Princess Hostel Amsterdam

The room was very dirty, lots of flies as the bin hadn't been emptied from the last guests and the carpet was very stained, with rubbish bags and bags of bedding up all the way up the already steep stairs. There was a group of people being turned away last minute as we arrived and we had to fill out a check in form despite already having to do online check in forms which provided the same information. There was also only cold water for showers and hand washing, and then the water cut out entirely when we returned in the evening and wasn't reinstated until morning. This was difficult as my partner and I became quite ill and weren't able to get to reception to purchase water so ended up very dehydrated. Water should have been provided to the rooms in bottles during the cut.

Honestly amazing vibes super friendly and helpful staff, the room was a bit cramped but for 11€ honestly it's a hidden gem 💎

My stay was the worst I've had of anywhere I've stayed. Within the room, the floors, sink and walls were dirty. The bathrooms were dirty and ran out of toilet paper quickly. The curtains were missing, which meant I had to turn off the lights to change (to not be viewed by others on the streets and in buildings across the street). The first day the internet/entire system went down and I wasn't able to access my keys, and the code I was given was wrong. I wasn't able to do work or use the internet at all. The second day the water went out which meant that the toilets didn't flush and the sink didn't work. This meant guests were using the bathroom and unable to flush. I will never stay here again.

Washrom block in the night with poo and ni water

🚫 Avoid this hostel at all costs! 🚫 This was one of the worst travel experiences I’ve ever had! A staff member from Portugal at reception scammed me for €10 “early check-in” and €5 luggage storage after checkout — later I found out there’s no such policy, he just pocketed the money. The beds are infested with bed bugs. After just one night, my wife’s arms and legs were covered in painful bites. Doors don’t lock from the inside; staff can open them anytime with their keys. Unsafe and untrustworthy. The entrance is dirty, with staff and others constantly blocking the way, smoking joints and making it uncomfortable to pass.

Totally okey

Place had beg bugs and someone went into my room and went through my bag

DONT EVER COME HERE THIS PLACE IS A NIGHTMARE AND A HELATH HAZARD

Terrible experience, we can’t stay, the place is not in any good situation for a stay. Please its not acceptable. The bedroom with bedbugs, windows without any cover Shower without water Smelling weed everywhere

AVOID AT ALL COST!! The hostel was one of the worst I've ever visited. I was sold a dream by the pictures. Bedbugs on the bed and the sheets covered in blood from the bedbugs. Would not recommend staying here

I can't begin to describe the filth in their toilets!!! The workers care less, not enforcing bed allocation. Found several bed bugs, bad carpet upholstery causing fall.

Everything about the Princess Hostel was a lie. From the pictures online, to the amenities. There was smoking of cigarettes & marijuana in the building. Remnants of both in the bedroom and the shared bathroom. There was a pair of socks left in our room and on the balcony. There was electrical hanging out of the wall. There was no toilet seat in the shared bathroom, and it looked as though it hadn't been cleaned ever. There stairs, walls, and floors were in horrible repair. There were 20 garbage bags on the landing for the stairs, which looked to be old laundry waiting to leave the building? All the pictures online for both Expedia and the Princess Hostel site look to be in very good repair, well painted, etc...but this looks like they staged one room, or the pictures are 10 years. Do not be misled by these photos, as nothing in the hostel looks like this. The front desk is cluttered and disorganized. When I approached the front desk about all these concerns, all I was told is there is no Refund, and I can stay, or look to book elsewhere. No discussion at all. This is the most unprofessional way to conduct business. And I'll be sure to share this review on every platform, as many times as I can to be sure everyone has this information!!!! I'm not happy with Expedia either. I emailed Expedia, and I didn't get any response. As well, they do not share any responsibility in trying to help attain a fair outcome for clients that book through the site. I'm VERY disappointed!!

We left immediately and did not stay. The photos are very misleading. The place was dirty, there were no locks working on bathroom / toilet doors.

Absolutely terrible experience. The only reason i returned here is because it was the cheapest. Room was dirty with overflowing bin for 2 days, next to loud trams running late nights, bedding was clean but full of bedbugs, one was bloody and stained the bedsheets. When i asked them to change the sheet, they agreed but i returned to find the same blood stained sheet. Toilet was diabolical with with little pond all throughout the stay. Stairs and terrible carpeting in the building is always a disaster waiting to happen. Tripped and got bruised seriously. They had no first aid to assist. System is not uploading the other photos. And a video of bedbugs having a carnival on my bed.

Dirty, tiny, sketchy people

Given it’s quite cheap to stay here, you do get what you pay for. The facilities are ok, but be careful with some of the shower and bathroom doors jamming.

The dirtiest and most disgusting place I have ever stayed at. I’ll let the photos tell the story

The toilets are not regularly checked and tissues emptied. Same with the bin in our room, I had to ask for it to emptied on the 2nd day. Beds seem to be allocated randomly as I got in the room and my bed was already taken. Then i was told to take a different bed which was then allocated to another person who came and removed my belongings. People including your own staff smoking weed and cigarettes in front of the entrance despite notices. This is not healthy. Last few weeks, I left behind my waistcoat/vest and called immediately. I was told they'd ask housekeeping but no one had a record of my enquiry nor did they ask housekeeping. Lost item gone!

I loved the staff at this place. They were so helpful and were so kind to me. It is the people who stayed at this place that made me feel very unsafe. When I asked to change rooms on account of this, the staff did so immediately and tried to place me with only females (I am a solo-female traveler). Unfortunately, that could not happen, and I was once again placed in a situation where I felt very unsafe.

Terrible state of the room and without curtains. It’s not possible to sleep at all because the street light directly shot into the room and the hostel staff didn’t offer any help. And in the night, you can hear everything as the wall is paper thin. The toilet on the 3rd floor not working and good luck to the shower too. We stayed at room 302 which does t haven’t curtains. Very bad smell of the room. People previously stayed must smoke weed in the room.