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Mango Suites - Tuguegarao

HOTELS
Rizal Street corner Balzain Road, Tuguegarao City, Cagayan, Philippines, 3500
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Traveloka
8.5 Impressive
From 28 reviews
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Check our curated reviews for honest descriptions about this accommodation.
I liked the safety of the hotel, very clean and comfortable professional staff, welcoming and friendly. Great food! breakfast, lunch, dinner 😍
Abigael A.
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Facilities
Restaurant
24-Hour Front Desk
Parking
WiFi
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Location Info

Rizal Street corner Balzain Road, Tuguegarao City, Cagayan, Philippines, 3500
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Check-in
Wed, 18 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 28 reviews
8.5
Impressive
Fantastic
9
Very Good
15
Satisfying
1
Average
3
Poor
0
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Comfort
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Service
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Language
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DG
2 Reviews
6.2
/ 10
6.2
Business
I requested for a room change since my current room has cockroaches and mosquitos and the flush on the toilet was not working properly. At 9 am, I already advised them regarding my request and they confirmed that there are already rooms available. The front desk said that they will be calling me. Around 11 am, I went downstairs to the front desk to follow up regarding my request, they advised that the room will be ready by 12:30. By 12:30pm I went downstairs to get my keycard for my new room however the room was not yet ready. I waited for almost an hour and followed up the front desk multiple times until it was almost 1:30 pm. This was very inconvenient for me as I had a scheduled meeting at 1pm. And also when I arrived at Dec. 8, 2021 I already requested for the shuttle service to the airport for Dec. 11,2021 and they confirmed. But during Dec. 11, 2021 Saturday in the morning, I was advised by the driver if I need the shuttle service to the airport and I confirmed. A few minutes later, the front desk talked to the driver and later on the driver advised that the van was not available as instructed by the front desk. This is very disappointing since the driver advised me beforehand that everyday he goes to the Tuguegarao airport for the shuttle service. In my opinion the front desk really needs improvemnt and be reminded that guest satisfaction should be the top priority specially in the Hospitality industry.

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JM
10
/ 10
10
Family vacation
the hotel was very comfortable, clean and the staff are helpful.

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CT
3 Reviews
8.5
/ 10
8.5
Business travel
room was very clean and a pleasant stay overall. some minor issues like the bedside table drawer not staying closed, and the bathroom mirror being stained with what seems to be old sticker marks. but aircon was cool, shower worked well with adequate pressure, bed was nice and firm and sheets felt very clean.

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AA
2 Reviews
10
/ 10
10
Backpacking
I liked the safety of the hotel, very clean and comfortable professional staff, welcoming and friendly. Great food! breakfast, lunch, dinner 😍

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EO
1 Reviews
5.9
/ 10
5.9
Front desk is not accommodating. They seem not willing to help when we got an issue with the inclusions in voucher. We end up paying the extra breakfast for the third guest which supposed to be already included on our payment as what showed on the confirmation. Not attentive to guest's concerns. They are not approachable. No guard on duty at 4 AM. No mirror in the room, while there are lots of it in every hallway. Room is too small for 3 guests (please don't offer this room for triple share).

1 liked this review

HI
4 Reviews
9.4
/ 10
9.4
Family vacation
The toilet flash is not working and there was no rags/mat in the bathroom, but over all it was a great stay. It is my 2nd time to stay into this hotel. Crews and employees are always friendly and helpful. Free shuttle to the airport which is another good thing. It is in the heart of the city, very close to everything you need. Keep up the good work guys I will for sure stay with you again in my future visit to cagayan valley.

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C
2 Reviews
10
/ 10
10
Romantic Vacation
The best hotel in Tuguegarao. We'll be back.

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GM
34 Reviews
10
/ 10
10
Business travel
All good. Tuguegarao Longanisa for breakfast is delicious!

1 liked this review

GM
34 Reviews
9.4
/ 10
9.4
Business travel
Their rooms are neat. Tried both their Executive Suite and Matrimonial Suite.

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Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Known as the first boutique hotel in Tuguegarao City, Mango Suites provides easy access to the best of what this vibrant city has to offer. Equipped with luxurious modern facilities and located in proximity to various establishments, the hotel ensures that both business and leisure travellers are comfortable and satisfied.

The hotel is home to 45 rooms, all equipped with air-conditioning, satellite plasma television, private shower with hot and cold water, free Wifi access, and a telephone. Depending on accommodation needs, guests can choose among several room types, including Standard and Deluxe Twin, Standard and Deluxe Matrimonial, Standard and Deluxe Family, and Executive Suite. Booking a room at the Mango Suites also includes a complimentary breakfast. Extra beds are available upon request.

Guests are treated to a variety of services, including 24-hour front desk and concierge, 24-hour security, 24-hour room service, public Wifi access, laundry and ironing service, luggage storage and safety deposit box, cash withdrawal, and wake up service. A business center is also available within the premises. Car rental services can be arranged with the front desk. The hotel is well equipped to entertain guests with disabilities.

The hotel is equipped with several recreational facilities. Swanny’s Kitchen, the hotel’s in-house restaurant, serves local and international cuisines, while the coffee-shop is definitely worth the visit. Guests can request for a massage and spa treatment from the in-house masseuse. Other facilities include a salon and souvenir shop. Free parking is available within the premises.

Unitop Mall is only a three-minute walk from the hotel, while religious sites like the Ermita de San Jacinto and St. Peter Metropolitan Cathedral are five and seven-minute walks, respectively. Tuguegarao Airport is a 14-minute drive from Mango suites. Airport transfer can be arranged upon request.
Hotel Policy

Breakfast time start from 06:00 until 10:00.

Facilities
Public Facilities
  • Parking
  • Early check-in
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Tours
  • 24-hour Receptionist
In-room Facilities
  • Cable TV
  • Desk
  • Shower
  • TV
Nearby Facilities
  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket
Transportation
  • Airport transfer
  • Area shuttle
  • Valet parking
General
  • Family room
  • Non-smoking room
  • Smoking area
Things to Do
  • Massage
  • Spa
Connectivity
  • Internet point
  • WiFi in public area (surcharge)
Accessibilty
  • Disabled access friendly
Business Facilities
  • Business center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 20 Hotels in Tuguegarao City