strategically situated in the bustling city of Surabaya, Jawa Timur. Located at Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161, our hotel offers easy access to the city's key business districts and popular tourist attractions. We are approximately 15 kilometers from Juanda International Airport (SUB), making your arrival and departure seamless. For those relying on public transport, the nearest major transit hub is the Surabaya Gubeng Station, just a short 5-kilometer ride away. The atmosphere around @thome is a perfect blend of urban convenience and local charm, with vibrant markets and cultural sites within easy reach. You'll find yourself close to the energy of the city while still enjoying a sense of tranquility.

@thome Facilities & Services

Facilities for guests at @thome are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to both leisure and business travelers.

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Business Center:
For our business guests, a fully equipped business center is available from 8:00 AM to 6:00 PM. Printing and copying services are available at a nominal fee.
Free Wi-Fi:
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
24-Hour Front Desk:
Our friendly and professional staff are available around the clock to assist you with any requests.
Concierge Services:
Get personalized recommendations and assistance with tour bookings and transportation arrangements.
On-site Restaurant:
Enjoy delicious meals at our in-house restaurant, serving a variety of local and international cuisines.
Bar:
Unwind with a drink at our cozy hotel bar.
Parking:
Complimentary on-site parking is available for guests.
Room Service:
Enjoy the convenience of in-room dining from 7:00 AM to 11:00 PM.

@thome Room Types

We offer a diverse selection of room types at @thome to suit every traveler's needs. The room types of @thome are designed with your comfort in mind, ensuring a restful and enjoyable stay.

Deluxe Room:
Available with a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
Executive Room:
Offering enhanced amenities and a City View. These rooms are non-smoking, and select rooms include a bathtub.
Suite:
Our spacious suites provide a luxurious experience with a City View. All suites are non-smoking, and feature a bathtub for ultimate relaxation.
Family Room:
Ideal for families, these rooms offer ample space and can accommodate multiple guests. Available with a City View or Garden View. Non-smoking.

Please note that @thome is not a pet-friendly hotel.

@thome Dining & Restaurants

Savor a culinary journey at @thome with our exquisite dining options. Our on-site restaurant, "Java Flavors," offers a delightful experience for every palate.

Java Flavors Restaurant:
Experience authentic East Javanese cuisine alongside international favorites. Enjoy a breakfast buffet from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 500.
The Terrace Lounge:
Relax and unwind at our cozy lounge, perfect for a casual meeting or a quiet evening. Open from 10:00 AM to 11:00 PM. Light snacks and beverages are available. Estimated price per person for snacks and drinks is PHP 250.

@thome Nearby Attractions and Activities

Surabaya and its surroundings offer a wealth of attractions and activities for every visitor. Explore the rich culture and vibrant life of East Java during your stay at @thome.

Tugu Pahlawan (Heroes Monument):
A significant historical landmark commemorating the Battle of Surabaya.
House of Sampoerna:
A museum and former cigarette factory offering a glimpse into Indonesia's industrial heritage.
Surabaya Submarine Monument (Monkasel):
Explore a real Indonesian Navy submarine.
Masjid Al-Akbar Surabaya:
One of the largest mosques in Indonesia, known for its stunning architecture.
Grand City Mall Surabaya:
A popular shopping destination offering a wide array of retail, dining, and entertainment options.

If you are looking for other activities around @thome, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to @thome from the Airport

Getting to @thome from Juanda International Airport (SUB) is convenient and offers several options to suit your preferences. The airport transfer service of @thome is designed for your ease.

Hotel Private Airport Transfer:
The most convenient option is to arrange a private transfer directly with the hotel. Our comfortable vehicles will be waiting for you upon arrival. The estimated cost is PHP 800. You can book this service through our concierge or directly via Traveloka.
Taxi:
Metered taxis are readily available at the airport. The journey to @thome typically takes 30-45 minutes, depending on traffic, and will cost approximately PHP 200-300.
Ride-hailing Service:
You can also use a ride-hailing service booked via your smartphone. This is a convenient and often cost-effective option, with fares similar to metered taxis.
Airport Shuttle Bus:
While less direct, some airport shuttle services may operate routes that can get you closer to the city center, from where you can take a short taxi or ride-hailing trip to the hotel.

