Borneo Royale Hotel

Hotels
7.9
/10
Very Good
850 reviews

What Guests Say About Their Stay

Bedroom (8)
Accessibility (7)
Room Space (7)
Staff Friendliness (6)

Muhammad N. A. M. A.

8.5
/ 10
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.

Mohd S. I. B. S.

10.0
/ 10
Very convenient, close to night market and week market, is great.
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NOR W. B. I.

10.0
/ 10
Clean rooms, breakfast with a variety of options, recommended!
See original

Mohd F. B. H.

9.6
/ 10
Great facilities, friendly customer service.

Razidah Binti Jumaan

10.0
/ 10
The hotel is very comfortable, top tip service and the workers are very friendly & eco-friendly.
See original
In the Area
See Map
Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Promenade Hotel Tawau Staying at Borneo Royale Hotel is a good choice when you are visiting Tawau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Borneo Royale Hotel

Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000
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Lobby Borneo Royale Hotel
Lobby 2 Borneo Royale Hotel

Discover More About Borneo Royale Hotel

Discover the Charm of Borneo Royale Hotel in Sabah

Welcome to the Borneo Royale Hotel, a delightful escape nestled in the heart of Sabah, Malaysia. If you're dreaming of an unforgettable getaway, this hotel offers a perfect blend of comfort, convenience, and authentic local charm. Room rates at Borneo Royale Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Borneo Royale Hotel Location

The Borneo Royale Hotel is strategically situated in the vibrant district of Tawau. You'll find us at Eastern Plaza Mile 1, Tawau, Sabah, Malaysia, 91000, placing you within easy reach of the city centre, approximately a 10-minute drive away. For those arriving by public transport, the nearest major transport hub is the Tawau Bus Terminal, just a short 5-minute taxi or ride-hailing service journey from the hotel. The atmosphere here is one of relaxed sophistication, with the hotel offering a tranquil haven while still being close to the pulse of local life. Imagine stepping out and finding yourself amidst a lively scene of local eateries and bustling markets, perfect for immersing yourself in the Sabah experience.

Borneo Royale Hotel Facilities & Services

Facilities for guests at Borneo Royale Hotel are designed to ensure a comfortable and enjoyable stay for everyone.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 8:00 AM to 7:00 PM.
  • A well-equipped fitness centre, available for guests from 6:00 AM to 10:00 PM.
  • On-site parking is available for guests, with secure parking options at a nominal fee of AUD $5 per day.
  • A dedicated concierge service to assist with tour bookings and local recommendations.
  • Room service is available from 7:00 AM to 11:00 PM.
  • For our younger guests, a small play area is available near the pool.

Borneo Royale Hotel Room Types

Discover a range of inviting accommodations with the diverse room types of Borneo Royale Hotel, catering to every traveller's needs.
  • Deluxe King Room:

    Featuring a comfortable king-sized bed, city views, and a non-smoking environment. This room includes a bathtub for your relaxation.
  • Deluxe Twin Room:

    Equipped with two single beds, offering city views and a non-smoking setting. A bathtub is also included for your convenience.
  • Executive Suite:

    A spacious option with a king-sized bed, offering panoramic city views. This suite boasts a separate living area and a luxurious bathtub.
  • Family Room:

    Ideal for families, this room features a queen-sized bed and two single beds, with park views and a non-smoking policy. A bathtub is provided.
All rooms at Borneo Royale Hotel are strictly non-smoking. We do not currently offer pet-friendly rooms.

Borneo Royale Hotel Dining & Restaurants

Savour delightful culinary experiences at the Borneo Royale Hotel's dining venues.
  • The Royal Eatery:

    Our main restaurant offers a breakfast buffet featuring a mix of local and international delights from 6:30 AM to 10:00 AM. For lunch and dinner, enjoy a selection of Malaysian and Western dishes. Estimated price per person for dinner is AUD $25. Operating hours: 6:30 AM - 10:00 PM.
  • The Lounge Bar:

    Perfect for a relaxing evening, The Lounge Bar serves a variety of beverages and light snacks from 11:00 AM to 11:00 PM. Enjoy a casual atmosphere with live music on Friday and Saturday nights.

Borneo Royale Hotel Nearby Attractions and Activities

Explore the wonders surrounding the Borneo Royale Hotel with these popular local attractions.
  • Tawau Hills Park:

    A natural paradise offering hiking trails, waterfalls, and diverse flora and fauna. It's a must-visit for nature lovers.
  • Sabah State Museum Tawau Branch:

    Delve into the rich history and culture of Sabah at this informative museum.
  • Tawau Market:

    Immerse yourself in the local culture by visiting this bustling market, where you can find fresh produce, local handicrafts, and delicious street food.
  • Batu Puteh Recreational Forest:

    Discover the beauty of the rainforest and enjoy activities like bird watching and jungle trekking.
  • Teck Guan Cocoa Museum:

    Learn about the fascinating process of cocoa cultivation and production, with opportunities for tasting.
If you are looking for other activities around Borneo Royale Hotel, check out the best deals on Traveloka: Recommended activities in Tawau!

