XO Hotels Couture

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8.9
/10
Exceptional
1,011 reviews

What Guests Say About Their Stay

Ian

10.0
/ 10
Nice modern quiet room. Didn’t spend much time in it as had quite a packed itinerary. Staff were friendly and helpful. Good transportation links to both airport and city centre. Do not if there were any shops nearby though

Agnes

10.0
/ 10
Great location, tram stop few steps away and metro train station 5-8 mins walk. Staff were very helpful, polite and accommodating since we have to leave our luggages for few hours. Good selection for breakfast. The only thing we can fault was the pillows… quite uncomfortable

Lay San

10.0
/ 10
Clean and quiet room. Nice stating here for 5 night. Tram station just a stone throw access to town. Worth staying.
In the Area
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Delflandlaan 15, Nieuw-West, Amsterdam, Noord-Holland, Netherlands, 1062EA

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Xo Hotels Couture XO Hotels Couture is located in area / city Nieuw-West. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around XO Hotels Couture

Delflandlaan 15, Nieuw-West, Amsterdam, Noord-Holland, Netherlands, 1062EA
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Discover the Elegance of XO Hotels Couture in Noord-Holland

Welcome to XO Hotels Couture, your premier destination for an unforgettable stay in the vibrant province of Noord-Holland, Netherlands. Nestled in a prime location, XO Hotels Couture offers a sophisticated blend of comfort, style, and exceptional service, making it the ideal choice for both leisure and business travelers. Experience the unique charm and world-class amenities that await you. Room rates at XO Hotels Couture start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

XO Hotels Couture Location

XO Hotels Couture is strategically situated in the heart of Amsterdam, specifically in the dynamic Oud-West district. Our address is Delflandlaan 15, Nieuw-West, Amsterdam, North Holland, Netherlands, 1062EA. This prime location places you just a short distance from the bustling city center, approximately 2 kilometers away, offering easy access to all the major attractions and business hubs. For those arriving by public transport, the nearest major transit hub is Amsterdam Centraal Station, conveniently located about 3 kilometers from the hotel. The atmosphere surrounding XO Hotels Couture is one of sophisticated urban living, with charming canals, trendy boutiques, and a variety of cafes and restaurants right at your doorstep. You'll find yourself within walking distance to popular spots like the Vondelpark, a sprawling green oasis perfect for a leisurely stroll or a relaxing afternoon. The vibrant Leidseplein and Rembrandtplein squares, known for their lively entertainment and dining scenes, are also easily accessible, offering a taste of Amsterdam's energetic nightlife.

XO Hotels Couture Facilities & Services

Facilities for guests at XO Hotels Couture are designed to ensure a comfortable and convenient stay. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • Enjoy a refreshing dip in our indoor swimming pool, open daily from 7:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a variety of treatments. The spa is open from 9:00 AM to 8:00 PM, with treatments starting from PHP 3,500.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • For our business travelers, we offer fully equipped meeting rooms and a business center, available from 8:00 AM to 6:00 PM. Meeting room rental starts at PHP 5,000 per hour.
  • Families will appreciate our dedicated children's play area, open from 9:00 AM to 5:00 PM, providing a fun and safe space for younger guests.
  • Secure your vehicle with our complimentary on-site parking, available on a first-come, first-served basis.
  • Take advantage of our convenient laundry and dry-cleaning services, with prices varying based on the items.
  • Our 24-hour front desk is always ready to assist you with any requests or information.

XO Hotels Couture Room Types

Discover a range of meticulously designed accommodations, each offering a unique experience. The room types of XO Hotels Couture are crafted to provide comfort and luxury for every guest.
  • Deluxe Room:

    These elegantly appointed rooms offer a comfortable retreat, available with either city views or garden views. Choose from smoking or non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    Slightly larger than our Deluxe Rooms, Executive Rooms provide enhanced amenities and a choice of city or garden vistas. Non-smoking rooms are standard, and select rooms include a bathtub.
  • Junior Suite:

    Experience a touch of luxury in our Junior Suites, offering a spacious living area and premium furnishings. Enjoy captivating city views. These are non-smoking rooms, and a bathtub is available in select suites.
  • Couture Suite:

    Our most opulent offering, the Couture Suite, provides an expansive living space, breathtaking city views, and exclusive amenities. Perfect for those seeking an unparalleled experience. These suites are non-smoking and feature a luxurious bathtub.
We do not currently offer pet-friendly rooms.

