DoubleTree by Hilton Mexico City Santa Fe

Hotels
8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Liliana

10.0
/ 10
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.

Francisco

10.0
/ 10
Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
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Alejandro

10.0
/ 10
Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.
In the Area
See Map
Calle 3 55 Col Lomas de Santa Fe, Álvaro Obregón, Mexico City, Mexico, 01219

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at DoubleTree by Hilton Mexico City Santa Fe is a good choice when you are visiting Álvaro Obregón. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around DoubleTree by Hilton Mexico City Santa Fe

Calle 3 55 Col Lomas de Santa Fe, Álvaro Obregón, Mexico City, Mexico, 01219
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Lobby DoubleTree by Hilton Mexico City Santa Fe
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Discover More About DoubleTree by Hilton Mexico City Santa Fe

Location


Staying at DoubleTree by Hilton Mexico City Santa Fe is a good choice when you are visiting Álvaro Obregón.

About DoubleTree by Hilton Mexico City Santa Fe

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from DoubleTree by Hilton Mexico City Santa Fe exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

DoubleTree by Hilton Mexico City Santa Fe is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Mexico City Santa Fe.

All facilities in DoubleTree by Hilton Mexico City Santa Fe

Swimming Pool DoubleTree by Hilton Mexico City Santa Fe
Swimming Pool
Entertainment Facility DoubleTree by Hilton Mexico City Santa Fe
Entertainment Facility
Lobby DoubleTree by Hilton Mexico City Santa Fe
Lobby
Exterior DoubleTree by Hilton Mexico City Santa Fe
Exterior
Others DoubleTree by Hilton Mexico City Santa Fe
Others

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

Things to Do

  • Fitness center
  • Health club

General

  • AC
  • Swimming pool

Public Facilities

  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton Mexico City Santa Fe

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at DoubleTree by Hilton Mexico City Santa Fe
172
Number of floors in DoubleTree by Hilton Mexico City Santa Fe
14
Another facilities in DoubleTree by Hilton Mexico City Santa Fe
Accessibility equipment, Disabled access friendly, Accessible parking, Fitness center, Health club

Frequently asked question in DoubleTree by Hilton Mexico City Santa Fe

What are available facilities at DoubleTree by Hilton Mexico City Santa Fe?
There are top facilites at DoubleTree by Hilton Mexico City Santa Fe such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Mexico City Santa Fe?
The standard check-in time at DoubleTree by Hilton Mexico City Santa Fe is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of DoubleTree by Hilton Mexico City Santa Fe?
DoubleTree by Hilton Mexico City Santa Fe is a 4.0-star hotel.
How many floors does DoubleTree by Hilton Mexico City Santa Fe have?
DoubleTree by Hilton Mexico City Santa Fe has 14 floors.
How many rooms are available at DoubleTree by Hilton Mexico City Santa Fe?
DoubleTree by Hilton Mexico City Santa Fe has 172 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton Mexico City Santa Fe

8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews DoubleTree by Hilton Mexico City Santa Fe

Number of reviews per page
20
40
Top reviews
Maryjosse
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good for short stays
José Miguel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Cecilia
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The attention of the correct staff, but the service to rooms super late, in question of breakfast one of the people who attends the tables with very bad attention, was not helpful nor offered to fill us with the cup of coffee or the glass of juice, I asked for some eggs with ham and cheese came cold without cheese, on the side of the pool, it was semi warm, but when it became colder outside you felt the pool colder than normal, we asked that they could solve it and they never gave a solution, we felt. that with raising the temperature of the pool the problem is solved, I asked for access to the area of the computers and in the I did not allow it was until the other daymanaged to use it
Read More
Liliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Erika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Read More
Viviana
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No había elevador, no había refrigerador para el cuarto. Lo mejor fue la señorita del Staff que limpió nuestro cuarto todos los días super amable.
Maria
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Only one elevator was working, sometimes the other was not working as well. The staff didn’t make anything to compensate even when the hotel was at full capacity.
Meir
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect.
Ana Maria
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Curtis
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast was ok. Only one working elevator. Cable not great.
Meir
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything perfect
Kevin Paul
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Read More
Martin
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Es una pena la calidad del servicio
Juan Francisco
icon-Business
Business
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

For a Hilton chain, the service, cleanliness and general attention are terrible.
Francisco
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
Jose
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.
Read More
Rafael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Apropiado para el precio.
Timothy
icon-Leisure
Leisure
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Read More
Mauro
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Only one elevator worked, the waiting list was terrible
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice property, good amenities courteous and helpful staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 DoubleTree by Hilton Mexico City Santa Fe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Mexico City Santa Fe

Number of reviews per page
20
40
Top reviews
Maryjosse
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good for short stays
José Miguel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Cecilia
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The attention of the correct staff, but the service to rooms super late, in question of breakfast one of the people who attends the tables with very bad attention, was not helpful nor offered to fill us with the cup of coffee or the glass of juice, I asked for some eggs with ham and cheese came cold without cheese, on the side of the pool, it was semi warm, but when it became colder outside you felt the pool colder than normal, we asked that they could solve it and they never gave a solution, we felt. that with raising the temperature of the pool the problem is solved, I asked for access to the area of the computers and in the I did not allow it was until the other daymanaged to use it
Read More
Liliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Erika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Read More
Viviana
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No había elevador, no había refrigerador para el cuarto. Lo mejor fue la señorita del Staff que limpió nuestro cuarto todos los días super amable.
Maria
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Only one elevator was working, sometimes the other was not working as well. The staff didn’t make anything to compensate even when the hotel was at full capacity.
Meir
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect.
Ana Maria
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Curtis
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast was ok. Only one working elevator. Cable not great.
Meir
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything perfect
Kevin Paul
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Read More
Martin
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Es una pena la calidad del servicio
Juan Francisco
icon-Business
Business
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

For a Hilton chain, the service, cleanliness and general attention are terrible.
Francisco
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
Jose
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.
Read More
Rafael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Apropiado para el precio.
Timothy
icon-Leisure
Leisure
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Read More
Mauro
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Only one elevator worked, the waiting list was terrible
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice property, good amenities courteous and helpful staff.
Number of reviews per page
20
40