How to Get to Borneo Royale Hotel from the Airport

Navigating your journey to the Borneo Royale Hotel is straightforward, with several convenient options available. The airport transfer service of Borneo Royale Hotel can be arranged upon request.
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes around 30-40 minutes and costs approximately AUD $20-$30.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone app. This is often a cost-effective and convenient option, with prices similar to taxis.
  • Hotel Private Transfer:

    For a seamless and comfortable arrival, you can pre-book a private airport transfer directly with the hotel. Please contact our concierge for rates and to arrange this service. This is a great way to ensure a stress-free start to your trip.
  • Car Rental:

    If you prefer to explore Sabah at your own pace, car rental services are available at the airport. The hotel offers on-site parking for your convenience.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Borneo Royale Hotel

Choosing the Borneo Royale Hotel means opting for a memorable and comfortable stay in Sabah. With excellent Room availability at Borneo Royale Hotel, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Conveniently situated in Tawau, offering easy access to local attractions and amenities.
  • Comfortable Rooms:

    A variety of well-appointed rooms designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Enjoy amenities like a swimming pool, fitness centre, and on-site dining.
  • Warm Hospitality:

    Experience friendly and professional service that makes you feel right at home.
  • Value for Money:

    Competitive pricing, especially when taking advantage of special offers.
Ready to experience the best of Sabah? Booking Borneo Royale Hotel is simple and rewarding. We encourage you to book your stay through Traveloka for the best rates and a seamless booking experience. Book budget hotels in Sabah and discover the magic of this incredible region. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Borneo Royale Hotel

Bar, Cafe and Lounge Borneo Royale Hotel
Bar, Cafe and Lounge
Fitness Center Borneo Royale Hotel
Fitness Center
Lobby Borneo Royale Hotel
Lobby
Accommodation Services Borneo Royale Hotel
Accommodation Services
Bedroom Borneo Royale Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Food and Drinks

  • Restaurant with AC
  • Breakfast

Business Facilities

  • Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Royale Hotel
178
Number of floors in Borneo Royale Hotel
16
Another facilities in Borneo Royale Hotel
Coffee shop, Room service, Safety deposit box, WiFi in public area, Connecting rooms

Frequently asked questions about Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?
There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Royale Hotel?
Borneo Royale Hotel has a 3.0-star rating.
How many floors does Borneo Royale Hotel have?
Borneo Royale Hotel has 16.
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Borneo Royale Hotel reviews and ratings

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (657)
Other sources (193)
8.2
Very Good
From 657 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (6)
Staff Friendliness (5)
Bedroom (5)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Wifi (2)
Activity Option (2)
Variety (2)
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Traveller Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Felt a little uncomfortable during check-in. It seems there are first-class and second-class guests. Hopefully, the hotel will issue clear guidelines to the registration counter; every guest who arrives first must be served according to the concept of 'first come, first serve'. After all, we paid to stay in this hotel just like other guests.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
There is a very strong smell of cigarettes in the bedroom. The bathroom is outdated, and the shower is non-functional. Additionally, there are visible stains on the bedsheets and curtains. The television does not work, and there were strange loud noises throughout the night that made it impossible to sleep.
Find this review helpful?
SALASA B. M. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Best..Pay a little to sleep in Room 3 ⭐️⭐️⭐️⭐️
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Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very impressive, integrated with the mall, feel at home staying here.
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Find this review helpful?
y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is okay... parking is also easy... close to the mall...
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Nice hotel & nice services and comfortable
Find this review helpful?
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
1 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 102 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
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1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
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Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 201 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 210 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
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2 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
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Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 226 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 228 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 231 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
Read More
1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 232 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Number of reviews per page
20
40

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Bedroom 4 Borneo Royale Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (657)
Other sources (193)
8.2
Very Good
From 657 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (6)
Staff Friendliness (5)
Bedroom (5)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Wifi (2)
Activity Option (2)
Variety (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Felt a little uncomfortable during check-in. It seems there are first-class and second-class guests. Hopefully, the hotel will issue clear guidelines to the registration counter; every guest who arrives first must be served according to the concept of 'first come, first serve'. After all, we paid to stay in this hotel just like other guests.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
There is a very strong smell of cigarettes in the bedroom. The bathroom is outdated, and the shower is non-functional. Additionally, there are visible stains on the bedsheets and curtains. The television does not work, and there were strange loud noises throughout the night that made it impossible to sleep.
Find this review helpful?
SALASA B. M. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Best..Pay a little to sleep in Room 3 ⭐️⭐️⭐️⭐️
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very impressive, integrated with the mall, feel at home staying here.
Translated by Google Icon
See original
Find this review helpful?
y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is okay... parking is also easy... close to the mall...
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Nice hotel & nice services and comfortable
Find this review helpful?
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
1 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 102 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
Translated by Google Icon
See original
1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
Read More
Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 201 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 210 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
Translated by Google Icon
See original
2 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
Translated by Google Icon
See original
Find this review helpful?
Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 226 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 228 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 231 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
Read More
1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 232 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Number of reviews per page
20
40