For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at @thome

Choosing @thome for your stay in Jawa Timur means opting for comfort, convenience, and exceptional service. We are dedicated to making your visit a truly pleasant experience.

Prime Location:
Easily accessible to major attractions, business districts, and transportation hubs in Surabaya.
Comfortable Accommodations:
A variety of well-appointed rooms and suites to suit your needs.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and business amenities.
Delicious Dining:
Savor local and international flavors at our on-site restaurant.
Warm Hospitality:
Our friendly staff are committed to providing outstanding service.
Value for Money:
Competitive rates and special offers available.

Check for current

Room availability at @thome

and secure your preferred dates.

Booking @thome

is simple and straightforward. We encourage you to book your stay through Traveloka for the best rates and a seamless booking process. Book budget hotels in Jawa Timur and experience the best of what this vibrant region has to offer. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in @thome

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
24-hour security
Luggage storage
24-hour Receptionist

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

General

AC
Heater
Non-smoking room

Public Facilities

Parking
Room service
WiFi in public area

In-room Facilities

Desk
Shower
TV

Transportation

Car rental

Connectivity

Free WiFi

Business Facilities

Business center

Accommodation Policy & General Information in @thome

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Please contact +628123288805 for check-in process and/or if you are having difficulties to find the property's location. =================================================== Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation. =================================================== You may be required to present valid government-issued identification at check-in, along with a credit card or cash to cover deposits and incidentals. =================================================== Special requests are subject to property's availability at check-in and may cost additional charges. Property will charge an additional fee for each extra person on top of the reserved room's maximum capacity.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at @thome	9
Number of floors in @thome	4
Another facilities in @thome	Bellhop, 24-hour security, Luggage storage, 24-hour Receptionist, ATM/Banking

Frequently asked question in @thome

What are available facilities at @thome?

There are top facilites at @thome such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at @thome?

The standard check-in time at @thome is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of @thome?

@thome is a 1.0-star hotel.

How many floors does @thome have?

@thome has 4 floors.

How many rooms are available at @thome?

@thome has 9 rooms in total.

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More Reviews from Other Guests in @thome

Overall Ratings & Reviews @thome

Traveloka (699)

7.2

Pleasant

From 699 reviews

Provided by travelers on

Cleanliness

7.0

Room Comfort

6.9

Meal

6.3

Location

6.9

Service and Facilites

6.9

People often mention about @thome

All

Bedroom (12)

Ambiance (11)

Staff Friendliness (8)

Bathroom (8)

Distance to City Center (7)

Accessibility (6)

Hotel Area (6)

Surroundings (5)

Room Space (4)

Check-in/out Time (3)

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Traveler Reviews @thome

Number of reviews per page

Customer reviews

O***a

5.0

/10

Reviewed 6 week(s) ago

Really disappointed, it doesn't match the photo, the sheets are dirty, the AC isn't cold either.

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Accommodation's Reply

09 May 2026

Dear valued guest, Thank you very much for choosing to stay at @thome Surabaya. We apologize for any inconvenience you may have experienced. We will forward your feedback to the relevant team to help us improve our services. 🙏 We wish you a pleasant and enjoyable stay.

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D***i

Transit

7.7

/10

Reviewed 7 week(s) ago

Just arrived, the guard was somewhere, the atmosphere around

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2 people find it helpful

Accommodation's Reply

09 May 2026

Dear Valued Guest, Thank you for choosing to stay at @thome Surabaya. We apologize for any inconvenience caused. If you are unable to contact staff, please call 08*******500 or ring the doorbell. Contact information is below. Thank you for your understanding. 🙏

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B***u

5.3

/10

Reviewed 7 week(s) ago

The mosquitoes are super numerous and big, perfect for travelers who like extreme places.

