Hard Rock Hotel Penang

8.7
/10
Very Good
1,845 reviews

What Guests Say About Their Stay

Staff Friendliness (18)
Bedroom (17)
Surroundings (16)
Family Friendly (16)

Verified Traveler

10.0
/ 10
Good quality hotel with lots of interesting facilities and services. I truly enjoy staying at this hotel with my family. Maybe one day, will come again here.

Daniel A.

9.7
/ 10
It's such a pleasant stay. The facilities are amazing and really great for kids.

Guest

9.1
/ 10
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.

NURZAIHA B. M. J.

9.7
/ 10
We stayed in the Deluxe Lagoon Room.. We Love it!!! Underwater music in pool was so awesome!! We had so much fun here..!!Especially my 6 year old son.. One of the best hotel we've been to.. Staff are friendly, polite and helpful.. Most recommended Hotel.. Will come again to this hotel.. ❤

Kartika D. L.

9.7
/ 10
Hard Rock Hotel Penang is a hotel that promises family holiday destinations that are very impressive, although this hotel is not located in the heart of Penang but in the tourist town of Batu Ferringhi but accommodation to get there is very easy, many alternative transportation can be by taxi, online, bus and others -other. The hotel facilities are also very complete for holidays, there is a swimming pool, water boom, own beach, gym and massage and childcare full of creativity, live music at night and a hearty breakfast, and night markets around the hotel. Prove yourself, I'm going to Hard Rock Hotel Penang!
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In the Area
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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Lobby Hard Rock Hotel Penang
Lobby 2 Hard Rock Hotel Penang

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Experience the Ultimate Rock 'n' Roll Getaway at Hard Rock Hotel Penang

Get ready to experience a stay like no other at the vibrant and iconic **Hard Rock Hotel Penang**. Nestled in the heart of Malaysia's beloved island destination, this hotel offers a unique blend of luxury, entertainment, and the unmistakable spirit of rock 'n' roll. Whether you're a music enthusiast, a family seeking adventure, or a couple looking for a stylish escape, **Hard Rock Hotel Penang** promises an unforgettable experience. Room rates at **Hard Rock Hotel Penang** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hard Rock Hotel Penang Location

The **Hard Rock Hotel Penang** is strategically situated in Batu Ferringhi, a renowned beach resort area on Penang Island, Malaysia. Located approximately 20 kilometers northwest of George Town, the vibrant capital city, the hotel offers a perfect balance of serene beachfront living and easy access to urban attractions. Batu Ferringhi itself is a lively district, famous for its bustling night markets, diverse culinary scene, and beautiful sandy shores. The atmosphere surrounding the **Hard Rock Hotel Penang** is one of energetic leisure, with the sounds of the waves and the buzz of local life creating a captivating ambiance. It's an ideal location for those who want to be close to the beach, enjoy water sports, and explore the local culture, all while being a comfortable distance from the historical charm of George Town.

Hard Rock Hotel Penang Facilities & Services

Facilities for guests at **Hard Rock Hotel Penang** are designed to cater to every need, ensuring a comfortable and entertaining stay for all. From world-class amenities to thoughtful services, the hotel truly rocks.

  • Rock Spa:

    Indulge in rejuvenating treatments and massages to unwind and refresh. Operating hours are from 10:00 AM to 10:00 PM, with prices varying based on the treatment.
  • Swimming Pool:

    Enjoy the expansive outdoor swimming pool, a central hub for relaxation and fun. The pool is open from 7:00 AM to 7:00 PM.
  • Kids' Club:

    A dedicated space for younger guests to enjoy supervised activities and games. Open daily from 9:00 AM to 6:00 PM.
  • Fitness Center:

    Stay active with a range of modern exercise equipment. Available 24 hours a day for hotel guests.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel premises.
  • Free Parking:

    Ample parking space is available for guests who arrive by car.
  • 24-Hour Front Desk:

    Assistance is available around the clock for any queries or requests.
  • Room Service:

    Enjoy dining in the comfort of your room with a selection of delicious dishes available 24 hours a day.

Hard Rock Hotel Penang Room Types

Discover a diverse range of accommodations designed to suit every traveler's preference. The room types of **Hard Rock Hotel Penang** offer comfort, style, and the signature Hard Rock flair.

