Prince Smart Inn Ebisu

Everything is great

Clean and efficient rooms

One of the best hotels I've stayed in Tokyo! Easy to check in service with super helpful and friendly staff

The room was small by American standards, but very clean and comfortable. Loved the shower and the bidet. Would definitely recommend.

Great location, simple hotel with rooms that aren’t huge but it worked well for us as we weren’t spending much time in the rooms.

Incredibly small room, meager amenities

The hotel is comfortable, but when my family and I were there, we had many problems with the internet and the TV never worked, even though they tried to fix the problem. The staff was very friendly and helpful.

Helpful staff, lovely clean rooms, free breakfasts. Would stay here again next time.

Excellent location. No baggage storage after checkout.

Will stay here again

Private, quiet, very clean

This accommodation doesn’t provide luggage storage services once guests have checked out. If you’re considering staying here, be aware they won’t hold your bags after checkout, so you’ll need alternative storage arrangements if you’re not leaving the area immediately. I regret not checking Google feedback before making my reservation. On Expedia, I saw the property was in a peaceful, accessible location with rates fitting my budget. I missed mentions about their no-storage-after-checkout policy. I was traveling with one medium and one large bag, as I was continuing to another country afterward. At checkout, I asked if staff could hold my belongings. The worker showed me his phone with a Google translation: “According to our website policy, we cannot store bags after checkout. Please use the coin lockers at Ebisu station.” The storage compartments in the lobby are only for guests checking in that day. I felt I wasn’t valued as a guest once I’d checked out. One star for creating unnecessary hassle, wasting my time, and stressing my day as I scrambled to solve my luggage situation for the hours before my flight. The mattresses are comfortable and rooms are adequately sized for solo travelers. The location is reasonably quiet. The sink was outside the bathroom, which was a small space with just the shower. Fine for one person, but worth noting for those traveling with companions who want privacy while changing.​​​​​​​​​​​​​​​​

Nice quiet location with easy access to transportation

Central yet quiet location. Had all that we needed for pleasant stay. The light breakfast was great as we started our days of sightseeing!

This was a no frills property relatively close to Ebisu train station. There is also shopping amd restaurants nearby. Using the GO taxi app was a bit unreliable as the GPS did not direct drivers to the front of the hotel. The included breakfast was simple but tasty.

Breakfast and wifi being included was a nice touch

Room was small! Bed v comfortable. Little choice for breakfast. Nice area.

Nothing special, rooms are very small. Expensive for what you get

Overall, a great place to stay in Ebisu for tourists: convenient location with restaurants, convenience stores and Yamanote train station nearby; clean room; and basic but tasty continental breakfast. A bit pricey, but the location is worth it.

Loved it