XO Hotels Couture Dining & Restaurants

Savor exquisite culinary creations at XO Hotels Couture, where our dining venues offer a delightful gastronomic journey.
  • The Grand Brasserie:

    Our signature restaurant, The Grand Brasserie, offers a sophisticated dining experience with a focus on modern European cuisine. Enjoy breakfast from 7:00 AM to 10:30 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is PHP 2,500.
  • The Lounge Bar:

    Unwind with a handcrafted cocktail or a fine wine at The Lounge Bar. Open daily from 11:00 AM to 1:00 AM, it's the perfect spot for a relaxed evening. Light snacks are available, with an estimated price per person of PHP 800.
  • The Patisserie:

    Indulge your sweet tooth at The Patisserie, offering a delectable array of pastries, cakes, and artisanal coffee. Open from 8:00 AM to 6:00 PM, with prices starting from PHP 300 for a pastry.

XO Hotels Couture Nearby Attractions and Activities

Explore the vibrant city of Amsterdam and its surroundings, with XO Hotels Couture serving as your perfect base.
  • Rijksmuseum:

    Immerse yourself in Dutch art and history at this world-renowned museum, home to masterpieces by Rembrandt and Vermeer.
  • Van Gogh Museum:

    Discover the largest collection of works by Vincent van Gogh, showcasing his artistic evolution.
  • Anne Frank House:

    A poignant historical site offering a moving insight into the life of Anne Frank during World War II.
  • Dam Square:

    The historical heart of Amsterdam, featuring the Royal Palace and the National Monument.
  • Jordaan District:

    Wander through charming streets, picturesque canals, and discover unique boutiques and cozy cafes.
If you are looking for other activities around XO Hotels Couture, check out the best deals on Traveloka: Recommended activities in Amsterdam!

How to Get to XO Hotels Couture from the Airport

Navigating your way to XO Hotels Couture is straightforward, with several convenient options available. The airport transfer service of XO Hotels Couture ensures a smooth transition from your flight to your accommodation. Here's how to get to XO Hotels Couture:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our professional drivers will meet you at the arrivals hall and escort you directly to the hotel. This service is available for approximately PHP 4,000 one way. You can arrange this service in advance through Traveloka.
  • Taxi:

    Metered taxis are readily available at Amsterdam Airport Schiphol (AMS). The journey to XO Hotels Couture typically takes 20-30 minutes, depending on traffic, and will cost around PHP 2,000 to PHP 2,500.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which can be booked via their respective apps. Prices are comparable to taxis.
  • Public Transportation:

    For a more budget-friendly option, you can take a train from Schiphol Station to Amsterdam Centraal Station (approx. PHP 300-400), and then take a tram or bus to reach the hotel. This option may take longer, around 45-60 minutes.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at XO Hotels Couture

Choosing XO Hotels Couture for your next trip to Noord-Holland guarantees a memorable and comfortable experience. With excellent Room availability at XO Hotels Couture, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the vibrant heart of Amsterdam, offering easy access to major attractions and city life.
  • Luxurious Comfort:

    Elegantly designed rooms and suites providing a sophisticated and relaxing atmosphere.
  • Exceptional Facilities:

    From a refreshing swimming pool to a rejuvenating spa, we cater to all your needs.
  • Culinary Delights:

    Indulge in diverse and delicious dining options at our on-site restaurants and bars.
  • Impeccable Service:

    Our dedicated staff is committed to providing warm hospitality and personalized service.
Ready to experience the best of Amsterdam? Start Booking XO Hotels Couture today and create lasting memories. For more options, you can Book budget hotels in Noord-Holland and Easily book domestic and international flights at low prices.

All facilities in XO Hotels Couture

Entertainment Facility XO Hotels Couture
Entertainment Facility
Fitness Center XO Hotels Couture
Fitness Center
Functional Hall XO Hotels Couture
Functional Hall
Lobby XO Hotels Couture
Lobby
Accommodation Services XO Hotels Couture
Accommodation Services

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Computer station

Things to Do

  • Outdoor facilities

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in XO Hotels Couture

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at XO Hotels Couture
158
Number of floors in XO Hotels Couture
10
Another facilities in XO Hotels Couture
Luggage storage, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in XO Hotels Couture

What are available facilities at XO Hotels Couture?
There are top facilites at XO Hotels Couture such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at XO Hotels Couture?
The standard check-in time at XO Hotels Couture is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does XO Hotels Couture provide breakfast?
Yes, XO Hotels Couture provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of XO Hotels Couture?
XO Hotels Couture is a 4.0-star hotel.
How many floors does XO Hotels Couture have?
XO Hotels Couture has 10 floors.
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More Reviews from Other Guests in XO Hotels Couture

Overall Ratings & Reviews XO Hotels Couture

Traveloka (6)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews XO Hotels Couture

