Princess Hostel Amsterdam

Extremely dirty and outright disgusted rooms. Beds were filled with bugs

Bed bug infested and extremely unsanitary. We weren’t able to stay at the hostel because of its issues. We were left stranded with no place to stay. I contacted the property multiple times and they refuse to answer. I’m working on getting a refund because there is no way we could’ve stayed at the property without getting some sort of disease.

Bed bugs in the room everywhere. Had to leave after 2h

It’s a quick stop, not somewhere you stay for longer than 2 days.

Suicio,mal organizado , Aquilan toallas a 6 euros pero no hay aqua ni para duchar,no lo recomendó a nadie fue dinero botado

Staff was rude, rooms was terrible, bath room had leaks not a good place. Trying to charge me twice as well for an item I already paid for.

The staff was attentive, but the room was dirty, it smelled of grime, the bathroom smelled of urine, there was no cleaning even superficially, there were bed bugs in the rooms

Many good shops

Toilet broken/clogged when we arrived, no ability to store our luggage early which is what the website displayed, room quality is very poor and looks nothing like the pictures.

The property was not as in the picture and very unhygienic and not livable due to which I had to leave right after I entered and didnt stay about which I had spoken to you and though I was told I will be refunded at the reception if I write a mail to them ,it wasnt what happened ,neither did it happen from hotels.com side.Very miserable experience that you shouldnt be putting these in your list, shady and dirty places

Hostel has bedbugs and is not clean. Don’t recommend anybody to stay here because of health reasons

We were eaten alive by bed bugs. Sent pictures of the bugs and video. Was only partially refunded. This place is very dirty. The bathroom in the hallway was a shower combo, it was flooded and stank of urine. We left the next morning. It was a nightmare. The kitchen was really dirty. The pictures are not close to what the property looks like. The hotel gave no response to any messages. Hotels.com did offer assistance and help with partial refund.

Disgusting liens, smelly room, bed bugs.

My stay was extremely disturbing and unsafe. On the second night, I discovered bed bugs in my bed, which is a serious health hazard. I immediately informed the staff. Instead of offering a room change or any solution, I was instructed to check out and told to request a refund by email. I was forced to leave due to sanitary concerns. At the end they refused to refund. THEY REFUSED. I left the hostel with no other option. They are not taking accountability for this. I have pictures. The room was poorly cleaned, the bathrooms were not hygienic, and the general maintenance of the property was very poor. Additionally, the hostel claims to have female-only rooms, but this was not respected at all. On two separate occasions (around 8:00 a.m. and 11:00 a.m.), male staff members entered the female-only room without knocking, without warning, and without requesting permission. This was extremely disrespectful and made me feel unsafe and violated as a female guest. The kitchen is significantly smaller than shown in the pictures, lacks even the most basic cooking equipment, and is practically unusable. The lockers are extremely small, not even large enough to fit a small backpack. I was also misled regarding the lockers. I was told I needed to pay for a locker; after paying, I was only given a used and scratched padlock, despite already having my own lock. The staff showed zero concern, no apology, and no accountability. This place is absolutely not safe nor worth the money

毎日枕とシーツを変えてくれるのはありがたかったですが、男女共用のドミトリーだからか、臭いが不快でした。スタッフの方も勤務中に電話をしていて話しかけずらかったです。女性スタッフは優しくしてくださいました。泊まっている方はフレンドリーでしたし、街も思っていたより治安が良くて安心しました。

You got what you paid. Cannot ask too much for this price in Amsterdam

You got what you paid. Cannot ask too much for this price in Amsterdam

You got what you paid. Cannot ask too much for this price in Amsterdam

You got what you paid. Cannot ask too much for this price in Amsterdam.

Shocking the situation of our room, dirty floor with rubbish all around. We couldn't date to put anything in the floor. The toilets situation was disgusting. We also found bedbugs on our beds! I get it is a cheap hostel and would complain if it was only the lack of blinds on the massive windows or even the depressing state of conservation of the building, but keeping that dirt the place people are paying to sleep is simply disrespectful and unacceptable.