Hard Rock Hotel Penang

Resorts
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
See Map

About Accommodation

Read More
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Kids Friendly (2)
Friendly Staffs (14)
Clean Room (7)
Excellent Service (2)
9.1
/ 10
Laras R.
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.

What's around Hard Rock Hotel Penang

Discover More Places
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
Lobby Hard Rock Hotel Penang
Lobby 2 Hard Rock Hotel Penang

Discover More About Hard Rock Hotel Penang

Location


Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.

About Hard Rock Hotel Penang

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.

Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.

All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Penang
Swimming Pool
Entertainment Facility Hard Rock Hotel Penang
Entertainment Facility
Functional Hall Hard Rock Hotel Penang
Functional Hall
Lobby Hard Rock Hotel Penang
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Nightclub
  • Poolside bar
  • Snack bar

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Beach towel
  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar
  • Waterslide

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Limo or town car service

Sports and Recreations

  • Fitness center
  • Game room

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Hard Rock Hotel Penang

What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hard Rock Hotel Penang

Overall Rating & Reviews

From 641 verified guests reviews
8.9
Impressive
Fantastic
320
Very Good
275
Satisfying
4
Average
42
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
kids friendly (2)
friendly staffs (14)
clean room (7)
excellent service (2)
tasty breakfast (1)
free upgraded room (1)
complete facilities (1)
great pool (2)
great view (1)
great location (9)
See More 10
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
MA
Muhamad A. B. O.
Staycation
10
/ 10
30 Jan 2023
Perfect stay, awsome and recommended.
Review photo of Hard Rock Hotel Penang from Muhamad A. B. O.

1 liked this review

Accommodation's Reply
07 Feb 2023
Hi Muhamad, Thank you for taking the time to review your stay with us. We are very glad to read that you had a great stay and enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers. Thank you for staying with us and we hope to welcome you back for another rocking stay. Rockin' Regards, Michael Smeeton General Manager
WF
WONG F. W.
Staycation
10
/ 10
02 May 2022
Amazing stay. Almost perfect stay. Arrived 430pm and spent 10mins to check in. Manage to combine all 4 breakfasts in one day instead of 2 breakfasts for 2 days. Room cleanliness is the best among hotel that I stayed. Cozy and comfort room. Just the shower water pressure can be better. Huge splash pool and outdoor pool. Breakfast is good although variety can be improved. But taste wise is good. Many facilities available and just walk to beach nearby.
Read More
Review photo of Hard Rock Hotel Penang from Wong F. W.
Review photo of Hard Rock Hotel Penang 2 from Wong F. W.
Review photo of Hard Rock Hotel Penang 3 from Wong F. W.
Review photo of Hard Rock Hotel Penang 4 from Wong F. W.
Review photo of Hard Rock Hotel Penang 5 from Wong F. W.
Review photo of Hard Rock Hotel Penang 6 from Wong F. W.
Review photo of Hard Rock Hotel Penang 7 from Wong F. W.
+3
Photos

Like this review?

ZM
Zulhusny M.
Holiday
9.7
/ 10
24 May 2022
Enjoying my vacation with family, here. Excitement, friendly staff and full of activities in the hotel. Love it. Till we meet again🥰
Review photo of Hard Rock Hotel Penang from Zulhusny Z.
Review photo of Hard Rock Hotel Penang 2 from Zulhusny Z.
Review photo of Hard Rock Hotel Penang 3 from Zulhusny Z.

Like this review?

JL
Jazmin L.
Holiday
9.6
/ 10
09 Aug 2022
Great hotel with awesome pool, front office guest service not very good, check-in hotel after 3pm, has pay for additional 1 more person with extra bed, but been waited for few hour for the bed and amenities. Keep calling front desk for the extra bed, but only come in evening time. 2nd night upgrades my room to suite, extra bed was place in room but without 3rd person amenities. Had call to reception for the 3rd person amenities, but need to wait for hour as well. When calling to reception, the lady was a bit rude. After waiting for hours, only face towel but not bath towel had been send to us.
Read More
Review photo of Hard Rock Hotel Penang from Jazmin L.
Review photo of Hard Rock Hotel Penang 2 from Jazmin L.
Review photo of Hard Rock Hotel Penang 3 from Jazmin L.
Review photo of Hard Rock Hotel Penang 4 from Jazmin L.

Like this review?

Accommodation's Reply
17 Aug 2022
Thanks for the rocking review, Jazmin! While it's great to see that you scored us well, I apologize for our shortfalls as well. Your experience with our Front Office and Housekeeping teams is not the standard that we expect from our staff. Both managers have been alerted to your feedback and will conduct retraining where necessary. Our apologies again for the incidents that dampened what was supposed to be a rocking experience and we hope you'll give us a chance to show you better. Rockin' Regards, Michael Smeeton Executive Assistant Manager
AA
Aufwan A.
Staycation
9.1
/ 10
12 Aug 2022
Amazing, staff very friendly. Suitable for kids. Thanks Hard Rock 🎸
Review photo of Hard Rock Hotel Penang from Aufwan A.
Review photo of Hard Rock Hotel Penang 2 from Aufwan A.

1 liked this review

Accommodation's Reply
16 Aug 2022
Thanks for the rocking review, Aufwan! Glad that you had a good time with us and we look forward to hosting you again. Rock On!, Michael Smeeton Executive Assistant Manager
SS
Santhana S.
Holiday
9.7
/ 10
07 Nov 2022
Review photo of Hard Rock Hotel Penang from Santhana S.

2 liked this review

Accommodation's Reply
24 Nov 2022
Hi Santhana, Thank you for your review, Santhana. We hope you thoroughly enjoyed your time with us and that we'll see you again, hopefully in the near future! Rockin' Regards, Michael Smeeton Executive Assistant Manager
nh
nurul h.
Holiday
8.5
/ 10
20 Aug 2022
Review photo of Hard Rock Hotel Penang from Nurul H.

1 liked this review

K***l
This is a guest profile.
10
/ 10
16 Mar 2024
The staff very friendly and have a good quality of facilities.

Like this review?

Accommodation's Reply
26 Mar 2024
Hi, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.
DS
Dan S.
Holiday
10
/ 10
03 Mar 2023
Everything was awesome especially the staff ariana grande and check in process 5min only.

1 liked this review

Accommodation's Reply
09 Mar 2023
Hi Ramadan, Thanks for taking the time to write us a review. Glad that we were able to show you a good time and especially the Front Office team. The staff you mentioned personally will all be recognized at the hotel for their great service, so thank you for mentioning them. Looking forward to your return. Rockin ' Regards, Michael Smeeton. General Manager.
DA
Daniel A.
Staycation
9.7
/ 10
17 Mar 2024
It such a pleasant stay. The facilities are amazing and really great for kids.

Like this review?

Accommodation's Reply
26 Mar 2024
Hi Daniel Cassa Augustinus, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.
An icon button
1
2
3
An icon button

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hard Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2024 Traveloka. All rights reserved