Rooms exactly as described. Good value, with en suite toilet, although a shower wasn't provided (you had to scoop water from a pail instead). Had facilities to make your own beverage, if you don't want to order from their restaurant. Lots of space to dry your laundry too in the lawn. Location was a little seedy, though, slightly off centre, along a dark and unlit road by the river.

The room is not the same level as mentioned in web site. First there was no hot water when I come, it was fix later when I complain. The room is so dirty the cockroaches every where in the room I have complained but no action has been taken even in the the restaurant toilet has a lot of cockroaches, room is noisy I can heard the people down stair, no refrigerator in the room. The only good in this hotel only location only it is near Robson mall. The staff is friendly. I will not stay again. I'm totally not satisfied.i can give one star to this hotel.

Nice room, it’s just that the room needs to be sprayed with insecticide since there are a number of mosquitoes flying around. Had to borrow a mosquito zapper from the front desk. Breakfast was great. Would still recommend and will surely be back soon.

Pros - Location and staff. Cons - Foul smell inside the room when we check in. Aircon leaks. Bathroom is not clean especially the toilet bowl.

Your staffs are friendly. But, your amenities are so embarrassing. Restroom door is in poor condition. Room floor tiles are broken. Room is not sound proofed. I heard the noise of the near rooms and even the walkways. Room smell is not pleasant.. Stairway lights are so deem. Kindly fix all maintenance issues in your annex building.

Not good hotel, even tissue they don't have.

Room was larger than expected. Beds were comfortable. Shower and aircon worked well. Staff friendly and efficient at check in and check out. Unfortunately, the entrance was hidden from the main street - you go through what appears to be an alleyway - the main entrance being at the end of this alleyway. Overall, very good for a one night stay.

The hotel price is expensive...they have no face towel..no toothbrush and toothpaste...can’t cook the hot water....

We had a pleasant stay. Our Residencia room is so huge. It's like a home away from home. The staff are so helpful and accommodating.