Cititel Express Penang Hotel

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8.2
/10
Very Good
1,220 reviews

What Guests Say About Their Stay

S***a

9.7
/ 10
The hotel staff was very helpful in extending my check-out until the afternoon because my flight was delayed by the airline until the evening. The hotel location is good, there are lots of food around, and it's within walking distance to 1st Avenue Mall. The hotel is new, the facilities are still fresh and clean 👍 Highly recommended. Even though it's located in the city center, it's not difficult to get to hospitals in Penang. Grab is easy and cheap, only around RM 7 😊
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F***a

10.0
/ 10
Highly recommended for family to stay. Very spacious fitted for 5 people. Cozy and warm room. We love it so much. We will come back to stay here next time. Near to the tourist spot too.

W***a

9.4
/ 10
Clean, comfortable, beautiful view, many places to eat, near the mall and one more thing provided prayer mats for Muslims. Recommended. Next time I stay here again when I go to Penang.
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Kartika

8.8
/ 10
The location is strategies, in front of shopping center and near some of hidden gem of penang culinary. The most oustanding place of the hotel is the room that spacious and clean. I'll comeback here for sure. The gym tools also complete.

Kartika

8.5
/ 10
It's located right behind the wembley hotel and it has connecting door to wembley, so we can get shortcut to Komtar. The room is clean. Two thumbs up for the service and room !
In the Area
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123, Lebuh Noordin, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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Laundry service
Parking
Restaurant
Luggage storage
Elevator
Money changer
Cititel Express Penang Hotel is a 3-star hotels that has been welcoming guests since 2014. The accommodation went through a renovation in 2015. Cititel Express Penang Hotel is part of Cititel Express under Cititel Hotel Management. There are 234 rooms spread across 22 floors.
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What's around Cititel Express Penang Hotel

123, Lebuh Noordin, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Discover More About Cititel Express Penang Hotel

Discover the Charm of Cititel Express Penang Hotel

Welcome to the vibrant heart of Penang, Malaysia, where the **Cititel Express Penang Hotel** stands as a beacon of comfort and convenience for travelers. Whether you're embarking on a business trip or a leisurely exploration of this captivating island, our hotel offers a welcoming retreat with excellent amenities and a prime location. Room rates at **Cititel Express Penang Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cititel Express Penang Hotel Location

Nestled in the bustling George Town district, the **Cititel Express Penang Hotel** is strategically situated at 123, Lebuh Noordin, Georgetown, Pulau Pinang, Penang, Malaysia, 10300. This prime location places you at the crossroads of history and modernity, just a short distance from the city center and key transportation hubs. The atmosphere surrounding the **Cititel Express Penang Hotel** is one of dynamic energy, with the vibrant street art, heritage buildings, and bustling markets of George Town just a stone's throw away. You'll find yourself immersed in the rich cultural tapestry of Penang, with numerous attractions within easy reach.

Cititel Express Penang Hotel Facilities & Services

Facilities for guests at **Cititel Express Penang Hotel** are designed to enhance your stay and provide a seamless experience. We pride ourselves on offering a range of services to cater to every need.
  • High-Speed Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any queries or requests.
  • Concierge Services: Get personalized recommendations and assistance with tour bookings and transportation.
  • Business Center: Equipped with essential facilities for our business travelers.
  • Fitness Center: Maintain your workout routine at our well-equipped gym. (Operating hours: 6:00 AM - 10:00 PM, complimentary)
  • Luggage Storage: Secure storage is available for your convenience.
  • Daily Housekeeping: Enjoy a clean and comfortable environment with our daily housekeeping services.
  • Free Parking: For guests arriving by car, complimentary parking is available.

Cititel Express Penang Hotel Room Types

The **Cititel Express Penang Hotel** offers a diverse selection of accommodations to suit every traveler's preference. Our "Room types of **Cititel Express Penang Hotel**" are thoughtfully designed to provide comfort and tranquility after a day of exploration.
  • Standard Room: Comfortable and well-appointed rooms, available with either a Queen or Twin bed configuration. Non-smoking rooms are available.
  • Superior Room: Offering enhanced space and amenities, these rooms provide a more luxurious stay. Available with a Queen or Twin bed. Non-smoking rooms are available.
  • Deluxe Room: Our most spacious rooms, featuring elegant decor and premium furnishings. Some Deluxe Rooms offer a city view. Non-smoking rooms are available.
All rooms are equipped with modern amenities to ensure a pleasant stay. Please note that smoking is permitted only in designated areas. Bathtubs are available in select room categories.

