DoubleTree by Hilton Mexico City Santa Fe

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8.6
Very Good
1,005 reviews

What Guests Say About Their Stay

Brenda

10.0
/ 10
La atención del personal siempre fue inmediata y muy amable. La habitación impecable y los servicios excelentes! Sin duda regresaré ❤️
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Liliana

10.0
/ 10
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.

Francisco

10.0
/ 10
Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
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In the Area
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Calle 3 55 Col Lomas de Santa Fe, Álvaro Obregón, Mexico City, Mexico, 01219

Main Facilities

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Restaurant
Elevator
Swimming Pool
Parking
DoubleTree by Hilton Mexico City Santa Fe is a 4-star hotels that has been welcoming guests since 2006. The accommodation went through a renovation in 2016. DoubleTree by Hilton Mexico City Santa Fe is part of Hilton. There are 172 rooms spread across 14 floors.
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What's around DoubleTree by Hilton Mexico City Santa Fe

Calle 3 55 Col Lomas de Santa Fe, Álvaro Obregón, Mexico City, Mexico, 01219
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Discover More About DoubleTree by Hilton Mexico City Santa Fe

General Information

DoubleTree by Hilton Mexico City Santa Fe is a 4-star hotels that has been welcoming guests since 2006. The accommodation went through a renovation in 2016. DoubleTree by Hilton Mexico City Santa Fe is part of Hilton. There are 172 rooms spread across 14 floors.

Location

Located at Calle 3 55 Col Lomas de Santa Fe in Santa Fe, MEXICO. Those looking to explore will find Parque Bicentenario, Foro Ciel, and Hacienda de los Morales nearby.

Facilities & Amenities

DoubleTree by Hilton Mexico City Santa Fe has Swimming pool, Late check-out, Laundry service, Restaurant, Elevator, and more.

Contact

Email: MEXST_Recepcion@hilton.com
Phone number: 11055030
Website: https://www.hilton.com/en/hotels/mexstdt-doubletree-mexico-city-santa-fe/

All facilities in DoubleTree by Hilton Mexico City Santa Fe

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Others
Restaurant DoubleTree by Hilton Mexico City Santa Fe
Restaurant

Hotel Services

  • Laundry service
  • Multilingual staff
  • Late check-out

Public Facilities

  • Restaurant
  • Elevator
  • Room service
  • SAFE_DEPOSIT_AT_FRONT_DESK

Business Facilities

  • _24_HOUR_BUSINESS_CENTER
  • Meeting rooms

Transportation

  • Storage
  • Valet parking

Accommodation Policy & General Information in DoubleTree by Hilton Mexico City Santa Fe

Check-in/Check-out Time

Check-in time: 15:00
Check-out time:

General Information

Popular Facilities
Restaurant, Elevator, Swimming Pool, Parking
Check-In / Check-Out Time
From 15:00 - to
Available rooms at DoubleTree by Hilton Mexico City Santa Fe
172
Number of floors in DoubleTree by Hilton Mexico City Santa Fe
14
Another facilities in DoubleTree by Hilton Mexico City Santa Fe
Laundry service, Multilingual staff, Late check-out, Room service, SAFE_DEPOSIT_AT_FRONT_DESK

Frequently asked question in DoubleTree by Hilton Mexico City Santa Fe

What are available facilities at DoubleTree by Hilton Mexico City Santa Fe?
There are top facilites at DoubleTree by Hilton Mexico City Santa Fe such as Restaurant, Elevator, Swimming Pool, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Mexico City Santa Fe?
The standard check-in time at DoubleTree by Hilton Mexico City Santa Fe is starting from From 15:00 while the latest check-out time is at
What is the star rating of DoubleTree by Hilton Mexico City Santa Fe?
DoubleTree by Hilton Mexico City Santa Fe is a 4.0-star hotel.
How many floors does DoubleTree by Hilton Mexico City Santa Fe have?
DoubleTree by Hilton Mexico City Santa Fe has 14 floors.
How many rooms are available at DoubleTree by Hilton Mexico City Santa Fe?
DoubleTree by Hilton Mexico City Santa Fe has 172 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton Mexico City Santa Fe

8.6
Very Good
From 1,005 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

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Traveler Reviews DoubleTree by Hilton Mexico City Santa Fe

Number of reviews per page
20
40
Top reviews
John
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked two nights for business. Plans changed and I only required one night although I was rebooking the second night at another Hilton hotel. I asked for assistance to refund one prepaid night and they refused. I asked again at the hotel and they were almost rude in their reply. Two things. Will not stay here again. Second will not book a hotel through Expedia again as they also would not help a frequent and loyal customer.
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Brenda
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La atención del personal siempre fue inmediata y muy amable. La habitación impecable y los servicios excelentes! Sin duda regresaré ❤️
Shoji
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It would be greatly appreciated if slippers were available.
Fernando
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mejorar la piscina el resto impecable
Enrique
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay
Thiago
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good
Juan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

bad pillows
Cindy
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was great!
Hugo
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff is rude, the alarm in the room didn’t work and trigger in the night and 8 am when my kids were sleeping, they tried to get in at that time to work on that and at the check out they tried to charge us 350 usd saying we smoke in the room, definitely the worst scam hotel
Edmundo
icon-with Children
with Children
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was clean. Reception was great Denis and Andy were great. I will definitely come back to this hotel. The only issue I had was with the restaurant service. It was bad. I understand that it’s a busy place, but the waitress never came over to take our food order, so we paid for our drinks, and left.
Maryjosse
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

good for short stays
José Miguel
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Good
Cecilia
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The attention of the correct staff, but the service to rooms super late, in question of breakfast one of the people who attends the tables with very bad attention, was not helpful nor offered to fill us with the cup of coffee or the glass of juice, I asked for some eggs with ham and cheese came cold without cheese, on the side of the pool, it was semi warm, but when it became colder outside you felt the pool colder than normal, we asked that they could solve it and they never gave a solution, we felt. that with raising the temperature of the pool the problem is solved, I asked for access to the area of the computers and in the I did not allow it was until the other daymanaged to use it
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Liliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Erika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
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Viviana
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

No había elevador, no había refrigerador para el cuarto. Lo mejor fue la señorita del Staff que limpió nuestro cuarto todos los días super amable.
Maria
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Only one elevator was working, sometimes the other was not working as well. The staff didn’t make anything to compensate even when the hotel was at full capacity.
Meir
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Everything was perfect.
Ana Maria
icon-Business
Business
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Curtis
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Breakfast was ok. Only one working elevator. Cable not great.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.