JW Marriott Kuala Lumpur

Hotels
8.8
/10
Very Good
2,241 reviews

What Guests Say About Their Stay

Staff Friendliness (101)
Room Space (100)
Bedroom (97)
Distance To City Center (93)

Jack L.

9.4
/ 10
Best hotel ever, The Marriott really kept their hotel well. Location is great. Room was huge, breakfast is wonderful.

Ernaliya

8.5
/ 10
Very strategic location, close to everything, shopping and culinary options are nearby. Comfortable hotel, spacious rooms with complete facilities, and excellent service. Recommended to stay here again.
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Cut Z. A.

10.0
/ 10
The service is very good, from check-in to check-out everything is served very well, all the staff are very friendly, the rooms are clean, tidy, and comfortable, the hotel is very close to the MRT station, Pavilion mall and other tourist attractions.
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M***a

9.1
/ 10
The hotel room is just nice. The location is very good, near the mall, 7-Eleven, and pharmacy. The staff is also very helpful and polite.

E***r

9.4
/ 10
Very special hotel. The room is spacious, clean, comfortable, very close to the pavilion mall, the staff is friendly. I will stay again in this hotel for my next visit to kuala lumpur
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In the Area
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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JW Marriott Kuala Lumpur

183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby JW Marriott Kuala Lumpur
Exterior 2 JW Marriott Kuala Lumpur

Discover More About JW Marriott Kuala Lumpur

Location


Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

About JW Marriott Kuala Lumpur

Whether you are planning an event or other special occasions, JW Marriott Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JW Marriott Kuala Lumpur.

JW Marriott Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at JW Marriott Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, JW Marriott Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at JW Marriott Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at JW Marriott Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, JW Marriott Kuala Lumpur is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JW Marriott Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JW Marriott Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JW Marriott Kuala Lumpur.

All facilities in JW Marriott Kuala Lumpur

Swimming Pool JW Marriott Kuala Lumpur
Swimming Pool
Fitness Center JW Marriott Kuala Lumpur
Fitness Center
Common Space JW Marriott Kuala Lumpur
Common Space
Lobby JW Marriott Kuala Lumpur
Lobby
Accommodation Services JW Marriott Kuala Lumpur
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Hot breakfast

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Golf desk

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JW Marriott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Kuala Lumpur
738
Number of floors in JW Marriott Kuala Lumpur
29
Another facilities in JW Marriott Kuala Lumpur
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in JW Marriott Kuala Lumpur

What are available facilities at JW Marriott Kuala Lumpur?
There are top facilites at JW Marriott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Kuala Lumpur?
The standard check-in time at JW Marriott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Kuala Lumpur provide breakfast?
Yes, JW Marriott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JW Marriott Kuala Lumpur?
JW Marriott Kuala Lumpur is a 5.0-star hotel.
How many floors does JW Marriott Kuala Lumpur have?
JW Marriott Kuala Lumpur has 29 floors.
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More Reviews from Other Guests in JW Marriott Kuala Lumpur

Overall Ratings & Reviews JW Marriott Kuala Lumpur

Traveloka (1,239)
Other sources (1,002)
8.9
Very Good
From 1,239 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
All
Room Space (59)
Bedroom (59)
Staff Friendliness (55)
Bathroom (54)
Distance to City Center (52)
Surroundings (48)
Ambiance (48)
Accessibility (41)
Hotel Area (41)
Check-in/out Time (37)
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Most Recent
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Traveler Reviews JW Marriott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Recommended while in the city center
Find this review helpful?
L***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very nice hotel and supreme location.. Love it.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Fast check-in process and no issue during my stay
Find this review helpful?
Stephanie Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comforting bed and spacious room
Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Had a good experience staying in here, will be back soon!! Thank you!!
Find this review helpful?
e***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I love it, will get back if I'm in KL
Find this review helpful?
ไพโรจน์ เ.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent service. They changed the breakfast time to Suhoor (morning meal), which was great. The location is in the city center, and the rooms are clean and spacious.
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Find this review helpful?
Jack L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Best hotel ever, The Marriott really kept their hotel well. Location is great. Room was huge, breakfast is wonderful.
Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I had a pleasant stay at JW Marriott Kuala Lumpur. The food was good, and the staff were helpful and friendly. I was happy to receive a complimentary room upgrade during check-in. There was a small miscommunication regarding the breakfast inclusion, as my voucher stated it was included but it did not appear in the hotel system. However, the team handled it well and provided complimentary breakfast, which I appreciated. The only downside was the elevator waiting time, especially since my room was on a high floor. It often seemed like only one or two lifts were operating. Overall, I would consider staying here again, though next time I would request a lower floor for convenience.
Read More
Find this review helpful?
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I had a pleasant stay. The staff were very helpful and friendly. I also ordered room service, and the food was really good. The hotel is located in Bukit Bintang, right in front of Pavilion and within walking distance to Alor and TRX.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Hotel and Breakfast were Perfect. Got some check in issues but quickly resolve and compensate by Hotel Manager.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I got a compensation of Free Breakfast from the hotel due to some check in issues. Very profesional act from hotel manager
Find this review helpful?
Darlene G. E. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The best hotel in Bukit Bintang
1 people find it helpful
Liliananda M. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Beautiful spacious rooms! Location is the best! Very close to all the malls.
1 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was so friendly and also gave us more water.
Find this review helpful?
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
very nice experience. all staff so helpfull. near to pavillion, lot 10, plaza sungei wang, trx, jalan alor.
Find this review helpful?
Ernaliya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Very strategic location, close to everything, shopping and culinary options are nearby. Comfortable hotel, spacious rooms with complete facilities, and excellent service. Recommended to stay here again.
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Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
I've stayed at the Marriott several times, and the service is always good, but the front of the hotel is always very busy.
Translated by Google Icon
See original
Find this review helpful?
Lee L. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 19 week(s) ago
Breakfast options were not good and the lift system is very slow despite having 6 lifts. Did not recognize Marriott Bonvoy membership benefits when booking via 3rd party platforms despite having Platinum Elite membership.
Find this review helpful?
S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good and nice location… Breakfast good
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 JW Marriott Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews JW Marriott Kuala Lumpur

