Hard Rock Hotel Penang

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8.7
/10
Very Good
1,845 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Good quality hotel with lots of interesting facilities and services. I truly enjoy staying at this hotel with my family. Maybe one day, will come again here.

Daniel A.

9.7
/ 10
It's such a pleasant stay. The facilities are amazing and really great for kids.

Guest

9.1
/ 10
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.

NURZAIHA B. M. J.

9.7
/ 10
We stayed in the Deluxe Lagoon Room.. We Love it!!! Underwater music in pool was so awesome!! We had so much fun here..!!Especially my 6 year old son.. One of the best hotel we've been to.. Staff are friendly, polite and helpful.. Most recommended Hotel.. Will come again to this hotel.. ❤

Kartika D. L.

9.7
/ 10
Hard Rock Hotel Penang is a hotel that promises family holiday destinations that are very impressive, although this hotel is not located in the heart of Penang but in the tourist town of Batu Ferringhi but accommodation to get there is very easy, many alternative transportation can be by taxi, online, bus and others -other. The hotel facilities are also very complete for holidays, there is a swimming pool, water boom, own beach, gym and massage and childcare full of creativity, live music at night and a hearty breakfast, and night markets around the hotel. Prove yourself, I'm going to Hard Rock Hotel Penang!
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In the Area
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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Lobby Hard Rock Hotel Penang
Lobby 2 Hard Rock Hotel Penang

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What You Might Like - All About Hard Rock Hotel Penang

Hard Rock Hotel Penang consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a vibrant and exciting getaway. Guests adore the hotel's lively atmosphere, perfect for families and couples alike. The stunning beachfront location and the abundance of activities available on-site are major draws. Many praise the friendly and helpful staff, always ready with a smile and assistance. Overall, it's a fantastic place to create unforgettable memories.

One of the hotel's most popular features is its incredible range of facilities, catering to all ages and interests. From the exhilarating water park to the relaxing spa, there's something for everyone. The numerous dining options, offering diverse cuisines, are another highlight, ensuring guests are never short of delicious choices. The hotel's commitment to providing exceptional service is evident in every aspect of the guest experience. It's a truly memorable stay.

In short, Hard Rock Hotel Penang offers a fantastic blend of luxury, entertainment, and convenience. Guests consistently praise the hotel's vibrant atmosphere, exceptional service, and wide array of amenities. It's a perfect choice for those seeking a fun-filled holiday with something for everyone. Book your stay today and experience the Hard Rock magic for yourself!

Concept & Design Hard Rock Hotel Penang

Hard Rock Hotel Penang embodies the iconic Hard Rock brand, blending rock 'n' roll energy with luxurious comfort. The design is a vibrant fusion of modern aesthetics and classic rock influences, creating a unique and exciting atmosphere. Bold colours, striking artwork, and iconic memorabilia are seamlessly integrated throughout the hotel. The overall effect is one of stylish sophistication with a playful, energetic twist.

While not attributed to a single famous designer, the hotel's design is a collaborative effort reflecting the brand's signature style. The result is a cohesive and visually stunning environment that captures the essence of rock 'n' roll. The hotel lobby itself is a spectacle, a spacious and welcoming area filled with natural light and eye-catching design elements. It's the perfect place to relax and soak in the atmosphere.

The lobby's atmosphere is electric yet relaxed, a perfect blend of energy and calm. Comfortable seating areas invite guests to unwind, while the vibrant décor keeps things lively. The overall feeling is one of sophisticated fun, a place where guests can feel both comfortable and exhilarated. It's a truly captivating space that sets the tone for the entire hotel experience.

Different Hotel Room Types Available in Hard Rock Hotel Penang

Choosing the perfect hotel room type is crucial for a comfortable stay. We offer a range of hotel bedroom types to suit every need and budget, from affordable hotels nearby to luxurious suites. Let's explore the different hotel room types available at Hard Rock Hotel Penang.