  • Deluxe Room:

    Available with either a King or Twin bed, these rooms offer a comfortable retreat. Guests can choose between a Sea View or Hill View. All Deluxe rooms are non-smoking and feature a bathtub.
  • Deluxe Premium Room:

    Offering enhanced comfort and space, these rooms provide a choice of King or Twin beds and boast stunning Sea Views. They are non-smoking and include a bathtub.
  • Family Suite:

    Perfect for families, this spacious suite features a King bed and a separate room with two single beds, accommodating up to four guests. Enjoy a Sea View from this non-smoking suite, which also includes a bathtub.
  • Rock Royalty Suite:

    The ultimate indulgence, this luxurious suite offers panoramic Sea Views, a King bed, and exclusive access to the Rock Royalty Lounge. It is a non-smoking suite equipped with a bathtub.

Please note that **Hard Rock Hotel Penang** does not currently offer pet-friendly rooms.

Hard Rock Hotel Penang Dining & Restaurants

Embark on a culinary journey at **Hard Rock Hotel Penang**, where delicious flavors and vibrant atmospheres await. The hotel boasts a variety of dining options to satisfy every palate.

  • Hard Rock Cafe:

    A legendary spot offering classic American fare, including their famous burgers and steaks, alongside live music and a lively ambiance. Estimated price per person: RM 80 - RM 150. Operating hours: 11:00 AM - 2:00 AM (Sunday - Thursday), 11:00 AM - 3:00 AM (Friday, Saturday & Eve of Public Holiday).
  • Sessions:

    The hotel's all-day dining restaurant, featuring a diverse international buffet with live cooking stations and themed nights. Experience local Malaysian delicacies and international favorites. Estimated price per person for buffet: RM 98 (Lunch), RM 128 (Dinner). Operating hours: 6:30 AM - 11:00 PM.
  • The Shack:

    A casual beachfront bar and grill offering refreshing cocktails, light snacks, and grilled specialties with stunning sea views. Perfect for a relaxed afternoon or evening. Estimated price per person: RM 50 - RM 100. Operating hours: 11:00 AM - 11:00 PM.
  • Lobby Lounge:

    Enjoy a selection of coffee, tea, pastries, and light bites in a comfortable and stylish setting. Ideal for a casual meeting or a moment of relaxation. Operating hours: 10:00 AM - 12:00 AM.

Hard Rock Hotel Penang Nearby Attractions and Activities

Beyond the hotel's vibrant offerings, the surrounding area of Penang is brimming with attractions and activities to explore. Immerse yourself in the rich culture, stunning landscapes, and exciting adventures that await you.

  • Batu Ferringhi Beach:

    Just steps away from the hotel, this famous beach offers a wide array of water sports, from parasailing to jet skiing, and is perfect for sunbathing and leisurely strolls.
  • Penang National Park:

    Located a short drive away, this park is a haven for nature lovers, featuring pristine beaches, hiking trails, and diverse wildlife.
  • Tropical Spice Garden:

    Discover a lush paradise of exotic plants and fragrant spices, offering a tranquil escape and educational insights into the botanical world.
  • Entopia by Penang Butterfly Farm:

    Experience the magic of thousands of colorful butterflies and other fascinating insects in a beautifully designed natural environment.
  • George Town UNESCO World Heritage Site:

    A must-visit destination, explore the historic streets filled with colonial architecture, vibrant street art, and a rich tapestry of cultures.

If you are looking for other activities around **Hard Rock Hotel Penang**, check out the best deals on Traveloka: Recommended activities in Penang!

How to Get to Hard Rock Hotel Penang from the Airport

Arriving at Penang International Airport (PEN) is just the beginning of your rockstar journey. Here are the best ways to reach the **Hard Rock Hotel Penang**:

  • Airport Transfer Service of Hard Rock Hotel Penang:

    For the most seamless and comfortable arrival, consider booking the hotel's private airport transfer service. This ensures a hassle-free journey directly to the hotel. Prices are available upon request. You can also explore various airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Batu Ferringhi typically takes around 45-60 minutes, depending on traffic. Estimated taxi fare: RM 50 - RM 70.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone for a convenient and often cost-effective option. The fare will be similar to a metered taxi.
  • Airport Bus:

    While less direct, airport buses can be an economical option. You may need to transfer to a local bus or taxi to reach the hotel from the main bus terminal in George Town.

