Borneo Royale Hotel



From 629 verified guests reviews

What Guests Say About Their Stay

Clean Room (1)
Tasty Breakfast (1)
Great Facilities (2)
Great Room (1)
Mohd F. H.
/ 10
Great facilities, friendly customer service.
Ahmad H. H. B. M. S.
/ 10
Check in process is super fast. Room is above expectation. All staff are so friendly and helpful
Ellyda L.
/ 10
It was so nice to stay here with a very delicious breakfast buffet.
In the Area
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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000

Main Facilities

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24-Hour Front Desk
Promenade Hotel Tawau is a 4-star hotel located in the city of Tawau, Sabah. It is within the Kuhara area. It is the highest building in Tawau. It is also close to Eastern Plaza Shopping Mall. Other than that, the hotel is also close to Tawau city centre. The hotel has many comfortable rooms at reasonable prices for guests to book. It is suitable for guests who come here for leisure or business.The hotel is also equipped with many facilities and services that make our guests feel comfortable and happy. Among the services offered are laundry services, caring for children and more. Guests can also make use of the facilities offered as they are included with the booked room rates.The hotel also has their restaurant. They can offer local dishes as well as other dishes as guests wish. It is a hotel of choice for many guests.
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What's around Borneo Royale Hotel

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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
Lobby Borneo Royale Hotel
Lobby 2 Borneo Royale Hotel

Discover More About Borneo Royale Hotel

Are you looking for a comfortable hotel to rest or staycation in Sabah, Malaysia?  You should book your room in Borneo Royale Hotel. Borneo Royale Hotel is the right choice for those who want to spend time with various luxurious facilities. Enjoy the best quality service and a memorable experience while staying at this hotel. Borneo Royale Hotel becomes a nonsmoking business-class hotel that includes the biggest pillarless grand ballroom in Malaysia, with a seating capacity of 1,100 people. It also offers 178 luxurious guest rooms/suites for the ideal Conference and leisure vacation. With many promotions every month and various packages to celebrate your special day, it’s surely the best value for your money!

Borneo Royale Hotel Location

Borneo Royale Hotel is strategically situated at Eastern Plaza, Jl. Kuhara, Mile 1, 91000 Tawau, Sabah, Malaysia. The prime location offers easy access to many popular attractions in Tawau from the culinary to beautiful pristine beaches. You can come to the House of Nasi Kuning Tawau that is 600-m away from the hotel. Not only try Nasi Kuning, but you can also taste the famous Union Tea House for a 5-minute drive. If you want to experience Island hopping, you can book a tour via Traveloka to the Pom Pom, Timba Timba, and Mataking Islands that are near Sabah.

Popular Attractions Near Borneo Royale Hotel

Located at Sabah’s third largest city, you can easily come to some must-visit destinations near Borneo Royale Hotel. Check out and visit these cool places!

1. Sabindo Beach - 2,1 km

Only a 4-minute drive from Borneo Royale Hotel, you can visit the beautiful Sabindo Beach that offers clean water and breathtaking landscape. The best time to come here is when sunset and sunrise appear. The fresh air and the orange sky are combined to pamper your eyes at that time. Many local people come for just jogging, relaxing, or spending time with family.

2. Tawau Tanjung Market - 2,3 km

After enjoying your time in Sabindo Beach, you can visit Tawau Tanjung Market that only takes 200 meters to purchase souvenirs. Tawau Tanjung Market, with over 6,000 stalls, is considered to be Malaysia's biggest indoor market. Food items available on the ground floor include fresh fruits, keropok amplang (amplang crackers), Indonesian-made dried crackers, and other fresh goods. On the first level, you can obtain Tawau's popular dried preserved foods, such as dried salted fish, dried prawn, and dried anchovies. The upper floor, which is known as ‘Pasar Gantung’ or Hang Market, provides fascinating woodwork crafts and ornamental goods.

3. Tawau Hills Park - 21 km

A mere 26-minute drive from Borneo Royale Hotel, you can explore the beautiful nature of Tawau Hills Park. It is popular as the habitat of the large tropical tree species Shorea faguetiana (also known as Yellow Meranti). When visiting Tawau Hills Park, discover the Lowland Gardens, which are home to an incredible variety of flora, including the Elephant Ear Orchid (Phalaenopsis gigantea), which is endemic in Borneo. Tawau Hills Park has become a favorite stop for hikers hoping to improve their endurance. The other sights in this spectacular park are the hot spring, Table Waterfall, and Galas Waterfall.  

4. The Peaks - 18 km

Located 18 km away from Borneo Royale Hotel, The Peaks Tawau is very interesting because its height of around 1200 feet will give you the opportunity to see the view of Bandar Tawau more clearly. Along with the fascinating view, this place is also filled beautifully with various types of decorations that will amaze you. You can enjoy food and drinks at the cafe, take photos, or climb the hill if you like hiking.

5. Sankina Hot Spring Park - 7,1 km

Sankina Hot Spring Park requires an 11 minute journey from Borneo Royale Hotel So this place is very suitable for spending time and vacationing with family. You can do various activities from swimming, playing slides, riding a train, to having a barbecue there. It is intended as a family tourism so it’s safe and fun for every member of the family.

