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Grand Astoria Hotel

Hotels
Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000
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Traveloka
8.0 Convenient
From 95 reviews
Facilities
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Location Info

Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000
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Per Night
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Check-in
Fri, 20 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 95 reviews
8.0
Convenient
Fantastic
15
Very Good
58
Satisfying
1
Average
21
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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great location (1)
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Bc
12 Reviews
9.7
/ 10
9.7
Business travel
Value for money, this hotel is within the city proper, the room I booked is good for 1 person but it is more cheaper thanyou booked in the hotel.

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DL
1 Reviews
6.5
/ 10
6.5
Romantic Vacation
Booked a room advertised as good for 2. Only got a single bed with 1 pillow and 1 towel. A staff also randomly used the hotel key card to open the room while we were inside and did not apologize properly. Also ordered in the restaurant a coffee machine caramel macchiato, but instead got an instant coffee that was just manually prepared by the staff on the counter. Service-wise, this hotel is 2/5. On the other hand, we were able to check-in earlier, the room we had was clean and the food we ordered from the restaurant was excellent. Highly recommending their Pansit Canton Guisado.

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RA
1 Reviews
8.5
/ 10
8.5
Business travel
Clean hotel and affordable. I'd love to book again.

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RB
3 Reviews
8.4
/ 10
8.4
Business travel
description provides everything they mention on the advert. the 3 weeks I stayed was comforting and the hotel staff were very accommodating. Well secured with a lot of spaces for parking if you were to rent a car or invite anyone to visit. Everyday of October was full of events in their hotel that kept me entertained. Worth the price with breakfast every morning.

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jc
4 Reviews
5.7
/ 10
5.7
Romantic Vacation
poor customer service very poor

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Cd
2 Reviews
9.4
/ 10
9.4
Business travel
The room is clean and spacious. Staff were very accommodating. There were slight delays when we call for room service such us making up rooms but nevertheless, they work effeciently. Hotel is close to some tourist spots.

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8 Reviews
5.8
/ 10
5.8
Backpacking
1. Toiletries not complete, 1 piece of soap, 1 toothbrush and 1 piece of shampoo all good for 1 use only. 1 towel. No comb, No cotton Buds, Blower not available. 2. Small Room, Clean, no news paper(as per advertised) 3. Broken Sink you will see a whole there. 4. No water bottle. There is a dispenser outside for free. 5 Having a hard time to connect to their slow free wifi. 6 Rude Receptionist - First day i ask the receptionist to connect me to wifi and she is so helpful and assisted me, she gave a new voucher for her to connect me to wifi. (Voucher is valid for 24hrs) The next day i ask a different receptionist (Princess) she told me to go back to my room which is on the other building and i have to climb to 3rd floor. And shes not willing to give another voucher instead, so that i will not go back to my room. It looks like shes lacking of customer service. Will never book here again.

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Kp
1 Reviews
6
/ 10
6
long queue, no notification of the receptionist to notify the customer if the room is available from the waiting area. They Charged me Php500 for the lost access card for the room :(

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B
4 Reviews
9.7
/ 10
9.7
Backpacking
Value for money. Clean room and good service.

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EJ
5.1
/ 10
5.1
Business travel
Room was not clean up properly. A lot of small cockroaches. The house keeping was slow respond.

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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: PHP 250 for adults and PHP 250 for children (approximately)
  • Airport shuttle fee: PHP 100 per person (one-way)
  • Airport shuttle fee per child: PHP 100 (one-way), (from 7 to 11 years old)
  • Rollaway bed fee: PHP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18
Hotel Description
Check-in and Check-out Time
Check-in: 14:00 - 00:00
Check-out: Before 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Staying at Grand Astoria Hotel is a good choice when you are visiting Zamboanga.

The hotel has a very good location, also near the Zamboanga International Airport (ZAM), which is only 1.6 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Astoria Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Astoria Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Astoria Hotel exclusively for you.

Grand Astoria Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Astoria Hotel is the right place to stay.

Hotel Policy
Hotel policy is not yet available.
Facilities
Hotel Services
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Wedding service
  • Tours
  • Concierge
Public Facilities
  • Restaurant
  • Safety deposit box
  • Smoke-free area
  • Elevator
Business Facilities
  • Business center
  • Conference center
Food and Drinks
  • Breakfast
Transportation
  • Area shuttle with surcharge
Connectivity
  • Free WiFi
General
  • Parking
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 14 Hotels in Zamboanga