Cititel Express Penang Hotel Dining & Restaurants

Savor the diverse culinary landscape of Penang without leaving the comfort of the **Cititel Express Penang Hotel**. Our dining options are crafted to delight your palate.
  • Cititel Express Cafe: Start your day with a delicious breakfast buffet featuring a selection of local and international favorites. (Estimated price per person: PHP 400, Operating hours: 6:30 AM - 10:30 AM)
  • In-Room Dining: Enjoy a curated menu of dishes delivered directly to your room, available 24 hours a day. (Estimated price per person: PHP 600)
While we offer excellent on-site dining, the vibrant food scene of George Town, with its renowned hawker stalls and diverse restaurants, is just a short walk away, offering an authentic taste of Penang.

Cititel Express Penang Hotel Nearby Attractions and Activities

Penang is an island brimming with culture, history, and natural beauty, and the **Cititel Express Penang Hotel** serves as your perfect gateway to explore it all.
  • George Town UNESCO World Heritage Site: Wander through the charming streets, admire the colonial architecture, and discover vibrant street art.
  • Kek Lok Si Temple: Visit one of Southeast Asia's largest and most beautiful Buddhist temples, offering stunning views and intricate pagodas.
  • Penang Hill: Take a funicular train ride to the summit for panoramic views of the island and a cooler climate.
  • Clan Jetties: Explore these unique waterfront villages, each with its own distinct heritage and community.
  • Gurney Drive Hawker Centre: Indulge in a wide array of local delicacies at this popular open-air food court.
If you are looking for other activities around **Cititel Express Penang Hotel**, check out the best deals on Traveloka: Recommended activities in Penang!

How to Get to Cititel Express Penang Hotel from the Airport

Getting to the **Cititel Express Penang Hotel** from Penang International Airport (PEN) is straightforward, with several convenient options available. The "Airport transfer service of **Cititel Express Penang Hotel**" ensures a smooth arrival. Here's "How to get to **Cititel Express Penang Hotel**":
  • Taxi: Metered taxis are readily available at the airport. The journey to the hotel typically takes around 30-45 minutes, depending on traffic. (Estimated fare: PHP 500 - PHP 700)
  • Ride-hailing Service: You can book a ride through a popular ride-hailing service via your smartphone for a convenient and often cost-effective option. (Estimated fare: PHP 450 - PHP 650)
  • Airport Transfer Service: For a hassle-free experience, you can pre-book an airport transfer service directly with the hotel. This ensures a driver will be waiting for you upon arrival. (Contact the hotel for rates)

Summary of Why You Should Choose to Stay at Cititel Express Penang Hotel

Choosing the **Cititel Express Penang Hotel** means opting for a stay that combines comfort, convenience, and an unbeatable location. With excellent "Room availability at **Cititel Express Penang Hotel**" and a commitment to guest satisfaction, your Penang adventure will be memorable.
  • Prime Location: Situated in the heart of George Town, offering easy access to heritage sites, shopping, and dining.
  • Comfortable Accommodations: Well-appointed rooms designed for a relaxing stay.
  • Attentive Service: A dedicated team ready to assist you throughout your visit.
  • Excellent Value: Offering competitive rates for a quality hotel experience.
  • Convenient Amenities: From Wi-Fi to on-site dining, all your needs are catered for.
For the best rates and a seamless "Booking **Cititel Express Penang Hotel**" experience, we recommend using Traveloka. Book budget hotels in Penang with ease and confidence. Planning your journey to Penang? Easily book domestic and international flights at low prices on Traveloka.

All facilities in Cititel Express Penang Hotel

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Others

Meals & Dining

  • Breakfast
  • Breakfast buffet

Public Facilities

  • Room service
  • Restaurant
  • Elevator
  • Safety deposit box

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Facilities

  • Smoking area
  • Car park

Guest Services

  • Luggage storage
  • Laundry Service
  • Currency exchange
  • Tours
  • 24-hour security
  • Front desk
  • Concierge
  • 24-hour front desk

Transportation

  • Secure parking

Accessibility

  • Accessible parking

Accommodation Policy & General Information in Cititel Express Penang Hotel

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Penang Hotel
234
Number of floors in Cititel Express Penang Hotel
22
Another facilities in Cititel Express Penang Hotel
Breakfast, Breakfast buffet, Room service, Restaurant, Elevator

Frequently asked question in Cititel Express Penang Hotel

What is normal check-in & check-out time at Cititel Express Penang Hotel?
The standard check-in time at Cititel Express Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Penang Hotel provide breakfast?
Yes, Cititel Express Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Express Penang Hotel?
Cititel Express Penang Hotel is a 3.0-star hotel.
How many floors does Cititel Express Penang Hotel have?
Cititel Express Penang Hotel has 22 floors.
How many rooms are available at Cititel Express Penang Hotel?
Cititel Express Penang Hotel has 234 rooms in total.
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More Reviews from Other Guests in Cititel Express Penang Hotel

