Charlie's El Nido

Staff friendly and the hotel is amazing

Family of 6. Stayed in April 2025. The resort was clean, modern, and ideal for families. We booked two family rooms with balconies overlooking the pool. Staff were friendly, and the breakfast buffet had a good variety. We also had dinner at the restaurant, where staff kindly sang for a family member’s birthday. Food was delicious. The two pools were perfect, and rooms had air-conditioning. The balcony had a rack for drying swimsuits—very convenient. A couple of issues, though: 1. **Egg station at breakfast** needs improvement. The chef was by themself and confused, and orders were delayed and got mixed up. Guests were waiting too long or taking eggs that weren’t theirs because they did not want to wait any longer. Suggest assigning a second staff member to take and manage orders by table number. Our daughter didn’t even get her eggs until we were finished eating. 2. **Shuttle coordination for private tours** was disappointing. Our tour ended early, but there was no shuttle back. The front desk told us to wait an hour, pay for private shuttle, or pay for tricycles. We paid a premium for the private tour and expected better coordination. Staff insisted we use their shuttle but failed to provide return service without extra cost. It felt disorganized and unprofessional. We had a rental car and we could’ve just used our own car if we knew this would happen. Despite these issues, the resort was still a pleasant and relaxing place to stay.

Stay here was a bit disappointing for the price. Room view overlooked hallway, place was very noisy and power kept going out at dinner and no hot water in shower. Pluses - near airport and van/shuttle into town but recommend you look at other options. Wasn’t bad experience but for price we expected more.

The staff was very kind and helpful.

A bit smelly unfortunately. In future we would stay at slip Beach.

I wouldn’t stay there again. I’m not sure why but there is a heavy odour that is coming from downstairs. We booked this hotel because it has a gym but we were unable to use it simply because the smell in that area was unbearable. The chocolate in the room fridge they placed for a fee is covered in mould, like it is sitting there for years. We also didn’t have a hot water on the first day. Neither we had a good experience at the restaurant, staff forgot about our order, we waited nearly an hour to eventually have grilled squid to arrive uncooked. Breakfast bar is decent, lots of choices. The location is near construction site but there was no noise. It is 6 mins away from Lio beach that is very beautiful and has lots of restaurants. The hotel offers free rides to the town and to the beach.

Over-priced for the value you get. Our room smelled very bad which made the stay not so great

Checking in was pretty seamless. They have shuttle service to pick you up from the airport which was pretty nice. Lio airport is 5 mins of a driving distance from Charlie’s. One thing to note, the property is about a 30-min walk to the beach. It’s not conveniently located on the beach. You have to consider humidity also. I didn’t see a lot of tourists walk to the beach. Most people use e-bikes and/or a tricycle/tuctuc. Amenities: the photos show an option to get a private pool in your room but really all they have is a private access to the pool for some rooms. The rooms are spacious but the AC doesn’t cool it off on a hot day. Service: was outstanding. If anything about this place, their excellent service balances out the other things that can be better, such as the food. Breakfast Buffet: was okay. I think they recycle food at times. I would rate the breakfast buffet a 4/10 as compared to food in hotels in Manila. They do the best they can. I’m also not sure how fresh the food is because we both got diarrhea towards the last 2 days of our stay and kinda ruined the rest of our trip. Bar: they have a 10/10 frozen Calamansi Margarita by Reven the bar tender. Gym: there’s a gym with limited upper body equipment and free weights. There’s also a yoga room. Jay-R from the front desk was very helpful and always went above and beyond.

Friendly staff upon arrival, smooth check in, clean and comfortable facilities!

Staff were amazing, guys at the bar were fun and attentive, breakfast was great & they accommodated dietary restrictions, rooms were better than pictured. We will definitely be coming back. This place was way better than being in downtown el nido & offered a more resort-like experience. The shuttles are great and on-time.

I loved this property. The Charlie's Villa was a dream stay for our family! It was so spacious and had it's own private pool. The bartender was fabulous. Easy to get free transportation into town and Lio beach. It was 5 star.

Charlie’s El Nido was a beautiful resort to stay in El Nido, Palawan. The staff were very welcoming and helped with any questions about local areas to see and day to day support on the grounds. Very friendly and accommodating.

Nice hotel with a good variety of food available, free breakfast & free airport shuttle

Good hotel Nice service

More menu selection, ox tail karekare

Excellent!

Amazing hotel and staff

A nice hotel with free shuttle bus from/to the airport, city centre, and beach. The staff were super nice, the hotel was mostly clean (pool had algae), and okay food.

Overall, it was a good experience. The bed was comfortable, the A/C ran consistently without issue, and the room was very clean. My wife and I utilized their laundry service, which wasn’t as quick as we would’ve liked. We gave them our dirty laundry at around 9pm the night we arrived, and received it back at around 5pm the next day, despite the laundry instruction sheet stating that it would be returned to us by noon the next day. Not a huge deal, but worth noting. The only other issue we had was a lack of consistent hot water. We brought it to the attention of the hotel staff, but whatever solution they implemented didn’t seem to fix it. Since our stay was just for 2 nights, we didn’t press it further.

No restaurants around