What do past guests say about Grand Astoria Hotel?

Grand Astoria Hotel is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Grand Astoria Hotel

Name: Grand Astoria Hotel
Address: Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000, Mayor Jaldon St., Zamboanga del Sur, 7000, Philippines
Rating: 7.4

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7.4

/10

Pleasant

267 reviews

What Guests Say About Their Stay

Lance

10.0

/ 10

Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024

Bemraie

10.0

/ 10

Everything was excellent . i will recommend it to all my friends. Thank you

Verified traveler

10.0

/ 10

I don’t expect they have free breakfast this is so good. Overall rating is 5 for being highest. Staff and ambiance room. Clean nice.

In the Area

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Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Business facilities

24-hour Receptionist

Staying at Grand Astoria Hotel is a good choice when you are visiting Zamboanga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grand Astoria Hotel

Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000

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Discover More About Grand Astoria Hotel

General
Near KCC Mall De Zamboanga

Location
With a stay at Grand Astoria Hotel in Zamboanga, you'll be a 5-minute walk from KCC Mall De Zamboanga and 13 minutes by foot from Metropolitan Cathedral of Immaculate Conception. This hotel is 0.9 mi (1.4 km) from Zamboanga City Hall and 0.9 mi (1.5 km) from Plaza Pershing.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

KCC Mall De Zamboanga - 0.4 km / 0.2 mi
Metropolitan Cathedral of Immaculate Conception - 1.1 km / 0.7 mi
Zamboanga City Hall - 1.4 km / 0.9 mi
Plaza Pershing - 1.4 km / 0.9 mi
Paseo del Mar - 2.1 km / 1.3 mi
Fort Pilar - 2.2 km / 1.4 mi
National Museum of the Philippines – Zamboanga - 2.2 km / 1.4 mi
Pasonanca Park - 4.3 km / 2.7 mi
Zamboanga Golf Course - 5 km / 3.1 mi
Great Santa Cruz Island - 6.1 km / 3.8 mi
Yakan Village Weaving Center - 6.6 km / 4.1 mi
Dulian Falls - 11.2 km / 7 mi
Victoria Pader Cave - 22.8 km / 14.2 mi

The nearest major airport is Zamboanga (ZAM-Zamboanga Intl.) - 2 km / 1.2 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Lotus Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 145 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

All facilities in Grand Astoria Hotel

Others

Food and Drinks

Breakfast

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

General

Parking

Public Facilities

Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Newspaper in lobby
Wedding service
Concierge

Business Facilities

Business facilities
Conference center

Accommodation Policy & General Information in Grand Astoria Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Fee for full breakfast: approximately PHP 300 for adults and PHP 300 for children
Airport shuttle fee: PHP 200 per person (one-way)
Airport shuttle fee per child: PHP 200 (one-way), (from 7 to 11 years old)
Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Astoria Hotel	145
Another facilities in Grand Astoria Hotel	Breakfast, Area shuttle with surcharge, Free WiFi, Parking, Safety deposit box

Frequently asked question in Grand Astoria Hotel

What is normal check-in & check-out time at Grand Astoria Hotel?

The standard check-in time at Grand Astoria Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does Grand Astoria Hotel provide breakfast?

Yes, Grand Astoria Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Astoria Hotel?

Grand Astoria Hotel is a 3.0-star hotel.

How many rooms are available at Grand Astoria Hotel?

Grand Astoria Hotel has 145 rooms in total.

Does Grand Astoria Hotel provide parking?

Yes, Grand Astoria Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Grand Astoria Hotel

Overall Ratings & Reviews Grand Astoria Hotel

Traveloka (102)

Other sources (165)

7.2

Pleasant

From 165 reviews

Cleanliness

7.0

Room Comfort

7.2

Service and Facilites

7.6

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Traveler Reviews Grand Astoria Hotel

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Top reviews

Jeffrey Archer

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

3/5

Lyza

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I just have problem with the bathroom. The water specifically

Mary Nancy

Friends and family Family

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

I don’t usually leave negative reviews, but I feel other travelers should know what to expect. The room appeared very dated and poorly maintained. The bathroom was the biggest disappointment. The shower holder was broken, making it difficult to shower comfortably. Many of the fixtures were covered in rust, corrosion, and heavy mineral buildup. The sink faucet and shower controls looked like they hadn’t been properly maintained in years. Cleanliness was also an issue. The bathroom mirror was dirty and spotted, and there was visible grime in several areas. The air-conditioning unit had noticeable dirt buildup inside the vents, which made me question how often it is cleaned. I understand that older hotels may not have modern facilities, but basic maintenance and cleanliness should still be a priority. Unfortunately, the condition of the room did not match what I expected based on the price I paid. The staff were polite, but the property’s upkeep needs significant improvement. Until major maintenance and renovations are completed, I would not choose to stay here again.

Danilo

Leisure Family

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

staff were solicitous and friendly

Gonzalo III

2.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Poor check in service, room with sparse amenities, room is dirty looking, toilet and bath area is dirty. This is a dilapidated hotel.

Sidney R.

Business

4.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Bathroom full of drain flies. Room not cleaned over 3 days. Airconditioner incredibly npisy. No soap or water in room.

John Kervin

Business

2.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

The room is kept untidy. Mirror with stains and bathroom door are full of dust. There’s no shampoo and soap provided.

NONA

Leisure with Partner

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

close to downtown

Edward James

Leisure

6.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Staff was okay, though.

Lance

with Partner

6.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

Don't get any rooms next to a wedding group. I had too bang on their door at 3am because I couldn't sleep. They thought it was their right too keep everyone else awake. Hotel staff did nothing except told me it was a wedding party. Explains why NONE of their parents wanted the room next too them.

Jason Scott

with Partner

8.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Love the ambiance 👏

Lance

10.0

/10

Reviewed 109 week(s) ago

Hotels.com verified review

Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024

Maria Elena

Business and Leisure with Friends

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

i would refer to my relatives and friends to stay there

Edlouie

Business and Leisure Family

6.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

The place looks run down. Needs fresh paint. Pillows are flat. Bedsheet and towels are old and frayed. No iron. No cable. Breakfast is always late. Not worth the price I paid.

Annalyn

4.0

/10

Reviewed 157 week(s) ago

Expedia Group verified review

Not for people with disabilities

FELIPE III

with Partner

6.0

/10

Reviewed 171 week(s) ago

Hotels.com verified review

Just about okay. Nothing spectacular. Just also don't ask for extra pillows as they will charge you for them

Bruce

Business Family

4.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

Elevator is broken

Divina Grace

8.0

/10

Reviewed 177 week(s) ago

Expedia Group verified review

Convenient

Francisco

8.0

/10

Reviewed 217 week(s) ago

Expedia Group verified review

When there is a convention. The management should prepare the facilities like elevator, operating...

Verified traveler

Business

6.0

/10

Reviewed 265 week(s) ago

Hotels.com verified review

Not so good. I think just because I booked through Hotels.com, they gave me a second floor room next to the street. It was very noisy early in the morning. The room also smelled of dank and sewage that has not been cleaned in a long time.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.