Borneo Royale Hotel Star Rating

Borneo Royale Hotel is an elegant three-star hotel known for its excellent service, beautiful suites, and luxurious facilities. As a three-star hotel, it provides guests with an outstanding stay marked by amazing attention to detail, friendly service, and a variety of amenities that suit the needs and interests of guests with high standards. Borneo Royale Hotel sets an example for premium accommodation in the center of the city, with luxurious rooms and suites, a pillarless grand ballroom, and a wonderful coffeehouse. Whether traveling for work or vacation, guests are guaranteed nothing less than an exceptional experience characterized by competence, comfort, and elegance.

Borneo Royale Hotel Chain or Brand Affiliation

Borneo Royale Hotel takes pride in its independence, providing a one-of-a-kind and outstanding service. Although it is not part of a bigger hotel chain or brand, the quality of its service speaks for itself and more than covers up for the absence of affiliation. Borneo Royale Hotel has made a name for itself in the hospitality business by offering great service, elegant accommodations, and luxurious facilities. When guests choose this premium property, they receive nothing less than outstanding performance, customized attention to detail, and a genuinely unforgettable experience.

Borneo Royale Hotel Room Information

Borneo Royale Hotel offers luxury suites and rooms for a mesmerizing night in Tawau. You can choose your preferable room whether you travel alone, with family, or with friends. Check out the complete information about the Borneo Royale Hotel room!

1. Superior Room

The superior room is suitable for a solo traveler. It has a cozy 28.95 sqm space with 1 king size bed / 2 single beds. You will get a free breakfast for 1 pax, seating area, AC, hot water, and shower as the facilities. The view from your room is the residential area so you can see how local people live and do their activities everyday. This room costs around RM 171.74 for nonrefundable and RM 176.14 for cancellation policy through Traveloka.

2. Deluxe Room

If you come with a friend or family member, you can choose a deluxe room. The space is the same as the superior room with AC, hot water, shower, and TV. You will get a free breakfast for 1 pax. The view from this room is the city so you can see the beautiful Tawau from the height. This room starts from RM 190.82 for nonrefundable and RM 195.71 for cancellation policy.

3. Junior Suite 

For a larger room, you can book a Junior Suite. This suite offers a king size bed, seating area, hot water, TV, AC, balcony/terrace, and shower. The room has 46.78 sqm space so it’s quite spacious and cozy for stay. From the balcony, you can enjoy an extraordinary view of the sea or the city. This room spends RM 288.51 for refundable and RM 295.91 for cancellation policy via Traveloka.

Language Used in Borneo Royale Hotel

Staff members are fluent in several languages, such as English, Mandarin Chinese, and others. This wide range of language skills facilitates good communication with guests from different cultural backgrounds, delivering a pleasant and enjoyable stay to all visitors.

Book Your Stay at Borneo Royale Hotel in Traveloka

Borneo Royale Hotel is more than simply a place to stay; it offers a luxurious, comfortable, and great service experience near the Eastern Plaza and other popular attractions in Tawau. Whether you're here for business, a family break, or a couple's vacation, the hotel's outstanding facilities and superb location assure an unforgettable stay in Tawau.

Book a room today at Traveloka and experience the magnificence of Borneo Royale Hotel. Don't miss out on excellent discounts of up to RM 30 for new Traveloka users in Malaysia with the promo code "



All facilities in Borneo Royale Hotel

Bar, Cafe and Lounge Borneo Royale Hotel
Bar, Cafe and Lounge
Fitness Center Borneo Royale Hotel
Fitness Center
Lobby Borneo Royale Hotel
Accommodation Services Borneo Royale Hotel
Accommodation Services
Bedroom Borneo Royale Hotel

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area


  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV


  • Internet point
  • LAN Internet
  • Free WiFi

Food and Drinks

  • Restaurant with AC
  • Breakfast

Business Facilities

  • Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

From 14:00
Before 12:00


Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?
There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Borneo Royale Hotel

Overall Rating & Reviews

From 629 verified guests reviews
Very Good

Show reviews that mention...

clean room (1)
tasty breakfast (1)
great facilities (2)
great room (1)
spacious room (1)
great location (2)
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Shazreen M. B.
/ 10
16 Dec 2023
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
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Nur F.
/ 10
21 Aug 2022
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.

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Hasrina M. S.
/ 10
26 Feb 2022
To comfortable to stay. So beautyful place and recomended.

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Dr Azizi H. Y.
/ 10
14 Feb 2022
Good and sastify with the services provided.

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Vanessa a. R.
/ 10
18 Jan 2022
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
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Review photo of Borneo Royale Hotel from Vanessa R.
Review photo of Borneo Royale Hotel 2 from Vanessa R.
Review photo of Borneo Royale Hotel 3 from Vanessa R.

1 liked this review

Harmila A. B.
/ 10
16 Jan 2022
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.

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Jonaidi K.
/ 10
29 Dec 2021
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.

1 liked this review

sabarudin h.
/ 10
24 Dec 2021
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍
Review photo of Borneo Royale Hotel from Sabarudin H.
Review photo of Borneo Royale Hotel 2 from Sabarudin H.
Review photo of Borneo Royale Hotel 3 from Sabarudin H.
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Review photo of Borneo Royale Hotel 5 from Sabarudin H.
Review photo of Borneo Royale Hotel 6 from Sabarudin H.
Review photo of Borneo Royale Hotel 7 from Sabarudin H.

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Mohd R. B. M. R.
/ 10
21 Dec 2021
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.

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Muhammad N. B. A.
This is a private profile
/ 10
16 Dec 2021
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.
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Bedroom 4 Borneo Royale Hotel


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