Traveloka (1,239)
Other sources (1,002)
8.9
Very Good
From 1,239 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
All
Room Space (59)
Bedroom (59)
Staff Friendliness (55)
Bathroom (54)
Distance to City Center (52)
Surroundings (48)
Ambiance (48)
Accessibility (41)
Hotel Area (41)
Check-in/out Time (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JW Marriott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Recommended while in the city center
Find this review helpful?
L***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very nice hotel and supreme location.. Love it.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Fast check-in process and no issue during my stay
Find this review helpful?
Stephanie Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comforting bed and spacious room
Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Had a good experience staying in here, will be back soon!! Thank you!!
Find this review helpful?
e***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I love it, will get back if I'm in KL
Find this review helpful?
ไพโรจน์ เ.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent service. They changed the breakfast time to Suhoor (morning meal), which was great. The location is in the city center, and the rooms are clean and spacious.
Translated by Google Icon
See original
Find this review helpful?
Jack L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Best hotel ever, The Marriott really kept their hotel well. Location is great. Room was huge, breakfast is wonderful.
Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I had a pleasant stay at JW Marriott Kuala Lumpur. The food was good, and the staff were helpful and friendly. I was happy to receive a complimentary room upgrade during check-in. There was a small miscommunication regarding the breakfast inclusion, as my voucher stated it was included but it did not appear in the hotel system. However, the team handled it well and provided complimentary breakfast, which I appreciated. The only downside was the elevator waiting time, especially since my room was on a high floor. It often seemed like only one or two lifts were operating. Overall, I would consider staying here again, though next time I would request a lower floor for convenience.
Read More
Find this review helpful?
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I had a pleasant stay. The staff were very helpful and friendly. I also ordered room service, and the food was really good. The hotel is located in Bukit Bintang, right in front of Pavilion and within walking distance to Alor and TRX.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Hotel and Breakfast were Perfect. Got some check in issues but quickly resolve and compensate by Hotel Manager.
Find this review helpful?
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I got a compensation of Free Breakfast from the hotel due to some check in issues. Very profesional act from hotel manager
Find this review helpful?
Darlene G. E. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The best hotel in Bukit Bintang
1 people find it helpful
Liliananda M. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Beautiful spacious rooms! Location is the best! Very close to all the malls.
1 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was so friendly and also gave us more water.
Find this review helpful?
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
very nice experience. all staff so helpfull. near to pavillion, lot 10, plaza sungei wang, trx, jalan alor.
Find this review helpful?
Ernaliya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Very strategic location, close to everything, shopping and culinary options are nearby. Comfortable hotel, spacious rooms with complete facilities, and excellent service. Recommended to stay here again.
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
I've stayed at the Marriott several times, and the service is always good, but the front of the hotel is always very busy.
Translated by Google Icon
See original
Find this review helpful?
Lee L. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 19 week(s) ago
Breakfast options were not good and the lift system is very slow despite having 6 lifts. Did not recognize Marriott Bonvoy membership benefits when booking via 3rd party platforms despite having Platinum Elite membership.
Find this review helpful?
S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good and nice location… Breakfast good
1 people find it helpful
Number of reviews per page
20
40