  • Deluxe Room: Offers stunning views, with smoking and non-smoking options available. Bathtubs are included.
  • Ocean View Room: Enjoy breathtaking ocean vistas from your private balcony. Non-smoking options are available. Bathtubs are included.
  • Rock Royalty Suite: Indulge in ultimate luxury with spacious living areas and stunning views. Features a bathtub and separate shower. Non-smoking options are available.
  • Family Room: Perfect for families, offering ample space and connecting rooms. Smoking and non-smoking options are available. Bathtubs are included.
  • Rock Star Suite: Experience the ultimate rock 'n' roll lifestyle in this lavish suite. Features a large bathtub and separate shower. Non-smoking options are available.

Please note: Hard Rock Hotel Penang is not currently pet-friendly.

Unique Hotel Facilities in Hard Rock Hotel Penang

Hard Rock Hotel Penang boasts a wide array of hotel facilities, ensuring an unforgettable stay for guests of all ages. From exciting water parks to rejuvenating spas, there's something for everyone. Let's explore some of the unique features this hotel with pool offers.

  • The Rock Spa: Indulge in a range of rejuvenating treatments (additional fees apply). Open daily from 9 am to 9 pm.
  • Waterpark: Enjoy thrilling slides and splash zones for all ages. Open daily from 9 am to 6 pm.
  • Fitness Centre: Stay active with state-of-the-art equipment. Open 24 hours a day.
  • Kids Club: A supervised play area for children with various activities. Open daily from 9 am to 6 pm.
  • Multiple Swimming Pools: Relax and unwind in one of the hotel's several stunning pools. Open daily from 7 am to 10 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Hard Rock Hotel Penang

Hard Rock Hotel Penang offers a diverse range of dining experiences, from lavish buffets to intimate cafes. Whether you're craving a quick bite or a fine dining experience, you'll find something to satisfy your taste buds. Let's explore the culinary delights available.

  • The Starz Dining Room: Offers a daily buffet breakfast, lunch, and dinner with a wide variety of international cuisines. Prices vary depending on the meal and time. Open daily from 7 am to 10 pm.
  • The Beach Bar: Enjoy casual dining with stunning ocean views. Serves light snacks, cocktails, and refreshing drinks. Open daily from 10 am to 11 pm.
  • The Lobby Lounge: A sophisticated space for afternoon tea, cocktails, and light snacks. Open daily from 10 am to midnight.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Hard Rock Hotel Penang ensures a smooth journey. Let's explore your transportation choices.

  • Taxi: Taxis are readily available outside the airport. The journey to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle: The hotel offers an airport shuttle service. Bookings are recommended in advance, ideally at least 24 hours prior to arrival.
  • Private Car Service: Arrange a private car transfer for a more luxurious and comfortable journey.

Nearby MRT Station & Bus Stops Nearby

Hard Rock Hotel Penang enjoys convenient access to public transport, making it easy to explore the surrounding area. Several bus stops nearby and a nearby MRT nearby station provide easy connections to various destinations. Let's explore your options.

  • Nearest MRT Station: The nearest MRT station is approximately 2 km from the hotel. A taxi or Grab ride takes around 5-10 minutes.
  • Nearest Bus Stop: Several bus stops are located within a short walking distance of the hotel. Bus routes connect to various parts of the city.

Payment for public transport can be made using a Cashless card, easily purchased at convenience stores and MRT stations.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Hard Rock Hotel Penang

Families will find plenty to keep them entertained near Hard Rock Hotel Penang. From exciting theme parks to beautiful beaches, there's something for everyone. Let's explore some nearby attractions.

