Sonesta Hotel Cusco

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9.6
/10
Exceptional
1,035 reviews

What Guests Say About Their Stay

Aileen

10.0
/ 10
I had a lovely stay here! We had a lot of excursions planned, so the early breakfast schedule was super helpful. The staff were all very friendly, and the hotel was well maintained. The city centre was also walkable, with lots of currency exchange spots nearby, plus great room service options if you didn’t want to eat at the hotel’s main restaurant. Their airport shuttle was also incredibly convenient. I would definitely stay here again when I return to Cusco!

Jennifer

10.0
/ 10
Wow, this hotel is fantastic. It is a very fancy hotel, for a very reasonable price. It is close enough to all the hustle and bustle but not so close that you feel trapped by all the crowds. It exceeded our expectations in each and every category. The breakfast was, hands down, the best breakfast we have ever had at a hotel. The hotel room was large and spacious with amazing views. The bathroom was great. And the staff members were so good to us. I mean, you even have a doorman opening the door for you each time you go out or come in. You can tell that the staff members take pride in their job. We would highly recommend this hotel!

Scott

10.0
/ 10
The staff were super friendly. The free breakfast was awesome. Do many dishes to pick from. They have an airport shuttle, although we didn’t use it.
In the Area
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Ave. El Sol 954, Cusco, Cuzco, Peru, 0

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sonesta Hotel Cusco is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sonesta Hotel Cusco

Ave. El Sol 954, Cusco, Cuzco, Peru, 0
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General


In Cusco (Cusco Historic Center)

Location


With a stay at Sonesta Hotel Cusco, you'll be centrally located in Cusco, within a 5-minute drive of Plaza de Armas and San Pedro Market. This hotel is 0.1 mi (0.1 km) from Orellana Pumaqchupan Park and 0.2 mi (0.4 km) from Centro de Textiles.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cusco Craft Center - 0.1 km / 0.1 mi
Orellana Pumaqchupan Park - 0.2 km / 0.1 mi
Centro de Textiles - 0.4 km / 0.2 mi
Centro Qosqo de Arte Nativo - 0.4 km / 0.2 mi
Wanchaq Market - 0.4 km / 0.3 mi
Quechua Museum - 0.6 km / 0.4 mi
Coricancha - 0.7 km / 0.4 mi
Iglesia de Santo Domingo - 0.7 km / 0.4 mi
Garcilaso de la Vega Stadium - 0.8 km / 0.5 mi
Kusicancha - 0.8 km / 0.5 mi
Palace of Justice - 0.8 km / 0.5 mi
Direccion Desconcentrada de Cultura Cusco - 0.9 km / 0.5 mi
Museo Quijote - 0.9 km / 0.6 mi
Cusco Museum of Popular Art - 0.9 km / 0.6 mi
Museo de Arte Popular - 0.9 km / 0.6 mi

The preferred airport for Sonesta Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 4.2 km / 2.6 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a television in a common area and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is complimentary (available on request).

Dining


Stop by the hotel's restaurant, Mamaji, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 5:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 127 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

All facilities in Sonesta Hotel Cusco

Bar, Cafe and Lounge Sonesta Hotel Cusco
Bar, Cafe and Lounge
Functional Hall Sonesta Hotel Cusco
Functional Hall
Lobby Sonesta Hotel Cusco
Lobby
Accommodation Services Sonesta Hotel Cusco
Accommodation Services
Exterior Sonesta Hotel Cusco
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Welcoming drinks
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Grocery

Things to Do

  • TV lounge

General

  • Banquet

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Sonesta Hotel Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sonesta Hotel Cusco
127
Number of floors in Sonesta Hotel Cusco
6
Another facilities in Sonesta Hotel Cusco
Laundry service, Newspaper in lobby, Welcoming drinks, Luggage storage, Porter

