Sonesta Hotel Cusco

Hotels
9.6
/10
Exceptional
1,007 reviews

What Guests Say About Their Stay

Mohamad Ziad

10.0
/ 10
Excellent location. Clean and modern hotel with all amenities that you need.

Richard

10.0
/ 10
Friendly hotel staff members, services top notch. I will stay again at Sonesta when I travel back to Cusco. Staff spoke excellent English which allowed to communicate with ease.

Jacqueline

10.0
/ 10
The staff was wonderful and attentive. Gary, Rose, Lucas, Marienela Bethi, Tania and Valeria were all lovely as was the rest of the staff. Hilda the lady who cleaned our room was excellent also. I would recommend this hotel and its staff.
In the Area
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Ave. El Sol 954, Cusco, Cuzco, Peru, 0

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sonesta Hotel Cusco is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sonesta Hotel Cusco

Ave. El Sol 954, Cusco, Cuzco, Peru, 0
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Lobby Sonesta Hotel Cusco
Lobby 2 Sonesta Hotel Cusco

Discover More About Sonesta Hotel Cusco

Location


Staying at Sonesta Hotel Cusco is a good choice when you are visiting Cusco.

About Sonesta Hotel Cusco

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sonesta Hotel Cusco is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sonesta Hotel Cusco.

All facilities in Sonesta Hotel Cusco

Bar, Cafe and Lounge Sonesta Hotel Cusco
Bar, Cafe and Lounge
Functional Hall Sonesta Hotel Cusco
Functional Hall
Lobby Sonesta Hotel Cusco
Lobby
Accommodation Services Sonesta Hotel Cusco
Accommodation Services
Exterior Sonesta Hotel Cusco
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Welcoming drinks
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Grocery

Things to Do

  • TV lounge

General

  • Banquet

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Sonesta Hotel Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sonesta Hotel Cusco
127
Number of floors in Sonesta Hotel Cusco
6
Another facilities in Sonesta Hotel Cusco
Laundry service, Newspaper in lobby, Welcoming drinks, Luggage storage, Porter

Frequently asked question in Sonesta Hotel Cusco

What are available facilities at Sonesta Hotel Cusco?
There are top facilites at Sonesta Hotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sonesta Hotel Cusco?
The standard check-in time at Sonesta Hotel Cusco is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sonesta Hotel Cusco provide breakfast?
Yes, Sonesta Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sonesta Hotel Cusco?
Sonesta Hotel Cusco is a 4.0-star hotel.
How many floors does Sonesta Hotel Cusco have?
Sonesta Hotel Cusco has 6 floors.
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More Reviews from Other Guests in Sonesta Hotel Cusco

9.6
Exceptional
From 1,007 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sonesta Hotel Cusco

Number of reviews per page
20
40
Top reviews
Deepali
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best hotel to stay in Cusco!
Zeev
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super friendly and helpful staff great facilities great breakfast
Shilpa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very convenient location
Juan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente hotel all around.
Mohamad Ziad
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location. Clean and modern hotel with all amenities that you need.
Gafyn
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, approx 15min walk from the centre
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly hotel staff members, services top notch. I will stay again at Sonesta when I travel back to Cusco. Staff spoke excellent English which allowed to communicate with ease.
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful and attentive. Gary, Rose, Lucas, Marienela Bethi, Tania and Valeria were all lovely as was the rest of the staff. Hilda the lady who cleaned our room was excellent also. I would recommend this hotel and its staff.
Saurabh
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and rooms were very clean. Lots of variety for breakfast with fresh fruits. We got a genuine taste of Peruvian cuisine. Would highly recommend this hotel in a very beautiful city
Ce
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

q
Nancy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The great service started with our driver picking us up at the airport. Check in was easy and they accommodated an early arrival. We had a delicious lunch, dinner and breakfast in the hotel restaurant. Exceptional fresh local cuisine and service. They catered to our high altitude fatigue with dpecial tea. The room was spacious clean and very comfortable.
Read More
Lalit
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

hotel property, staff and amenities including breakfast and convenient airport shuttle were great, the location could be better
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast and staff. Exceeded expectations for the price. Felt special. Free airport shuttle.
Mark
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay, airport shuttle service for free, great breakfast. Very helpful staff. Exceeding expectations, especially for the price.
Elsie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, excellent breakfast, professional staffs.
GARY
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, used before and after our trip to Machu Picchi
GARY
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service, clean rooms, friendly staff. Central location about 10 minute walk to Plaza de Armas, historic center and many shops and eateries. Special thanks to Edgar and staff who helped me with my initial altitude sickness. Great place to stay to launch your trip to Machu Picchu
Tushar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The rooms were great. Staff were very polite and welcoming.
Chris
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel staff was super friendly and accommodating, rooms were nice, clean and comfortable. Breakfast was high-quality, with great selection. We thoroughly enjoyed our stay.
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, excellent staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sonesta Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,007 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sonesta Hotel Cusco

Number of reviews per page
20
40
Top reviews
Deepali
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best hotel to stay in Cusco!
Zeev
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super friendly and helpful staff great facilities great breakfast
Shilpa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very convenient location
Juan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente hotel all around.
Mohamad Ziad
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location. Clean and modern hotel with all amenities that you need.
Gafyn
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, approx 15min walk from the centre
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly hotel staff members, services top notch. I will stay again at Sonesta when I travel back to Cusco. Staff spoke excellent English which allowed to communicate with ease.
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful and attentive. Gary, Rose, Lucas, Marienela Bethi, Tania and Valeria were all lovely as was the rest of the staff. Hilda the lady who cleaned our room was excellent also. I would recommend this hotel and its staff.
Saurabh
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and rooms were very clean. Lots of variety for breakfast with fresh fruits. We got a genuine taste of Peruvian cuisine. Would highly recommend this hotel in a very beautiful city
Ce
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

q
Nancy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The great service started with our driver picking us up at the airport. Check in was easy and they accommodated an early arrival. We had a delicious lunch, dinner and breakfast in the hotel restaurant. Exceptional fresh local cuisine and service. They catered to our high altitude fatigue with dpecial tea. The room was spacious clean and very comfortable.
Read More
Lalit
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

hotel property, staff and amenities including breakfast and convenient airport shuttle were great, the location could be better
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast and staff. Exceeded expectations for the price. Felt special. Free airport shuttle.
Mark
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay, airport shuttle service for free, great breakfast. Very helpful staff. Exceeding expectations, especially for the price.
Elsie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, excellent breakfast, professional staffs.
GARY
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, used before and after our trip to Machu Picchi
GARY
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service, clean rooms, friendly staff. Central location about 10 minute walk to Plaza de Armas, historic center and many shops and eateries. Special thanks to Edgar and staff who helped me with my initial altitude sickness. Great place to stay to launch your trip to Machu Picchu
Tushar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The rooms were great. Staff were very polite and welcoming.
Chris
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel staff was super friendly and accommodating, rooms were nice, clean and comfortable. Breakfast was high-quality, with great selection. We thoroughly enjoyed our stay.
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location, excellent staff.
Number of reviews per page
20
40