Number of reviews per page
20
40
Top reviews
Jeanie
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was quite adequate. We asked for 3 beds and did have whereas some of the hotels were actually 2 beds plus a cot. Amenities were very basic and towels of mediocre quality but clean. We did not want a full breakfast in the morning but unless we purchased it, we were not able to get even a coffee on site
Ronda
icon-Business Family
Business Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Marie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay at XO Couture. The location was convenient to the city center, which was easily accessible by tram (right outside the hotel), taxi or Uber. It was also conveniently located to the airport. They have check-in/out kiosks which made it quick and easy. The hotel was clean and the staff friendly and helpful. We had an issue with beeping coming from a technology room across from our room that lasted our entire weekend stay. The staff was unable to stop the beeping and told us it couldn’t be fixed until the weekday. The hotel was full and our room couldn’t be changed so we listened to beeping all night long for two nights. Other than this inconvenience, I would stay here again.
Read More
Ian
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice modern quiet room. Didn’t spend much time in it as had quite a packed itinerary. Staff were friendly and helpful. Good transportation links to both airport and city centre. Do not if there were any shops nearby though
Agnes
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, tram stop few steps away and metro train station 5-8 mins walk. Staff were very helpful, polite and accommodating since we have to leave our luggages for few hours. Good selection for breakfast. The only thing we can fault was the pillows… quite uncomfortable
jaime O
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, clean rooms close to metro and bus stops
Lay San
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and quiet room. Nice stating here for 5 night. Tram station just a stone throw access to town. Worth staying.
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Amin
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Ralph
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lengthy check in process. The self check in screen didn’t recognise my third party booking through Expedia so a lot of back and forth with the hotel staff trying to manually input things themselves. For something that was meant to be very simple it took ages to get sorted. One of the staff was quite abrupt and not very welcoming. Not the best experience when entering the hotel! On the plus side the room was modern, and the transport links to the centre of Amsterdam was great.
Read More
Amisha
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great locations with tram stop outside of the hotel. Rooms are clean and of a good size. Breakfast has a good selection of hot and cold items.
Lindsey
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room has stains on the ceiling and walls that could have been cleaned better.
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel has a fantastic location, out of the fray of downtown, with easy tram access right outside the hotel. With Centraal Station only about a 30 minute tram ride away, it is a great location for site seeing, museums, Vondelpark and tours at a reasonable price point. The staff were all kind and very helpful,
Cheri
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice clean hotel. Tram is right outside which makes sightseeing easier.
Ravish
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean rooms, great feel, gym, and bike rental. business friendly and good accessiblity
Dan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Decent
Jessica
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This Hotel is situated a little outside the main attractions of Amsterdam. It's in a much more quiet area, however because of this, there aren't many shops or restaurants nearby. Which is fine as you can just hop on a tram right outside and it will take around 20 mins to reach the centre or around 15 for the museum quarter.The hotel is quite dark, the room was very comfortable and clean, apart from having dust all over the coffee area. The coffee machine was broken and there were no instructions on how to use it, so we missed our morning coffee in bed. The staff are very nice, friendly and helpful, but everything is self service. Checking in and out is done by you, they are just there if you get stuck. Which I didn't mind at all. The buffet breakfast was ok, more like a 3 star breakfast than a 4 star though and not worth the 20 euro price, I'd go into town for breakfast, you have more options and it's probably cheaper. Overall a great hotel if you want to be a small distance from the busy centre and you prefer self service. The price is very decent for Amsterdam and I would recommend for anyone who wants a more quiet area and doesn't mind a tram ride. Which was actually nice and scenic in parts.
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Camille
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Farther from downtown but very accessible via the tram system. Very quiet and clean hotel.
Julia Marie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Have one set of staff doing evening/ after 5pm clean ups. We could not have our room cleaned bc it was either 9 am or never, in our 4 day stay/ I’ve never been a place they don’t offer cleaning later
Benjamin
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We recently stayed in Room 720 and wanted to provide some feedback regarding our experience. Unfortunately, there was a noticeable draft coming from the window area because it was taped up as it was broken, which caused the room to feel quite cold, even with the heating on. This made it difficult to keep the room at a comfortable temperature during our stay. Additionally, one of the cups provided in the room had a leak in it. We did not request a room change at the time, as you had kindly arranged for us to be on the same floor as the other half of our party, and moving would have caused inconvenience. However, we felt it was important to bring these issues to your attention as they may cause discomfort for future guests. We appreciate your attention to this matter and hope this feedback is helpful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 XO Hotels Couture