Frequently asked question in Sonesta Hotel Cusco

What are available facilities at Sonesta Hotel Cusco?
There are top facilites at Sonesta Hotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sonesta Hotel Cusco?
The standard check-in time at Sonesta Hotel Cusco is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sonesta Hotel Cusco provide breakfast?
Yes, Sonesta Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sonesta Hotel Cusco?
Sonesta Hotel Cusco is a 4.0-star hotel.
How many floors does Sonesta Hotel Cusco have?
Sonesta Hotel Cusco has 6 floors.
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More Reviews from Other Guests in Sonesta Hotel Cusco

9.6
Exceptional
From 1,035 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Sonesta Hotel Cusco

Number of reviews per page
20
40
Top reviews
Aileen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a lovely stay here! We had a lot of excursions planned, so the early breakfast schedule was super helpful. The staff were all very friendly, and the hotel was well maintained. The city centre was also walkable, with lots of currency exchange spots nearby, plus great room service options if you didn’t want to eat at the hotel’s main restaurant. Their airport shuttle was also incredibly convenient. I would definitely stay here again when I return to Cusco!
Read More
Jade
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and great variety of breakfast
Monique
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hospitality was amazing!!
Ruth
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stay was good, except on the shower when I open the faucet, the water is initially brown. Also I was charged twice on my card as initially got an error on my 1st card then I used another 1 then both were charged. I am still trying to get answer from them.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow, this hotel is fantastic. It is a very fancy hotel, for a very reasonable price. It is close enough to all the hustle and bustle but not so close that you feel trapped by all the crowds. It exceeded our expectations in each and every category. The breakfast was, hands down, the best breakfast we have ever had at a hotel. The hotel room was large and spacious with amazing views. The bathroom was great. And the staff members were so good to us. I mean, you even have a doorman opening the door for you each time you go out or come in. You can tell that the staff members take pride in their job. We would highly recommend this hotel!
Read More
Rachel
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed 4 nights at the Sonesta Hotel Cusco and overall had a great stay. The staff was very friendly and most spoke English, which was very helpful during my trip. The included breakfast buffet was delicious with plenty of options, and the 24-hour room service was a nice touch after long days exploring. The dinner restaurant was okay as well, though it is an additional cost. The rooms were fairly standard/basic but clean and comfortable. I appreciated the housekeeping request card left in the room — I requested an extra washcloth and received it quickly. A couple things could be improved. My room window faced the hallway and although the glass had privacy covering, the blinds didn’t go down far enough, so hallway light would shine into the room whenever someone walked by. Luckily I had an eye mask, but this seems like an easy fix. I was also disappointed with the airport shuttle situation. One reason I booked this hotel was for the included shuttle service. Arrival pickup was excellent, but when departing I was told the shuttle was under maintenance and I would need to pay for a taxi myself. I understand maintenance happens, but I think the hotel should have arranged alternative transportation or covered the taxi cost since it’s advertised as an included amenity. Overall, still a pleasant stay and about a 15-minute walk to the city center. Bring layers — warm during the day but chilly at night!
Read More
LUIS
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was ok. Not the best area to stay in Cusco. Kind of far from the town's Plaza de Armas.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were super friendly. The free breakfast was awesome. Do many dishes to pick from. They have an airport shuttle, although we didn’t use it.
