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Kids' Water Play Area & Slides 임시 휴업 3-5-2026부터 9-5-2026까지.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for debit/credit card holds may take several business days depending on the issuing bank.
As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily.
Dear Valued Guest, Thank you for choosing Hard Rock Hotel Penang as your holiday destination! Should you have any questions or special requests before your arrival, please don’t hesitate to reach out to our team. Notice: As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily. For any questions or concerns, please contact us directly. The hotel will undertake essential safety rectification work on the kids’ water play flooring from 03 – 09 May 2026. During this period, the kids’ water play area including the slides will be temporarily closed. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day. The kids’ water play area and slides will reopen on 10 May 2026. We look forward to welcoming you soon Rock On! Hard Rock Hotel Penang
Please note that the kids' water play area & slides will be closed for essential maintenance from 03 – 09 May 2026. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day.