Borneo Royale Hotel

Hotels
7.9
/10
Very Good
850 reviews

What Guests Say About Their Stay

Bedroom (8)
Accessibility (7)
Room Space (7)
Staff Friendliness (6)

Muhammad N. A. M. A.

8.5
/ 10
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.

Mohd S. I. B. S.

10.0
/ 10
Very convenient, close to night market and week market, is great.
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NOR W. B. I.

10.0
/ 10
Clean rooms, breakfast with a variety of options, recommended!
See original

Mohd F. B. H.

9.6
/ 10
Great facilities, friendly customer service.

Razidah Binti Jumaan

10.0
/ 10
The hotel is very comfortable, top tip service and the workers are very friendly & eco-friendly.
See original
In the Area
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Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Promenade Hotel Tawau Staying at Borneo Royale Hotel is a good choice when you are visiting Tawau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Borneo Royale Hotel

Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000
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Lobby Borneo Royale Hotel
Lobby 2 Borneo Royale Hotel

Discover More About Borneo Royale Hotel

Borneo Royale Hotel: Your Gateway to Sabah's Enchanting Wonders

Discover the allure of Sabah, Malaysia, with a stay at the exquisite Borneo Royale Hotel. This premier accommodation offers a perfect blend of comfort, convenience, and authentic local charm, making it an ideal choice for travelers seeking an unforgettable experience. From its strategic location to its world-class amenities and exceptional service, Borneo Royale Hotel promises a truly remarkable stay. Room rates at Borneo Royale Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Borneo Royale Hotel Location

Nestled in the vibrant heart of Tawau, Borneo Royale Hotel is ideally situated to offer guests easy access to the region's most captivating attractions and essential conveniences. Located at Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000, the hotel is approximately a 15-minute drive from the Tawau Airport, making your arrival and departure seamless. Its central position also means you are just a short drive from the bustling city center, where you can explore local markets, discover diverse culinary delights, and immerse yourself in the rich culture of Sabah. The atmosphere surrounding Borneo Royale Hotel is one of welcoming accessibility, placing you within reach of both natural wonders and urban amenities, perfect for a relaxing yet engaging getaway.

Borneo Royale Hotel Facilities & Services

Facilities for guests at Borneo Royale Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Maintain your workout routine at our well-equipped gym, available from 6:00 AM to 10:00 PM.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant, serving breakfast, lunch, and dinner.
  • Bar:

    Unwind with a handcrafted cocktail or a refreshing beverage at our cozy hotel bar, open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    Host your business events or conferences in our fully equipped meeting facilities.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you.
  • Concierge Services:

    Get personalized recommendations and assistance with tour bookings and transportation.
  • Laundry Service:

    Keep your wardrobe fresh with our convenient laundry and dry-cleaning services.
  • Free Parking:

    Ample free parking space is available for guests traveling by car.

Borneo Royale Hotel Room Types

Experience a range of comfortable and well-appointed accommodations with the diverse room types of Borneo Royale Hotel. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    Offering a comfortable space with a choice of a king-sized bed or twin beds, these rooms typically feature a City View. Available in non-smoking.
  • Superior Room:

    Similar to the Deluxe Room, providing a cozy ambiance and essential amenities for a pleasant stay.
  • Executive Suite:

    For those seeking a little extra luxury, our Executive Suites offer spacious living areas and enhanced amenities, often with a City View. Some suites may feature a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms provide ample space and comfortable bedding arrangements.
All rooms are designated as non-smoking to ensure a fresh and healthy environment for all guests. While specific room views may vary, the hotel strives to offer pleasant vistas of the surrounding area. Please inquire at the time of booking for specific room preferences, including the availability of a bathtub.

Borneo Royale Hotel Dining & Restaurants

Indulge your palate with a delightful culinary journey at Borneo Royale Hotel's dining establishments. Our on-site restaurant offers a welcoming ambiance and a menu that celebrates the vibrant flavors of Sabah and beyond.

The Royale Restaurant

Experience a fusion of local and international dishes at The Royale Restaurant. From hearty breakfast buffets to delectable à la carte options for lunch and dinner, our chefs use the freshest ingredients to create memorable meals. *

Operating Hours:

Breakfast: 6:30 AM - 10:00 AM; Lunch: 12:00 PM - 2:30 PM; Dinner: 6:30 PM - 10:00 PM *

Estimated Price Per Person:

RM 40 - RM 80 (approximately)

The Royale Lounge

Unwind and relax at The Royale Lounge, the perfect spot to enjoy a cup of coffee, a light snack, or an evening cocktail. It’s an ideal setting for casual meetings or simply to enjoy a moment of tranquility. *

Operating Hours:

10:00 AM - 11:00 PM *

Estimated Price Per Person:

RM 20 - RM 50 (approximately)

Borneo Royale Hotel Nearby Attractions and Activities

Borneo Royale Hotel is strategically located, offering easy access to a variety of fascinating attractions and activities in and around Tawau.
  • Tawau Hills Park:

    A haven for nature lovers, this park boasts lush rainforests, hiking trails, and stunning waterfalls, perfect for a day of exploration.
  • Batu Puteh:

    Known for its orangutan rehabilitation center, this area offers a unique opportunity to observe these magnificent creatures in a semi-wild environment.
  • Sabah Tea Garden:

    Experience the serene beauty of Malaysia's only organic tea plantation, enjoy a refreshing cup of tea, and take in the picturesque landscapes.
  • Bum Bum Island:

    A short boat ride away, this island paradise offers pristine beaches, crystal-clear waters, and excellent snorkeling and diving opportunities.
  • Tawau Market:

    Immerse yourself in the local culture by visiting the bustling Tawau Market, where you can find fresh produce, local handicrafts, and delicious street food.
If you are looking for other activities around Borneo Royale Hotel, check out the best deals on Traveloka: Recommended activities in Tawau!