Elizabeth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this hotel last minute since my flight from Cusco to Lima got cancelled last minute and this was only a 8 min drive from my last hotel I was staying at before. Checking in was easy and got showed where my room was from bell services and the room was clean. I don’t like how noisy the rooms are next to you like I can constantly hear the people in the room next to me taking a shower, washing their hands at the sink, talking down the hall and so on but I was only here for one night so it wasn’t that big of a deal but if I was staying longer I would prefer it was quiet. I do like how they have free shuttle from hotel to airport and their free breakfast was amazing and had a variety of different things to choose from.
Read More
Marcos
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel! The staff is amazing. Good breakfast buffet. Excellent location near everything. The room was spacious and updated. The shower water pressure was not good and it was hard to control the cold/hot water. They also shut down the power from 11am-1pm when we checked out. That was an inconvenience. Same with the shuttle, they did not have a shuttle on Sunday until 5pm? Strange. Overall, a great stay, We would stay here again.
Read More
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We came back to stay after our trek. We were greeted very warmly, the staff remembered us and even our coffee order at breakfast! They also offered a free shuttle ride back to the airport.
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, excellent service, and a great location. The staff made check-in easy and were very helpful throughout my stay. Highly recommended
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice big clean rooms and bathroom, nice bed and sheets, huge breakfast, great location, hotel held our bag during our four day hike.
Kirsten
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, breakfast was incredible, was able to rent hotel room with three double beds. Fantastic choice
Ludovit
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The best accommodation we had on our trip through Latin America! The staff were completely professional yet friendly. We had a truly spacious room and bathroom. The Wanchaq train station (for trips to/from Machu Picchu) is just a 5-minute walk from the hotel. It’s about a 15-minute walk to the main square. The breakfast is well above average (almost like brunch) and is served starting at 3 a.m. The espresso at the hotel (and in Peru) is far better than in Brazil. The hotel bar also serves excellent cocktails. After our arrival from Lima, we immediately continued on to Machu Picchu, and storing our luggage for one night was no problem (we didn’t check in until the next day, after returning from MP). If I ever return to Cusco, I can save myself the time of searching for a hotel - I’d definitely come back here.
Read More
Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Hotel with a brilliant breakfast
scott
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here our first two days of our trip. We had reservations for our last four days at an other hotel. We were on a 5 day hiking trek in between the stays. We canceled our other hotel and came back to the Sonesta, because we enjoyed the staff, food and location.
Sucharita
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, very helpful and polite staff and awesome breakfast spread as early as 4 am. Highly recommend
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful place to stay in Cusco. Our room was so comfy...nice soaking tub and shower, comfortable bed and pillows. The breakfast buffet at this place is AMAZING and coffee delicious. They also start breakfast super early for those travelling to see the archaelogical sites. If we're ever back in Cusco this is where we'll stay for sure!
Read More
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Efficient check in/out, comfy beds, great breakfast. Recommend.
Number of reviews per page
20
40

