1. Hotel
  2. Malaysia(4,949 hotel)
  3. Penang(535 hotel)
  4. Penang Island(478 hotel)
  5. Batu Ferringhi(64 hotel)
  6. Hard Rock Hotel Penang

Hard Rock Hotel Penang

Batu Ferringhi Beach, Pulau Pinang, Malaysia, 11100
Swimming Pool
According to 269 guests
My check-in and check-out process were smooth. Staff were very helpful and friendly. This is my 5th time stay here and I really enjoy the stay. Definitely will come here again since my kids love the pool so much. Thanks, Hard Rock Hotel.
Norshalini B. M. N. E.
See all reviews
Based on 4,454 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Batu Ferringhi Beach
(1.01 km)
Tropical Spice Garden
(1.37 km)
Tanjung Bungah Floating Mosque
(4.09 km)
Penang Hill (Bukit Bendera)
(6.26 km)
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Review by Traveloka users

176 Traveloka customers have stayed in this hotel and given reviews:

The pool was great especially if you are travelling with kids.nice beach view.the breakfast was just ok.
Very far from the George town.
My check-in and check-out process were smooth. Staff were very helpful and friendly. This is my 5th time stay here and I really enjoy the stay. Definitely will come here again since my kids love the pool so much. Thanks, Hard Rock Hotel.
Housekeeping is good. The room TV twice need to reset due to lose cable. The maintenance guys quickly attend to fix the issue. Hotel breakfast and service still ok
Great hotel, family friendly, entertaining home band, though a little bit far from the city center.
Very nice hotel. a great stay for us. enjoyed every single details of the hotel
Very nice to stay at here. My family like it.
Always a good place to stay and relax
28 June - 2 July 2017, saya with my family stay in your hotel. Overall I really happy with services, the cleanliness, meals, facilities and etc. But I disappointed because my and my children (boy) swim wear lost when I'm drying. My husband already reported but it was not found. I don't believe that Hard Rock Hotel can have anything like this.
I got room with great view, will come back
Based on
4,454 reviews
Review from
Solo travel102
Friends getaway378
Rating Result
Very Bad
Very Good
Fun indulges with family time
I stayed at Hard Rock Penang for 2 nights with my wife and my two daughters and they had ultimate outdoor fun at this hotel. This hotels has one of the biggest pool and kids pool with water slides and etc are the best additions. Kids love this hotel because they can have so much fun, be in in the beach sand, the float or just simply running around and playing with the water slides. One of the best features of this hotel is their signature Hard Rock Cafe with the best foods and excellent bands. Activities for the adults are aplenty from partying at hard Rock Cafe, water sports or just driking all day in their pool bar...
Family - Sep 19, 2017
May T
helpful & friendly
the staff here helpful and friendly I booked the lagoon room but not really meet my expectation as the room is quite small & the lighting the location is great Service Excellent Cleanliness Excellent Value Excellent Location Excellent Sleep Quality Excellent Rooms Average
Friends getaway - Sep 18, 2017
Keshvinder R
Rocking in Penang
Great venue and great for kids. Very friendly and assisting staff all around. Breakfast buffet was a let down though. I expected more from the reviews I read. Honestly, there's a variety of spread but lacks good taste.
Family - Sep 18, 2017
Good stay...But service in hard rock cafe was terrible on the evening on 6september
We loved the stay!everything was fine. Except at the hard rock cafe they forget our reservation and mistook us for another birthday celebration. We were sitted in a birthday table and we were ask to stand up and go to another table . they could have arrange another table for them. It was so embarrasing. the guy on duty told us tat the hotel forget to tell them our reservation and jus put 2 balloons for the sake of putting on our chair. The supervisor was so rude in the cafe. Not even saying a sorry and explaining wat happen. he just did not care. Till i had to ask wat happen and they explain . Very bad experience will not come back!Ther was this small chinese guy who attended to us cant get his name and was serving us with food. so my cchild cough and quickly gave warm water very superb attitude sorry did not get his name. But overall all was total disappointing. Indian guy big size also was not even making a point to check wat went wrong .!
Family - Sep 18, 2017
Superb Experience.. Really Rocking
The staff and overall ambiance of the property was superb.. The food quality was also very good... The breakfast spread was also amazing... Pool and surroundings was always clean. Kids pool and play area was really attractive.
Family - Sep 18, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • DVD player
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Microwave
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Beach cabanas
    • Beach towel
    • Children club
    • Children pool
    • Entertainment for children
    • Fitness center
    • Health club
    • Massage
    • Outdoor pool
    • Spa
    • Sun loungers
    • Poolside bar
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Beach Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Cafe
    • Nightclub
    • Poolside bar
  • General
    • AC
    • Ballroom
    • Banquet
    • Cloakroom
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Tours
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • WiFi in public area
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness
    • Game room
  • Nearby Facilities
    • Hair salon
    • Shops
  • Kids and Pets
    • Babysitting with surcharge
    • Highchairs
  • Connectivity
    • Internet point
    • Free WiFi
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Secure parking

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Hard Rock Hotel Penang

    This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.

    Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The resort’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.

    Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Hotel may accept Early check in, subject to room availability

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.

    Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.

    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

    Please note that Deluxe Double or Twin Room with Lagoon does not allow any children age below 12 due to safety and security reason.

    Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

    Pets are NOT allowed.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.