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Hard Rock Hotel Penang

Resorts
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Traveloka
8.9 Impressive
From 744 reviews
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Check our curated reviews for honest descriptions about this accommodation.
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.
Laras R.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
SEE ALL FACILITIES

Location Info

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Per Night
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Check-in
Sun, 22 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 744 reviews
8.9
Impressive
Fantastic
363
Very Good
321
Satisfying
18
Average
42
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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kids friendly (2)
friendly staffs (14)
clean room (7)
excellent service (2)
tasty breakfast (1)
free upgraded room (1)
complete facilities (1)
great pool (2)
great view (1)
great location (9)
SEE MORE (10)
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Language
English
WF
3 Reviews
10
/ 10
10
Staycation
Amazing stay. Almost perfect stay. Arrived 430pm and spent 10mins to check in. Manage to combine all 4 breakfasts in one day instead of 2 breakfasts for 2 days. Room cleanliness is the best among hotel that I stayed. Cozy and comfort room. Just the shower water pressure can be better. Huge splash pool and outdoor pool. Breakfast is good although variety can be improved. But taste wise is good. Many facilities available and just walk to beach nearby.
+3
Photos

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MZ
8.8
/ 10
8.8
Staycation
. Breakfast is so delicious. Surely will stay again.

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Accommodation's Reply

10 Nov 2021
Thanks for the rockin' rating, Mohamad! Looking forward to rocking it out with you all once again. Rock On!, Michael Smeeton Executive Assistant Manager
NS
2 Reviews
9.7
/ 10
9.7

2 liked this review

Accommodation's Reply

18 Mar 2021
Thanks for the rockin' rating, Noor! We trust that you had a wonderful time and can't wait to have you as our guest again at Hard Rock Hotel Penang. Best Regards, Michael Smeeton Executive Assistant Manager
N
4 Reviews
8.5
/ 10
8.5
Holiday

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Accommodation's Reply

18 Jan 2021
Thanks for the rockin' review, Nurbaizura! We hope you had a wonderful stay experience and that you'll be back for more in no time. Looking forward to your return. Rockin' Regards, Michael Smeeton Executive Assistant Manager
AB
4 Reviews
9.4
/ 10
9.4

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Accommodation's Reply

18 Jan 2021
Hey there, Annurlie! Happy to see that you enjoyed your time with us at Hard Rock Hotel Penang. Looking forward to hosting you again, hopefully soon. Rock On! Michael Smeeton Executive Assistant Manager
MH
31 Reviews
8.5
/ 10
8.5
Holiday
Good hotel for family or friends vacation. The its a bit pricey.

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Accommodation's Reply

26 Dec 2020
Thanks for the rockin' review, Hezrie! However, I am sorry to hear that you found the stay was a bit pricey. We do offer some great sales on rates from time to time, so please keep watching our official website or social media pages to look out for these hot deals! Once again, thank you for your review and we hope to welcome you back for another rocking stay soon! Rockin' Regards, Michael Smeeton Executive Assistant Manager
N
13 Reviews
9.4
/ 10
9.4

3 liked this review

Accommodation's Reply

20 Oct 2020
Thanks for the rockin' rating, Nur A.! We can't wait to have you as our guest again at Hard Rock Hotel Penang. Best Regards, Michael Smeeton Executive Assistant Manager
MD
4 Reviews
8
/ 10
8
Holiday
Loving the pool. But the the room, decos and breakfast needs to improve. Foods less variety. If you need a big pool and spent the whole day with your family at pool and beach, this is the place to be.

1 liked this review

Accommodation's Reply

14 Oct 2020
Hey Danial, Thanks for taking the time to review your stay with us. Hard Rock Hotel Penang completed a full room refurbishment in December 2016, with funky new decor, purple lighting and features. I'm sorry that you weren't a fan of the design, however, we will look into a refreshment when the time comes. Thanks also for your feedback on breakfast. Our culinary teams are always working hard to make sure our meals are of great quality and to everyone's liking. The breakfast spread is designed to appeal to a multitude of tastes, so I'm surprised that you found the selection to be limited. We’ve just launched a new breakfast selection which rotates daily so hopefully, you'll like the breakfast better next time. Hope to welcome you back to Hard Rock Penang soon and once again we appreciate your feedback at all times. Best Regards, Michael Smeeton Executive Assistant Manager
ZE
3 Reviews
9.4
/ 10
9.4
Holiday
I had a pleasant stay at this awesome hotel in and out. The staffs were very helpful, kind and friendly. The room was satisfactory and spacious. The cleanliness aspect was the priority concern by the hotel. Highly recommended and looking forward for future stay.

1 liked this review

Accommodation's Reply

14 Oct 2020
Thanks for the rockin' review, Zehan! We can't wait to have you as our guest again at Hard Rock Hotel Penang. Best Regards, Michael Smeeton Executive Assistant Manager
zm
1 Reviews
8.5
/ 10
8.5

Like this review?

Accommodation's Reply

08 Sep 2020
Hi there! We hope you had a wonderful stay with us and will be back for more in no time. Rock On! Michael Smeeton Executive Assistant Manager
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Location
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Hard Rock Hotel Penang

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.

Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.

Hotel Policy

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in

Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.

With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

In line with the National Recovery Plan (NPR) by the Malaysian government, please refer to the updated list of facilities that made available via https://www.hardrockhotels.com/penang/we-are-back.

TRAVEL ADVISORY: Visit Safe+Sound for more information on our health and safety programs including the requirement of face masks in all public areas in the hotel. Prior to your stay, please contact your hotel for the latest local travel guidelines and restrictions. Please follow the link below to find out more about the Safe + Sound: https://www.hardrockhotels.com/penang/safe-sound.aspx Hard Rock Hotel Penang is a smoke-free hotel. Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx

Facilities
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Nightclub
  • Poolside bar
  • Snack bar
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service
Things to Do
  • Beach towel
  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar
  • Waterslide
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV
General
  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area
Business Facilities
  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
Accessibilty
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible
Family-friendly Facilities
  • Kids club
  • Children pool
Transportation
  • Car rental
  • Limo or town car service
Sports and Recreations
  • Fitness center
  • Game room
Kids and Pets
  • Babysitting with surcharge
  • Highchairs
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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