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Lobby 4 Sonesta Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,035 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sonesta Hotel Cusco

Number of reviews per page
20
40
Top reviews
Aileen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a lovely stay here! We had a lot of excursions planned, so the early breakfast schedule was super helpful. The staff were all very friendly, and the hotel was well maintained. The city centre was also walkable, with lots of currency exchange spots nearby, plus great room service options if you didn’t want to eat at the hotel’s main restaurant. Their airport shuttle was also incredibly convenient. I would definitely stay here again when I return to Cusco!
Read More
Jade
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and great variety of breakfast
Monique
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hospitality was amazing!!
Ruth
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stay was good, except on the shower when I open the faucet, the water is initially brown. Also I was charged twice on my card as initially got an error on my 1st card then I used another 1 then both were charged. I am still trying to get answer from them.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow, this hotel is fantastic. It is a very fancy hotel, for a very reasonable price. It is close enough to all the hustle and bustle but not so close that you feel trapped by all the crowds. It exceeded our expectations in each and every category. The breakfast was, hands down, the best breakfast we have ever had at a hotel. The hotel room was large and spacious with amazing views. The bathroom was great. And the staff members were so good to us. I mean, you even have a doorman opening the door for you each time you go out or come in. You can tell that the staff members take pride in their job. We would highly recommend this hotel!
Read More
Rachel
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed 4 nights at the Sonesta Hotel Cusco and overall had a great stay. The staff was very friendly and most spoke English, which was very helpful during my trip. The included breakfast buffet was delicious with plenty of options, and the 24-hour room service was a nice touch after long days exploring. The dinner restaurant was okay as well, though it is an additional cost. The rooms were fairly standard/basic but clean and comfortable. I appreciated the housekeeping request card left in the room — I requested an extra washcloth and received it quickly. A couple things could be improved. My room window faced the hallway and although the glass had privacy covering, the blinds didn’t go down far enough, so hallway light would shine into the room whenever someone walked by. Luckily I had an eye mask, but this seems like an easy fix. I was also disappointed with the airport shuttle situation. One reason I booked this hotel was for the included shuttle service. Arrival pickup was excellent, but when departing I was told the shuttle was under maintenance and I would need to pay for a taxi myself. I understand maintenance happens, but I think the hotel should have arranged alternative transportation or covered the taxi cost since it’s advertised as an included amenity. Overall, still a pleasant stay and about a 15-minute walk to the city center. Bring layers — warm during the day but chilly at night!
Read More
LUIS
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was ok. Not the best area to stay in Cusco. Kind of far from the town's Plaza de Armas.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were super friendly. The free breakfast was awesome. Do many dishes to pick from. They have an airport shuttle, although we didn’t use it.
Elizabeth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this hotel last minute since my flight from Cusco to Lima got cancelled last minute and this was only a 8 min drive from my last hotel I was staying at before. Checking in was easy and got showed where my room was from bell services and the room was clean. I don’t like how noisy the rooms are next to you like I can constantly hear the people in the room next to me taking a shower, washing their hands at the sink, talking down the hall and so on but I was only here for one night so it wasn’t that big of a deal but if I was staying longer I would prefer it was quiet. I do like how they have free shuttle from hotel to airport and their free breakfast was amazing and had a variety of different things to choose from.
Read More
Marcos
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel! The staff is amazing. Good breakfast buffet. Excellent location near everything. The room was spacious and updated. The shower water pressure was not good and it was hard to control the cold/hot water. They also shut down the power from 11am-1pm when we checked out. That was an inconvenience. Same with the shuttle, they did not have a shuttle on Sunday until 5pm? Strange. Overall, a great stay, We would stay here again.
Read More
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We came back to stay after our trek. We were greeted very warmly, the staff remembered us and even our coffee order at breakfast! They also offered a free shuttle ride back to the airport.
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, excellent service, and a great location. The staff made check-in easy and were very helpful throughout my stay. Highly recommended
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice big clean rooms and bathroom, nice bed and sheets, huge breakfast, great location, hotel held our bag during our four day hike.
Kirsten
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, breakfast was incredible, was able to rent hotel room with three double beds. Fantastic choice
Ludovit
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The best accommodation we had on our trip through Latin America! The staff were completely professional yet friendly. We had a truly spacious room and bathroom. The Wanchaq train station (for trips to/from Machu Picchu) is just a 5-minute walk from the hotel. It’s about a 15-minute walk to the main square. The breakfast is well above average (almost like brunch) and is served starting at 3 a.m. The espresso at the hotel (and in Peru) is far better than in Brazil. The hotel bar also serves excellent cocktails. After our arrival from Lima, we immediately continued on to Machu Picchu, and storing our luggage for one night was no problem (we didn’t check in until the next day, after returning from MP). If I ever return to Cusco, I can save myself the time of searching for a hotel - I’d definitely come back here.
Read More
Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Hotel with a brilliant breakfast
scott
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here our first two days of our trip. We had reservations for our last four days at an other hotel. We were on a 5 day hiking trek in between the stays. We canceled our other hotel and came back to the Sonesta, because we enjoyed the staff, food and location.
Sucharita
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, very helpful and polite staff and awesome breakfast spread as early as 4 am. Highly recommend
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful place to stay in Cusco. Our room was so comfy...nice soaking tub and shower, comfortable bed and pillows. The breakfast buffet at this place is AMAZING and coffee delicious. They also start breakfast super early for those travelling to see the archaelogical sites. If we're ever back in Cusco this is where we'll stay for sure!
Read More
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Efficient check in/out, comfy beds, great breakfast. Recommend.
Number of reviews per page
20
40