  • Entopia Butterfly Farm: Discover a magical world of butterflies and insects. Entry fee applies. Approximately 15 minutes by taxi.
  • Penang Hill: Enjoy breathtaking panoramic views of the city and surrounding areas. Entry fee applies. Approximately 30 minutes by taxi.
  • Escape Adventureplay: Challenge yourself with exciting outdoor activities. Entry fee applies. Approximately 20 minutes by taxi.
  • Tropical Spice Garden: Explore a lush garden filled with aromatic spices and plants. Entry fee applies. Approximately 25 minutes by taxi.
  • Kek Lok Si Temple: Visit one of the largest Buddhist temples in Southeast Asia. Free entry. Approximately 30 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Hard Rock Hotel Penang

Looking for alternative affordable hotels nearby or other accommodation options? We've got you covered. Here are some suggestions for different categories of hotel rooms near Hard Rock Hotel Penang, ranging from luxurious stays to budget-friendly choices. Find your perfect best hotel nearby.

  • Luxury Accommodations: (Note: Specific luxury hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)
  • 4-Star Hotels: (Note: Specific 4-star hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)
  • 3-Star Hotels: (Note: Specific 3-star hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its vibrant atmosphere, exceptional facilities, and convenient location, Hard Rock Hotel Penang promises an unforgettable holiday. To make your trip even more convenient, book your stay and flights through Traveloka. You can easily find and book cheap hotels through our website, compare prices for cheap hotels nearby, and even book cheap air tickets to Malaysia. Start planning your dream getaway today and let Traveloka take care of the details!

All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Penang
Swimming Pool
Entertainment Facility Hard Rock Hotel Penang
Entertainment Facility
Functional Hall Hard Rock Hotel Penang
Functional Hall
Lobby Hard Rock Hotel Penang
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Beach towel
  • Children play area
  • Entertainment for children
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Poolside bar
  • Waterslide

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Nightclub
  • Poolside bar

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Cribs
  • Highchairs

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Limo or town car service

Sports and Recreations

  • Game room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Kids' Water Play Area & Slides closed temporarily from 3-5-2026 to 9-5-2026.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for debit/credit card holds may take several business days depending on the issuing bank.
As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily.
Dear Valued Guest, Thank you for choosing Hard Rock Hotel Penang as your holiday destination! Should you have any questions or special requests before your arrival, please don’t hesitate to reach out to our team. Notice: As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily. For any questions or concerns, please contact us directly. The hotel will undertake essential safety rectification work on the kids’ water play flooring from 03 – 09 May 2026. During this period, the kids’ water play area including the slides will be temporarily closed. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day. The kids’ water play area and slides will reopen on 10 May 2026. We look forward to welcoming you soon Rock On! Hard Rock Hotel Penang
Please note that the kids' water play area & slides will be closed for essential maintenance from 03 – 09 May 2026. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Penang
250
Number of floors in Hard Rock Hotel Penang
6
Another facilities in Hard Rock Hotel Penang
Bellhop, Concierge, Money changer, Doorman, Front desk

Frequently asked question in Hard Rock Hotel Penang

What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Penang
Hard Rock Hotel Penang has a 5.0-star rating.
How many floors does Hard Rock Hotel Penang have?
Hard Rock Hotel Penang has 6.
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More Reviews from Other Guests in Hard Rock Hotel Penang

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (845)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
nick
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff, great hotel
Joy Chiunyin
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.
Kirstin
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast buffet was great, enjoyed the pool. Staff were friendly. Rooms were nice and big. Was a little dampened due to the construction and renovation of another wing. Which we were warned about so thats no problem just not as serene as it could have been.
Jo
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay.
Nipin George
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent Suit room, pool facility, Spa is awesome
James
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Felt very welcome especially by Jeya from Sandbar
Mary
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Read More
Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hard Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (845)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
nick
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff, great hotel
Joy Chiunyin
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.
Kirstin
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast buffet was great, enjoyed the pool. Staff were friendly. Rooms were nice and big. Was a little dampened due to the construction and renovation of another wing. Which we were warned about so thats no problem just not as serene as it could have been.
Jo
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay.
Nipin George
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent Suit room, pool facility, Spa is awesome
James
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Felt very welcome especially by Jeya from Sandbar
Mary
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Read More
Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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