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2 people find it helpful

ARI H.

10.0

/10

Reviewed 9 week(s) ago

The best, fast service... Awesome awesome awesome awesome

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1 people find it helpful

Sudiman

Business

9.4

/10

Reviewed 9 week(s) ago

With a central location and facilities commensurate with the price of 80 thousand, the rooms and bathrooms are clean.

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1 people find it helpful

Accommodation's Reply

09 May 2026

Dear Mr. Sudirman, Thank you very much for your stay at @thome Hotel Surabaya. We greatly appreciate you taking the time to write a positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again. We wish you good health and success in the future. 🙏

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Syaiful B.

10.0

/10

Reviewed 22 week(s) ago

Friendly, clean, comfortable. Oookkee

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2 people find it helpful

Accommodation's Reply

09 Jan 2026

Dear Shyful (@thome), Greetings from Surabaya! Thank you for choosing our hotel during your visit to Surabaya. We appreciate your valuable feedback and are delighted to hear that you had a memorable stay. We hope to welcome you back to Surabaya again. Wishing you good health and happiness.

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m***n

Transit

6.3

/10

Reviewed 25 week(s) ago

At that price, it's only natural that the quality is below standard.

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2 people find it helpful

Accommodation's Reply

24 Dec 2025

Thank you for staying at @thome Surabaya. We apologize for any inconvenience you may have experienced. We will forward your comments and feedback to the relevant department.

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Siti M.

Staycation

8.5

/10

Reviewed 25 week(s) ago

Not bad for a transit place while waiting for the train schedule.

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4 people find it helpful

Accommodation's Reply

24 Dec 2025

Dear Mr. Siti, Thank you for your review. We are very happy to hear that you enjoyed your stay with us and were satisfied with our services. Thank you for choosing to stay at @thome Surabaya. We hope to welcome you back again soon. We wish you good health and happiness :)

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Mirdan R. A. R.

9.7

/10

Reviewed 29 week(s) ago

Great, economical price and AC included.

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3 people find it helpful

Accommodation's Reply

21 Nov 2025

Hi Mildhan, Thank you very much for your valuable review and rating. We are very glad that you enjoyed your stay and that our hotel's services met your expectations. We look forward to welcoming you back again. Thank you @thome Surabaya

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I***m

5.0

/10

Reviewed 37 week(s) ago

The room was dirty and still had a lot of hair. If you're on the 4th floor, you'll climb the stairs up to your calves. There are 3 rooms on each floor. The 3rd and 4th floors are creepy. The bathroom is outside.

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2 people find it helpful

Accommodation's Reply

24 Dec 2025

Thank you for using @thome Surabaya's services. We apologize for any inconvenience caused. We will forward your feedback and suggestions to the relevant departments. Thank you for your cooperation.

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M***i

Transit

8.7

/10

Reviewed 49 week(s) ago

It was a bit scary that the door was already closed at 10 o'clock. It was like we were locked out so we had to knock on the door again. But the room was nice and clean, it was worth it.

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1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear: Dear Sir/Madam. Thank you for staying at @thome Surabaya. Thank you for taking the time to give us a positive review. We apologize for the inconvenience, because the door has been closed at 22.00 WIB in order to maintain the peace and comfort of other guests who want to rest. But you can contact our staff at any time, if you still want to go out/re-enter. Thank you for your input, your suggestions will be our feedback. Regards.

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Mayang N. T. A.

Business

8.2

/10

Reviewed 50 week(s) ago

The lady and the gentleman who guard the room are friendly, the drinks are cheap 🥰. There is no charge for early check-in, it's really great.

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2 people find it helpful

Accommodation's Reply

21 Jun 2025

Dear: Mrs. Mayang. Thank you very much for your positive review. We are glad to hear that you had a good stay with us. Teruna, thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back for another pleasant experience at @thome Surabaya. Greetings of Health and Success always :)

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C***O

Leisure

10.0

/10

Reviewed 51 week(s) ago

Clean and nice room. Friendly and responsive receptionist.

