Cititel Hotel Penang

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8.5
/10
Very Good
1,521 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Spacious & clean rooms, tasty & flavorful food & strategic location right in the heart of Old Town.

G***D

9.7
/ 10
The staff are friendly, supportive, and willing to help in different situations. Indeed, they live up to the expectations of the hotel guests.

C***a

8.8
/ 10
All staff are very friendly. The hotel location is near the market and some famous kedai like Penang Road Laksa, Cheng Woh Medical Hall, and Kimberly Street. Across the hotel is Lao Liu suan cai yu restaurant. Nice hotel to stay.

A***n

9.4
/ 10
Nice hotel, comfort and spacious room, stunning view. Thanks to the front desk staff that we got a sea view room. All the staff is nice, friendly, and helpful. Keep up the good work, guys. The hotel is just a short distance to Penang culinary, tourist attractions, etc. Love it.

Zikri A. G.

9.7
/ 10
Hotel bagus, staf yang ramah, bersih, lokasi strategis, cocok untuk yang berpergian ke Penang, direkomendasikan.
In the Area
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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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This accommodation offers:
Outdoor pool
Sauna
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Kids club
Business facilities
note: hotel was previously named Cititel Penang Cititel Hotel Penang is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Hotel Penang

66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Lobby Cititel Hotel Penang
Lobby 2 Cititel Hotel Penang

Discover More About Cititel Hotel Penang

Discover the Charm of Cititel Hotel Penang

Welcome to Cititel Hotel Penang, your gateway to the vibrant heart of Penang, Malaysia. This esteemed hotel offers a perfect blend of comfort, convenience, and Malaysian hospitality, making it an ideal choice for both leisure and business travelers. Whether you're exploring the rich cultural heritage of George Town or seeking a relaxing escape, Cititel Hotel Penang promises a memorable stay. Room rates at Cititel Hotel Penang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cititel Hotel Penang Location

Cititel Hotel Penang is strategically situated in the bustling heart of George Town, Penang. Located at 66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000, the hotel offers unparalleled access to the city's most captivating attractions and business districts. It is approximately a 20-minute drive from Penang International Airport, providing a convenient arrival and departure experience for all guests. The hotel's prime location places it within easy reach of major transportation hubs and key areas, ensuring that exploring the island is effortless. The atmosphere surrounding Cititel Hotel Penang is one of vibrant urban energy, with the lively streets of George Town offering a constant buzz of activity. You'll find yourself immersed in a city renowned for its UNESCO World Heritage status, with historical sites, charming streets, and a rich tapestry of cultures just a stone's throw away. It's the perfect base for discovering the unique charm of Penang.

Cititel Hotel Penang Facilities & Services

Facilities for guests at Cititel Hotel Penang are designed to enhance your stay and cater to every need. The hotel boasts a range of amenities to ensure comfort and convenience for all visitors.
  • Swimming Pool: Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center: Maintain your workout routine at the well-equipped fitness center, available from 6:00 AM to 10:00 PM.
  • Business Center: For business travelers, a dedicated business center offers essential services to keep you productive.
  • Meeting and Banquet Facilities: The hotel provides versatile spaces for meetings, conferences, and events.
  • Concierge Services: Our knowledgeable concierge team is available to assist with bookings, recommendations, and any other guest inquiries.
  • Room Service: Enjoy the convenience of in-room dining with our attentive room service, available during specified hours.
  • Free Parking: Guests traveling by car can take advantage of the complimentary parking facilities.

Cititel Hotel Penang Room Types

Discover a variety of accommodations designed to suit every traveler's needs with the diverse room types of Cititel Hotel Penang. Each room is thoughtfully appointed to ensure a comfortable and relaxing stay.
  • Deluxe Room: These well-appointed rooms offer a comfortable retreat with city views. Available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub.
  • Superior Room: Similar to the Deluxe Rooms, Superior Rooms provide a pleasant stay with essential amenities and city views. Available in smoking and non-smoking options.
  • Executive Room: For an enhanced experience, Executive Rooms offer additional space and premium amenities, often with enhanced city views. Available in smoking and non-smoking options. Some Executive Rooms may include a bathtub.
  • Suites: Indulge in the spaciousness and luxury of our Suites, offering separate living areas and premium facilities. These rooms provide the ultimate comfort and often feature a bathtub.
All rooms are designated as non-smoking to ensure a fresh environment for all guests.

Cititel Hotel Penang Dining & Restaurants

Savor a culinary journey at Cititel Hotel Penang, where a variety of dining options await to tantalize your taste buds. The hotel prides itself on offering delicious meals and refreshing beverages in a welcoming atmosphere.
  • The Coffee House: This all-day dining restaurant offers a diverse menu featuring local Malaysian specialties and international cuisine. Enjoy breakfast, lunch, and dinner here. Estimated price per person for a meal ranges from PHP 600 to PHP 1,200. Operating hours are from 6:30 AM to 11:00 PM.
  • Lobby Lounge: A relaxed setting perfect for enjoying coffee, tea, light snacks, and evening cocktails. The Lobby Lounge is open from 10:00 AM to 11:00 PM.

Cititel Hotel Penang Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Penang by exploring the numerous attractions located near Cititel Hotel Penang.
  • George Town UNESCO World Heritage Site: Wander through the historic streets, admire the colonial architecture, and discover vibrant street art.
  • Kek Lok Si Temple: One of the largest and most beautiful Buddhist temples in Southeast Asia, offering stunning architecture and panoramic views.
  • Penang Hill: Take a funicular train ride to the summit for breathtaking views of the island and its surroundings.
  • Clan Jetties: Experience the unique waterfront living of the Chinese clans who have settled here for generations.
  • Penang Street Art: Discover the famous murals and interactive art installations scattered throughout George Town, a highlight for many visitors.
If you are looking for other activities around Cititel Hotel Penang, check out the best deals on Traveloka: Recommended activities in George Town!