To ensure a smooth journey, it's always a good idea to confirm the latest transportation options and estimated fares upon arrival.

Summary of Why You Should Choose to Stay at Hard Rock Hotel Penang

Choosing **Hard Rock Hotel Penang** means opting for an experience that is as exhilarating as it is relaxing. It's a destination that caters to every whim, offering a unique blend of luxury, entertainment, and the iconic Hard Rock spirit.

  • Unmatched Atmosphere:

    Immerse yourself in the vibrant energy and music-infused environment that only Hard Rock can deliver.
  • Prime Beachfront Location:

    Enjoy direct access to the beautiful Batu Ferringhi beach and stunning sea views.
  • World-Class Facilities:

    From the Rock Spa to the expansive swimming pool and dedicated Kids' Club, there's something for everyone.
  • Exceptional Dining:

    Savor a variety of culinary delights at the legendary Hard Rock Cafe and the international buffet at Sessions.
  • Comfortable and Stylish Rooms:

    Relax in well-appointed rooms and suites designed for ultimate comfort and style.
  • Convenient Access to Attractions:

    Explore the best of Penang, from natural wonders to cultural heritage sites, with ease.

Room availability at Hard Rock Hotel Penang

is often in high demand, so it's recommended to plan your visit in advance. For the best rates and a seamless booking process, consider **Booking Hard Rock Hotel Penang** through Traveloka.

Ready to rock your next vacation? Book budget hotels in Penang and experience the magic of this island paradise. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Penang
Swimming Pool
Entertainment Facility Hard Rock Hotel Penang
Entertainment Facility
Functional Hall Hard Rock Hotel Penang
Functional Hall
Lobby Hard Rock Hotel Penang
Lobby

Things to Do

  • Beach towel
  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar
  • Waterslide

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Nightclub
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Limo or town car service

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Kids' Water Play Area & Slides closed temporarily from 3-5-2026 to 9-5-2026.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for debit/credit card holds may take several business days depending on the issuing bank.
As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily.
Dear Valued Guest, Thank you for choosing Hard Rock Hotel Penang as your holiday destination! Should you have any questions or special requests before your arrival, please don’t hesitate to reach out to our team. Notice: As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily. For any questions or concerns, please contact us directly. The hotel will undertake essential safety rectification work on the kids’ water play flooring from 03 – 09 May 2026. During this period, the kids’ water play area including the slides will be temporarily closed. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day. The kids’ water play area and slides will reopen on 10 May 2026. We look forward to welcoming you soon Rock On! Hard Rock Hotel Penang
Please note that the kids' water play area & slides will be closed for essential maintenance from 03 – 09 May 2026. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Penang
250
Number of floors in Hard Rock Hotel Penang
6
Another facilities in Hard Rock Hotel Penang
Beach towel, Children play area, Entertainment for children, Fitness center, Massage

Frequently asked question in Hard Rock Hotel Penang

What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Penang?
Hard Rock Hotel Penang is a 5.0-star hotel.
How many floors does Hard Rock Hotel Penang have?
Hard Rock Hotel Penang has 6 floors.
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More Reviews from Other Guests in Hard Rock Hotel Penang

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (844)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
Mary
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Read More
Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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Andres
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
kim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish. The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower. Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
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Neil Rose Calabucal
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Had an amazing 3 days at Hard Rock Penang. Thank you to Ranoo at the reception for accommodating us and being helpful with our stay and requests. Also, thanks to Fritri the lifeguard, with whom we had great conversations during a rainy swimming day. -Neil and Regine
Mona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good hotel for a family but can’t call as resort
Mohinder
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
Number of reviews per page
20
40

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Lobby 4 Hard Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (844)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
Mary
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Read More
Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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Andres
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
kim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish. The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower. Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
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Neil Rose Calabucal
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Had an amazing 3 days at Hard Rock Penang. Thank you to Ranoo at the reception for accommodating us and being helpful with our stay and requests. Also, thanks to Fritri the lifeguard, with whom we had great conversations during a rainy swimming day. -Neil and Regine
Mona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good hotel for a family but can’t call as resort
Mohinder
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
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