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2 people find it helpful

Accommodation's Reply

19 Jun 2025

To our Esteemed Guest, Thank you for staying at @athomesurabaya Thank you for taking the time to give us a Positive Review. We hope you are satisfied with our service, and we always look forward to your return Greetings of Health and Success always 🙏

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f***i

5.0

/10

Reviewed 58 week(s) ago

see the hotel directly out. this is a photo of the front location of the hotel. really scary. trauma to book on Traveloka because of this hotel. dark, climb stairs to the 3rd floor. not family friendly. not worthy of being called a hotel. regret not reading reviews before booking. money is gone

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3 people find it helpful

Accommodation's Reply

07 May 2025

Sorry for the inconvenience, the room you booked is the cheapest room type on the 4th floor. Our accommodation with prices below Rp 100,000 provides stairs to go up to the upper floors. With prices below Rp 100,000, we offer twin bed rooms for 2 people with AC, TV, WIFI and shared bathroom facilities with hot/cold shower facilities. We also provide VIP rooms with private bathroom facilities (hot/cold water), on the lowest floor so you don't need to climb stairs. That is the information we provide, thank you, Greetings

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I***a

8.3

/10

Reviewed 59 week(s) ago

This accommodation is ideal for those who put the priority on strategic location since it is located in the middle of the business area of Atom Megah, Surabaya. Very humbly dwells a 4-story building of ruko with stairs. Read the description of each room option as most of them provide only shared bathrooms.

2 people find it helpful

Accommodation's Reply

19 Apr 2025

Dear : Our VAlued Guest Thank you for staying with us. Thank ypu for giving the positive review for us. I hope you are always comfort with our service, and we always looking forward to your return.

M***d

Transit

5.0

/10

Reviewed 59 week(s) ago

Not worth it, the room smells of cigarettes. Booked for 2 people but not allowed for two people if not the same ID card address even though it was with a girl and my own sibling. Finally just stayed for a while and checked out and looked for a hotel instead of this kind of accommodation. The bathroom is outside too.

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4 people find it helpful

S***n

6.2

/10

Reviewed 69 week(s) ago

Why is the hotel closed? It's like living in a prison.

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Accommodation's Reply

24 Dec 2025

Thank you for staying at @thome Surabaya. We apologize for any inconvenience caused. As previously informed, for the convenience of other guests, hotel check-in and check-out times are limited to 22:00 to 06:00. However, our staff is available 24 hours a day, so please rest assured that you can check out at any time. Thank you.

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F***i

Transit

6.3

/10

Reviewed 74 week(s) ago

the curtain is loose and can't be fixed. there are no towels, soap, and toothbrushes. the TV can't be turned off.

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Accommodation's Reply

19 Jan 2025

Thank you for staying at @thome Surabaya. We apologize for the inconvenience, because the curtains are always under our maintenance before and after the guest stays. And with the cheap price we offer in the form of a room to stay in a day, so that guests can provide their own equipment for staying. Thus we convey this explanation, thank you for your understanding. Greetings.

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b***t

Leisure

9.4

/10

Reviewed 75 week(s) ago

Fun, cheap and centrally located

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1 people find it helpful

Accommodation's Reply

25 Dec 2024

Dear: Dear Sir/Madam. Thank you for your positive review. We are very happy to hear that you were satisfied during your stay with us. Thank you for staying at @thome Surabaya and taking the time to give us a positive review. We hope you have a pleasant trip and we look forward to welcoming you back. Regards.

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y***e

8.1

/10

Reviewed 82 week(s) ago

It's actually nice, but it's only on the 3rd floor and has a shared bathroom.

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2 people find it helpful

Accommodation's Reply

08 Nov 2024

Dear: Dear Sir/Madam, Thank you for staying at @thome Surabaya. Thank you for taking the time to give us a review. We hope you are satisfied with our service, and we always look forward to welcoming you back. Regards

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.