How to Get to Cititel Hotel Penang from the Airport

Navigating your journey to Cititel Hotel Penang is made simple with various transportation options available from Penang International Airport. The airport transfer service of Cititel Hotel Penang ensures a smooth transition to your accommodation. Here’s how to get to Cititel Hotel Penang:
  • Airport Taxi: Metered taxis are readily available at the airport. The journey to Cititel Hotel Penang typically takes around 20-30 minutes, with fares estimated between PHP 500 to PHP 800, depending on traffic.
  • Ride-hailing Service: You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective option, with prices similar to taxis.
  • Hotel Private Transfer: For a seamless and comfortable experience, you can arrange a private airport transfer directly with Cititel Hotel Penang. This service can be pre-booked and offers a personalized pick-up. Contact the hotel for rates and availability.
  • Public Bus: While less direct, public buses also operate from the airport to various points in George Town. This is the most economical option, though it may involve transfers and a longer travel time.
For added convenience, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Cititel Hotel Penang

Choosing Cititel Hotel Penang for your next getaway or business trip ensures a delightful and convenient experience. With excellent room availability at Cititel Hotel Penang, you're sure to find the perfect option for your needs.
  • Prime Location: Situated in the heart of George Town, offering easy access to heritage sites, shopping, and dining.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and business services.
  • Exceptional Service: Experience warm Malaysian hospitality and attentive service from the hotel staff.
  • Value for Money: Competitive pricing combined with quality services and amenities.
Booking Cititel Hotel Penang is straightforward and rewarding. For the best rates and a seamless booking process, consider using Traveloka.

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All facilities in Cititel Hotel Penang

Facility

  • Outdoor pool
  • Sauna
  • Swimming pool
Swimming Pool Cititel Hotel Penang
Swimming Pool
Functional Hall Cititel Hotel Penang
Functional Hall
Lobby Cititel Hotel Penang
Lobby
Exterior Cititel Hotel Penang
Exterior
Bedroom Cititel Hotel Penang
Bedroom

Family-friendly Facilities

  • Kids club

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Dining area

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Things to Do

  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Heater
  • Swimming pool
  • Recreation room
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Accommodation Policy & General Information in Cititel Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Hotel Penang
451
Number of floors in Cititel Hotel Penang
16
Another facilities in Cititel Hotel Penang
Kids club, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Cititel Hotel Penang

What is normal check-in & check-out time at Cititel Hotel Penang?
The standard check-in time at Cititel Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Penang provide breakfast?
Yes, Cititel Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Hotel Penang?
Cititel Hotel Penang is a 4.0-star hotel.
How many floors does Cititel Hotel Penang have?
Cititel Hotel Penang has 16 floors.
How many rooms are available at Cititel Hotel Penang?
Cititel Hotel Penang has 451 rooms in total.
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More Reviews from Other Guests in Cititel Hotel Penang

Overall Ratings & Reviews Cititel Hotel Penang

Traveloka (647)
Other sources (874)
8.6
Very Good
From 874 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

9.0

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Traveler Reviews Cititel Hotel Penang

Number of reviews per page
20
40
Top reviews
Juariyah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love this hotel because of the location itself. The room is clean, well maintained and it is very helpful to have iron + board in room. This hotel is near to Chowrasta Market (walking distance) and you have lots of options for food if you are lazy to go out. Easy to get grab and the fee is also cheap. I love to stay at this hotel again in future.
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DEBORAH LOUISE
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We didn’t have breakfast because there were so many eateries in the vicinity of the hotel so I can’t comment on breakfast. The staff were lovely, the room was extremely clean, cool and comfortable and we would definitely return to this hotel again. Excellent location too.
Victor
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast need all kind of Kuehs.
Ruchi
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The pool is nice the signs to go to the gym are poor there is a shanty rundown former spa area that needs to be sealed off The bathrooms have unexpected ridges tripping hazard Breakfast area is chaotic
Adam
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cititel is close to a lot of eateries and is in a central enough location to go to other tourist spots. Room was clean and comfortable and the staff at the reception hall was always smiling, pleasant and helpful
Parthiban
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Just loved the stay in Cititel Penang
Yunmi
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Was able to check into room early which was great. Staff at front desk very welcoming. Room clean and comfortable. Breakfast excellent and very large range of things to eat.
Mee Leng
icon-with Children
with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is a bit outdated. The hotel needs to be renovated and the cleaners need to be more vigilant after cleaning the room. My room was left open the entire time when we were out. And after going out the whole day, I would like to have a nice shower and go to bed but there is no shower gel left.
Alice Tee Mui
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are very helpful and friendly. Room is very clean.
dan
icon-
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Amazing staff. The pool is small but adequate
Lissa
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable.
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Lee
icon-
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Brilliant hotel in a great location only a short walk in to the heart of Georgetown. The staff cannot do enough for you and felt looked after. Great amenities and restaurant. Loved it! Thank you.
Andrew
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely hotel, very professional and helpful staff.
Robert
icon-
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was clean and fairly new with great ocean views out the window. The location is great and central to so much.
OONG PING
icon-Family
Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room
Gloria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The Very nice hotel very helpful staff
neil
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

yes, very nice room and location was very gd...Enjoyed are stay there.
MAISANNA
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!
Fred
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Great view. Location was good with many food available.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.