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Hard Rock Hotel Penang
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Hard Rock Hotel Penang
Resorts
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Traveloka
8.9 Impressive
From 771 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.
Laras R.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Location Info
Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Available Room Types in Hard Rock Hotel Penang
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Per Night
Results for 1 rooms, 1 guests, staying from 31 May 2023 for 1 nights. 0 room options available.
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Check-in
Wed, 31 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 771 reviews
8.9
Impressive
Fantastic
376
Very Good
330
Satisfying
18
Average
47
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
kids friendly (2)
friendly staffs (14)
clean room (7)
excellent service (2)
tasty breakfast (1)
free upgraded room (1)
complete facilities (1)
great pool (2)
great view (1)
great location (9)
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DS
Dan S.
10
/ 10
03 Mar 2023
Holiday
Everything was awesome especially the staff ariana grande and check in process 5min only.
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Accommodation's Reply
09 Mar 2023
Hi Ramadan, Thanks for taking the time to write us a review. Glad that we were able to show you a good time and especially the Front Office team. The staff you mentioned personally will all be recognized at the hotel for their great service, so thank you for mentioning them. Looking forward to your return. Rockin ' Regards, Michael Smeeton. General Manager.
MA
Muhamad A. B. O.
10
/ 10
30 Jan 2023
Staycation
Perfect stay, awsome and recommended.
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Accommodation's Reply
07 Feb 2023
Hi Muhamad,
Thank you for taking the time to review your stay with us.
We are very glad to read that you had a great stay and enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers.
Thank you for staying with us and we hope to welcome you back for another rocking stay.
Rockin' Regards,
Michael Smeeton
General Manager
MA
Md Asri b. H.
6
/ 10
24 Dec 2022
Holiday
Bad service very very bad service.
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SS
Santhana S.
9.7
/ 10
07 Nov 2022
Holiday
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Accommodation's Reply
24 Nov 2022
Hi Santhana,
Thank you for your review, Santhana.
We hope you thoroughly enjoyed your time with us and that we'll see you again, hopefully in the near future!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
HS
Hana S.
8.5
/ 10
19 Sep 2022
Holiday
Great stay. Loved the breakfast spread!
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Accommodation's Reply
22 Sep 2022
Hi Sahana,
It is fantastic to read that you enjoyed your time with us. Our team will be very pleased that you found all the outlets and facilities of the hotel to your satisfaction, as we all work hard to ensure a rocking experience for all our guests.
Great to know that you enjoyed the breakfast selection and quality. This feedback will be shared with our culinary team who will surely appreciate the compliment. They work hard to ensure the breakfast offerings are as good as they can be.
Thank you for your review and we hope to welcome you back for another rocking stay soon!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
Ar
Aki r. f.
8.8
/ 10
19 Sep 2022
Medical
The food is great, great room also.
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Accommodation's Reply
22 Sep 2022
Hi Aki,
We are very glad to read of your enjoyment and satisfaction, and to see that you found so much of the hotel's facilities and services to exceed your expectation.
Thank you for your review and we hope to welcome you back for another rocking stay soon!
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
nh
nurul h.
8.5
/ 10
20 Aug 2022
Holiday
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AA
Aufwan A.
9.1
/ 10
12 Aug 2022
Staycation
Amazing, staff very friendly. Suitable for kids. Thanks Hard Rock 🎸
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Accommodation's Reply
16 Aug 2022
Thanks for the rocking review, Aufwan!
Glad that you had a good time with us and we look forward to hosting you again.
Rock On!,
Michael Smeeton
Executive Assistant Manager
JL
Jazmin L.
9.6
/ 10
09 Aug 2022
Holiday
Great hotel with awesome pool, front office guest service not very good, check-in hotel after 3pm, has pay for additional 1 more person with extra bed, but been waited for few hour for the bed and amenities. Keep calling front desk for the extra bed, but only come in evening time. 2nd night upgrades my room to suite, extra bed was place in room but without 3rd person amenities. Had call to reception for the 3rd person amenities, but need to wait for hour as well. When calling to reception, the lady was a bit rude. After waiting for hours, only face towel but not bath towel had been send to us.
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Accommodation's Reply
17 Aug 2022
Thanks for the rocking review, Jazmin!
While it's great to see that you scored us well, I apologize for our shortfalls as well. Your experience with our Front Office and Housekeeping teams is not the standard that we expect from our staff. Both managers have been alerted to your feedback and will conduct retraining where necessary.
Our apologies again for the incidents that dampened what was supposed to be a rocking experience and we hope you'll give us a chance to show you better.
Rockin' Regards,
Michael Smeeton
Executive Assistant Manager
Mk
Michel k.
8.5
/ 10
05 Jul 2022
Amazing! Service and food is good.
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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Hotel Description
Location
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.
This resort is very easy to find since it is strategically positioned close to public facilities.
About Hard Rock Hotel Penang
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.
Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.
Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Operational Hours | From 15:00 - Before 12:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Beach Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Nightclub
- Poolside bar
- Snack bar
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
Things to Do
- Beach towel
- Children play area
- Entertainment for children
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Sun loungers
- Poolside bar
- Waterslide
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
Accessibilty
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Car rental
- Limo or town car service
Sports and Recreations
- Fitness center
- Game room
Kids and Pets
- Babysitting with surcharge
- Highchairs
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Hard Rock Hotel Penang
What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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