Grand Astoria Hotel

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7.4
/10
Pleasant
267 reviews

What Guests Say About Their Stay

Lance

10.0
/ 10
Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024

Bemraie

10.0
/ 10
Everything was excellent . i will recommend it to all my friends. Thank you

Verified traveler

10.0
/ 10
I don’t expect they have free breakfast this is so good. Overall rating is 5 for being highest. Staff and ambiance room. Clean nice.
In the Area
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Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Grand Astoria Hotel is a good choice when you are visiting Zamboanga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Astoria Hotel

Mayor Jaldon St., Zamboanga, Zamboanga del Sur, Philippines, 7000
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General
Near KCC Mall De Zamboanga

Location
With a stay at Grand Astoria Hotel in Zamboanga, you'll be a 5-minute walk from KCC Mall De Zamboanga and 13 minutes by foot from Metropolitan Cathedral of Immaculate Conception. This hotel is 0.9 mi (1.4 km) from Zamboanga City Hall and 0.9 mi (1.5 km) from Plaza Pershing.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

KCC Mall De Zamboanga - 0.4 km / 0.2 mi
Metropolitan Cathedral of Immaculate Conception - 1.1 km / 0.7 mi
Zamboanga City Hall - 1.4 km / 0.9 mi
Plaza Pershing - 1.4 km / 0.9 mi
Paseo del Mar - 2.1 km / 1.3 mi
Fort Pilar - 2.2 km / 1.4 mi
National Museum of the Philippines – Zamboanga - 2.2 km / 1.4 mi
Pasonanca Park - 4.3 km / 2.7 mi
Zamboanga Golf Course - 5 km / 3.1 mi
Great Santa Cruz Island - 6.1 km / 3.8 mi
Yakan Village Weaving Center - 6.6 km / 4.1 mi
Dulian Falls - 11.2 km / 7 mi
Victoria Pader Cave - 22.8 km / 14.2 mi

The nearest major airport is Zamboanga (ZAM-Zamboanga Intl.) - 2 km / 1.2 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Lotus Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 145 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

All facilities in Grand Astoria Hotel

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Others

Food and Drinks

  • Breakfast

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Wedding service
  • Concierge

Business Facilities

  • Business facilities
  • Conference center

Accommodation Policy & General Information in Grand Astoria Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Astoria Hotel
145
Another facilities in Grand Astoria Hotel
Breakfast, Area shuttle with surcharge, Free WiFi, Parking, Safety deposit box

Frequently asked question in Grand Astoria Hotel

What are available facilities at Grand Astoria Hotel?
There are top facilites at Grand Astoria Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Astoria Hotel?
The standard check-in time at Grand Astoria Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Astoria Hotel provide breakfast?
Yes, Grand Astoria Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Astoria Hotel
Grand Astoria Hotel has a 3.0-star rating.
How many rooms are available at Grand Astoria Hotel
Grand Astoria Hotel has 145.
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More Reviews from Other Guests in Grand Astoria Hotel

Overall Ratings & Reviews Grand Astoria Hotel

Traveloka (102)
Other sources (165)
7.2
Pleasant
From 165 reviews
Cleanliness

7.0

Room Comfort

7.2

Service and Facilites

7.6

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Traveler Reviews Grand Astoria Hotel

Number of reviews per page
20
40
Top reviews
Jeffrey Archer
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3/5
Lyza
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I just have problem with the bathroom. The water specifically
Mary Nancy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I don’t usually leave negative reviews, but I feel other travelers should know what to expect. The room appeared very dated and poorly maintained. The bathroom was the biggest disappointment. The shower holder was broken, making it difficult to shower comfortably. Many of the fixtures were covered in rust, corrosion, and heavy mineral buildup. The sink faucet and shower controls looked like they hadn’t been properly maintained in years. Cleanliness was also an issue. The bathroom mirror was dirty and spotted, and there was visible grime in several areas. The air-conditioning unit had noticeable dirt buildup inside the vents, which made me question how often it is cleaned. I understand that older hotels may not have modern facilities, but basic maintenance and cleanliness should still be a priority. Unfortunately, the condition of the room did not match what I expected based on the price I paid. The staff were polite, but the property’s upkeep needs significant improvement. Until major maintenance and renovations are completed, I would not choose to stay here again.
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Danilo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

staff were solicitous and friendly
Gonzalo III
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Poor check in service, room with sparse amenities, room is dirty looking, toilet and bath area is dirty. This is a dilapidated hotel.
Sidney R.
icon-Business
Business
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Bathroom full of drain flies. Room not cleaned over 3 days. Airconditioner incredibly npisy. No soap or water in room.
John Kervin
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The room is kept untidy. Mirror with stains and bathroom door are full of dust. There’s no shampoo and soap provided.
NONA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

close to downtown
Edward James
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Staff was okay, though.
Lance
icon-with Partner
with Partner
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Don't get any rooms next to a wedding group. I had too bang on their door at 3am because I couldn't sleep. They thought it was their right too keep everyone else awake. Hotel staff did nothing except told me it was a wedding party. Explains why NONE of their parents wanted the room next too them.
Jason Scott
icon-with Partner
with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Love the ambiance 👏
Lance
icon-
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024
Maria Elena
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

i would refer to my relatives and friends to stay there
Edlouie
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The place looks run down. Needs fresh paint. Pillows are flat. Bedsheet and towels are old and frayed. No iron. No cable. Breakfast is always late. Not worth the price I paid.
Annalyn
4.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Not for people with disabilities
FELIPE III
icon-with Partner
with Partner
6.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Just about okay. Nothing spectacular. Just also don't ask for extra pillows as they will charge you for them
Bruce
icon-Business Family
Business Family
4.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Elevator is broken
Divina Grace
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Convenient
Francisco
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

When there is a convention. The management should prepare the facilities like elevator, operating...
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Not so good. I think just because I booked through Hotels.com, they gave me a second floor room next to the street. It was very noisy early in the morning. The room also smelled of dank and sewage that has not been cleaned in a long time.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.