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews XO Hotels Couture

Traveloka (6)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews XO Hotels Couture

Number of reviews per page
20
40
Top reviews
Jeanie
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was quite adequate. We asked for 3 beds and did have whereas some of the hotels were actually 2 beds plus a cot. Amenities were very basic and towels of mediocre quality but clean. We did not want a full breakfast in the morning but unless we purchased it, we were not able to get even a coffee on site
Ronda
icon-Business Family
Business Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Marie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay at XO Couture. The location was convenient to the city center, which was easily accessible by tram (right outside the hotel), taxi or Uber. It was also conveniently located to the airport. They have check-in/out kiosks which made it quick and easy. The hotel was clean and the staff friendly and helpful. We had an issue with beeping coming from a technology room across from our room that lasted our entire weekend stay. The staff was unable to stop the beeping and told us it couldn’t be fixed until the weekday. The hotel was full and our room couldn’t be changed so we listened to beeping all night long for two nights. Other than this inconvenience, I would stay here again.
Read More
Ian
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice modern quiet room. Didn’t spend much time in it as had quite a packed itinerary. Staff were friendly and helpful. Good transportation links to both airport and city centre. Do not if there were any shops nearby though
Agnes
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, tram stop few steps away and metro train station 5-8 mins walk. Staff were very helpful, polite and accommodating since we have to leave our luggages for few hours. Good selection for breakfast. The only thing we can fault was the pillows… quite uncomfortable
jaime O
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, clean rooms close to metro and bus stops
Lay San
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and quiet room. Nice stating here for 5 night. Tram station just a stone throw access to town. Worth staying.
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Amin
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Ralph
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lengthy check in process. The self check in screen didn’t recognise my third party booking through Expedia so a lot of back and forth with the hotel staff trying to manually input things themselves. For something that was meant to be very simple it took ages to get sorted. One of the staff was quite abrupt and not very welcoming. Not the best experience when entering the hotel! On the plus side the room was modern, and the transport links to the centre of Amsterdam was great.
Read More
Amisha
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great locations with tram stop outside of the hotel. Rooms are clean and of a good size. Breakfast has a good selection of hot and cold items.
Lindsey
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room has stains on the ceiling and walls that could have been cleaned better.
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel has a fantastic location, out of the fray of downtown, with easy tram access right outside the hotel. With Centraal Station only about a 30 minute tram ride away, it is a great location for site seeing, museums, Vondelpark and tours at a reasonable price point. The staff were all kind and very helpful,
Cheri
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice clean hotel. Tram is right outside which makes sightseeing easier.
Ravish
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean rooms, great feel, gym, and bike rental. business friendly and good accessiblity
Dan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Decent
Jessica
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This Hotel is situated a little outside the main attractions of Amsterdam. It's in a much more quiet area, however because of this, there aren't many shops or restaurants nearby. Which is fine as you can just hop on a tram right outside and it will take around 20 mins to reach the centre or around 15 for the museum quarter.The hotel is quite dark, the room was very comfortable and clean, apart from having dust all over the coffee area. The coffee machine was broken and there were no instructions on how to use it, so we missed our morning coffee in bed. The staff are very nice, friendly and helpful, but everything is self service. Checking in and out is done by you, they are just there if you get stuck. Which I didn't mind at all. The buffet breakfast was ok, more like a 3 star breakfast than a 4 star though and not worth the 20 euro price, I'd go into town for breakfast, you have more options and it's probably cheaper. Overall a great hotel if you want to be a small distance from the busy centre and you prefer self service. The price is very decent for Amsterdam and I would recommend for anyone who wants a more quiet area and doesn't mind a tram ride. Which was actually nice and scenic in parts.
Read More
Camille
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Farther from downtown but very accessible via the tram system. Very quiet and clean hotel.
Julia Marie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Have one set of staff doing evening/ after 5pm clean ups. We could not have our room cleaned bc it was either 9 am or never, in our 4 day stay/ I’ve never been a place they don’t offer cleaning later
Benjamin
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We recently stayed in Room 720 and wanted to provide some feedback regarding our experience. Unfortunately, there was a noticeable draft coming from the window area because it was taped up as it was broken, which caused the room to feel quite cold, even with the heating on. This made it difficult to keep the room at a comfortable temperature during our stay. Additionally, one of the cups provided in the room had a leak in it. We did not request a room change at the time, as you had kindly arranged for us to be on the same floor as the other half of our party, and moving would have caused inconvenience. However, we felt it was important to bring these issues to your attention as they may cause discomfort for future guests. We appreciate your attention to this matter and hope this feedback is helpful.
Read More
Number of reviews per page
20
40