Lenox Hotel

Hotels
7.8
/10
Pleasant
178 reviews

What Guests Say About Their Stay

Cristeta
10.0
/ 10
Lovely hotel in downtown Dagupan. Clean room and facilities. Employees were courteous and polite. My only issue is that the AC takes a few minutes before the AC starts. Overall, a wonderful experience. And the included breakfast was great!!
Arlyn
10.0
/ 10
It was nice and pleasant like usual. Staff are helpful and very accommodating.
Bryan
10.0
/ 10
Everyone’s been great. Lenox is basically my partner and I’s second home in Dagupan. Food is also great! I’d like to thank the whole team for being amazing!
In the Area
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Rizal Street, Downtown, Dagupan, Pangasinan, Philippines, 2400

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Located in Dagupan City, Lenox Hotel offers leisure and business travelers a serene place to replenish, rejuvenate, and relax. The hotel has well-appointed rooms and sustainable amenities, making every guest’s stay as worthwhile as possible. It is also close to some of the must-visit sites in the city.
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What's around Lenox Hotel

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Rizal Street, Downtown, Dagupan, Pangasinan, Philippines, 2400
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Discover More About Lenox Hotel


Located in Dagupan City, Lenox Hotel offers leisure and business travelers a serene place to replenish, rejuvenate, and relax. The hotel has well-appointed rooms and sustainable amenities, making every guest’s stay as worthwhile as possible. It is also close to some of the must-visit sites in the city.

Five types of accommodations are available in the hotel: Studio Room, Premier Room, Superior Room, Family Suite, and Signature Suite. Each unit is equipped with comfy beds, an air conditioner, an LED TV with cable programming, a personal safe, and a telephone. En suite bathrooms feature an Amazon rain shower system and come with basic necessities. From any room, guests may use the hotel’s speedy WiFi.

Guests who want to eat sumptuous meals may choose from two dining options. Café Feliz, located on the ground floor, serves Asian and Western favorites. This elegantly designed restaurant can also serve as a venue for special occasions. On the other hand, guests may have fun eating delectable meals and singing their hearts out at Encore KTV. Its rooms have modern furnishings, adding appeal to the place.

Lenox Hotel also has business facilities that are great for conferences and meetings. In addition, the hotel offers concierge, laundry, luggage storage, and shuttle services. The staff members are multilingual to better serve every guest.

The property is just 600 meters away from Dagupan City Plaza. Various malls are also nearby. Nepo Mall, CSI City Mall, and Robinsons Place Pangasinan are only 1.02, 2.64, and 3.06 kilometers away from the hotel, respectively.

All facilities in Lenox Hotel

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Hotel Services

  • Laundry service
  • Welcoming drinks
  • Wedding service
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Reception hall
  • Parking

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar

Transportation

  • Area shuttle with surcharge

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Lenox Hotel

Important Note
  • Pet deposit: PHP 3000 per stay
  • Pet fee: PHP 1000 per pet, per night
  • Rollaway bed fee: PHP 1045.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1500 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and mobile payments
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Lenox Hotel
54
Another facilities in Lenox Hotel
Laundry service, Welcoming drinks, Wedding service, Porter, Multilingual staff

Frequently asked question in Lenox Hotel

What are available facilities at Lenox Hotel?
There are top facilites at Lenox Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lenox Hotel?
The standard check-in time at Lenox Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Lenox Hotel

Traveloka (14)
Other sources (164)
7.8
Pleasant
From 164 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.0

Service and Facilites

8.2

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Traveler Reviews Lenox Hotel

Number of reviews per page
20
40
Top reviews
Rolinda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not following instructions
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very accommodating and friendly. I believe this is probably one of the best hotels for that area and region.
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always stay here in Dagupan City, PH.
Cristeta
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel in downtown Dagupan. Clean room and facilities. Employees were courteous and polite. My only issue is that the AC takes a few minutes before the AC starts. Overall, a wonderful experience. And the included breakfast was great!!
Ramirlito
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

stained mirror, bread crums on the floor, water not hot wasted a lot of water trying to get it warm but i have to settle for a cold shower instead.
Lourdes
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It would be an advantage for you to revamp your marketing as there are not many hotels in Dagupan. We last stayed here more than 10years ago and it looks so run down as of today. Beds were creeking & water stalled many times during showering. Room was so outdate & not enough lighting. Not planning to recommend nor restay again.
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Brent
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Paying extra for breakfast is worthwhile; the beef tapa breakfast and bacon breakfast are very good. Be aware that cleaning will not take place without the customer present in the room. It's always hot in the Philippines; the hotel leaves windows open to common areas instead of using A/C, so bugs sometimes get in. The dining area had flies.
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Renato
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Towels are getting old
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place to stay. We have been back several times.
Randolf
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Its good
Calvin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I’ve stayed at the Lenox many times. The food in the restaurant is good and a good variety. Their service is fast and they’re very courteous. The beds are average, but rooms are very clean and modern. My only complaints are the inconsistent hot water in the shower. I don’t want hot water on a hot day, but you can’t get anything but cold. Slightly warmer would be nice. The sing in the bathroom said the hot water is solar heated, that must not work at night. The other issue is, they have conference rooms on every floor. This makes for excess noise outside the guest rooms. Most hotels dedicate floors for conference rooms. We had people ring our doorbell late at night when we were trying to sleep. Overall, we like the hotel but might try some of the other ones in the area, next time.
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Leah Lyn
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The rooms smelled like smoke, but overall it was ok
Calvin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I’ve stayed here many times and I’m trying other hotels in the area this trip as well. In comparison, the Lenox is a better place. They are kind and the rooms are clean and comfortable. The food is decent and amenities are good. Our only complaint would be the hot water. We don’t need a hot shower, but a warm one would be nice. This most recent trip we only had cold water. The trip before, the tankless water heater kept tripping the breaker and all the lights would go out. Not a big deal, just a slight inconvenience.
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Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff and property were excellent
Merla
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Never been humiliated in a hotel before. I’ve been to so many 5 stars hotel but have no choice in Dagupan because the hotel is the only decent place my daughter and I can get for a couple of days. They should have been more organized staff and make sure that everything in the room is always the way is supposed to be. First and last time I would stay in this place. I would never recommend this place to anyone at all.
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Alfredo
icon-Leisure
Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good place
GEM
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

the Room is very spacious and clean. However, needs some remodeling on the bathroom. Also the AC needs to be serviced. The food is great and yummy! The elevator is very tiny and located in a not good spot. The staff should be more friendly and attentive.
Arlyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

It was nice and pleasant like usual. Staff are helpful and very accommodating.
paula
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

We had a nice time staying in the hotel for 3 nights and 4 days . The staff were friendly and courteous . The location is right in the heart of the city so it was convenient .
Clemencita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.