How to Get to Borneo Royale Hotel from the Airport

Navigating your journey to Borneo Royale Hotel is straightforward, with several convenient transportation options available from Tawau Airport. Understanding how to get to Borneo Royale Hotel ensures a smooth start to your stay.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the Borneo Royale Hotel offers a private airport transfer service. This pre-booked service ensures a seamless pick-up directly from the airport terminal to the hotel lobby. Please contact the hotel in advance to arrange this service. The estimated cost is around RM 50 - RM 80.
  • Metered Taxis:

    Metered taxis are readily available outside the Tawau Airport arrival hall. This is a reliable and direct way to reach the hotel. The journey typically takes about 15 minutes, and the fare is usually between RM 25 - RM 40, depending on traffic.
  • Ride-Hailing Services:

    You can also opt for a ride-hailing service, which can be booked via their respective mobile applications. These services offer competitive pricing and a convenient way to get to your destination. The estimated cost is similar to metered taxis.
  • Local Transport:

    For a more local experience, you can inquire about local bus services or shared vans that operate between the airport and the city center. From the city center, you can then take a short taxi or ride-hailing service to the hotel. This option is the most budget-friendly but may take longer.
For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Borneo Royale Hotel

Choosing Borneo Royale Hotel for your Sabah adventure guarantees a memorable and comfortable experience. With its prime location, excellent facilities, and warm hospitality, it stands out as a top choice for travelers.
  • Convenient Location:

    Easily accessible from Tawau Airport and close to major attractions and city amenities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining options.
  • Attentive Service:

    Experience the renowned Malaysian hospitality with friendly and helpful staff.
  • Value for Money:

    Offering competitive rates and a host of services that enhance your stay.
Discover the best Room availability at Borneo Royale Hotel and start planning your trip. For seamless Booking Borneo Royale Hotel, visit Traveloka. You can also Book budget hotels in Sabah and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Borneo Royale Hotel

Bar, Cafe and Lounge Borneo Royale Hotel
Bar, Cafe and Lounge
Fitness Center Borneo Royale Hotel
Fitness Center
Lobby Borneo Royale Hotel
Lobby
Accommodation Services Borneo Royale Hotel
Accommodation Services
Bedroom Borneo Royale Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Food and Drinks

  • Restaurant with AC
  • Breakfast

Business Facilities

  • Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Royale Hotel
178
Number of floors in Borneo Royale Hotel
16
Another facilities in Borneo Royale Hotel
Coffee shop, Room service, Safety deposit box, WiFi in public area, Connecting rooms

Frequently asked question in Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?
There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Royale Hotel?
Borneo Royale Hotel is a 3.0-star hotel.
How many floors does Borneo Royale Hotel have?
Borneo Royale Hotel has 16 floors.
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More Reviews from Other Guests in Borneo Royale Hotel

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (657)
Other sources (193)
8.2
Very Good
From 657 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (6)
Staff Friendliness (5)
Bedroom (5)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Wifi (2)
Activity Option (2)
Variety (2)
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Most Recent
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Traveler Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Felt a little uncomfortable during check-in. It seems there are first-class and second-class guests. Hopefully, the hotel will issue clear guidelines to the registration counter; every guest who arrives first must be served according to the concept of 'first come, first serve'. After all, we paid to stay in this hotel just like other guests.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
There is a very strong smell of cigarettes in the bedroom. The bathroom is outdated, and the shower is non-functional. Additionally, there are visible stains on the bedsheets and curtains. The television does not work, and there were strange loud noises throughout the night that made it impossible to sleep.
Find this review helpful?
SALASA B. M. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Best..Pay a little to sleep in Room 3 ⭐️⭐️⭐️⭐️
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Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very impressive, integrated with the mall, feel at home staying here.
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Find this review helpful?
y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is okay... parking is also easy... close to the mall...
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Nice hotel & nice services and comfortable
Find this review helpful?
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
1 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 102 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
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1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
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Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 201 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 210 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
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2 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
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Find this review helpful?
Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 226 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 228 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 231 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
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1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 232 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Number of reviews per page
20
40

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Bedroom 4 Borneo Royale Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (657)
Other sources (193)
8.2
Very Good
From 657 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (6)
Staff Friendliness (5)
Bedroom (5)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Wifi (2)
Activity Option (2)
Variety (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Felt a little uncomfortable during check-in. It seems there are first-class and second-class guests. Hopefully, the hotel will issue clear guidelines to the registration counter; every guest who arrives first must be served according to the concept of 'first come, first serve'. After all, we paid to stay in this hotel just like other guests.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
There is a very strong smell of cigarettes in the bedroom. The bathroom is outdated, and the shower is non-functional. Additionally, there are visible stains on the bedsheets and curtains. The television does not work, and there were strange loud noises throughout the night that made it impossible to sleep.
Find this review helpful?
SALASA B. M. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Best..Pay a little to sleep in Room 3 ⭐️⭐️⭐️⭐️
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very impressive, integrated with the mall, feel at home staying here.
Translated by Google Icon
See original
Find this review helpful?
y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is okay... parking is also easy... close to the mall...
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Nice hotel & nice services and comfortable
Find this review helpful?
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
1 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 102 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
Translated by Google Icon
See original
1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
Read More
Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 201 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 210 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
Translated by Google Icon
See original
2 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
Translated by Google Icon
See original
Find this review helpful?
Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 226 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 228 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 231 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
Read More
1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 232 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Number of reviews per page
20
40