How many rooms are available at Borneo Royale Hotel?

Borneo Royale Hotel has 178 rooms in total.

Does Borneo Royale Hotel provide parking?

Yes, Borneo Royale Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Borneo Royale Hotel?

Borneo Royale Hotel is well-known for its Location, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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Borneo Royale Hotel

Name: Borneo Royale Hotel
Address: Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000, Eastern Plaza Mile 1, Sabah, 91000, Malaysia
Rating: 7.8

Hotels

7.8

/10

Very Good

832 reviews

What Guests Say About Their Stay

Bedroom (8)

Accessibility (7)

Room Space (7)

Staff Friendliness (6)

Muhammad N. A. M. A.

8.5

/ 10

Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.

Mohd S. I. B. S.

10.0

/ 10

Very convenient, close to night market and week market, is great.

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NOR W. B. I.

10.0

/ 10

Clean rooms, breakfast with a variety of options, recommended!

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Mohd F. B. H.

9.6

/ 10

Great facilities, friendly customer service.

Razidah Binti Jumaan

10.0

/ 10

The hotel is very comfortable, top tip service and the workers are very friendly & eco-friendly.

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In the Area

See Map

Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Promenade Hotel Tawau Staying at Borneo Royale Hotel is a good choice when you are visiting Tawau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Borneo Royale Hotel

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Borneo Royale Hotel Address: Map & Location

Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000

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Discover More About Borneo Royale Hotel

note: hotel was previously named Promenade Hotel Tawau

Location

Staying at Borneo Royale Hotel is a good choice when you are visiting Tawau.

About Borneo Royale Hotel

Borneo Royale Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Borneo Royale Hotel provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Borneo Royale Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Royale Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Royale Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Borneo Royale Hotel is the right place to stay.

All facilities in Borneo Royale Hotel

Bar, Cafe and Lounge

Fitness Center

Lobby

Accommodation Services

Restaurant

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Connecting rooms
Family room
Heater
Non-smoking room
Smoking area

Hotel Services

Concierge
Money changer
Front desk
Laundry service
Luggage storage
24-hour Receptionist

In-room Facilities

Cable TV
Desk
Separate shower and tub
Shower
TV

Connectivity

Internet point
LAN Internet
Free WiFi

Food and Drinks

Restaurant with AC
Breakfast

Business Facilities

Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Borneo Royale Hotel	178
Number of floors in Borneo Royale Hotel	16
Another facilities in Borneo Royale Hotel	Coffee shop, Room service, Safety deposit box, WiFi in public area, Connecting rooms

Frequently asked question in Borneo Royale Hotel

What are available facilities at Borneo Royale Hotel?

There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Borneo Royale Hotel?

Check-in time at Borneo Royale Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Borneo Royale Hotel provide breakfast?

Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Borneo Royale Hotel?

Borneo Royale Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Borneo Royale Hotel have?

Borneo Royale Hotel has 16 floors.

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More Reviews from Other Guests in Borneo Royale Hotel

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (653)

Other sources (179)

8.2

Very Good

From 653 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel

All

Accessibility (6)

Staff Friendliness (5)

Bedroom (5)

Distance to City Center (3)

Surroundings (3)

Ambiance (3)

Room Space (3)

Wifi (2)

Activity Option (2)

Variety (2)

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Traveler Reviews Borneo Royale Hotel

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Customer reviews

Verified Traveler

6.5

/10

Reviewed 6 week(s) ago

There is a very strong smell of cigarettes in the bedroom. The bathroom is outdated, and the shower is non-functional. Additionally, there are visible stains on the bedsheets and curtains. The television does not work, and there were strange loud noises throughout the night that made it impossible to sleep.

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SALASA B. M. S.

Transit

9.4

/10

Reviewed 6 week(s) ago

Best..Pay a little to sleep in Room 3 ⭐️⭐️⭐️⭐️

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S***i

10.0

/10

Reviewed 20 week(s) ago

Very impressive, integrated with the mall, feel at home staying here.

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y***n

Leisure

10.0

/10

Reviewed 23 week(s) ago

The hotel is okay... parking is also easy... close to the mall...

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Verified Traveler

10.0

/10

Reviewed 27 week(s) ago

Nice hotel & nice services and comfortable

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mohd z. J.

8.8

/10

Reviewed 37 week(s) ago

One of few great hotels to stay in Tawau... With great view of town during breakfast

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O***i

Business

8.2

/10

Reviewed 48 week(s) ago

Hotel building connected to shopping mall, lots of restaurants nearby as well.

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Muhammad N. A. M. A.

Leisure

8.5

/10

Reviewed 76 week(s) ago

Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.

1 people find it helpful

A***A

10.0

/10

Reviewed 91 week(s) ago

Helpful very friendly and helpful. Thai masaage superb!

1 people find it helpful

EMILLIA R. A. H.

Business

5.0

/10

Reviewed 92 week(s) ago

The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.

1 people find it helpful

F***i

5.4

/10

Reviewed 98 week(s) ago

The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.

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1 people find it helpful

Shazreen Mohd Bakhari

6.0

/10

Reviewed 122 week(s) ago

This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.

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Nur F.

6.7

/10

Reviewed 191 week(s) ago

The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.

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Saudari S.

8.4

/10

Reviewed 200 week(s) ago

Room is ok, just requested a large bed, can have a twin bed

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1 people find it helpful

NUR A. A. B. A. R.

8.5

/10

Reviewed 202 week(s) ago

Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.

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Hasrina mohd Sharil

8.5

/10

Reviewed 216 week(s) ago

To comfortable to stay. So beautyful place and recomended.

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Dr Azizi H. Y.

8.5

/10

Reviewed 217 week(s) ago

Good and sastify with the services provided.

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Vanessa a. R.

8.5

/10

Reviewed 221 week(s) ago

Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.

1 people find it helpful

Harmila A. B.

4.5

/10

Reviewed 222 week(s) ago

Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.

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Jonaidi K.

6.0

/10

Reviewed 224 week(s) ago

Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.