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Borneo Royale Hotel

Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
LOBBY Borneo Royale Hotel
LOBBY Borneo Royale Hotel
BAR_CAFE_LOUNGE Borneo Royale Hotel
BAR_CAFE_LOUNGE Borneo Royale Hotel
BAR_CAFE_LOUNGE Borneo Royale Hotel
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8.2 Convenient
From 625 reviews
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Check our curated reviews for honest descriptions about this accommodation.
fasilitas baguslayanan pelanggan ramah
Great facilities, friendly customer service.
Mohd F. H.
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24-Hour Front Desk
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Location Info

Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
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Tue, 28 Mar 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 625 reviews
Very Good
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clean room (1)
tasty breakfast (1)
great facilities (2)
great room (1)
spacious room (1)
great location (2)
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Nur F.
/ 10
21 Aug 2022
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.

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Hasrina M. S.
/ 10
26 Feb 2022
To comfortable to stay. So beautyful place and recomended.

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Dr Azizi H. Y.
/ 10
14 Feb 2022
Good and sastify with the services provided.

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Vanessa a. R.
/ 10
18 Jan 2022
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.

1 people found this helpful

Harmila A. B.
/ 10
16 Jan 2022
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.

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Jonaidi K.
/ 10
29 Dec 2021
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.

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sabarudin h.
/ 10
24 Dec 2021
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍

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Mohd R. B. M. R.
/ 10
21 Dec 2021
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.

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Muhammad N. B. A.
This is a private profile
/ 10
16 Dec 2021
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.

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Vironica P.
/ 10
04 Dec 2021
75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.

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Accommodation Policies
Check-in/Check-out Time
From 14:00
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Hotel Description

Promenade Hotel Tawau is a 4-star hotel located in the city of Tawau, Sabah. It is within the Kuhara area. It is the highest building in Tawau. It is also close to Eastern Plaza Shopping Mall. Other than that, the hotel is also close to Tawau city centre. The hotel has many comfortable rooms at reasonable prices for guests to book. It is suitable for guests who come here for leisure or business.

The hotel is also equipped with many facilities and services that make our guests feel comfortable and happy. Among the services offered are laundry services, caring for children and more. Guests can also make use of the facilities offered as they are included with the booked room rates.

The hotel also has their restaurant. They can offer local dishes as well as other dishes as guests wish. It is a hotel of choice for many guests.

How to Get to Promenade Hotel Tawau

There are several ways to get to Promenade Hotel Tawau. The best way to get there is to take a flight there. From Kuala Lumpur, travellers can take flight from Kuala Lumpur 2 Airport and go to Tawau, Sabah directly and landed at Tawau Airport. There are several airlines that travel like Air Asia, Malaysia Airlines, Malindo Air and a few other companies. From Tawau Airport, it is within 25 kilometres to reach the city of Tawau.

Another way to get to Tawana Hotel Promenade is by driving there. From Kota Kinabalu city centre, tourists can take Tawau and Jalan Bukit Manggis Road. The distance between this hotel and the city of Kota Kinabalu is 447 kilometres. It will take 7 hours and 26 minutes to reach the hotel.

Different Types of Room in Promenade Hotel Tawau

Promenade Hotel Tawau has several rooms available for their guests. The first room choice is the Deluxe Room. This room is for two guests. Guests can choose to have two single beds or 1 king bed. This room has a sea view. The next room is a Superior room. This room is also for two people and has a choice of 1 king bed or 2 single beds. It has views of Tawau town.

Next is the Junior Suite. It is a larger room for two people and has one king bed. It has a sea view. The next room is the Executive Suite. It is for two guests also and has a sea view. Bedding options are one king bed.

The hotel also has the Presidential Suite. It is a larger room and features one queen bed for two guests. It has a sea view. The last choice of room is the Premier Presidential Suite. This room has a living room and a bedroom. It has sea views and one king bed.

Each room option has its toilet and comes with free toiletries, bathrobes, towels and hairdryers. Also, each room is also equipped with air conditioning, coffee, tea, drinking water, daily newspaper, iron, fridge, room slippers and wake-up service. All of these facilities are included in the price of each room.

Facilities at Promenade Hotel Tawau

The hotel has many facilities that can make their guests comfortable. The hotel has a receptionist that operates for 24 hours so they can assist their guests at any time. The hotel also has their restaurant, spa, bar and gym. Also, they also have Wi-Fi and swimming pool.

The hotel allows their guests to bring their pets. The hotel also has facilities for their guests who use wheelchairs. Also, the hotel offers babysitting, laundry and luggage storage services.

Interesting Places near Promenade Hotel Tawau

Eastern Plaza Shopping Center - Eastern Plaza Shopping Center is the largest shopping mall in Tawau. The centre has nine floors. This mall area is 146520 square feet. It is located in the most developed area of ​​Tawau. Tourists can take the opportunity to take the Kuhara Road and Jalan Apas. The shopping mall also has three storey parking spaces that can accommodate 476 cars and 49 more non-covered rooms.

Previously, many Tawau people will go to Kuala Lumpur for shopping, but now at this shopping mall, all types of brands can be found. Among the brands that are open are Padini, H & M, Uniqlo while the hypermarket is Cold Storage. The tourists who are here can find everything they need in one place. Shopping centres are especially popular during the weekends as well as public holidays.

AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
Hotel Services
  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
In-room Facilities
  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV
  • Internet point
  • LAN Internet
  • Free WiFi
Food and Drinks
  • Restaurant with AC
  • Breakfast
Business Facilities
  • Business center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 111 Hotels in Tawau

Most commonly asked questions about Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?

There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Borneo Royale Hotel?

The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Borneo Royale Hotel provide breakfast?

Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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