Borneo Royale Hotel

Hotels
8.2
/10
Very Good
818 reviews

What Guests Say About Their Stay

Mohd F. B. H.
9.6
/ 10
Great facilities, friendly customer service.
Ahmad H. H.
9.4
/ 10
Check in process is super fast. Room is above expectation. All staff are so friendly and helpful
Ellyda L.
10.0
/ 10
It was so nice to stay here with a very delicious breakfast buffet.
NURHASANAH AYUB
9.7
/ 10
Comfy room, suitable for a short getaway
Syed C. B. E.
9.7
/ 10
Great hotel to stay, the staff is very helpful
In the Area
See Map
Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Promenade Hotel Tawau is a 4-star hotel located in the city of Tawau, Sabah. It is within the Kuhara area. It is the highest building in Tawau. It is also close to Eastern Plaza Shopping Mall. Other than that, the hotel is also close to Tawau city centre. The hotel has many comfortable rooms at reasonable prices for guests to book. It is suitable for guests who come here for leisure or business.The hotel is also equipped with many facilities and services that make our guests feel comfortable and happy. Among the services offered are laundry services, caring for children and more. Guests can also make use of the facilities offered as they are included with the booked room rates.The hotel also has their restaurant. They can offer local dishes as well as other dishes as guests wish. It is a hotel of choice for many guests.
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What's around Borneo Royale Hotel

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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
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Overview of Borneo Royale Hotel

Discover the elegance and comfort of Borneo Royale Hotel, a premier accommodation choice in Kota Kinabalu. Its strategic location provides guests with easy access to key attractions, business districts, and cultural landmarks, making it perfect for both leisure and business travelers seeking a sophisticated urban retreat.

Borneo Royale Hotel

, with booking prices starting from - per room, per night, provides a luxurious and convenient stay for your trip.

What to Expect When Staying at Borneo Royale Hotel

Featuring 178 rooms in total, Borneo Royale Hotel offers elegantly appointed spaces and top-notch amenities to ensure an exceptional guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Guests can anticipate impeccable service, stylishly decorated rooms, and a serene atmosphere designed for relaxation and productivity. Whether you're unwinding by the pool or conducting business in the state-of-the-art meeting rooms, Borneo Royale Hotel caters to your every need.

All of these Borneo Royale Hotel facilities are included within -, which covers tax and other fees, ensuring a seamless and indulgent experience throughout your stay.

How to Get to Borneo Royale Hotel

Reaching Borneo Royale Hotel is convenient, with multiple transportation options available.

From Kota Kinabalu International Airport (BKI)

The most straightforward way to reach the hotel from the airport is by taxi or ride-hailing service. The journey typically takes around 10-15 minutes, depending on traffic conditions.

Public Transportation

While taxis and ride-hailing services are readily available, local buses also provide an economical option for getting around the city. Check local routes and schedules for the most convenient options.

Food Near Borneo Royale Hotel

A culinary adventure awaits near Borneo Royale Hotel, with a diverse array of dining options to suit every palate.

In-House Dining

Borneo Royale Hotel boasts several on-site restaurants offering a range of cuisines, from local delicacies to international favorites. Enjoy fine dining experiences or casual meals without leaving the comfort of the hotel.

Nearby Restaurants

Explore the surrounding area for an eclectic mix of restaurants, cafes, and eateries. Sample fresh seafood at waterfront restaurants, savor traditional Malaysian dishes, or indulge in international flavors – all just a short distance from the hotel.

Things to Do Around Borneo Royale Hotel

Located in the heart of Kota Kinabalu, Borneo Royale Hotel provides easy access to a plethora of attractions and activities.

Cultural and Historical Sites

Visit the Sabah State Museum to delve into the region's rich history and culture, or explore the iconic Kota Kinabalu City Mosque. The Atkinson Clock Tower, one of the city's oldest landmarks, is also worth a visit.

Natural Attractions

Take a short boat trip to the Tunku Abdul Rahman Marine Park for snorkeling, diving, or simply relaxing on the pristine beaches. For panoramic views of the city, head to Signal Hill Observatory Platform.

Why Borneo Royale Hotel is Popular Among Travelers

Borneo Royale Hotel is a preferred choice for travelers seeking a blend of luxury, convenience, and exceptional service. Its prime location, upscale amenities, and attention to detail make it an ideal base for exploring Kota Kinabalu.

Tips for First-Time Visitors

To enhance your stay at Borneo Royale Hotel, consider these helpful tips.

Pack Appropriately

Kota Kinabalu has a tropical climate, so pack light, breathable clothing. Don't forget essentials like sunscreen, insect repellent, and a hat to protect yourself from the sun.

Stay Hydrated

The tropical climate can be dehydrating, so drink plenty of water throughout the day. Take advantage of the complimentary water provided in your room and bring a reusable water bottle to refill.

Explore Local Markets

Immerse yourself in the local culture by visiting the vibrant markets in Kota Kinabalu. The Central Market and the Gaya Street Sunday Market offer a wide array of local products, handicrafts, and delicious street food.

Best Time to Stay at Borneo Royale Hotel

The best time to stay at Borneo Royale Hotel and visit Kota Kinabalu is during the dry season, from March to September.

Weather Considerations

During the dry season, you can expect sunny skies, warm temperatures, and lower humidity, making it ideal for outdoor activities and sightseeing. However, be prepared for higher prices and larger crowds during peak season.

Festivals and Events

Consider planning your visit around local festivals and events for a unique cultural experience. The Harvest Festival (Kaamatan) in May is a vibrant celebration of the region's agricultural heritage.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Borneo Royale Hotel

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Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Food and Drinks

  • Restaurant with AC
  • Breakfast

Business Facilities

  • Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Royale Hotel
178
Number of floors in Borneo Royale Hotel
16
Another facilities in Borneo Royale Hotel
Coffee shop, Room service, Safety deposit box, WiFi in public area, Connecting rooms

Frequently asked question in Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?
There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Borneo Royale Hotel

Traveloka (641)
Other sources (177)
8.2
Very Good
From 641 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
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Accessibility (4)
Staff Friendliness (3)
Bedroom (3)
Ambiance (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Wifi (1)
Activity Option (1)
Room Space (1)
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Traveler Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
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O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
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Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Overall superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 62 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
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1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 85 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
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Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 154 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
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Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 163 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
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1 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
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Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
To comfortable to stay. So beautyful place and recomended.
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Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 181 week(s) ago
Good and sastify with the services provided.
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Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 184 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
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1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 185 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
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Jonaidi K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 187 week(s) ago
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.
1 people find it helpful
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Ranggasamy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 188 week(s) ago
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍
+2
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RAHMAH B. P.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 188 week(s) ago
Spacious room, where only cleanliness strategy needs to be improved.
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Mohd R. B. M. R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 189 week(s) ago
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.
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Muhammad
icon-origin-TRAVELOKA
5.7
/10
Reviewed 189 week(s) ago
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.
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Vironica P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 191 week(s) ago
75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.
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