How many rooms are available at Austin Park Hotel?

Austin Park Hotel has 108 rooms in total.

Does Austin Park Hotel provide parking?

Yes, Austin Park Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Austin Park Hotel?

Austin Park Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Austin Park Hotel

Name: Austin Park Hotel
Address: No 71, Jalan Austin Heights 8/2, Taman Mount Austin, Tebrau, Johor Bahru, Johor, Malaysia, 81100, No 71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor, 81100, Malaysia
Rating: 8.3

Hotels

8.3

/10

Very Good

167 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

It is clean and spacious, better than expected, i rarely write reviews but this stay worth to leave a review! Will come back again with my bf

Verified traveler

10.0

/ 10

Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.

Hiroyuki

10.0

/ 10

Hot bath water didn't come enough, but the room is always very clean was good impression.

In the Area

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No 71, Jalan Austin Heights 8/2, Taman Mount Austin, Tebrau, Johor Bahru, Johor, Malaysia, 81100

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Austin Park Hotel is a good choice when you are visiting Tebrau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Austin Park Hotel

No 71, Jalan Austin Heights 8/2, Taman Mount Austin, Tebrau, Johor Bahru, Johor, Malaysia, 81100

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Location

Staying at Austin Park Hotel is a good choice when you are visiting Tebrau.

About Austin Park Hotel

Whether you are planning an event or other special occasions, Austin Park Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Austin Park Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Austin Park Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Austin Park Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Austin Park Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Austin Park Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Austin Park Hotel is the right place to stay.

All facilities in Austin Park Hotel

Bar, Cafe and Lounge

Functional Hall

Lobby

Bedroom

In-room Bathroom

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast (surcharge)
Cafe
Snacks

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Heater
Non-smoking room
Smoking area

Public Facilities

Elevator
Restaurant
Room service
WiFi in public area

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Limited hours room service

Accessibilty

Accessibility equipment
Accessible bathroom
Accessible parking

Business Facilities

Conference room
Meeting facilities
Photocopier

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Austin Park Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Children and extra beds - Children are welcome. - Kids stay free! Children 2 years old and younger stay free when using existing bedding. - Cribs (infant beds) are not available. **Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No cots (infant beds) available **Noise-free rooms not guaranteed Fees You'll be asked to pay the following charges at the property: Deposit: MYR 200 per stay A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. **Optional extras The following fees and deposits are charged by the property at the time of service, check-in or check-out. - Self-parking fee: MYR 1 per day per entry The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. We should mention Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Austin Park Hotel	108
Number of floors in Austin Park Hotel	5
Another facilities in Austin Park Hotel	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Austin Park Hotel

What are available facilities at Austin Park Hotel?

There are top facilites at Austin Park Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Austin Park Hotel?

The standard check-in time at Austin Park Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Austin Park Hotel provide breakfast?

Yes, Austin Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Austin Park Hotel?

Austin Park Hotel is a 3.0-star hotel.

How many floors does Austin Park Hotel have?

Austin Park Hotel has 5 floors.

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More Reviews from Other Guests in Austin Park Hotel

Overall Ratings & Reviews Austin Park Hotel

Traveloka (47)

Other sources (120)

8.2

Very Good

From 120 reviews

Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Austin Park Hotel

Number of reviews per page

Top reviews

Anthony

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very clean & well maintained

Sim

Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Need to inform the receptionist before driving out. Been charge RM17 for parking, not able to reimburse.

shien peow

Leisure with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

A hotel with big and clean rooms. Lots of dining options are available, with a 7-Eleven just a block away. Ample parking space. You will need to inform the front desk every time you drive your car out. Quite troublesome.

Jacqueline

Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great improvement in the TV program selections, it will be better if you can include CNA (Channel News Asia) for guests to keep in touch with current affairs. Pls also replace old & flat towels with new fluffy ones. We stayed in 2 different room types & notice the quality of towels were different.

Tiam Huat

Leisure with Children

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Good location for food & shopping. Room is spacious, bright & clean. Exiting car park should be automated; no need to validate each time since already have my car details.

Mohd sidik

Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

It was spacious and clean

Bobby

Leisure with Children

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Excellent choice for its price and location. Room is clean. Breakfast can give a miss, wasnt bothered since there are many other food choices around. The pillow is way too high and cause stiff neck after a night of sleep. Hope the hotel can look into it and provide more alternatives. Other than that this is my go-to hotel whenever i visit JB.

Jasmine

Leisure Family

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

convenient location. i mentioned i don’t want last room at the corridor but they still gave me the last room

Verified traveler

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

It is clean and spacious, better than expected, i rarely write reviews but this stay worth to leave a review! Will come back again with my bf

jack

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

very good and clean

May

Leisure with Partner

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Nice place to shop and makan.

Vozza

Leisure Family

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

A very convenient place to stay. Many eatery around the area. Near to Aeon Tebrau and many attractions

Johnson

Leisure Family

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Location

Ramon Antonio

Leisure with Friends

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Very convenient. Lots of dining options around the area.

Verified traveler

Friends and Family

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.

Verified traveler

Friends and Family

2.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Maintenance of the hotel sucks! Heater in the room was faulty and we found out when we are back after supper. After informing the hotel, the maintenance staff came after over 20 mins and he asked why we never inform early so that hotel can change a room for us. He then asked if we want to change a room at 1am or he will try to repair and see if the heater works. We did not want to go through the hassle of room changing so he tried to repair yet the problem was not fixed. End up we had to shower with cold water. We informed the front desk about faulty heater with no hot water for shower during check out and gotten the same response that we did not inform early so that they can offer room change. We told the front desk that the maintenance staff asked if we want to change the room but we did not want to. We just want to inform them that the heater is faulty and they started to repeat that we did not inform early. Can you believe that we did not even receive a "sorry" as apology for the poor maintanence?

Hui Li

Friends and Family

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Great stay, big beds. Friendly staff

Vincent

Friends and Family

8.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Room was big and clean. Aircon is powerful and cold. Overall a good night stay for the family.

Verified traveler

8.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Used to stay in deluxe room. 1st time in std room.. furniture edges dmg quote a fair bit Toilet paper not enough.. 100RM deposit required. Paid by credit card still waiting refund after EOD Has heat function if aircon too cold Quiet side which is great

Jasmine

Leisure with Friends

6.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.