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  1. Hotel
  2. Philippines(9,001 hotel)
  3. Zamboanga del Sur(19 hotel)
  4. Zamboanga(16 hotel)
  5. Grand Astoria Hotel

Grand Astoria Hotel

Hotel
Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines
Featured Image Grand Astoria Hotel
Featured Image Grand Astoria Hotel
Guestroom Grand Astoria Hotel
Guestroom Grand Astoria Hotel
No photo
Convenient
8.1/10
According to 63 guests
Based on 57 traveler reviews
Hotel Facility
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Metropolitan Cathedral of Immaculate Conception
(0.85 km)
Zamboanga International Airport (ZAM)
(1.60 km)
Fort Pilar
(1.96 km)
Zamboanga Golf Course
(4.04 km)
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Review by Traveloka users

Based on 63 reviews

8.1
Convenient
Fantastic
10
Very Good
42
Satisfying
0
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.4
- Business travel
description provides everything they mention on the advert. the 3 weeks I stayed was comforting and the hotel staff were very accommodating. Well secured with a lot of spaces for parking if you were to rent a car or invite anyone to visit. Everyday of October was full of events in their hotel that kept me entertained. Worth the price with breakfast every morning.
5.7
- Romantic Vacation
poor customer service very poor
9.4
- Business travel
The room is clean and spacious. Staff were very accommodating. There were slight delays when we call for room service such us making up rooms but nevertheless, they work effeciently. Hotel is close to some tourist spots.
5.8
- Backpacking
1. Toiletries not complete, 1 piece of soap, 1 toothbrush and 1 piece of shampoo all good for 1 use only. 1 towel. No comb, No cotton Buds, Blower not available. 2. Small Room, Clean, no news paper(as per advertised) 3. Broken Sink you will see a whole there. 4. No water bottle. There is a dispenser outside for free. 5 Having a hard time to connect to their slow free wifi. 6 Rude Receptionist - First day i ask the receptionist to connect me to wifi and she is so helpful and assisted me, she gave a new voucher for her to connect me to wifi. (Voucher is valid for 24hrs) The next day i ask a different receptionist (Princess) she told me to go back to my room which is on the other building and i have to climb to 3rd floor. And shes not willing to give another voucher instead, so that i will not go back to my room. It looks like shes lacking of customer service. Will never book here again.
6.0
long queue, no notification of the receptionist to notify the customer if the room is available from the waiting area. They Charged me Php500 for the lost access card for the room :(
9.7
- Backpacking
Value for money. Clean room and good service.
5.1
- Business travel
Room was not clean up properly. A lot of small cockroaches. The house keeping was slow respond.
8.8
- Shopping & Culinary
good: accessible and very near to different establishments, very nice facade and lobby, attentive staff, room is with good and functional a/c, hot water, refrigerator, tv and functional wifi. Meal delivery is also possible c/o the restaurant at the first floor. They provide complimentary towels, soap and shampoo. There is also a big parking lot for the guests. Hotel restaurant serves great food. Needs improvement: saw 2 small cockroaches in the room upon entry, bathroom smelled funny at first, it seems like cigar (but eventually disappeared), no contact information inside the room to reach the front desk and housekeeping since I was assigned at the 6th floor. Expected to have been given complimentary toiletries good for 2 nights but no replacement given even after I asked for a make up room service in the morning of my 2nd day of stay. I also wondered why there are no complimentary toothpaste and brush for the said room price. The room would be better if the furniture are maintained as well. Also, even though I got a 30% discount for the room using app, I found out that the price of my room is still cheaper when you have it reserved at the hotel itself.
8.8
A nice hotel, clean and good staff
8.8
- Backpacking
Average hotel in the middle of the city. Very convenient location, a lot of places you can go by walking but tricycles and jeepney pass by in front of the hotel if you need to go somewhere farther.
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<p>The following fees and deposits are charged by the property at time of service, check-in, or check-out. </p> <ul> <li>Airport shuttle fee: PHP 100 per person (one way)</li> <li>Airport shuttlesee more

Hotel Facility

Description

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • Luggage storage
    • Tours
    • Wedding service
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
  • Shuttle Service
    • Airport transfer (surcharge)
  • Transportation
    • Area shuttle with surcharge
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Grand Astoria Hotel is a good choice when you are visiting Zamboanga.

The hotel has a very good location, also near the Zamboanga International Airport (ZAM), which is only 1.6 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Astoria Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Astoria Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Astoria Hotel exclusively for you.

Grand Astoria Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Astoria Hotel is the right place to stay.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+63-2-246-9057
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