Naala Tulum

Le staff est m

All good

The staff was helpful and knew English well. The room was neat and clean, AC was turned on 23C before my arrival and it was just perfect! I enjoyed my stay at this hotel very much.

Great and helpful staff! Enjoyed the pool a lot at the sunset

It’s a good hotel but to me the bed was too soft. There is no coffee maker in the room making a little challenge for me. Otherwise the staffs on roof top restaurant were very nice and helpful. The pool on the roof top is good too.

Really no complaints. I had room G07 on floor level. It was nice. Breakfast is expensive, i just walked to chedraui. But overall for $60 on a saturday night i was not mad at all

Great location. Loved biking around the area. over to the national park and beach there and centro

The property is very nice. The room was nice, as seen on the pictures. The staff is amazing, very helpful and kind. It is walking distance from downtown, and from major supermarkets. Not that close to the beach, but you can take a "colectivo" (little bus) which is only around $US3 Don't take taxi its a steal. The hotel's breakfast bar is very basic.

Good location. Cool hotel, staff was great. Good value

Location

Loved the natural look of the place. Very comfortable and picturesque.

Lovely place, very peaceful

Room clean quiet location

Unexpected resort feeling. Room was superb 👌 Spacious with very comfortable beds. Location has amenities within walking distance...Fantastic rooftop with pool and view. Brekkie was healthy, warm and delicious..

amazing service

The hotel is pretty. That’s all I’m Willing to give it. The hotel had no water during My entire stay because the boiler wasn’t working. I checked out early and was promised a refund for the hotel to immediately stop responding. In addition to no water both rooms on either side of mine had screaming children that woke up at the crack of dawn. And since the hotel had no hot water and it was full, my only resort was to check out early. The hotel restaurant was mid at best. And I did not receive the advertised meal credit for my room. I would never stay here again, and I won’t be going back to Tulum for a very long time.

Easy check in and a good rate. The hot water wasn’t working, though. I showered at the hostel nearby. Rooms were nice and safe and clean and smelled good.

Beautiful hotel !super affordable!

Great service

Room was a good size, with a little balcony overlooking the little jungly area. The room itself was pretty basic. I had a hot shower 2 days out of 7. And even then you have to let it run for 15 minutes before it gets warm. The wifi was amazing. Staff were polite and helpfu. The location is great, youre close to restaurants and the grocery store. And maybe a 5 minute scooter ride to the beach zone. 4/5 for the cold showers lol.