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El Cielo Resort
Hotels
9.2
/10
Exceptional
1,008 reviews
What Guests Say About Their Stay
Yuritzi
10.0
/ 10
Very beautiful hotel, highly recommend. The walks to/from the room to the main area were about 7 mins, with breathtaking views, do recommend to bring comfortable shoes. Property has many amenities, take advantage of these!
Mayra
10.0
/ 10
lugar hermoso, limpieza y orden en las habitaciones e instalaciones, el servicio de lo mejor siempre muy atentos.
gracias
See translation
Maria
10.0
/ 10
Room was clean and spacious. Staff was super nice and accommodating. I will definitely come back
In the Area
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Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Ensenada, Estado de Baja California, Mexico, 22755
Main Facilities
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Swimming Pool
Available Room Types in El Cielo Resort
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What's around El Cielo Resort
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Ensenada, Estado de Baja California, Mexico, 22755
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Discover More About El Cielo Resort
General
Near Bibayoff Winery
Location
With a stay at El Cielo Resort in Valle de Guadalupe, you'll be 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum. This luxury hotel is 20.6 mi (33.2 km) from State Center for the Arts.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Bibayoff Winery - 2 km / 1.2 mi
Las Nubes Wineries and Vineyards - 3.1 km / 1.9 mi
Ejidal El Porvenir Park - 3.3 km / 2 mi
Chapel of Our Lady of Guadalupe - 3.4 km / 2.1 mi
Winery Vena Cava - 3.8 km / 2.4 mi
Adobe Guadalupe Vineyard - 4.5 km / 2.8 mi
Emeve Winery - 5 km / 3.1 mi
Decantos Vinícola Winery - 6.4 km / 4 mi
Almazara de Rancho Olivares - 6.5 km / 4 mi
Vinas de Garza - 6.8 km / 4.2 mi
Parque La Joya - 6.9 km / 4.3 mi
Dubacano Winery - 7 km / 4.3 mi
El Pinar de 3 Mujeres Winery - 7 km / 4.4 mi
Trevista Vineyards - 7.5 km / 4.7 mi
Monte Xanic Winery - 7.8 km / 4.8 mi
The nearest major airport is Tijuana Intl. Airport (TIJ) - 114.3 km / 71 mi
Facilities
Be sure to enjoy recreational amenities, including an attached winery, an outdoor pool, and a fitness center. Additional amenities at this hotel include concierge services, wedding services, and a picnic area.
Business Facilities
Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Valle de Guadalupe? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Dining
Enjoy Fusion cuisine at Latitud 32, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
All facilities in El Cielo Resort
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Wine tasting room
- Winery tours
- Romantic proposal packages
- Outdoor pool
- Picnic area
- Garden
- Vineyard
- Outdoor pool
Hotel Services
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
General
- Reception hall
- Parking
- Smoking area
- Terrace
Transportation
- Airport transfer
- Bicycle rental
Food and Drinks
- Winery
- Breakfast
Public Facilities
- Safety deposit box
Business Facilities
- Conference rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in El Cielo Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | Swimming Pool |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at El Cielo Resort | 95 |
Number of floors in El Cielo Resort | 2 |
Another facilities in El Cielo Resort | Wine tasting room, Winery tours, Romantic proposal packages, Outdoor pool, Picnic area |
Frequently asked question in El Cielo Resort
What are available facilities at El Cielo Resort?
There are top facilites at El Cielo Resort such as Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at El Cielo Resort?
The standard check-in time at El Cielo Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Cielo Resort provide breakfast?
Yes, El Cielo Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Cielo Resort?
El Cielo Resort is a 5.0-star hotel.
How many floors does El Cielo Resort have?
El Cielo Resort has 2 floors.
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More Reviews from Other Guests in El Cielo Resort
Overall Ratings & Reviews El Cielo Resort
Other sources (1,008)
9.2
Exceptional
From 1,008 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.2
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Traveler Reviews El Cielo Resort
Number of reviews per page
20
40
Top reviews
Yuritzi
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very beautiful hotel, highly recommend. The walks to/from the room to the main area were about 7 mins, with breathtaking views, do recommend to bring comfortable shoes. Property has many amenities, take advantage of these!
Mayra
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
lugar hermoso, limpieza y orden en las habitaciones e instalaciones, el servicio de lo mejor siempre muy atentos.
gracias
Nadia
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Best resort to stay in. Highly recommended ❤️
Maria
with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room was clean and spacious. Staff was super nice and accommodating. I will definitely come back
James
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The landscape. Receptive service.
Volodymyr
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was Amazing! The personal, amenities and room were stunning
Adam
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Cleanliness,
Uppinder
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great Staff. Restaurant on premises is wonderful. Nice amenities. Great views. Spacious villas.
Haikui
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The lakes and vineyards were beautiful. The villas were clean and staff was efficient.
Rumman
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
amazing experience
Gustav
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great vineyard immersion experience
Walter
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.
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Juan
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff are very friendly and helpful.
april
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Love this property
Thomas
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.
Alex
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso.
Regresaría 100%
Ricardo
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.
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Isaiah
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Property had very easy check in and the views were amazing. Wonderful weekend getaway will definitely visit again and recommend to family/friends. Felt very safe thank you el cielo!
Magali
Leisure Family
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Not Luxury at All – Total Waste of Money
I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction.
The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel.
Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional.
This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.
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Jaime Zenizo
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice rooms and areas
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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