8.4
Very Good
From 819 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.3

Meal

8.0

Location

8.7

Service and Facilites

8.4

People often mention about Cititel Express Penang Hotel
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Distance to City Center (25)
Staff Friendliness (22)
Bedroom (22)
Ambiance (19)
Surroundings (18)
Bathroom (18)
Accessibility (17)
Hotel Area (17)
Wifi (14)
Check-in/out Time (14)
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Traveler Reviews Cititel Express Penang Hotel

Number of reviews per page
20
40
Customer reviews
F***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good, met my expectations. Thank you for a great stay.
Find this review helpful?
Accommodation's Reply
01 Oct 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The room is really small, it could be a problem should you have large luggage. Anyhow, the room is clean and quite comfortable. I had a good view of part of Georgetown and Butterworth from the 16th floor. Good location near many eateries and just one block away from Komtar. Free easy parking (shared with St. Giles Hotel) for those who drive. Overall, a good and clean budget stay in a small room.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Thank You for your feedback. We're sorry to hear that the size did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Perfect location, just the room is a bit narrow.
1 people find it helpful
Accommodation's Reply
03 Aug 2026
Thank You for your feedback. We're sorry to hear that the size did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience.
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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1 people find it helpful
Accommodation's Reply
03 Aug 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Ronald N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
Good stay but hotel needs renovation.
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Accommodation's Reply
26 May 2026
Thank you for your review! We are so glad you enjoyed a good stay with us. We duly note your feedback regarding the need for renovations; keeping our property fresh and modern is incredibly important to us, and we are taking your comments into account for our upcoming upgrading cycles. We appreciate your valuable support and hope to welcome you back soon!
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
I want to repeat again…. So cozy… just a small space at bedroom… but everything is the best at this hotel… after this I want to repeat my stay at this hotel and request a city view
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2 people find it helpful
Accommodation's Reply
26 May 2026
Thank you for the incredibly kind words! We are overjoyed to hear that you loved the cozy room and had the best stay with us. We are already looking forward to your next visit—we have noted your request for a city view and will do our absolute best to arrange a spectacular view of George Town for you next time. See you again soon!
Hendri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
Strategic location, comfortable for family or business.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
r***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
Cheap and very near to tourist spots! Minus would be the building was way too old but it was nice though.
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Accommodation's Reply
24 Apr 2026
Thank you for the feedback! We love that you enjoyed our strategic location and competitive pricing. We appreciate your note on the building’s age—we are working hard on upgrade plans to bring a fresh look to Cititel Express, Penang while keeping the friendly service you liked. See you again for another great value stay in George Town!
v***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Standard Queen Room. A slightly small room with a window. A separate, adequate shower room. Room cleanliness and service are good. No deposit.
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Accommodation's Reply
24 Apr 2026
Thank You for your feedback. We're sorry to hear that the size did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience.
v***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Standard Queen Room. A slightly small room with a window. A separate, adequate shower room. Room cleanliness and service are good. No deposit.
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Accommodation's Reply
24 Apr 2026
Thank You for your feedback. We're sorry to hear that the size did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience.
L***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The room is just spacious enough to stay, but not for moving around.
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Accommodation's Reply
31 Mar 2026
Thank you for your review! We are happy you chose to stay with us during your visit to Penang. We appreciate your feedback regarding the room space; it helps us as we look for new ways to improve our guest experience. We hope you had a wonderful time exploring the city and that we’ll have the pleasure of hosting you again soon.
Khoo
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 44 week(s) ago
nice clean room although room size small n compact, near to shopping complex n street food
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Accommodation's Reply
29 Jan 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
r***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
The hotel staff was very friendly. They were willing to help me when I didn't have a card or app for cashless payments. Close to shopping centers. Highly recommended for a return stay.
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Accommodation's Reply
09 Jan 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Excellent stay 😍 Staff was helpful
2 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
H***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Thanks for the birthday arrangement. Great hospitality. Well done!
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Accommodation's Reply
09 Jan 2026
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Great experience with Cititel Express! Overall so good.
1 people find it helpful
Accommodation's Reply
25 Nov 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
The hotel staff was very helpful in extending my check-out until the afternoon because my flight was delayed by the airline until the evening. The hotel location is good, there are lots of food around, and it's within walking distance to 1st Avenue Mall. The hotel is new, the facilities are still fresh and clean 👍 Highly recommended. Even though it's located in the city center, it's not difficult to get to hospitals in Penang. Grab is easy and cheap, only around RM 7 😊
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Highly recommended for family to stay. Very spacious fitted for 5 people. Cozy and warm room. We love it so much. We will come back to stay here next time. Near to the tourist spot too.
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
MOHD F. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
The room is quite narrow and not suitable for families.
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Accommodation's Reply
23 Oct 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
s***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
I like it here, can repeat it again for next time
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Find this review helpful?
Accommodation's Reply
23 Oct 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.